{"id":108450,"date":"2022-08-09T10:33:00","date_gmt":"2022-08-09T10:33:00","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/lost-found-aktualizace-preposlete-odpovedi-amazonu-primo-na-sellerlogic\/"},"modified":"2022-08-09T10:33:00","modified_gmt":"2022-08-09T10:33:00","slug":"lost-found-aktualizace-preposlete-odpovedi-amazonu-primo-na-sellerlogic","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/cs\/blog\/lost-found-aktualizace-preposlete-odpovedi-amazonu-primo-na-sellerlogic\/","title":{"rendered":"Lost &#038; Found-Aktualizace \u2013 P\u0159epo\u0161lete odpov\u011bdi Amazonu p\u0159\u00edmo na SELLERLOGIC"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-941079-identifier\">Krom\u011b roz\u0161\u00ed\u0159en\u00ed nab\u00eddky softwarov\u00fdch \u0159e\u0161en\u00ed je zlep\u0161en\u00ed ji\u017e existuj\u00edc\u00edch n\u00e1stroj\u016f d\u016fle\u017eitou sou\u010d\u00e1st\u00ed rozvoje spole\u010dnosti SELLERLOGIC. C\u00edle, kter\u00fdch se t\u00edmto usiluje dos\u00e1hnout, jsou stejn\u00e9, kter\u00e9 SELLERLOGIC sleduje od sv\u00e9ho vzniku: v\u00edce \u00faspory \u010dasu, m\u00e9n\u011b pracovn\u00ed z\u00e1t\u011b\u017ee a rychlej\u0161\u00ed v\u00fdsledky pro z\u00e1kazn\u00edky.<\/p><h2 class=\"theme-wp-block gb-responsive-124588-identifier wp-block-heading\">P\u0159\u00edm\u00e9 p\u0159epos\u00edl\u00e1n\u00ed va\u0161\u00ed komunikace s Amazonem<\/h2><p class=\"theme-wp-block gb-responsive-321631-identifier\">Lost &#038; Found v\u00e1m poskytuje pot\u0159ebn\u00e9 texty pro otev\u0159en\u00ed p\u0159\u00edpadu u Amazonu v SellerCentral, kter\u00e9 m\u016f\u017eete pomoc\u00ed kop\u00edrov\u00e1n\u00ed a vlo\u017een\u00ed zaslat Amazonu. Pokud pot\u00e9 obdr\u017e\u00edte odpov\u011b\u010f od Amazonu, mus\u00edte ji tak\u00e9 ru\u010dn\u011b vr\u00e1tit na SELLERLOGIC, aby mohl pracovn\u00edk podpory zkontrolovat spr\u00e1vnost odpov\u011bdi od Amazonu a p\u0159\u00edpad zpracovat. Tento proces byl nyn\u00ed v\u00fdrazn\u011b zjednodu\u0161en.<\/p><p class=\"theme-wp-block gb-responsive-272322-identifier\">Od nyn\u011bj\u0161ka m\u016f\u017eete nastavit p\u0159epos\u00edl\u00e1n\u00ed v\u0161ech p\u0159\u00edchoz\u00edch zpr\u00e1v od Amazonu na SELLERLOGIC Lost &#038; Found. T\u00edmto zp\u016fsobem se e-maily od Amazonu dostanou p\u0159\u00edmo k t\u00fdmu z\u00e1kaznick\u00e9ho \u00fasp\u011bchu, kter\u00fd p\u0159\u00edpad p\u0159evezme. K tomu je t\u0159eba splnit n\u011bkter\u00e9 podm\u00ednky, nap\u0159\u00edklad mus\u00ed se shodovat odes\u00edlatel p\u0159eposlan\u00e9ho e-mailu s e-mailovou adresou ulo\u017eenou u SELLERLOGIC, aby bylo mo\u017en\u00e9 p\u0159i\u0159adit p\u0159\u00edchoz\u00ed e-maily ke spr\u00e1vn\u00e9mu z\u00e1kaznick\u00e9mu \u00fa\u010dtu. Pro SELLERLOGIC irelevantn\u00ed zpr\u00e1vy syst\u00e9m okam\u017eit\u011b odstran\u00ed.