Hvordan f\u00e5r s\u00e6lgere deres penge tilbage p\u00e5 Amazon, n\u00e5r s\u00e5danne fejl opst\u00e5r i FBA-forholdet?<\/strong><\/strong> FBA-fejl er almindelige p\u00e5 Amazon. Der er to m\u00e5der at f\u00e5 dine penge tilbage i denne henseende: manually eller automatisk. Den manual mulighed tager meget af din tid, da du skal h\u00e5ndtere Amazons kundesupport, forskellige Amazon-rapporter og lange ventetider. Den anden mulighed er lettere ved at bruge softwarel\u00f8sninger som Lost & Found Full-Service fra SELLERLOGIC. Dette identificerer ikke kun flere FBA-fejl, men du mister heller ikke v\u00e6rdifuld tid i hele processen.<\/p> <\/div><\/div>
Billedkreditter i r\u00e6kkef\u00f8lge af billederne: \u00a9 sawitreelyaon \u2013 stock.adobe.com \/ \u00a9 ifeelstock \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"
Returer og refusioner for Amazon Marketplace-ordrer: \u00d8jeblikkelig erstatning for beskadigede produkter \u00d8jeblikkelig erstatning for beskadigede produkter \u2013 med denne nye politik har Amazon allerede forstyrret s\u00e6lgerf\u00e6llesskabet i begyndelsen af \u00e5ret 2024. F\u00f8lgelig kan kunder, der modtager beskadigede eller ikke-fungerende varer, kr\u00e6ve en \u00f8jeblikkelig erstatning \u2013 selv f\u00f8r de har returneret den originale vare. Blandt Amazon-s\u00e6lgere<\/p>\n","protected":false},"author":3,"featured_media":55849,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[651],"tags":[],"class_list":["post-112881","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-saelge-paa-amazon"],"yoast_head":"\n
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Since 2019, he has been part of the SELLERLOGIC team and has made it his mission to communicate complex topics in an understandable and engaging way. With a feel for relevant trends and a clear writing style, he makes sophisticated content accessible to a broad audience.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/robin-bals-b4599b182\/\"],\"url\":\"https:\/\/www.sellerlogic.com\/da\/blog\/author\/robinbals\/\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726045960058\",\"position\":1,\"url\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726045960058\",\"name\":\"Returnering af en Amazon-bestilling: Hvilke varer kan ikke returneres i henhold til Amazons returpolitik?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"F\u00f8lgende varer er for eksempel undtaget fra returnering: <br\/>- forseglede varer, der blev \u00e5bnet efter levering (kosmetik, computerprogrammer osv.)<br\/>- produkter, der blev specialfremstillet eller tydeligt tilpasset kundens behov (s\u00e5som personligt fremstillede h\u00e5ndlavede varer)<br\/>- letford\u00e6rvelige varer<br\/>- tjenester, der er blevet fuldt udf\u00f8rt<br\/>- aviser, magasiner eller tidsskrifter (undtagen abonnementer)<br\/>- alkoholholdige drikkevarer, hvis pris er underlagt udsving, der er uden for s\u00e6lgerens kontrol\",\"inLanguage\":\"da-DK\"},\"inLanguage\":\"da-DK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046073760\",\"position\":2,\"url\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046073760\",\"name\":\"Skal kunder returnere Amazon-produkter i den originale emballage?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Varer beh\u00f8ver ikke n\u00f8dvendigvis at blive returneret i den originale emballage. Visse varer, s\u00e5som specialfremstillede produkter, skal returneres i den originale emballage. Det afh\u00e6nger i h\u00f8j grad af typen af produkter.\",\"inLanguage\":\"da-DK\"},\"inLanguage\":\"da-DK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046086439\",\"position\":3,\"url\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046086439\",\"name\":\"Hvad inkluderer den frivillige returgaranti p\u00e5 Amazon?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Amazon giver sine kunder en frivillig returgaranti ud over de lovpligtige regler, som alle markedspladss\u00e6lgere ogs\u00e5 skal tilbyde. Produkter kan generelt returneres inden for 30 dage efter modtagelsen af varerne. Kunderne vil modtage en refusion af k\u00f8bsprisen. Dette g\u00e6lder dog ikke for varer i kategorierne elektronik, kameraer, kontorartikler, musik, film og videospil \u2013 her g\u00e6lder den lovpligtige periode p\u00e5 14 dage.