{"id":108951,"date":"2022-06-21T09:30:00","date_gmt":"2022-06-21T09:30:00","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/obnovte-sve-prostredky-vysvetleni-politiky-nahrady-zasob-fba-spolecnosti-amazon\/"},"modified":"2025-08-28T03:04:33","modified_gmt":"2025-08-28T03:04:33","slug":"fba-inventory-reimbursement-policy","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/cs\/blog\/fba-inventory-reimbursement-policy\/","title":{"rendered":"Obnovte sv\u00e9 prost\u0159edky \u2013 Vysv\u011btlen\u00ed politiky n\u00e1hrady z\u00e1sob FBA spole\u010dnosti Amazon"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-402005-identifier\">Nen\u00ed pochyb o tom, \u017ee pou\u017e\u00edv\u00e1n\u00ed Amazon FBA v\u00e1m jako prodejci nab\u00edz\u00ed v\u00fdznamn\u00e9 v\u00fdhody. Ale m\u011bli byste m\u00edt v\u017edy o\u010di otev\u0159en\u00e9, proto\u017ee ne v\u0161echno prob\u00edh\u00e1 hladce v mnohostup\u0148ov\u00fdch a slo\u017eit\u00fdch procesech FBA. V tomto kontextu je pro prodejce z\u00e1sadn\u00ed v\u011bd\u011bt, co je co, pokud jde o politiku n\u00e1hrady FBA spole\u010dnosti Amazon. Nap\u0159\u00edklad polo\u017eka, kterou pos\u00edl\u00e1te na Amazon prost\u0159ednictv\u00edm <a href=\"#[pref-link id=20098 pref-lang=cs]\">p\u0159\u00edchoz\u00ed z\u00e1silky<\/a>, m\u016f\u017ee b\u00fdt po\u0161kozena nebo dokonce ztracena v r\u00e1mci sf\u00e9ry vlivu tohoto online giganta. K tomu m\u016f\u017ee doj\u00edt v logistick\u00e9m centru nebo b\u011bhem p\u0159epravn\u00ed slu\u017eby provozovan\u00e9 nebo jm\u00e9nem spole\u010dnosti Amazon.<\/p><p class=\"theme-wp-block gb-responsive-754458-identifier\">Relevantn\u00ed politika uv\u00e1d\u00ed, \u017ee Amazon nahrad\u00ed takov\u00e9 polo\u017eky novou polo\u017ekou se stejn\u00fdm FNSKU nebo prodejci vr\u00e1t\u00ed pen\u00edze na z\u00e1klad\u011b ceny. Na prvn\u00ed pohled to zn\u00ed jednodu\u0161e. Nicm\u00e9n\u011b, produkt je pova\u017eov\u00e1n za zp\u016fsobil\u00fd pouze pokud jsou spln\u011bna ur\u010dit\u00e1 krit\u00e9ria. Nap\u0159\u00edklad se obecn\u011b p\u0159edpokl\u00e1d\u00e1, \u017ee jejich prodejn\u00ed \u00fa\u010det je v pravideln\u00e9m stavu v dob\u011b \u017e\u00e1dosti o vr\u00e1cen\u00ed pen\u011bz, co\u017e znamen\u00e1, \u017ee \u00fa\u010det nebyl pozastaven nebo omezen. Krom\u011b toho mus\u00ed b\u00fdt spln\u011bny tak\u00e9 n\u00e1sleduj\u00edc\u00ed body:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list gb-responsive-191516-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-819452-identifier\">Polo\u017eka je registrov\u00e1na pro &#8220;Pln\u011bn\u00ed spole\u010dnost\u00ed Amazon&#8221; v dob\u011b, kdy k po\u0161kozen\u00ed nebo ztr\u00e1t\u011b dojde.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-786960-identifier\">Polo\u017eka spl\u0148uje v\u0161echny po\u017eadavky a omezen\u00ed produkt\u016f, stejn\u011b jako pokyny pro z\u00e1soby &#8220;Pln\u011bn\u00ed spole\u010dnost\u00ed Amazon&#8221;.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-590237-identifier\">Dodac\u00ed pl\u00e1n, kter\u00fd byl vytvo\u0159en jako sou\u010d\u00e1st p\u0159\u00edchoz\u00ed z\u00e1silky, p\u0159esn\u011b identifikuje polo\u017eky a jejich mno\u017estv\u00ed<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-475805-identifier\">Polo\u017eka nen\u00ed v \u010dek\u00e1n\u00ed na likvidaci a nebyla zlikvidov\u00e1na na va\u0161i \u017e\u00e1dost.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-919732-identifier\">Polo\u017eka nebyla zlikvidov\u00e1na, proto\u017ee Amazon uplatnil sv\u00e9 pr\u00e1vo na jej\u00ed likvidaci, nap\u0159\u00edklad v p\u0159\u00edpad\u011b vr\u00e1cen\u00fdch jednotek, kter\u00e9 p\u0159edstavuj\u00ed riziko pro bezpe\u010dnost nebo zdrav\u00ed.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-976199-identifier\">Polo\u017eka nen\u00ed vadn\u00e1 a nebyla po\u0161kozena z\u00e1kazn\u00edkem.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-851493-identifier\">M\u016f\u017eete si po\u017e\u00e1dat o vr\u00e1cen\u00ed pen\u011bz sami, pokud v\u00e1m Amazon ji\u017e nevr\u00e1til pen\u00edze za ztracenou nebo po\u0161kozenou polo\u017eku, za p\u0159edpokladu, \u017ee byly spln\u011bny v\u0161echny po\u017eadavky politiky spole\u010dnosti Amazon.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-133832-identifier\">Manual N\u00e1hrady z\u00e1sob FBA: Ztracen\u00e9 nebo po\u0161kozen\u00e9 polo\u017eky<\/h2><p class=\"theme-wp-block gb-responsive-201926-identifier\">P\u0159i pod\u00e1v\u00e1n\u00ed \u017e\u00e1dosti je t\u0159eba vz\u00edt v \u00favahu \u0159adu v\u011bc\u00ed, v z\u00e1vislosti na kroku pln\u011bn\u00ed, ve kter\u00e9m do\u0161lo ke ztr\u00e1t\u011b nebo po\u0161kozen\u00ed polo\u017eky. \u010casto v\u0161ak manu\u00e1ln\u00ed anal\u00fdza a pod\u00e1n\u00ed \u017e\u00e1dosti nen\u00ed ekonomicky provediteln\u00e9. V n\u00e1sleduj\u00edc\u00edm textu proto nebudeme pouze diskutovat o \u010dty\u0159ech mo\u017en\u00fdch p\u0159\u00edpadech a jejich zvl\u00e1\u0161tnostech, ale tak\u00e9 vysv\u011btl\u00edme, jak lze nastavit automatizovan\u00fd pracovn\u00ed postup.