<\/p><h2 class=\"theme-wp-block gb-responsive-705811-identifier wp-block-heading\">Nastavte je\u0161t\u011b dnes p\u0159epos\u00edl\u00e1n\u00ed e-mail\u016f pro Lost &#038; Found<\/h2><p class=\"theme-wp-block gb-responsive-659604-identifier\">Pokud jste na\u0161\u00edm z\u00e1kazn\u00edkem a m\u00e1te z\u00e1jem o nastaven\u00ed tohoto p\u0159epos\u00edl\u00e1n\u00ed, postupujte podle n\u00e1sleduj\u00edc\u00edch krok\u016f.<\/p><h3 class=\"theme-wp-block gb-responsive-869469-identifier wp-block-heading\">Nastaven\u00ed<\/h3><p class=\"theme-wp-block gb-responsive-476118-identifier\">1. Ujist\u011bte se, \u017ee adresa odes\u00edlatele p\u0159eposlan\u00fdch e-mail\u016f se shoduje s e-mailovou adresou ulo\u017eenou u SELLERLOGIC. Mus\u00ed existovat alespo\u0148 jeden u\u017eivatel, jeho\u017e e-mailov\u00e1 adresa zaregistrovan\u00e1 v syst\u00e9mu SELLERLOGIC je stejn\u00e1 jako ta, p\u0159es kterou jsou e-maily p\u0159epos\u00edl\u00e1ny. Jinak nen\u00ed mo\u017en\u00e9 p\u0159epos\u00edl\u00e1n\u00ed nastavit.<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-874919-identifier wp-block-list\"><li>P\u0159\u00edklad: Max Mustermann p\u0159ij\u00edm\u00e1 e-maily k zpracov\u00e1n\u00ed p\u0159\u00edpad\u016f od Amazonu na adresu <strong>max.mustermann@postfach.com<\/strong>. V z\u00e1kaznick\u00e9m \u00fa\u010dtu SELLERLOGIC v\u0161ak existuje pouze jeden u\u017eivatel s e-mailovou adresou <strong>m.mustermann@postfach.com<\/strong>. V\u00fdsledek: Funkce p\u0159epos\u00edl\u00e1n\u00ed nen\u00ed mo\u017en\u00e1.<\/li><\/ul><\/div><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-345614-identifier wp-block-list\"><li>\u0158e\u0161en\u00ed: Pros\u00edm, vytvo\u0159te v z\u00e1kaznick\u00e9m \u00fa\u010dtu SELLERLOGIC alespo\u0148 jednoho u\u017eivatele s e-mailovou adresou, ze kter\u00e9 chcete p\u0159epos\u00edlat e-maily od Amazonu. T\u00edmto zp\u016fsobem m\u016f\u017ee syst\u00e9m p\u0159i\u0159adit p\u0159\u00edchoz\u00ed e-maily ke spr\u00e1vn\u00e9mu z\u00e1kaznick\u00e9mu \u00fa\u010dtu. Nev\u00e1hejte kontaktovat podporu, pokud pot\u0159ebujete pomoc.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-709267-identifier\">2. Nyn\u00ed nastavte p\u0159epos\u00edl\u00e1n\u00ed v\u0161ech e-mail\u016f od Amazonu na e-mailovou adresu <strong>lost-found-auto-reply@sellerlogic.com<\/strong>. To je e-mailov\u00e1 adresa podp\u016frn\u00e9ho syst\u00e9mu, kter\u00e1 se pou\u017e\u00edv\u00e1 v\u00fdhradn\u011b pro p\u0159\u00edjem odpov\u011bd\u00ed na p\u0159\u00edpady Lost &#038; Found.<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-429135-identifier wp-block-list\"><li>M\u016f\u017eete p\u0159epos\u00edlat v\u0161echny e-maily od Amazonu na SELLERLOGIC, proto\u017ee syst\u00e9m filtruje relevantn\u00ed zpr\u00e1vy, na\u010d\u00edt\u00e1 je a z\u00e1rove\u0148 okam\u017eit\u011b odstra\u0148uje v\u0161echny irelevantn\u00ed zpr\u00e1vy.<\/li><\/ul><\/div><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-936621-identifier wp-block-list\"><li>Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee p\u0159epos\u00edl\u00e1n\u00ed na z\u00e1klad\u011b ur\u010dit\u00fdch v\u00fdraz\u016f nebo formulac\u00ed v p\u0159edm\u011btu nen\u00ed mo\u017en\u00e9, proto\u017ee se tyto li\u0161\u00ed p\u0159\u00edpad od p\u0159\u00edpadu. Je tedy nutn\u00e9 p\u0159epos\u00edlat <strong>v\u0161echny<\/strong> e-maily od Amazonu na SELLERLOGIC, aby proces fungoval bez probl\u00e9m\u016f.