\",\"inLanguage\":\"da-DK\"},\"inLanguage\":\"da-DK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046103385\",\"position\":4,\"url\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046103385\",\"name\":\"B\u00e6rer s\u00e6lgeren eller Amazon omkostningerne til returfragt i henhold til retur- og refusionspolitikkerne for markedspladsordrer?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For t\u00f8j, sko og h\u00e5ndtasker d\u00e6kker Amazon omkostningerne til returfragt. Detailvirksomheden d\u00e6kker endda disse i henhold til Amazons returpolitikker for varer med en v\u00e6rdi over 40 euro, hvis kunderne returnerer deres varer inden for 14 dage.\",\"inLanguage\":\"da-DK\"},\"inLanguage\":\"da-DK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046117755\",\"position\":5,\"url\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046117755\",\"name\":\"Hvad sker der, hvis Amazon-handlere ikke tilbyder en frivillig returgaranti?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"I dette tilf\u00e6lde vil Amazon tage skridt og h\u00e5ndh\u00e6ve returgarantien selv. I v\u00e6rste fald vil de relevante handlende blive udelukket fra at s\u00e6lge p\u00e5 et Amazon-markedsplads.\",\"inLanguage\":\"da-DK\"},\"inLanguage\":\"da-DK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046131561\",\"position\":6,\"url\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046131561\",\"name\":\"Skal markedsplads s\u00e6lgere give \u00f8jeblikkelige erstatninger, hvis produkter ankommer beskadigede til kunden?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja, handlende skal give \u00f8jeblikkelige erstatninger, hvis ordrer indeholder beskadigede eller ikke-fungerende varer siden april 2024. Dette er angivet i retur- og refusionspolitikken for markedspladsordrer. Dog angiver Amazons returvilk\u00e5r ogs\u00e5, at kunderne skal returnere de originale varer inden for 30 dage\",\"inLanguage\":\"da-DK\"},\"inLanguage\":\"da-DK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046150245\",\"position\":7,\"url\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046150245\",\"name\":\"Hvad kan handlende g\u00f8re, hvis Amazon-returen ikke er modtaget?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Handlende kan kontakte Amazons kundesupport for at afklare status for returneringen og, hvis n\u00f8dvendigt, indlede en unders\u00f8gelse. De har ogs\u00e5 mulighed for at sende en p\u00e5mindelse til kunden eller behandle en refusion f\u00f8rst, efter at varerne er modtaget igen\",\"inLanguage\":\"da-DK\"},\"inLanguage\":\"da-DK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046179621\",\"position\":8,\"url\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046179621\",\"name\":\"Hvad kan handlende g\u00f8re, hvis kunderne ikke returnerer de returnerede varer?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"N\u00e5r kunder returnerer produkter og modtager refusioner, men ikke sender varen tilbage til et Amazon-lager, har FBA-s\u00e6lgeren normalt ret til en refusion. For at opdage s\u00e5danne tilf\u00e6lde bruger Amazon-s\u00e6lgere typisk en ekstern tjeneste som <a href=\\\"#[pref-link id=58 pref-lang=en]\\\">SELLERLOGIC Lost & Found Full-Service<\/a>. Dette overv\u00e5ger alle FBA-transaktioner og refunderer automatisk s\u00e6lgeren for eventuelle fejl\",\"inLanguage\":\"da-DK\"},\"inLanguage\":\"da-DK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046197370\",\"position\":9,\"url\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046197370\",\"name\":\"Kan du annullere en returnering p\u00e5 Amazon?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja, p\u00e5 Amazon kan du annullere en returnering. Dette er muligt ved at v\u00e6lge muligheden \\\"Annuller returnering\\\" i ordresammendraget, f\u00f8r pakken er sendt tilbage.