<\/p><div class=\"wp-block-image gb-responsive-247684-identifier desktop-align-center xl-align-center lg-align-center md-align-center sm-align-center\"><figure class=\"theme-wp-block aligncenter size-full\"><img decoding=\"async\" width=\"2560\" height=\"1706\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/31112236\/amazon-refund-lost-reimbursement-checker-scaled.jpeg\" alt=\"Kontroln\u00ed n\u00e1stroj pro vr\u00e1cen\u00ed pen\u011bz a n\u00e1hradu ztracen\u00fdch z\u00e1sob Amazon FBA podporuje prodejce p\u0159i obnov\u011b jejich prost\u0159edk\u016f.\" class=\"wp-image-79703\" srcset=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/31112236\/amazon-refund-lost-reimbursement-checker-medium.jpeg 407w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/31112236\/amazon-refund-lost-reimbursement-checker-medium-large.jpeg 768w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/31112236\/amazon-refund-lost-reimbursement-checker-large.jpeg 844w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/31112236\/amazon-refund-lost-reimbursement-checker-huge.jpeg 1536w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/31112236\/amazon-refund-lost-reimbursement-checker-2048x1365.jpeg 2048w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/31112236\/amazon-refund-lost-reimbursement-checker-scaled.jpeg 2560w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-56104-identifier\">Z\u00e1silka na Amazon<\/h3><p class=\"theme-wp-block gb-responsive-872401-identifier\">Pokud byla va\u0161e polo\u017eka ztracena nebo po\u0161kozena b\u011bhem dod\u00e1n\u00ed na Amazon prost\u0159ednictv\u00edm p\u0159\u00edchoz\u00ed z\u00e1silky, pracovn\u00ed postup p\u0159epravy (&#8220;Souhrn&#8221; > &#8220;Z\u00e1lo\u017eka vyrovn\u00e1n\u00ed&#8221;) obvykle zobrazuje pozn\u00e1mku &#8220;Zp\u016fsobil\u00e9 k vy\u0161et\u0159ov\u00e1n\u00ed&#8221;. V takov\u00e9m p\u0159\u00edpad\u011b m\u016f\u017eete podat \u017e\u00e1dost o vr\u00e1cen\u00ed pen\u011bz za dot\u010denou z\u00e1silku. Od 5. z\u00e1\u0159\u00ed 2024 byla aktualizov\u00e1na zp\u016fsobilost okna pro pod\u00e1n\u00ed \u017e\u00e1dosti n\u00e1sleduj\u00edc\u00edm zp\u016fsobem:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-222353-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-644884-identifier\">Chyb\u011bj\u00edc\u00ed jednotky ze z\u00e1silek: \u017d\u00e1dosti lze pod\u00e1vat mezi 15 a 60 kalend\u00e1\u0159n\u00edmi dny od data dod\u00e1n\u00ed z\u00e1silky.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-6642-identifier\">Po\u0161kozen\u00e9 z\u00e1soby v pln\u00edc\u00edch centrech: \u017d\u00e1dosti mus\u00ed b\u00fdt pod\u00e1ny do 60 kalend\u00e1\u0159n\u00edch dn\u016f od data, kdy je jednotka ozna\u010dena jako &#8216;Po\u0161kozeno v pln\u00edc\u00edch centrech Amazon&#8217; ve zpr\u00e1v\u011b o \u00faprav\u011b z\u00e1sob.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-74965-identifier\">Nespr\u00e1vn\u011b um\u00edst\u011bn\u00e9 z\u00e1soby v pln\u00edc\u00edch centrech: \u017d\u00e1dosti mus\u00ed b\u00fdt pod\u00e1ny do 60 kalend\u00e1\u0159n\u00edch dn\u016f od data, kdy je jednotka ozna\u010dena jako &#8216;Nespr\u00e1vn\u011b um\u00edst\u011bno&#8217; ve zpr\u00e1v\u011b o \u00faprav\u011b z\u00e1sob.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-659734-identifier\">Po\u0161kozen\u00e9, odli\u0161n\u00e9 nebo ne\u00fapln\u00e9 jednotky z odstran\u011bn\u00fdch z\u00e1silek: \u017d\u00e1dosti mus\u00ed b\u00fdt pod\u00e1ny do 30 kalend\u00e1\u0159n\u00edch dn\u016f od data dod\u00e1n\u00ed z\u00e1silky.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-64066-identifier\">Ztracen\u00e9 z\u00e1silky b\u011bhem odstran\u011bn\u00ed: \u017d\u00e1dosti lze pod\u00e1vat mezi 15 a 75 kalend\u00e1\u0159n\u00edmi dny od data odesl\u00e1n\u00ed z\u00e1silky.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-143678-identifier\">P\u0159e\u010dt\u011bte si v\u00edce o tom <a href=\"https:\/\/sellercentral-europe.amazon.com\/seller-forums\/discussions\/t\/c6da88ce-b14f-4ae1-95a5-1c6482b5c565\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">zde<\/a>.