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-422525-identifier\">3. D\u00e1le mus\u00ed b\u00fdt p\u0159epos\u00edlan\u00e9 e-maily nezm\u011bn\u011bn\u00e9, proto\u017ee Amazon p\u0159\u00edpadov\u00e1 ID je zahrnuta v p\u0159edm\u011btu a syst\u00e9m ji jinak nem\u016f\u017ee propojit se souvisej\u00edc\u00edm p\u0159\u00edpadem.<\/p><p class=\"theme-wp-block gb-responsive-304368-identifier\">4. D\u00e1le je t\u0159eba m\u00edt na pam\u011bti, \u017ee toto p\u0159epos\u00edl\u00e1n\u00ed se vztahuje pouze na p\u0159\u00edchoz\u00ed e-maily od Amazonu. Ve\u0161ker\u00e1 odchoz\u00ed komunikace \u2013 tedy v\u0161echny informace, kter\u00e9 mus\u00ed b\u00fdt b\u011bhem zpracov\u00e1n\u00ed p\u0159\u00edpadu zasl\u00e1ny Amazonu \u2013 prob\u00edh\u00e1 nad\u00e1le pomoc\u00ed st\u00e1vaj\u00edc\u00edho procesu kop\u00edrov\u00e1n\u00ed a vkl\u00e1d\u00e1n\u00ed, kter\u00fd ji\u017e zn\u00e1te.<\/p><p class=\"theme-wp-block gb-responsive-246155-identifier\">5. P\u0159epos\u00edlan\u00e9 e-maily jsou na\u010d\u00edt\u00e1ny pouze u otev\u0159en\u00fdch nebo nov\u00fdch p\u0159\u00edpad\u016f. U p\u0159\u00edpad\u016f, kter\u00e9 byly ji\u017e uzav\u0159eny, jsou zpr\u00e1vy ignorov\u00e1ny.<\/p><h2 class=\"theme-wp-block gb-responsive-551515-identifier wp-block-heading\">V\u00fdhody pro z\u00e1kazn\u00edky<\/h2><p class=\"theme-wp-block gb-responsive-609689-identifier\">Jak bylo v\u00fd\u0161e kr\u00e1tce nazna\u010deno, v\u00fdhody pro v\u00e1s jsou z\u0159ejm\u00e9. U\u0161et\u0159\u00edte zde spoustu \u010dasu, proto\u017ee nyn\u00ed ji\u017e nemus\u00edte p\u0159epos\u00edlat nebo zapisovat v\u0161echny p\u0159\u00edchoz\u00ed e-maily od Amazonu na SELLERLOGIC. To tak\u00e9 sni\u017euje va\u0161i intern\u00ed pracovn\u00ed z\u00e1t\u011b\u017e.<\/p><p class=\"theme-wp-block gb-responsive-960348-identifier\">T\u00edm, \u017ee odpov\u011bdi od Amazonu k FBA p\u0159\u00edpad\u016fm jsou p\u0159\u00edmo zas\u00edl\u00e1ny do syst\u00e9mu a nen\u00ed ji\u017e pot\u0159eba \u017e\u00e1dn\u00fd mezikrok, se tak\u00e9 zkracuje doba, kterou pot\u0159ebujeme k vy\u0159e\u0161en\u00ed va\u0161ich p\u0159\u00edpad\u016f a uplatn\u011bn\u00ed va\u0161\u00ed n\u00e1hrady.<\/p><p class=\"theme-wp-block gb-responsive-677047-identifier\">Pokud m\u00e1te dal\u0161\u00ed ot\u00e1zky, nev\u00e1hejte kontaktovat t\u00fdm podpory.