\",\"inLanguage\":\"da-DK\"},\"inLanguage\":\"da-DK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046211421\",\"position\":10,\"url\":\"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046211421\",\"name\":\"Kan flere varer returneres p\u00e5 samme tid p\u00e5 Amazon?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja, du kan returnere flere varer p\u00e5 samme tid p\u00e5 Amazon. 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Den anden mulighed er lettere ved at bruge softwarel\u00f8sninger som Lost & Found Full-Service fra SELLERLOGIC. Dette identificerer ikke kun flere FBA-fejl, men du mister heller ikke v\u00e6rdifuld tid i hele processen.\",\"inLanguage\":\"da-DK\"},\"inLanguage\":\"da-DK\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Return and refund of marketplace orders","description":"\u00d8jeblikkelig erstatning uden returnering: Retur og refusion af markedspladsordrer p\u00e5 Amazon \u00e6ndrer sig. 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Bliv informeret nu.","og_url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/","og_site_name":"SELLERLOGIC - Smarte Tools f\u00fcr Amazon-Seller","article_publisher":"https:\/\/www.facebook.com\/SellerLogic\/","article_published_time":"2021-09-28T05:54:00+00:00","article_modified_time":"2025-10-09T18:24:08+00:00","og_image":[{"width":844,"height":443,"url":"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/11090815\/rueckgabe-und-erstattung-von-marketplace-bestellungen.jpeg","type":"image\/jpeg"}],"author":"Robin Bals","twitter_card":"summary_large_image","twitter_creator":"@sellerlogic","twitter_site":"@sellerlogic","twitter_misc":{"Written by":"Robin Bals","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#article","isPartOf":{"@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/"},"author":{"name":"Robin Bals","@id":"https:\/\/www.sellerlogic.com\/da\/#\/schema\/person\/a05487915912c5ddeb279af2540bd467"},"headline":"Returer og refusioner for markedspladsordrer: Nye politikker for Amazon-s\u00e6lgere","datePublished":"2021-09-28T05:54:00+00:00","dateModified":"2025-10-09T18:24:08+00:00","mainEntityOfPage":{"@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/"},"wordCount":1375,"publisher":{"@id":"https:\/\/www.sellerlogic.com\/da\/#organization"},"image":{"@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#primaryimage"},"thumbnailUrl":"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/11090815\/rueckgabe-und-erstattung-von-marketplace-bestellungen.jpeg","articleSection":["S\u00e6lge p\u00e5 Amazon"],"inLanguage":"da-DK"},{"@type":["WebPage","FAQPage"],"@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/","url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/","name":"Return and refund of marketplace orders","isPartOf":{"@id":"https:\/\/www.sellerlogic.com\/da\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#primaryimage"},"image":{"@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#primaryimage"},"thumbnailUrl":"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/11090815\/rueckgabe-und-erstattung-von-marketplace-bestellungen.jpeg","datePublished":"2021-09-28T05:54:00+00:00","dateModified":"2025-10-09T18:24:08+00:00","description":"\u00d8jeblikkelig erstatning uden returnering: Retur og refusion af markedspladsordrer p\u00e5 Amazon \u00e6ndrer sig. 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Since 2019, he has been part of the SELLERLOGIC team and has made it his mission to communicate complex topics in an understandable and engaging way. With a feel for relevant trends and a clear writing style, he makes sophisticated content accessible to a broad audience.","sameAs":["https:\/\/www.linkedin.com\/in\/robin-bals-b4599b182\/"],"url":"https:\/\/www.sellerlogic.com\/da\/blog\/author\/robinbals\/"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726045960058","position":1,"url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726045960058","name":"Returnering af en Amazon-bestilling: Hvilke varer kan ikke returneres i henhold til Amazons returpolitik?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"F\u00f8lgende varer er for eksempel undtaget fra returnering: <br\/>- forseglede varer, der blev \u00e5bnet efter levering (kosmetik, computerprogrammer osv.)