<\/p><p class=\"theme-wp-block gb-responsive-644152-identifier\">Ne\u017e pod\u00e1te \u017e\u00e1dost o n\u00e1hradu, je t\u0159eba ov\u011b\u0159it a potvrdit ur\u010dit\u00e9 informace, pokud je to nutn\u00e9. K tomu se nejprve seznamte s podrobnostmi o \u201c<a href=\"https:\/\/sellercentral.amazon.com\/help\/hub\/reference\/G201214140\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Vyrovn\u00e1n\u00ed va\u0161\u00ed z\u00e1silky<\/a>\u201d, pokud jste tak ji\u017e neu\u010dinili. Tak\u00e9 potvr\u010fte, \u017ee obsah z\u00e1silky a informace na va\u0161em dodac\u00edm pl\u00e1nu se shoduj\u00ed. Nakonec, na z\u00e1klad\u011b va\u0161\u00ed \u201c<a href=\"https:\/\/sellercentral.amazon.com\/reportcentral\/REIMBURSEMENTS\/0\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Zpr\u00e1vy o n\u00e1hrad\u00e1ch<\/a>\u201d, se ujist\u011bte, \u017ee za dot\u010denou polo\u017eku dosud nebyla p\u0159ijata \u017e\u00e1dn\u00e1 n\u00e1hrada. Tento posledn\u00ed krok se tak\u00e9 vztahuje na n\u00e1sledn\u00e9 p\u0159\u00edpady.<\/p>\t\t<div  class=\"theme-wp-block theme-block-card-posts gb-responsive-487922-identifier layout-vertical-cards-content\">\n\t\t<div class=\"wrap-inner-blocks\">\n\t\t\t<div class=\"post-card \">\n\t<div class=\"inside-wrap-card\">\n\t\t<div class=\"cover-wrap\">\n\t\t\t\t\t\t\t<a class=\"background-thumbnail has-image\" href=\"https:\/\/www.sellerlogic.com\/en\/blog\/amazon-refund-without-return\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"405\" height=\"240\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/08\/23140219\/amazon-refund-without-return-2021-thumbnail.jpeg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"Amazon refund without return still relevant in 2021\/2022\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"wrap-content\">\n\t\t\t<div class=\"title\">\n\t\t\t\t<a href=\"https:\/\/www.sellerlogic.com\/en\/blog\/amazon-refund-without-return\/\">Amazon Refund Without Return \u2013 What You Need to Know as a Seller<\/a>\n\t\t\t<\/div>\n\t\t\t<div class=\"wrap-excerpt\">The highly customer-centric nature of Amazon has, for one, made the e-commerce giant a household name. Secondly, it has provided sellers from all over the globe with a platform that is teeming with potential buyers. As wonderful as this is, anyone who has b&#8230;<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<p class=\"theme-wp-block gb-responsive-743047-identifier\">Po kontrole jste st\u00e1le p\u0159esv\u011bd\u010deni, \u017ee polo\u017eka je zp\u016fsobil\u00e1 k n\u00e1hrad\u011b? Pokud ano, jste p\u0159ipraveni zah\u00e1jit proces pod\u00e1n\u00ed \u017e\u00e1dosti. K tomu mus\u00edte pou\u017e\u00edt z\u00e1lo\u017eku &#8220;Vyrovn\u00e1n\u00ed&#8221; pro ztracen\u00e9 jednotky a str\u00e1nku &#8220;Z\u00edskat podporu&#8221; v Seller Central pro po\u0161kozen\u00e9 jednotky. V obou p\u0159\u00edpadech Amazon vy\u017eaduje alespo\u0148 n\u00e1sleduj\u00edc\u00ed informace a dokumentaci:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list gb-responsive-424728-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-341013-identifier\">\u010c\u00edslo z\u00e1silky Amazon (nalezen\u00e9 ve va\u0161\u00ed \u201c\u010cekaj\u00edc\u00ed z\u00e1silce\u201d);<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-371409-identifier\">D\u016fkaz o vlastnictv\u00ed z\u00e1sob (nap\u0159\u00edklad faktura od dodavatele) ukazuj\u00edc\u00ed datum n\u00e1kupu, mno\u017estv\u00ed a n\u00e1zvy produkt\u016f odpov\u00eddaj\u00edc\u00ed ztracen\u00fdm nebo po\u0161kozen\u00fdm polo\u017ek\u00e1m;<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-547432-identifier\">D\u016fkaz o dod\u00e1n\u00ed pro \u010d\u00e1ste\u010dn\u00e9 nebo pln\u00e9 n\u00e1klady: z\u00e1znam ukazuj\u00edc\u00ed po\u010det karton\u016f v z\u00e1silce a celkovou hmotnost p\u0159i vyzvednut\u00ed p\u0159epravn\u00ed slu\u017ebou;<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-434349-identifier\">D\u016fkaz o dod\u00e1n\u00ed pro z\u00e1silky bal\u00edk\u016f: aktivn\u00ed sledovac\u00ed \u010d\u00edslo, kter\u00e9 m\u016f\u017ee b\u00fdt potvrzeno p\u0159epravn\u00ed slu\u017ebou pro ka\u017ed\u00fd odeslan\u00fd bal\u00edk.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-350791-identifier\">Nyn\u00ed se Amazon rozhodne, zda je polo\u017eka zp\u016fsobil\u00e1 k vr\u00e1cen\u00ed pen\u011bz nebo ne. Je d\u016fle\u017eit\u00e9 poznamenat, \u017ee pro p\u0159\u00edpad &#8220;<a href=\"https:\/\/sellercentral.amazon.com\/help\/hub\/reference\/GEYPWTSQRTXXXMVB\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Z\u00e1silka na Amazon<\/a>&#8220;, podle pokyn\u016f, lze u\u010dinit pouze jednu \u017e\u00e1dost na z\u00e1silku a v\u0161echny ostatn\u00ed \u017e\u00e1dosti budou zam\u00edtnuty.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-62557-identifier\">Operace pln\u00edc\u00edho centra<\/h3><p class=\"theme-wp-block gb-responsive-693904-identifier\">M\u016f\u017eete si v\u0161imnout ve sv\u00e9 &#8220;Zpr\u00e1v\u011b o \u00faprav\u00e1ch z\u00e1sob&#8221;, \u017ee va\u0161e zbo\u017e\u00ed bylo ztraceno nebo po\u0161kozeno v <a href=\"#[pref-link id=1386 pref-lang=cs]\">logistick\u00e9m<\/a> centru Amazonu nebo na t\u0159et\u00ed stran\u011b provozovan\u00e9 t\u00edmto online gigantem. Od 1. listopadu 2024 za\u010dal Amazon automaticky vracet pen\u00edze prodejc\u016fm za polo\u017eky FBA ztracen\u00e9 v pln\u00edc\u00edch centrech, p\u0159i\u010dem\u017e platby jsou prov\u00e1d\u011bny, jakmile je ztr\u00e1ta nahl\u00e1\u0161ena.