- Objedn\u00e1vka<\/a> <\/strong><\/li>
- Ztracen\u00e1 vr\u00e1cen\u00e1 z\u00e1silka na sklad\u011b<\/a><\/strong><\/li>
- Z\u00e1soby<\/a> <\/strong><\/li>
- Po\u0161kozen\u00e9\/Zni\u010den\u00e9<\/strong><\/a><\/li>
- Poplatky FBA<\/a><\/strong><\/li><\/ul><\/div>
Objedn\u00e1vka<\/h4>
Aby si kupuj\u00edc\u00ed mohli po\u017e\u00e1dat o vr\u00e1cen\u00ed, mohou to ud\u011blat pouh\u00fdmi n\u011bkolika kliknut\u00edmi ve sv\u00e9m z\u00e1kaznick\u00e9m profilu. V mnoha p\u0159\u00edpadech obdr\u017e\u00ed okam\u017eit\u00fd kredit ve v\u00fd\u0161i n\u00e1kupn\u00ed \u010d\u00e1stky a prodejci jsou \u00fa\u010dtov\u00e1ni za vr\u00e1cen\u00ed. Zbo\u017e\u00ed mus\u00ed b\u00fdt vr\u00e1ceno Amazonu do 45 dn\u016f. Pokud se tak nestane, bude z \u00fa\u010dtu kupuj\u00edc\u00edho znovu str\u017eena \u010d\u00e1stka.<\/p>
Mo\u017en\u00e9 p\u0159\u00edpady vznikaj\u00ed nap\u0159\u00edklad, kdy\u017e byla tato lh\u016fta p\u0159ekro\u010dena, ale prodejci neobdr\u017eeli vr\u00e1cen\u00ed pen\u011bz.<\/p>
V ka\u017ed\u00e9m p\u0159\u00edpad\u011b, kdy kupuj\u00edc\u00ed obdr\u017e\u00ed sv\u00e9 pen\u00edze zp\u011bt od Amazonu, ale prodejci neobdr\u017e\u00ed vr\u00e1cen\u00ed pen\u011bz (finan\u010dn\u00ed nebo zbo\u017e\u00ed samotn\u00e9), dojde k chyb\u011b FBA a t\u00edm p\u00e1dem k \u017e\u00e1dosti o vr\u00e1cen\u00ed.<\/p>
Ve skladu ztracen\u00e1 vr\u00e1cen\u00e1 z\u00e1silka<\/h4>
Na rozd\u00edl od chyby Objedn\u00e1vka<\/em> k tomu doch\u00e1z\u00ed uvnit\u0159 logistick\u00e9ho centra Amazonu.<\/p>
Kdy\u017e se vr\u00e1cen\u00ed dostane do fulfillment centra, prob\u00edhaj\u00ed dv\u011b skenov\u00e1n\u00ed:<\/p>
- Skenov\u00e1n\u00ed vr\u00e1cen\u00ed z\u00e1kazn\u00edka: Zbo\u017e\u00ed je p\u0159ijato do skladu<\/em><\/li>
- Skenov\u00e1n\u00ed \u00fapravy z\u00e1sob: Zbo\u017e\u00ed je p\u0159ips\u00e1no na z\u00e1soby prodejc\u016f.<\/em><\/li><\/ol><\/div>
M\u016f\u017ee se v\u0161ak st\u00e1t, \u017ee prob\u011bhne pouze prvn\u00ed skenov\u00e1n\u00ed, ale zbo\u017e\u00ed nen\u00ed p\u0159ips\u00e1no prodejc\u016fm.<\/p>
Tohoto doch\u00e1z\u00ed, kdy\u017e jsou zbo\u017e\u00ed rezervov\u00e1na pod nespr\u00e1vn\u00fdm FNSKU (Jednotka skladov\u00e1n\u00ed v s\u00edti pln\u011bn\u00ed).<\/p>
Samoz\u0159ejm\u011b, v obou p\u0159\u00edpadech vznik\u00e1 n\u00e1rok na vr\u00e1cen\u00ed pen\u011bz nebo n\u00e1rok na p\u0159eetiketov\u00e1n\u00ed. Koneckonc\u016f, bylo prok\u00e1z\u00e1no, \u017ee zbo\u017e\u00ed dorazilo do skladu. Tato refundace m\u016f\u017ee b\u00fdt tak\u00e9 provedena ve form\u011b pen\u011bz nebo skute\u010dn\u00e9ho zbo\u017e\u00ed<\/p>