<br\/>- produkter, der blev specialfremstillet eller tydeligt tilpasset kundens behov (s\u00e5som personligt fremstillede h\u00e5ndlavede varer)<br\/>- letford\u00e6rvelige varer<br\/>- tjenester, der er blevet fuldt udf\u00f8rt<br\/>- aviser, magasiner eller tidsskrifter (undtagen abonnementer)<br\/>- alkoholholdige drikkevarer, hvis pris er underlagt udsving, der er uden for s\u00e6lgerens kontrol","inLanguage":"da-DK"},"inLanguage":"da-DK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046073760","position":2,"url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046073760","name":"Skal kunder returnere Amazon-produkter i den originale emballage?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Varer beh\u00f8ver ikke n\u00f8dvendigvis at blive returneret i den originale emballage. Visse varer, s\u00e5som specialfremstillede produkter, skal returneres i den originale emballage. Det afh\u00e6nger i h\u00f8j grad af typen af produkter.","inLanguage":"da-DK"},"inLanguage":"da-DK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046086439","position":3,"url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046086439","name":"Hvad inkluderer den frivillige returgaranti p\u00e5 Amazon?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Amazon giver sine kunder en frivillig returgaranti ud over de lovpligtige regler, som alle markedspladss\u00e6lgere ogs\u00e5 skal tilbyde. Produkter kan generelt returneres inden for 30 dage efter modtagelsen af varerne. Kunderne vil modtage en refusion af k\u00f8bsprisen. Dette g\u00e6lder dog ikke for varer i kategorierne elektronik, kameraer, kontorartikler, musik, film og videospil \u2013 her g\u00e6lder den lovpligtige periode p\u00e5 14 dage.","inLanguage":"da-DK"},"inLanguage":"da-DK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046103385","position":4,"url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046103385","name":"B\u00e6rer s\u00e6lgeren eller Amazon omkostningerne til returfragt i henhold til retur- og refusionspolitikkerne for markedspladsordrer?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"For t\u00f8j, sko og h\u00e5ndtasker d\u00e6kker Amazon omkostningerne til returfragt. Detailvirksomheden d\u00e6kker endda disse i henhold til Amazons returpolitikker for varer med en v\u00e6rdi over 40 euro, hvis kunderne returnerer deres varer inden for 14 dage.","inLanguage":"da-DK"},"inLanguage":"da-DK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046117755","position":5,"url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046117755","name":"Hvad sker der, hvis Amazon-handlere ikke tilbyder en frivillig returgaranti?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"I dette tilf\u00e6lde vil Amazon tage skridt og h\u00e5ndh\u00e6ve returgarantien selv. I v\u00e6rste fald vil de relevante handlende blive udelukket fra at s\u00e6lge p\u00e5 et Amazon-markedsplads.","inLanguage":"da-DK"},"inLanguage":"da-DK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046131561","position":6,"url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046131561","name":"Skal markedsplads s\u00e6lgere give \u00f8jeblikkelige erstatninger, hvis produkter ankommer beskadigede til kunden?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Ja, handlende skal give \u00f8jeblikkelige erstatninger, hvis ordrer indeholder beskadigede eller ikke-fungerende varer siden april 2024. Dette er angivet i retur- og refusionspolitikken for markedspladsordrer. Dog angiver Amazons returvilk\u00e5r ogs\u00e5, at kunderne skal returnere de originale varer inden for 30 dage","inLanguage":"da-DK"},"inLanguage":"da-DK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046150245","position":7,"url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046150245","name":"Hvad kan handlende g\u00f8re, hvis Amazon-returen ikke er modtaget?