<\/p><p class=\"theme-wp-block gb-responsive-818167-identifier\">Krom\u011b toho je okno pro n\u00e1hradu v\u00fdrazn\u011b zkr\u00e1ceno \u2013 z 18 m\u011bs\u00edc\u016f na pouh\u00fdch 60 dn\u00ed \u2013 co\u017e d\u00e1v\u00e1 prodejc\u016fm mnohem m\u00e9n\u011b \u010dasu na pod\u00e1n\u00ed \u017e\u00e1dost\u00ed a zvy\u0161uje riziko, \u017ee p\u0159ijdou o n\u00e1hrady.<\/p><p class=\"theme-wp-block gb-responsive-906444-identifier\">Zvl\u00e1\u0161\u0165 nyn\u00ed jsou n\u00e1stroje Amazonu jako Lost &#038; Found Full Service d\u016fle\u017eit\u011bj\u0161\u00ed ne\u017e kdy jindy. Z\u00edskejte sv\u00e9 vr\u00e1cen\u00ed pen\u011bz identifikovan\u00e9 a automaticky obnovovan\u00e9 v\u010das \u2013 ani\u017e byste museli hnout prstem.<\/p>\t\t<div  class=\"theme-wp-block theme-block-text-banner gb-responsive-605652-identifier layout-explore\">\n\n\t\t<div class=\"text-banner-cta text-banner-explore-cta\">\n\t<div class=\"wrap-content\">\n\t\t<div class=\"wrap-title\">\n\t\t\tProzkoumejte SELLERLOGIC Lost &#038; Found pln\u00fd servis\t\t<\/div>\n\t\t<div class=\"wrap-description\">\n\t\t\t<div class=\"text-description\">\n\t\t\t\tVa\u0161e n\u00e1hrady na Amazonu, kter\u00e9 zaji\u0161\u0165ujeme my. Nov\u00e1 komplexn\u00ed slu\u017eba\t\t\t<\/div>\n\t\t\t<div class=\"wp-block-button is-style-theme-white\">\n\t\t\t\t\t\t\t\t<a class=\"wp-block-button__link\" href=\"https:\/\/auth.sellerlogic.com\/en\/site\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Za\u010dn\u011bte nyn\u00ed<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\n<p class=\"theme-wp-block gb-responsive-228136-identifier\">Po zohledn\u011bn\u00ed zkr\u00e1cen\u00e9ho \u010dasov\u00e9ho r\u00e1mce si prohl\u00e9dn\u011bte svou &#8220;Zpr\u00e1vu o \u00faprav\u00e1ch z\u00e1sob&#8221; a pot\u00e9 potvr\u010fte datum a k\u00f3d opravy pro ztr\u00e1tu nebo po\u0161kozen\u00ed dot\u010den\u00e9 polo\u017eky. Na z\u00e1klad\u011b informac\u00ed v &#8220;Z\u00e1sob\u00e1ch s pln\u011bn\u00edm spole\u010dnost\u00ed Amazon&#8221; se ujist\u011bte, \u017ee polo\u017eka nebyla obnovena a\/nebo vyzvednuta v prodejn\u00e9m nebo po\u0161kozen\u00e9m stavu. V takov\u00e9m p\u0159\u00edpad\u011b se ujist\u011bte, \u017ee k po\u0161kozen\u00ed nedo\u0161lo v r\u00e1mci kontroly Amazonu (nap\u0159.: polo\u017eka byla ji\u017e vadn\u00e1).<\/p><p class=\"theme-wp-block gb-responsive-247494-identifier\">Nyn\u00ed se pod\u00edvejte na p\u0159\u00edslu\u0161n\u00fd stav vr\u00e1cen\u00ed pen\u011bz v &#8220;<a href=\"https:\/\/sellercentral.amazon.com\/help\/hub\/reference\/GGEV4254LJJ9BAEG\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Operac\u00edch pln\u00edc\u00edho centra<\/a>&#8221; nebo na str\u00e1nce &#8220;Z\u00edskat podporu&#8221; v Seller Central. Pokud je to nutn\u00e9, pod\u00e1vejte \u017e\u00e1dost. U po\u0161kozen\u00fdch polo\u017eek zadejte tzv. ID transak\u010dn\u00ed polo\u017eky (TRID) do p\u0159\u00edslu\u0161n\u00e9ho n\u00e1stroje Amazon. U ztracen\u00fdch produkt\u016f zadejte FNSKU. Ob\u011b lze nal\u00e9zt ve &#8220;Zpr\u00e1v\u011b o \u00faprav\u00e1ch z\u00e1sob.&#8221; Amazon m\u016f\u017ee po\u017eadovat dal\u0161\u00ed informace, jako je datum nebo m\u00edsto po\u0161kozen\u00ed nebo ztr\u00e1ty.<\/p><div class=\"wp-block-image gb-responsive-310905-identifier\"><figure class=\"theme-wp-block aligncenter size-large\"><img decoding=\"async\" width=\"844\" height=\"572\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/23140259\/get-support-inventory-damaged-lost-844x572.png\" alt=\"Pokud jsou va\u0161e \u010dl\u00e1nky ztraceny nebo po\u0161kozeny v logistick\u00e9m centru, m\u016f\u017eete zah\u00e1jit n\u00e1hradu na str\u00e1nce Z\u00edskat podporu.\" class=\"wp-image-20863\" srcset=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/23140259\/get-support-inventory-damaged-lost-407x276.png 407w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/23140259\/get-support-inventory-damaged-lost-768x520.png 768w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/23140259\/get-support-inventory-damaged-lost-844x572.png 844w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/23140259\/get-support-inventory-damaged-lost.png 1079w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-194649-identifier\">N\u00e1hrada z\u00e1sob FBA &#8211; Vr\u00e1cen\u00ed z\u00e1kazn\u00edkem<\/h3><p class=\"theme-wp-block gb-responsive-664031-identifier\">M\u016f\u017ee se tak\u00e9 st\u00e1t, \u017ee polo\u017eky z objedn\u00e1vky z\u00e1kazn\u00edka jsou ztraceny nebo po\u0161kozeny a Amazon na va\u0161i \u017e\u00e1dost poskytne z\u00e1kazn\u00edkovi vr\u00e1cen\u00ed pen\u011bz nebo n\u00e1hradn\u00ed dod\u00e1vku. V tomto p\u0159\u00edpad\u011b 60denn\u00ed \u010dekac\u00ed doba umo\u017e\u0148uje z\u00e1kazn\u00edk\u016fm vr\u00e1tit polo\u017eky k zpracov\u00e1n\u00ed. Prodejci mohou pot\u00e9 pod\u00e1vat \u017e\u00e1dosti mezi 60-120 dny po datu vr\u00e1cen\u00ed pen\u011bz nebo n\u00e1hrady, co\u017e poskytuje dostatek \u010dasu na vy\u0159e\u0161en\u00ed.