Invent\u00e1\u0159<\/h4>
V logistick\u00fdch centrech Amazonu se toho hodn\u011b d\u011bje. Cel\u00fdch 50 % invent\u00e1\u0159e tam pat\u0159\u00ed u\u017eivatel\u016fm FBA. Nicm\u00e9n\u011b, s \u010dasto v\u00edce ne\u017e 100 000 m2<\/sup> se mohou tak\u00e9 vyskytnout chyby t\u00fdkaj\u00edc\u00ed se invent\u00e1\u0159e. M\u016f\u017ee se st\u00e1t, \u017ee va\u0161e zbo\u017e\u00ed bylo nespr\u00e1vn\u011b um\u00edst\u011bno nebo jednodu\u0161e chyb\u00ed, nebo nebylo p\u0159ips\u00e1no na v\u00e1\u0161 invent\u00e1\u0159.<\/p>
Pro toto je tak\u00e9 t\u0159eba porovnat r\u016fzn\u00e9 zpr\u00e1vy, aby se odhalily tyto chyby \u2013 Tak\u017ee \u00fakol pro Lost & Found<\/p>
Po\u0161kozen\u00e9\/Zni\u010den\u00e9<\/h4>
Zbo\u017e\u00ed, kter\u00e9 je po\u0161kozeno v logistick\u00fdch centrech Amazonu nebo b\u011bhem p\u0159epravy Amazonem, je podle sv\u00e9ho stavu kategorizov\u00e1no do r\u016fzn\u00fdch oblast\u00ed. Cokoli, co Amazon klasifikuje jako neprodejn\u00e9, m\u016f\u017ee b\u00fdt zni\u010deno podle pokyn\u016f zam\u011bstnanc\u016f Amazonu. V\u0161echny vr\u00e1cen\u00e9 polo\u017eky, kter\u00e9 jsou klasifikov\u00e1ny jako prodejn\u00e9<\/em>, mohou b\u00fdt prod\u00e1vaj\u00edc\u00edmi vr\u00e1ceny do 30 dn\u016f; jinak bude zbo\u017e\u00ed zni\u010deno.<\/p>
Pokud jsou produkty zni\u010deny p\u0159ed term\u00ednem, vznik\u00e1 pro prodejce n\u00e1rok na vr\u00e1cen\u00ed pen\u011bz. Nicm\u00e9n\u011b to vylu\u010duje zbo\u017e\u00ed ur\u010dit\u00fdch kategori\u00ed, jako jsou br\u00fdle nebo baterie<\/p>
FBA poplatky<\/h4>
Jako u\u017eivatel slu\u017eby FBA samoz\u0159ejm\u011b plat\u00edte poplatky za dopravu prost\u0159ednictv\u00edm Amazonu, kter\u00e9 jsou zalo\u017eeny na rozm\u011brech produktu a vybran\u00fdch trz\u00edch. Nespr\u00e1vn\u00e9 \u00fa\u010dtov\u00e1n\u00ed, jako jsou nadm\u011brn\u011b vysok\u00e9 poplatky, tak\u00e9 p\u0159edstavuje n\u00e1rok na vr\u00e1cen\u00ed pen\u011bz.<\/p>
Mus\u00edm ru\u010dn\u011b zad\u00e1vat ka\u017ed\u00fd v\u00fdsledek p\u0159\u00edpadu v SELLERLOGIC Lost & Found, abych komunikoval v\u00fdsledek, nebo se to d\u011bje automaticky?<\/h3>