<\/p><p class=\"theme-wp-block gb-responsive-576748-identifier has-small-font-size\">Kredity k obr\u00e1zku: \u00a9 VectorMine \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Krom\u011b roz\u0161\u00ed\u0159en\u00ed nab\u00eddky softwarov\u00fdch \u0159e\u0161en\u00ed je zlep\u0161en\u00ed ji\u017e existuj\u00edc\u00edch n\u00e1stroj\u016f d\u016fle\u017eitou sou\u010d\u00e1st\u00ed rozvoje spole\u010dnosti SELLERLOGIC. C\u00edle, kter\u00fdch se t\u00edmto usiluje dos\u00e1hnout, jsou stejn\u00e9, kter\u00e9 SELLERLOGIC sleduje od sv\u00e9ho vzniku: v\u00edce \u00faspory \u010dasu, m\u00e9n\u011b pracovn\u00ed z\u00e1t\u011b\u017ee a rychlej\u0161\u00ed v\u00fdsledky pro z\u00e1kazn\u00edky. P\u0159\u00edm\u00e9 p\u0159epos\u00edl\u00e1n\u00ed va\u0161\u00ed komunikace s Amazonem Lost &#038; Found v\u00e1m poskytuje pot\u0159ebn\u00e9 texty pro otev\u0159en\u00ed<\/p>\n","protected":false},"author":6,"featured_media":21149,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[918],"tags":[],"class_list":["post-108450","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-na-vlastni-ucet"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nov\u00e9 na Lost &amp; Found: P\u0159epos\u00edl\u00e1n\u00ed va\u0161\u00ed komunikace s Amazonem na SELLERLOGIC<\/title>\n<meta name=\"description\" content=\"Od nyn\u011bj\u0161ka m\u016f\u017eete nastavit p\u0159epos\u00edl\u00e1n\u00ed v\u0161ech p\u0159\u00edchoz\u00edch zpr\u00e1v od Amazonu na SELLERLOGIC Lost &amp; Found.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sellerlogic.com\/cs\/blog\/lost-found-aktualizace-preposlete-odpovedi-amazonu-primo-na-sellerlogic\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nov\u00e9 na Lost &amp; Found: P\u0159epos\u00edl\u00e1n\u00ed va\u0161\u00ed komunikace s Amazonem na SELLERLOGIC\" \/>\n<meta property=\"og:description\" content=\"Od nyn\u011bj\u0161ka m\u016f\u017eete nastavit p\u0159epos\u00edl\u00e1n\u00ed v\u0161ech p\u0159\u00edchoz\u00edch zpr\u00e1v od Amazonu na SELLERLOGIC Lost &amp; Found.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sellerlogic.com\/cs\/blog\/lost-found-aktualizace-preposlete-odpovedi-amazonu-primo-na-sellerlogic\/\" \/>\n<meta property=\"og:site_name\" content=\"SELLERLOGIC - Smarte Tools f\u00fcr Amazon-Seller\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SellerLogic\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-09T10:33:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/23140244\/lost-found-email-redirect.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"844\" \/>\n\t<meta property=\"og:image:height\" content=\"443\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Daniel Hannig\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@sellerlogic\" \/>\n<meta name=\"twitter:site\" content=\"@sellerlogic\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Daniel Hannig\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.sellerlogic.com\/cs\/blog\/lost-found-aktualizace-preposlete-odpovedi-amazonu-primo-na-sellerlogic\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.sellerlogic.com\/cs\/blog\/lost-found-aktualizace-preposlete-odpovedi-amazonu-primo-na-sellerlogic\/\"},\"author\":{\"name\":\"Daniel Hannig\",\"@id\":\"https:\/\/www.sellerlogic.com\/cs\/#\/schema\/person\/a9975b0b7f3f480597f2ec6a37b987e8\"},\"headline\":\"Lost &#038; 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