<\/p><p class=\"theme-wp-block gb-responsive-166702-identifier\">V\u0161imli jste si v &#8220;<a href=\"https:\/\/sellercentral.amazon.com\/fba-return\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Zpr\u00e1v\u011b o spr\u00e1v\u011b vr\u00e1cen\u00ed FBA<\/a>&#8220;, \u017ee Amazon vydal vr\u00e1cen\u00ed pen\u011bz nebo n\u00e1hradu? Pak zkontrolujte svou &#8220;<a href=\"https:\/\/sellercentral.amazon.com\/reportcentral\/CUSTOMER_RETURNS\/0\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Zpr\u00e1vu o vr\u00e1cen\u00ed z\u00e1kazn\u00edk\u016f FBA<\/a>&#8220;, abyste zjistili, zda byla dot\u010den\u00e1 polo\u017eka znovu skladem. Pokud ne, m\u016f\u017ee b\u00fdt pod\u00e1na \u017e\u00e1dost o vr\u00e1cen\u00ed pen\u011bz. K tomu pou\u017eijte p\u0159\u00edslu\u0161n\u00fd n\u00e1stroj v &#8220;<a href=\"https:\/\/sellercentral.amazon.com\/help\/hub\/reference\/G9N934L7Y4SFWPJ4\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">vr\u00e1cen\u00ed z\u00e1kazn\u00edk\u016f FBA<\/a>&#8221; nebo na str\u00e1nce &#8220;Z\u00edskat podporu&#8221; v Seller Central.<\/p><div class=\"wp-block-image gb-responsive-976134-identifier\"><figure class=\"theme-wp-block aligncenter size-large is-resized\"><img decoding=\"async\" width=\"844\" height=\"244\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/23140258\/fba-reimbursement-status-844x244.png\" alt=\"Zkontrolujte stav n\u00e1hrad za objedn\u00e1vky FBA a proaktivn\u011b zahajte proces n\u00e1hrady, pokud je to pot\u0159eba.\" class=\"wp-image-20869\" style=\"width:844px;height:244px\" srcset=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/23140258\/fba-reimbursement-status-407x118.png 407w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/23140258\/fba-reimbursement-status-768x222.png 768w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/23140258\/fba-reimbursement-status-844x244.png 844w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/23140258\/fba-reimbursement-status-1536x445.png 1536w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/23140258\/fba-reimbursement-status.png 1658w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-519495-identifier\">N\u00e1hrada z\u00e1sob FBA &#8211; Vr\u00e1cen\u00ed z\u00e1kazn\u00edkem<\/h3><p class=\"theme-wp-block gb-responsive-169479-identifier\">N\u00e1hrada z\u00e1sob FBA v r\u00e1mci obecn\u00e9 \u00fapravy je kompenzace poskytovan\u00e1 spole\u010dnost\u00ed Amazon za nesrovnalosti v z\u00e1sob\u00e1ch, kter\u00e9 nespad\u00e1 do konkr\u00e9tn\u00edch p\u0159edem definovan\u00fdch kategori\u00ed, jako jsou po\u0161kozen\u00ed nebo ztr\u00e1ta. Tyto \u00fapravy mohou nastat z r\u016fzn\u00fdch d\u016fvod\u016f, jako jsou administrativn\u00ed chyby, nespr\u00e1vn\u00e9 po\u010dty z\u00e1sob nebo jin\u00e9 r\u016fzn\u00e9 probl\u00e9my zji\u0161t\u011bn\u00e9 b\u011bhem audit\u016f. Kdy\u017e je provedena obecn\u00e1 \u00faprava, Amazon posoud\u00ed a vr\u00e1t\u00ed prodejci rozd\u00edl nebo nesrovnalost, kter\u00e1 byla zji\u0161t\u011bna.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-711616-identifier\">Objedn\u00e1vka odstran\u011bn\u00ed<\/h3><p class=\"theme-wp-block gb-responsive-247153-identifier\">Kdy\u017e prodejci Amazonu vytvo\u0159\u00ed objedn\u00e1vku odstran\u011bn\u00ed, z\u00e1soby jsou odesl\u00e1ny z pln\u00edc\u00edho centra Amazon na ur\u010denou adresu. Pokud jsou polo\u017eky b\u011bhem tohoto procesu ztraceny nebo po\u0161kozeny, mohou prodejci podat \u017e\u00e1dost o n\u00e1hrady za vr\u00e1cen\u00ed objedn\u00e1vky odstran\u011bn\u00ed.<\/p><p class=\"theme-wp-block gb-responsive-357250-identifier\">Aby se kvalifikovali, mus\u00ed prodejci podat \u017e\u00e1dost do 60 dn\u016f od data vytvo\u0159en\u00ed objedn\u00e1vky odstran\u011bn\u00ed. Pokud je polo\u017eka ozna\u010dena jako doru\u010den\u00e1, ale nebyla p\u0159ijata, \u017e\u00e1dost by m\u011bla b\u00fdt pod\u00e1na do 30 dn\u016f od data doru\u010den\u00ed.<\/p><p class=\"theme-wp-block gb-responsive-643951-identifier\">\u017d\u00e1dosti lze pod\u00e1vat prost\u0159ednictv\u00edm Amazon Seller Central v sekci &#8220;N\u00e1hrady&#8221;. Prodejci mus\u00ed poskytnout podrobnosti, v\u010detn\u011b ID z\u00e1silek, sledovac\u00edch informac\u00ed a d\u016fkazu o vlastnictv\u00ed z\u00e1sob.