M\u00e1te mo\u017enost v n\u00e1stroji informovat n\u00e1s o nov\u00fdch ud\u00e1lostech t\u00fdkaj\u00edc\u00edch se p\u0159\u00edpadu. To lze pou\u017e\u00edt nap\u0159\u00edklad k zasl\u00e1n\u00ed zp\u011btn\u00e9 vazby od Amazonu k n\u00e1m. Pokud \u010dek\u00e1te na odpov\u011b\u010f z va\u0161\u00ed strany, budete o tom informov\u00e1ni v n\u00e1stroji a prost\u0159ednictv\u00edm e-mailu. Pros\u00edm, komunikujte svou odpov\u011b\u010f k n\u00e1m v tomto p\u0159\u00edpad\u011b prost\u0159ednictv\u00edm n\u00e1stroje, proto\u017ee jinak bude p\u0159\u00edpad automaticky uzav\u0159en za poplatek po sedmi dnech.<\/p>
N\u00e1\u0161 t\u00fdm z\u00e1kaznick\u00e9ho \u00fasp\u011bchu bude pot\u00e9 okam\u017eit\u011b informov\u00e1n o va\u0161\u00ed odpov\u011bdi a m\u016f\u017ee se postarat o dal\u0161\u00ed zpracov\u00e1n\u00ed p\u0159\u00edpadu.<\/p>
Ud\u011blejme si zde p\u0159\u00edklad:<\/strong> Amazon zpochyb\u0148uje vr\u00e1cen\u00ed pen\u011bz, proto\u017ee \u017e\u00e1dost byla p\u0159ijata po term\u00ednu. Nyn\u00ed n\u00e1m m\u016f\u017eete e-mail p\u0159eposlat prost\u0159ednictv\u00edm n\u00e1stroje. Na\u0161i mana\u017ee\u0159i z\u00e1kaznick\u00e9ho \u00fasp\u011bchu pot\u00e9 tento p\u0159\u00edpad ru\u010dn\u011b zkontroluj\u00ed, nap\u0159\u00edklad zda je d\u016fvod pro odm\u00edtnut\u00ed ze strany Amazonu opr\u00e1vn\u011bn\u00fd nebo ne.<\/p>
Pokud odm\u00edtnut\u00ed nen\u00ed opr\u00e1vn\u011bn\u00e9, pom\u016f\u017eeme v\u00e1m s dal\u0161\u00ed komunikac\u00ed s Amazonem, aby mohl b\u00fdt p\u0159\u00edpad vy\u0159e\u0161en.<\/p>
Pokud je odm\u00edtnut\u00ed opr\u00e1vn\u011bn\u00e9, nap\u0159\u00edklad proto\u017ee byla znovu nalezena ztracen\u00e1 polo\u017eka po pod\u00e1n\u00ed p\u0159\u00edpadu, nebude za Lost & Found \u00fa\u010dtov\u00e1n \u017e\u00e1dn\u00fd poplatek.<\/p>
Uzav\u00edr\u00e1 SELLERLOGIC automaticky p\u0159\u00edpady na z\u00e1klad\u011b informac\u00ed z Seller Central?<\/h3>
P\u0159\u00edpady jsou uzav\u00edr\u00e1ny prost\u0159ednictv\u00edm dokon\u010den\u00fdch v\u00fdplat, \u010d\u00edm\u017e se zaji\u0161\u0165uje, \u017ee sl\u00edben\u00e9 vr\u00e1cen\u00ed pen\u011bz od Amazonu skute\u010dn\u011b prob\u011bhne.<\/p>
Jak funguje SELLERLOGIC Lost & Found?<\/h2>
Kdy\u017e pou\u017e\u00edv\u00e1te SELLERLOGIC Lost & Found, n\u00e1stroj pot\u0159ebuje z\u00edskat p\u0159\u00edstup k FBA zpr\u00e1v\u00e1m. Ale jak? A co bych m\u011bl vlastn\u011b d\u011blat, pokud je m\u016fj \u00fa\u010det Seller Central pozastaven? Odpov\u011bdi na tyto a dal\u0161\u00ed ot\u00e1zky naleznete v t\u00e9to sekci.<\/p>