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Handlende kan kontakte Amazons kundesupport for at afklare status for returneringen og, hvis n\u00f8dvendigt, indlede en unders\u00f8gelse. De har ogs\u00e5 mulighed for at sende en p\u00e5mindelse til kunden eller behandle en refusion f\u00f8rst, efter at varerne er modtaget igen","inLanguage":"da-DK"},"inLanguage":"da-DK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046179621","position":8,"url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046179621","name":"Hvad kan handlende g\u00f8re, hvis kunderne ikke returnerer de returnerede varer?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"N\u00e5r kunder returnerer produkter og modtager refusioner, men ikke sender varen tilbage til et Amazon-lager, har FBA-s\u00e6lgeren normalt ret til en refusion. For at opdage s\u00e5danne tilf\u00e6lde bruger Amazon-s\u00e6lgere typisk en ekstern tjeneste som <a href=\"#[pref-link id=58 pref-lang=en]\">SELLERLOGIC Lost & Found Full-Service<\/a>. Dette overv\u00e5ger alle FBA-transaktioner og refunderer automatisk s\u00e6lgeren for eventuelle fejl","inLanguage":"da-DK"},"inLanguage":"da-DK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046197370","position":9,"url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046197370","name":"Kan du annullere en returnering p\u00e5 Amazon?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Ja, p\u00e5 Amazon kan du annullere en returnering. Dette er muligt ved at v\u00e6lge muligheden \"Annuller returnering\" i ordresammendraget, f\u00f8r pakken er sendt tilbage.","inLanguage":"da-DK"},"inLanguage":"da-DK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046211421","position":10,"url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046211421","name":"Kan flere varer returneres p\u00e5 samme tid p\u00e5 Amazon?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Ja, du kan returnere flere varer p\u00e5 samme tid p\u00e5 Amazon. Under returneringsprocessen kan flere varer fra forskellige ordrer v\u00e6lges og sendes tilbage sammen.","inLanguage":"da-DK"},"inLanguage":"da-DK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046221271","position":11,"url":"https:\/\/www.sellerlogic.com\/da\/blog\/return-and-refund-of-marketplace-orders-new-guidelines-for-amazon-sellers\/#faq-question-1726046221271","name":"Hvordan f\u00e5r s\u00e6lgere deres penge tilbage p\u00e5 Amazon, n\u00e5r s\u00e5danne fejl opst\u00e5r i FBA-forholdet?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"FBA-fejl er almindelige p\u00e5 Amazon. Der er to m\u00e5der at f\u00e5 dine penge tilbage i denne henseende: manually eller automatisk. Den manual mulighed tager meget af din tid, da du skal h\u00e5ndtere Amazons kundesupport, forskellige Amazon-rapporter og lange ventetider. Den anden mulighed er lettere ved at bruge softwarel\u00f8sninger som Lost & Found Full-Service fra SELLERLOGIC. Dette identificerer ikke kun flere FBA-fejl, men du mister heller ikke v\u00e6rdifuld tid i hele processen.","inLanguage":"da-DK"},"inLanguage":"da-DK"}]}},"_links":{"self":[{"href":"https:\/\/www.sellerlogic.com\/da\/wp-json\/wp\/v2\/posts\/112881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sellerlogic.com\/da\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sellerlogic.com\/da\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sellerlogic.com\/da\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sellerlogic.com\/da\/wp-json\/wp\/v2\/comments?post=112881"}],"version-history":[{"count":0,"href":"https:\/\/www.sellerlogic.com\/da\/wp-json\/wp\/v2\/posts\/112881\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sellerlogic.com\/da\/wp-json\/wp\/v2\/media\/55849"}],"wp:attachment":[{"href":"https:\/\/www.sellerlogic.com\/da\/wp-json\/wp\/v2\/media?parent=112881"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sellerlogic.com\/da\/wp-json\/wp\/v2\/categories?post=112881"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sellerlogic.com\/da\/wp-json\/wp\/v2\/tags?post=112881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"Amazon](\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/23141046\/amazon-rueckgaberichtlinien-verkaeufer-amazon-seller-central.jpeg\")
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