<\/p><p class=\"theme-wp-block gb-responsive-825409-identifier\">Amazon m\u016f\u017ee automaticky vr\u00e1tit pen\u00edze za ur\u010dit\u00e9 ztr\u00e1ty bez nutnosti pod\u00e1n\u00ed \u017e\u00e1dosti, ale je pro prodejce z\u00e1sadn\u00ed sledovat sv\u00e9 z\u00e1silky. Polo\u017eky zp\u016fsobil\u00e9 k automatick\u00e9 n\u00e1hrad\u011b obvykle zahrnuj\u00ed ty, kter\u00e9 byly potvrzeny jako ztracen\u00e9 partnery Amazonu v oblasti logistiky.<\/p><p class=\"theme-wp-block gb-responsive-738172-identifier\">Prodejci by m\u011bli b\u00fdt informov\u00e1ni, \u017ee n\u00e1hrady nemus\u00ed pokr\u00fdt plnou maloobchodn\u00ed hodnotu, ale sp\u00ed\u0161e &#8220;spravedlivou tr\u017en\u00ed hodnotu&#8221; polo\u017eek, p\u0159i\u010dem\u017e se zohled\u0148uj\u00ed politiky FBA spole\u010dnosti Amazon. Pravideln\u00e9 sledov\u00e1n\u00ed a v\u010dasn\u00e9 \u017e\u00e1dosti jsou nezbytn\u00e9, aby se p\u0159ede\u0161lo zme\u0161kan\u00fdm n\u00e1hrad\u00e1m.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-571571-identifier\">Automatizovan\u00e9 vyhled\u00e1v\u00e1n\u00ed ztracen\u00fdch nebo po\u0161kozen\u00fdch produkt\u016f<\/h2><p class=\"theme-wp-block gb-responsive-922721-identifier\">Jakmile dos\u00e1hnete ur\u010dit\u00e9ho objemu objedn\u00e1vek a ur\u010dit\u00e9ho po\u010dtu polo\u017eek, m\u016f\u017eete rychle dos\u00e1hnout limit\u016f sv\u00fdch kapacit. Koneckonc\u016f, je st\u011b\u017e\u00ed ekonomicky provediteln\u00e9 kontrolovat a vyrovn\u00e1vat obrovsk\u00e9 mno\u017estv\u00ed informac\u00ed. Automatizovan\u00e9 vyhled\u00e1v\u00e1n\u00ed nesrovnalost\u00ed s pomoc\u00ed na\u0161eho <a href=\"#[pref-link id=6638 pref-lang=cs]\">SELLERLOGIC Lost &#038; Found<\/a> n\u00e1stroje m\u016f\u017ee tento probl\u00e9m vy\u0159e\u0161it.<\/p>\t\t<div  class=\"theme-wp-block theme-block-text-banner gb-responsive-41649-identifier layout-explore\">\n\n\t\t<div class=\"text-banner-cta text-banner-explore-cta\">\n\t<div class=\"wrap-content\">\n\t\t<div class=\"wrap-title\">\n\t\t\tProzkoumejte SELLERLOGIC Lost &#038; Found pln\u00fd servis\t\t<\/div>\n\t\t<div class=\"wrap-description\">\n\t\t\t<div class=\"text-description\">\n\t\t\t\tVa\u0161e n\u00e1hrady na Amazonu, kter\u00e9 zaji\u0161\u0165ujeme my. Nov\u00e1 komplexn\u00ed slu\u017eba\t\t\t<\/div>\n\t\t\t<div class=\"wp-block-button is-style-theme-white\">\n\t\t\t\t\t\t\t\t<a class=\"wp-block-button__link\" href=\"https:\/\/auth.sellerlogic.com\/en\/site\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Za\u010dn\u011bte nyn\u00ed<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\n<p class=\"theme-wp-block gb-responsive-554789-identifier\">SELLERLOGIC Lost &#038; Found Full-Service je nejp\u0159esn\u011bj\u0161\u00ed n\u00e1stroj v oboru pro zpracov\u00e1n\u00ed \u017e\u00e1dost\u00ed o n\u00e1hradu FBA. Po vr\u00e1cen\u00ed \u010d\u00e1stek pro prodejce Amazonu v rozmez\u00ed od \u010dty\u0159 do \u0161esti \u010d\u00edslic po prvn\u00edm auditu, \u0159e\u0161en\u00ed nejen\u017ee prozkoum\u00e1v\u00e1 hloub\u011bji ne\u017e b\u011b\u017en\u00e9 n\u00e1stroje pro n\u00e1hrady, ale tak\u00e9 v\u00e1m umo\u017e\u0148uje z\u00edskat sv\u00e9 prost\u0159edky bez jak\u00e9koli \u010dasov\u00e9 investice. Rychle a s jistotou obnovte sv\u00e9 prost\u0159edky \u2013 SELLERLOGIC podl\u00e9h\u00e1 ka\u017edoro\u010dn\u00edm audit\u016fm Amazonu a je tedy neust\u00e1le v souladu s pravidly a p\u0159edpisy Amazonu.<\/p><p class=\"theme-wp-block gb-responsive-387076-identifier\">To znamen\u00e1, \u017ee SELLERLOGIC identifikuje, analyzuje a vrac\u00ed va\u0161e pen\u00edze pln\u011b automaticky \u2013 t\u00e9m\u011b\u0159 \u017e\u00e1dn\u00e1 akce z va\u0161\u00ed strany nen\u00ed pot\u0159ebn\u00e1.<\/p><p class=\"theme-wp-block gb-responsive-87940-identifier\">Od prvn\u00edho dne, SELLERLOGIC zlep\u0161uje st\u00e1vaj\u00edc\u00ed slu\u017eby a vyv\u00edj\u00ed nov\u00e9, aby zajistil, \u017ee vyhr\u00e1v\u00e1te na ka\u017ed\u00e9m kroku va\u0161\u00ed cesty Amazon FBA. Zaveden\u00ed SELLERLOGIC Lost &#038; Found Full-Service je sou\u010d\u00e1st\u00ed tohoto \u00fasil\u00ed<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-990610-identifier\">FAQs<\/h3><div class=\"theme-wp-block schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1738172476274\"><strong class=\"schema-faq-question\"><strong>Co je FBA Inventory Reimbursement?