![\"Funk\u010dnost](\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/06\/23141225\/Funktionsweise-Lost-and-Found-844x277.jpeg\")
<\/figure>Jak Lost & Found p\u0159istupuje k dat\u016fm FBA?<\/h3>
Pro to pou\u017e\u00edv\u00e1me rozhran\u00ed API Amazon Marketplace Web Service (MWS). To umo\u017e\u0148uje automatick\u00fd p\u0159enos FBA zpr\u00e1v do n\u00e1stroje a Lost & Found m\u016f\u017ee za\u010d\u00edt hledat chyby FBA. To tak\u00e9 umo\u017e\u0148uje na\u0161im mana\u017eer\u016fm z\u00e1kaznick\u00e9ho \u00fasp\u011bchu individu\u00e1ln\u011b p\u0159ezkoumat p\u0159\u00edpad v p\u0159\u00edpad\u011b odm\u00edtnut\u00ed, aby v\u00e1m pomohli s dal\u0161\u00edm postupem a komunikac\u00ed s Amazonem.<\/p>
Pro\u010d se pro m\u00e9 p\u0159\u00edpady nezobrazuje \u017e\u00e1dn\u00e1 odhadovan\u00e1 refundace? Jak\u00fd by mohl b\u00fdt d\u016fvod?<\/h3>
M\u016f\u017ee se st\u00e1t, \u017ee m\u00e1me k dispozici dostatek informac\u00ed pro vytvo\u0159en\u00ed p\u0159\u00edpadu, ale ne dostatek informac\u00ed pro ur\u010den\u00ed odhadovan\u00e9 refundace.<\/p>
M\u016fj p\u0159\u00edstup k Seller Central je pozastaven, co m\u00e1m te\u010f d\u011blat?<\/h3>
Aktivn\u00ed, nepozastaven\u00fd p\u0159\u00edstup k Amazon Seller Central je vy\u017eadov\u00e1n pro pou\u017eit\u00ed SELLERLOGIC Lost & Found.<\/p>
Pokud je toto pozastaveno, pros\u00edm, deaktivujte vyhled\u00e1v\u00e1n\u00ed p\u0159\u00edpad\u016f pro Lost & Found, jinak mohou b\u00fdt generov\u00e1ny dal\u0161\u00ed p\u0159\u00edpady, kter\u00e9 nem\u016f\u017eete p\u0159edlo\u017eit. M\u016f\u017eete deaktivovat vyhled\u00e1v\u00e1n\u00ed p\u0159\u00edpad\u016f v Spr\u00e1va \u00fa\u010dtu<\/a>. Pros\u00edm, informujte n\u00e1s tak\u00e9 prost\u0159ednictv\u00edm tiketu o pozastaven\u00ed \u00fa\u010dtu, abychom to mohli zohlednit b\u011bhem zpracov\u00e1n\u00ed p\u0159\u00edpad\u016f.<\/p>
Pro\u010d Amazon zru\u0161il vr\u00e1cen\u00ed pen\u011bz?<\/h3>Vr\u00e1cen\u00ed pen\u011bz m\u016f\u017ee b\u00fdt provedeno bu\u010f ve form\u011b pen\u011bz, nebo zbo\u017e\u00ed. Pokud Amazon schv\u00e1l\u00ed vr\u00e1cen\u00ed pen\u011bz za ztracen\u00fd invent\u00e1\u0159 a tyto zbo\u017e\u00ed jsou pozd\u011bji nalezeny, m\u016f\u017ee b\u00fdt tak\u00e9 zru\u0161eno. V obou p\u0159\u00edpadech doch\u00e1z\u00ed k n\u00e1hrad\u011b za ztracen\u00fd invent\u00e1\u0159. M\u016f\u017eete to snadno sledovat prost\u0159ednictv\u00edm \u00faprav invent\u00e1\u0159e<\/a>.