<\/strong><\/strong> <p class=\"schema-faq-answer\">FBA (Fulfillment by Amazon) n\u00e1hrada invent\u00e1\u0159e je proces, p\u0159i kter\u00e9m Amazon kompenzuje prodejce za ztracen\u00fd nebo po\u0161kozen\u00fd invent\u00e1\u0159 ve sv\u00fdch distribu\u010dn\u00edch centrech. Pokud jsou zbo\u017e\u00ed po\u0161kozen\u00e1, ztracen\u00e1 nebo jinak nespr\u00e1vn\u011b zach\u00e1zeno, zat\u00edmco jsou pod kontrolou Amazonu, mohou prodejci pod\u00e1vat \u017e\u00e1dosti na z\u00e1klad\u011b n\u00e1hradn\u00edch politik Amazonu. Pokud je \u017e\u00e1dost shled\u00e1na jako platn\u00e1, Amazon poskytuje pen\u011b\u017en\u00ed n\u00e1hradu nebo n\u00e1hradn\u00ed invent\u00e1\u0159 prodejci.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738172497264\"><strong class=\"schema-faq-question\"><strong>Jak z\u00edskat n\u00e1hradu od Amazonu za ztracen\u00fd invent\u00e1\u0159?<\/strong><\/strong> <p class=\"schema-faq-answer\">Abych z\u00edskali n\u00e1hradu od Amazonu za ztracen\u00fd invent\u00e1\u0159, sledujte sv\u016fj invent\u00e1\u0159 a stavy z\u00e1silek, abyste identifikovali jak\u00e9koli probl\u00e9my. Potvr\u010fte zp\u016fsobilost, shrom\u00e1\u017ed\u011bte pot\u0159ebnou dokumentaci a pod\u00e1vejte \u017e\u00e1dost prost\u0159ednictv\u00edm Seller Central. Sledujte, jak je pot\u0159eba, a zajist\u011bte dodr\u017eov\u00e1n\u00ed \u010dasov\u00fdch r\u00e1mc\u016f a pokyn\u016f Amazonu. Pokud bude \u017e\u00e1dost schv\u00e1lena, budete od\u0161kodn\u011bni bu\u010f pen\u011b\u017en\u011b, nebo n\u00e1hradn\u00edm invent\u00e1\u0159em.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738172516995\"><strong class=\"schema-faq-question\"><strong>Reimbursuje v\u00e1s Amazon FBA automaticky za invent\u00e1\u0159 po\u0161kozen\u00fd ve skladu?<\/strong><\/strong> <p class=\"schema-faq-answer\">Toto v sou\u010dasnosti nen\u00ed pravda, a proto je d\u016fle\u017eit\u00e9 m\u00edt znalosti o n\u00e1hrad\u011b invent\u00e1\u0159e Amazon FBA, nebo vyu\u017e\u00edt \u0159e\u0161en\u00ed jako SELLERLOGIC Lost &#038; Found Full Service.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738172538535\"><strong class=\"schema-faq-question\"><strong>Jak ov\u011b\u0159it n\u00e1hradu FBA za po\u0161kozen\u00fd invent\u00e1\u0159?<\/strong><\/strong> <p class=\"schema-faq-answer\">Nejprve se p\u0159ihlaste do sv\u00e9ho \u00fa\u010dtu Seller Central a p\u0159ejd\u011bte do sekce Zpr\u00e1vy. Klikn\u011bte na mo\u017enost Pln\u011bn\u00ed, pot\u00e9 vyberte zpr\u00e1vu o \u00faprav\u00e1ch invent\u00e1\u0159e. Analyzujte tuto zpr\u00e1vu, abyste na\u0161li jak\u00e9koli polo\u017eky ozna\u010den\u00e9 jako \u201ePo\u0161kozeno v distribu\u010dn\u00edch centrech Amazonu.\u201c<br><br>Porovnejte tyto polo\u017eky s va\u0161imi zpr\u00e1vami o n\u00e1hrad\u00e1ch, abyste zajistili, \u017ee jste obdr\u017eeli odpov\u00eddaj\u00edc\u00ed kompenzaci. Pokud si v\u0161imnete jak\u00fdchkoli nesrovnalost\u00ed nebo chyb\u011bj\u00edc\u00edch n\u00e1hrad, pod\u00e1vejte \u017e\u00e1dost prost\u0159ednictv\u00edm Seller Central.<br><br>Nakonec sledujte stav \u017e\u00e1dosti a poskytn\u011bte dal\u0161\u00ed informace, pokud bude po\u017eadov\u00e1no. Ov\u011b\u0159te, \u017ee jak\u00e9koli obdr\u017een\u00e9 n\u00e1hrady jsou p\u0159esn\u00e9 a odr\u00e1\u017eej\u00ed \u0161kody uveden\u00e9 ve zpr\u00e1v\u011b o \u00faprav\u011b invent\u00e1\u0159e.<br><\/p> <\/div><\/div><p class=\"theme-wp-block gb-responsive-671942-identifier has-small-font-size\"><span style=\"font-size:0.9em\" class=\"has-font-size\">Kredity k obr\u00e1zk\u016fm: Kredity k obr\u00e1zk\u016fm: \u00a9ARMMY PICCA \u2013\u00a0stock.adobe.com\u00a0\/ \u00a9amnaj \u2013\u00a0stock.adobe.com<\/span><\/p><p class=\"theme-wp-block gb-responsive-50987-identifier\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Nen\u00ed pochyb o tom, \u017ee pou\u017e\u00edv\u00e1n\u00ed Amazon FBA v\u00e1m jako prodejci nab\u00edz\u00ed v\u00fdznamn\u00e9 v\u00fdhody. Ale m\u011bli byste m\u00edt v\u017edy o\u010di otev\u0159en\u00e9, proto\u017ee ne v\u0161echno prob\u00edh\u00e1 hladce v mnohostup\u0148ov\u00fdch a slo\u017eit\u00fdch procesech FBA. V tomto kontextu je pro prodejce z\u00e1sadn\u00ed v\u011bd\u011bt, co je co, pokud jde o politiku n\u00e1hrady FBA spole\u010dnosti Amazon. Nap\u0159\u00edklad polo\u017eka, kterou pos\u00edl\u00e1te<\/p>\n","protected":false},"author":3,"featured_media":79727,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[921],"tags":[],"class_list":["post-108951","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-prodej-na-amazonu"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Z\u00edskejte sv\u00e9 prost\u0159edky \u2013 Vysv\u011btlen\u00ed politiky n\u00e1hrady invent\u00e1\u0159e FBA od Amazonu<\/title>\n<meta name=\"description\" content=\"Zjist\u011bte, jak po\u017e\u00e1dat o n\u00e1hradu invent\u00e1\u0159e FBA za ztracen\u00e9 nebo po\u0161kozen\u00e9 polo\u017eky. 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Since 2019, he has been part of the SELLERLOGIC team and has made it his mission to communicate complex topics in an understandable and engaging way. 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Pokud jsou zbo\u017e\u00ed po\u0161kozen\u00e1, ztracen\u00e1 nebo jinak nespr\u00e1vn\u011b zach\u00e1zeno, zat\u00edmco jsou pod kontrolou Amazonu, mohou prodejci pod\u00e1vat \u017e\u00e1dosti na z\u00e1klad\u011b n\u00e1hradn\u00edch politik Amazonu. Pokud je \u017e\u00e1dost shled\u00e1na jako platn\u00e1, Amazon poskytuje pen\u011b\u017en\u00ed n\u00e1hradu nebo n\u00e1hradn\u00ed invent\u00e1\u0159 prodejci.","inLanguage":"cs-CZ"},"inLanguage":"cs-CZ"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/cs\/blog\/fba-inventory-reimbursement-policy\/#faq-question-1738172497264","position":2,"url":"https:\/\/www.sellerlogic.com\/cs\/blog\/fba-inventory-reimbursement-policy\/#faq-question-1738172497264","name":"Jak z\u00edskat n\u00e1hradu od Amazonu za ztracen\u00fd invent\u00e1\u0159?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Abych z\u00edskali n\u00e1hradu od Amazonu za ztracen\u00fd invent\u00e1\u0159, sledujte sv\u016fj invent\u00e1\u0159 a stavy z\u00e1silek, abyste identifikovali jak\u00e9koli probl\u00e9my. Potvr\u010fte zp\u016fsobilost, shrom\u00e1\u017ed\u011bte pot\u0159ebnou dokumentaci a pod\u00e1vejte \u017e\u00e1dost prost\u0159ednictv\u00edm Seller Central. Sledujte, jak je pot\u0159eba, a zajist\u011bte dodr\u017eov\u00e1n\u00ed \u010dasov\u00fdch r\u00e1mc\u016f a pokyn\u016f Amazonu. Pokud bude \u017e\u00e1dost schv\u00e1lena, budete od\u0161kodn\u011bni bu\u010f pen\u011b\u017en\u011b, nebo n\u00e1hradn\u00edm invent\u00e1\u0159em.","inLanguage":"cs-CZ"},"inLanguage":"cs-CZ"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/cs\/blog\/fba-inventory-reimbursement-policy\/#faq-question-1738172516995","position":3,"url":"https:\/\/www.sellerlogic.com\/cs\/blog\/fba-inventory-reimbursement-policy\/#faq-question-1738172516995","name":"Reimbursuje v\u00e1s Amazon FBA automaticky za invent\u00e1\u0159 po\u0161kozen\u00fd ve skladu?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Toto v sou\u010dasnosti nen\u00ed pravda, a proto je d\u016fle\u017eit\u00e9 m\u00edt znalosti o n\u00e1hrad\u011b invent\u00e1\u0159e Amazon FBA, nebo vyu\u017e\u00edt \u0159e\u0161en\u00ed jako SELLERLOGIC Lost &amp; Found Full Service","inLanguage":"cs-CZ"},"inLanguage":"cs-CZ"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/cs\/blog\/fba-inventory-reimbursement-policy\/#faq-question-1738172538535","position":4,"url":"https:\/\/www.sellerlogic.com\/cs\/blog\/fba-inventory-reimbursement-policy\/#faq-question-1738172538535","name":"Jak ov\u011b\u0159it n\u00e1hradu FBA za po\u0161kozen\u00fd invent\u00e1\u0159?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Nejprve se p\u0159ihlaste do sv\u00e9ho \u00fa\u010dtu Seller Central a p\u0159ejd\u011bte do sekce Zpr\u00e1vy. Klikn\u011bte na mo\u017enost Pln\u011bn\u00ed, pot\u00e9 vyberte zpr\u00e1vu o \u00faprav\u00e1ch invent\u00e1\u0159e. Analyzujte tuto zpr\u00e1vu, abyste na\u0161li jak\u00e9koli polo\u017eky ozna\u010den\u00e9 jako \u201ePo\u0161kozeno v distribu\u010dn\u00edch centrech Amazonu.\u201c<br\/><br\/>Porovnejte tyto polo\u017eky s va\u0161imi zpr\u00e1vami o n\u00e1hrad\u00e1ch, abyste zajistili, \u017ee jste obdr\u017eeli odpov\u00eddaj\u00edc\u00ed kompenzaci. Pokud si v\u0161imnete jak\u00fdchkoli nesrovnalost\u00ed nebo chyb\u011bj\u00edc\u00edch n\u00e1hrad, pod\u00e1vejte \u017e\u00e1dost prost\u0159ednictv\u00edm Seller Central.<br\/><br\/>Nakonec sledujte stav \u017e\u00e1dosti a poskytn\u011bte dal\u0161\u00ed informace, pokud bude po\u017eadov\u00e1no. Ov\u011b\u0159te, \u017ee jak\u00e9koli obdr\u017een\u00e9 n\u00e1hrady jsou p\u0159esn\u00e9 a odr\u00e1\u017eej\u00ed \u0161kody uveden\u00e9 ve zpr\u00e1v\u011b o \u00faprav\u011b invent\u00e1\u0159e.<br\/>","inLanguage":"cs-CZ"},"inLanguage":"cs-CZ"}]}},"_links":{"self":[{"href":"https:\/\/www.sellerlogic.com\/cs\/wp-json\/wp\/v2\/posts\/108951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sellerlogic.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sellerlogic.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sellerlogic.com\/cs\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sellerlogic.com\/cs\/wp-json\/wp\/v2\/comments?post=108951"}],"version-history":[{"count":0,"href":"https:\/\/www.sellerlogic.com\/cs\/wp-json\/wp\/v2\/posts\/108951\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sellerlogic.com\/cs\/wp-json\/wp\/v2\/media\/79727"}],"wp:attachment":[{"href":"https:\/\/www.sellerlogic.com\/cs\/wp-json\/wp\/v2\/media?parent=108951"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sellerlogic.com\/cs\/wp-json\/wp\/v2\/categories?post=108951"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sellerlogic.com\/cs\/wp-json\/wp\/v2\/tags?post=108951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}