Spl\u0148uje Lost & Found politiky Amazonu?<\/h3>
SELLERLOGIC Lost & Found striktn\u011b dodr\u017euje v\u0161echny politiky Amazonu. To zahrnuje tak\u00e9 to, \u017ee nalezen\u00e9 p\u0159\u00edpady nesm\u00ed b\u00fdt p\u0159edkl\u00e1d\u00e1ny automaticky. V\u0161echny vy\u0161et\u0159ov\u00e1n\u00ed chyb jsou prov\u00e1d\u011bna s d\u016fkladn\u00fdm v\u00fdzkumem a maxim\u00e1ln\u00ed p\u00e9\u010d\u00ed.<\/p>
Mus\u00edm po\u017e\u00e1dat a importovat dal\u0161\u00ed zpr\u00e1vy?<\/h3>Pro po\u010d\u00e1te\u010dn\u00ed nastaven\u00ed Lost & Found je nutn\u00e9 znovu po\u017e\u00e1dat o faktura\u010dn\u00ed zpr\u00e1vy za posledn\u00edch \u0161est m\u011bs\u00edc\u016f<\/a> jednou. V\u0161echny budouc\u00ed po\u017eadovan\u00e9 zpr\u00e1vy budou importov\u00e1ny prost\u0159ednictv\u00edm API Amazon MWS.
Jak \u010dasto se prov\u00e1d\u00ed sm\u00ed\u0159en\u00ed v\u00fdplat Amazonu s p\u0159\u00edpady Lost & Found?<\/h3>
\u0426\u044f \u0437\u0432\u0456\u0440\u043a\u0430 \u0432\u0456\u0434\u0431\u0443\u0432\u0430\u0454\u0442\u044c\u0441\u044f \u0449\u043e\u0433\u043e\u0434\u0438\u043d\u0438. \u042f\u043a\u0449\u043e \u0454 \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f, \u0432\u043e\u043d\u043e \u0431\u0443\u0434\u0435 \u043f\u0440\u0438\u0437\u043d\u0430\u0447\u0435\u043d\u043e \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u043d\u043e\u043c\u0443 \u0432\u0438\u043f\u0430\u0434\u043a\u0443, \u0456 \u0432\u0438\u043f\u0430\u0434\u043e\u043a \u0431\u0443\u0434\u0435 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u043d\u043e \u0437\u0430\u043a\u0440\u0438\u0442\u043e.<\/p>
Pou\u017eil jsem v minulosti jin\u00fd “Syst\u00e9m vr\u00e1cen\u00ed pen\u011bz”. M\u016f\u017ee b\u00fdt Lost & Found pou\u017eit, nebo se mohou v p\u0159\u00edpadech objevit duplicity?<\/h3>
Lost & Found zohled\u0148uje v\u0161echny vr\u00e1cen\u00ed pen\u011bz, kter\u00e9 Amazon provedl v minulosti b\u011bhem v\u00fdzkumu. M\u011bjte v\u0161ak na pam\u011bti, \u017ee prob\u00edhaj\u00edc\u00ed p\u0159\u00edpady, kter\u00e9 mohou v\u00e9st k vr\u00e1cen\u00ed pen\u011bz v budoucnu, nemohou b\u00fdt zohledn\u011bny.<\/p>
Za jak\u00e9 obdob\u00ed lze u Amazonu uplatnit chyby?<\/h3>
V z\u00e1vislosti na typu p\u0159\u00edpadu lze n\u00e1roky uplatnit zp\u011btn\u011b za 3 a\u017e 18 m\u011bs\u00edc\u016f:<\/p>
- Invent\u00e1\u0159:<\/strong> max. 18 m\u011bs\u00edc\u016f zp\u011btn\u011b<\/li>
- Objedn\u00e1vka:<\/strong> max. 18 m\u011bs\u00edc\u016f zp\u011btn\u011b<\/li>
- Ztracen\u00e1 vr\u00e1cen\u00ed ve skladu:<\/strong> max. 18 m\u011bs\u00edc\u016f zp\u011btn\u011b<\/li>
- Po\u0161kozen\u00e9 \/ Zni\u010deno:<\/strong> max. 8 m\u011bs\u00edc\u016f zp\u011btn\u011b<\/li>
- FBA poplatky:<\/strong> max. 90 dn\u00ed zp\u011btn\u011b<\/li><\/ul><\/div>
SELLERLOGIC v\u017edy zohled\u0148uje maxim\u00e1ln\u00ed povolen\u00e9 obdob\u00ed<\/p>
Informace o smlouv\u011b<\/h2>
Kdy\u017e z\u00edsk\u00e1te nov\u00fd n\u00e1stroj, podm\u00ednky smlouvy jsou rozhoduj\u00edc\u00edm krit\u00e9riem. Proto se t\u00edmto t\u00e9matem podrobn\u011b zab\u00fdv\u00e1me v t\u00e9to sekci.<\/p>
Jak\u00e1 je v\u00fdpov\u011bdn\u00ed lh\u016fta?<\/h3>
\u0412\u0438 \u043c\u043e\u0436\u0435\u0442\u0435 \u0441\u043a\u0430\u0441\u0443\u0432\u0430\u0442\u0438 SELLERLOGIC Lost & Found \u0449\u043e\u0434\u043d\u044f, \u044f\u043a\u0449\u043e \u043d\u0435 \u0445\u043e\u0447\u0435\u0442\u0435 \u043e\u0442\u0440\u0438\u043c\u0443\u0432\u0430\u0442\u0438 \u043f\u043e\u0434\u0430\u043b\u044c\u0448\u0456 \u0437\u0430\u043f\u0438\u0442\u0438 \u043d\u0430 \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f \u043a\u043e\u0448\u0442\u0456\u0432. \u041e\u0434\u043d\u0430\u043a, \u0437\u0432\u0435\u0440\u043d\u0456\u0442\u044c \u0443\u0432\u0430\u0433\u0443, \u0449\u043e \u043d\u0430\u0432\u0456\u0442\u044c \u043f\u0456\u0441\u043b\u044f \u0434\u0435\u0430\u043a\u0442\u0438\u0432\u0430\u0446\u0456\u0457 \u0432\u0441\u0456 \u043d\u0435\u0437\u0430\u0432\u0435\u0440\u0448\u0435\u043d\u0456 \u0441\u043f\u0440\u0430\u0432\u0438 \u0432\u0441\u0435 \u0449\u0435 \u043f\u043e\u0432\u0438\u043d\u043d\u0456 \u043e\u0431\u0440\u043e\u0431\u043b\u044f\u0442\u0438\u0441\u044f \u0432 \u043c\u0435\u0436\u0430\u0445 \u0432\u0441\u0442\u0430\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0445 \u0442\u0435\u0440\u043c\u0456\u043d\u0456\u0432.<\/p>
M\u00e1 SELLERLOGIC p\u0159\u00edstup k \u00fadaj\u016fm z\u00e1kazn\u00edk\u016f?<\/h3>
Ne, m\u00e1me p\u0159\u00edstup pouze k FBA zpr\u00e1v\u00e1m. Neobsahuj\u00ed \u017e\u00e1dn\u00e1 data o va\u0161ich z\u00e1kazn\u00edc\u00edch.<\/p>
Poplatky<\/h2>
Cena je d\u016fle\u017eitou sou\u010d\u00e1st\u00ed pro mnoho u\u017eivatel\u016f. Zde se m\u016f\u017eete dozv\u011bd\u011bt, jak je vypo\u010d\u00edt\u00e1na a co se stane, pokud p\u0159\u00edpady nezpracujete.<\/p>
![\"Poplatky](\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/06\/23141224\/Gebu%CC%88hren-Lost-and-Found-844x257.jpeg\")
<\/figure>Jak jsou poplatky za SELLERLOGIC Lost & Found vypo\u010d\u00edt\u00e1ny?<\/h3>
\u00da\u010dtujeme 20% provizi z skute\u010dn\u00fdch vratek. Jako z\u00e1klad pou\u017e\u00edv\u00e1me hrub\u00e9 \u010d\u00e1stky v\u00fdplat od Amazonu v\u00e1m. T\u00edmto zp\u016fsobem plat\u00edte pouze tehdy, kdy\u017e skute\u010dn\u011b obdr\u017e\u00edte sv\u00e9 pen\u00edze zp\u011bt. Poplatek je fakturov\u00e1n na za\u010d\u00e1tku n\u00e1sleduj\u00edc\u00edho m\u011bs\u00edce.<\/p>
Jak\u00e1 data jsou po\u017eadov\u00e1na a jak jsou pou\u017e\u00edv\u00e1na?<\/h3>
N\u00e1\u0161 poskytovatel platebn\u00edch slu\u017eeb vy\u017eaduje informace o va\u0161\u00ed kreditn\u00ed kart\u011b k zpracov\u00e1n\u00ed va\u0161ich plateb. K tomu je mimo jin\u00e9 pot\u0159eba va\u0161e \u010d\u00edslo CVC2. To je kombinace t\u0159\u00ed nebo \u010dty\u0159 \u010d\u00edslic vyti\u0161t\u011bn\u00e1 na va\u0161\u00ed kreditn\u00ed kart\u011b, kterou m\u016f\u017ee n\u00e1\u0161 poskytovatel platebn\u00edch slu\u017eeb pou\u017e\u00edt k ov\u011b\u0159en\u00ed dr\u017eitele karty. To zaji\u0161\u0165uje bezpe\u010dn\u00fd a standardizovan\u00fd mezin\u00e1rodn\u00ed proces.<\/p>
Zpracov\u00e1n\u00ed \u00fadaj\u016f o kreditn\u00edch kart\u00e1ch prov\u00e1d\u00ed v\u00fdhradn\u011b \u2013 a v pln\u00e9m souladu s PCI \u2013 n\u00e1\u0161 poskytovatel platebn\u00edch slu\u017eeb. Nem\u00e1me p\u0159\u00edstup k \u00fadaj\u016fm o kreditn\u00edch kart\u00e1ch na\u0161ich z\u00e1kazn\u00edk\u016f v \u017e\u00e1dn\u00e9m okam\u017eiku a samoz\u0159ejm\u011b je neukl\u00e1d\u00e1me.<\/p><\/blockquote>
Pokud m\u00e1te dal\u0161\u00ed ot\u00e1zky k tomuto t\u00e9matu, m\u016f\u017eete se kdykoli obr\u00e1tit na n\u00e1\u0161 t\u00fdm z\u00e1kaznick\u00e9ho \u00fasp\u011bchu.<\/p>
Je poplatek z Lost & Found ji\u017e ode\u010dten v uzav\u0159en\u00fdch p\u0159\u00edpadech pod “skute\u010dn\u00e1 vratka”?<\/h3>
Ne, zde je uvedena celkov\u00e1 \u010d\u00e1stka vr\u00e1cen\u00e1 v\u00e1m spole\u010dnost\u00ed Amazon. Poplatky SELLERLOGIC jsou zobrazeny v samostatn\u00e9 sekci na \u00farovni transakce.<\/p>
Co se stane, pokud nezpracov\u00e1v\u00e1m zobrazen\u00e9 p\u0159\u00edpady?<\/h3>
Pokud n\u00e1\u0161 n\u00e1stroj najde chybu FBA, budete o tom informov\u00e1ni v n\u00e1stroji a nav\u00edc e-mailem. V z\u00e1vislosti na typu p\u0159\u00edpadu se li\u0161\u00ed obdob\u00ed, ve kter\u00e9m mus\u00ed b\u00fdt n\u00e1rok pod\u00e1n spole\u010dnosti Amazon. Nap\u0159\u00edklad chyby ve v\u00fdpo\u010dtu poplatk\u016f FBA mus\u00ed b\u00fdt pod\u00e1ny do 90 dn\u016f, zat\u00edmco pro po\u0161kozen\u00e9 nebo ztracen\u00e9 zbo\u017e\u00ed v logistick\u00fdch centrech Amazonu je k dispozici cel\u00fdch 18 m\u011bs\u00edc\u016f.<\/p>
Vzhledem k politik\u00e1m Amazonu mus\u00edte p\u0159\u00edpady ru\u010dn\u011b pod\u00e1vat v SellerCentral. M\u016f\u017eete jednodu\u0161e zkop\u00edrovat p\u0159edem napsan\u00fd text z n\u00e1stroje do odpov\u00eddaj\u00edc\u00edho textov\u00e9ho pole. Pokud Lost & Found najde n\u00e1roky, kter\u00e9 nepod\u00e1te spole\u010dnosti Amazon, bude v\u00e1m \u00fa\u010dtov\u00e1no 20% z o\u010dek\u00e1van\u00e9 vratky.<\/p>
Pokud to nem\u016f\u017eete ud\u011blat, nap\u0159\u00edklad proto\u017ee si u\u017e\u00edv\u00e1te zaslou\u017eenou dovolenou, doporu\u010dujeme, abyste vy\u0161kolili sv\u00e9 kolegy, aby mohli p\u0159evz\u00edt pod\u00e1v\u00e1n\u00ed p\u0159\u00edpad\u016f. R\u00e1di v\u00e1m pom\u016f\u017eeme a tak\u00e9 se postar\u00e1me o dal\u0161\u00ed \u0161kolen\u00ed.<\/p><\/blockquote>
Posledn\u00ed, ale ne m\u00e9n\u011b d\u016fle\u017eit\u00e9<\/h2>
Nov\u00fd n\u00e1stroj v\u017edy vyvol\u00e1v\u00e1 nov\u00e9 ot\u00e1zky. Douf\u00e1me, \u017ee jsme byli schopni odpov\u011bd\u011bt na v\u0161echny va\u0161e ot\u00e1zky. Pokud m\u00e1te st\u00e1le n\u011bjak\u00e9, nev\u00e1hejte n\u00e1s kontaktovat pomoc\u00ed formul\u00e1\u0159e n\u00ed\u017ee.<\/p>
<\/meta>Kredity k obr\u00e1zk\u016fm v po\u0159ad\u00ed obr\u00e1zk\u016f: \u00a9 FR Design \u2013 stock.adobe.com \/<\/meta>\u00a9 j-mel \u2013 stock.adobe.com \/<\/meta>\u00a9 ARMMYPICCA \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"
Lost & Found nach\u00e1z\u00ed neuznan\u00e9 \u017e\u00e1dosti o vr\u00e1cen\u00ed pen\u011bz FBA za v\u00e1s. M\u00edsto ka\u017edodenn\u00edho kontrolov\u00e1n\u00ed a\u017e 12 r\u016fzn\u00fdch zpr\u00e1v b\u011b\u017e\u00ed vyhled\u00e1v\u00e1n\u00ed chyb FBA na pozad\u00ed s na\u0161\u00edm n\u00e1strojem, co\u017e v\u00e1m umo\u017e\u0148uje soust\u0159edit se na jin\u00e9 \u00fakoly \u2013 nebo si jednodu\u0161e za\u010d\u00edt maraton Star Wars. Krom\u011b obrovsk\u00fdch \u00faspor \u010dasu n\u00e1stroj \u010dasto nach\u00e1z\u00ed v\u00edce chyb ne\u017e prodejci,<\/p>\n","protected":false},"author":5,"featured_media":11631,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[918],"tags":[],"class_list":["post-108537","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-na-vlastni-ucet"],"yoast_head":"\n
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