{"id":228330,"date":"2022-07-26T14:42:16","date_gmt":"2022-07-26T14:42:16","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/amazon-ruckerstattungen-fur-fba-verkaufer-wie-sie-ihr-geld-im-jahr-2025-zuruckbekommen-2\/"},"modified":"2022-07-26T14:42:16","modified_gmt":"2022-07-26T14:42:16","slug":"amazon-ruckerstattungen-fur-fba-verkaufer-wie-sie-ihr-geld-im-jahr-2025-zuruckbekommen-2","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-ruckerstattungen-fur-fba-verkaufer-wie-sie-ihr-geld-im-jahr-2025-zuruckbekommen-2\/","title":{"rendered":"Amazon R\u00fcckerstattungen f\u00fcr FBA-Verk\u00e4ufer: Wie Sie Ihr Geld im Jahr 2025 zur\u00fcckbekommen"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-445419-identifier\">Fulfillment by Amazon (FBA) umo\u017e\u0148uje podnikav\u00fdm podnikate\u013eom zar\u00e1ba\u0165 peniaze ako predajcom elektronick\u00e9ho obchodu, aj bez vlastn\u00e9ho logistick\u00e9ho z\u00e1zemia, rozsiahlych sk\u00fasenost\u00ed alebo form\u00e1lneho \u0161kolenia. Av\u0161ak, ako ka\u017ed\u00e1 skvel\u00e1 obchodn\u00e1 pr\u00edle\u017eitos\u0165, aj t\u00e1to m\u00e1 svoje v\u00fdzvy \u2013 najm\u00e4 proces uplat\u0148ovania ka\u017edej refund\u00e1cie Amazonu, na ktor\u00fa m\u00e1te n\u00e1rok. Dobrou spr\u00e1vou je, \u017ee s spr\u00e1vnou strat\u00e9giou s\u00fa tieto procesy zvl\u00e1dnute\u013en\u00e9. Tu je fakt: Amazon dlhuje peniaze v\u00e4\u010d\u0161ine predajcov FBA kv\u00f4li chyb\u00e1m, ako s\u00fa nespr\u00e1vne po\u010dty z\u00e1sob, ale automaticky nevyd\u00e1va refund\u00e1cie.<\/p>Pod\u013ea spr\u00e1vy Forbes bol Amazon schopn\u00fd prepravi\u0165 <a class=\"theme-wp-block\" href=\"https:\/\/www.forbes.com\/sites\/andriacheng\/2019\/12\/12\/how-serious-is-amazons-threat-to-ups-fedex-study-finds-it-could-soon-beat-them-in-us-package-delivery-volume\/#48d99e1368f4\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">2,5 miliardy<\/a> z\u00e1sielok ro\u010dne. Niektor\u00e9 z t\u00fdchto polo\u017eiek boli napr\u00edklad straten\u00e9, ukradnut\u00e9 alebo zni\u010den\u00e9 po\u010das prich\u00e1dzaj\u00facej prepravy, pri vyberan\u00ed a balen\u00ed alebo po\u010das prepravy.<h2 class=\"theme-wp-block wp-block-heading gb-responsive-864033-identifier\">\u010co s\u00fa refund\u00e1cie Amazon FBA?<\/h2><p class=\"theme-wp-block gb-responsive-82551-identifier\">Ak pou\u017e\u00edvate Amazon FBA ako svoju slu\u017ebu plnenia, je ve\u013ek\u00e1 \u0161anca, \u017ee v\u00e1m Amazon dlhuje peniaze. Kedyko\u013evek Amazon urob\u00ed chybu po\u010das procesu FBA \u2013 napr\u00edklad ke\u010f je va\u0161a polo\u017eka po\u0161koden\u00e1 v sklade, po\u010das prepravy alebo pri vr\u00e1ten\u00ed \u2013 m\u00e1te n\u00e1rok na podanie \u017eiadosti o refund\u00e1ciu. Hoci sa Amazon sna\u017e\u00ed informova\u0165 predajcov, proces refund\u00e1cie je \u010faleko od optimalizovan\u00e9ho a \u010dasto vy\u017eaduje, aby predajcovia prevzali iniciat\u00edvu.<\/p><strong class=\"theme-wp-block\">Pre\u010do potrebuj\u00fa predajcovia FBA refund\u00e1cie?<\/strong><p class=\"theme-wp-block gb-responsive-433387-identifier\">Hoci jedna refund\u00e1cia nemus\u00ed v\u00fdznamne ovplyvni\u0165 va\u0161e mar\u017ee, tieto n\u00e1roky sa m\u00f4\u017eu \u010dasom s\u010d\u00edta\u0165, potenci\u00e1lne dosahuj\u00fac a\u017e 3% v\u00e1\u0161ho ro\u010dn\u00e9ho pr\u00edjmu. Na z\u00e1klade sk\u00fasenost\u00ed, ktor\u00e9 SELLERLOGIC mal v minulosti, to m\u00f4\u017ee predstavova\u0165 nieko\u013eko tis\u00edc dol\u00e1rov pre mal\u00e9 podniky a a\u017e 500 000 dol\u00e1rov pre podniky s v\u00e4\u010d\u0161\u00edmi portf\u00f3liami produktov.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-554219-identifier\">Kto sa kvalifikuje na refund\u00e1cie Amazon?<\/h2><p class=\"theme-wp-block gb-responsive-41257-identifier\">Nie v\u0161etci predajcovia s\u00fa kvalifikovan\u00ed na refund\u00e1ciu Amazon FBA. M\u00f4\u017eete pou\u017ei\u0165 nasleduj\u00faci zoznam na pos\u00fadenie, \u010di sa kvalifikujete alebo nie:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list gb-responsive-277978-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-964444-identifier\">Iba nepo\u0161koden\u00e9 polo\u017eky s\u00fa opr\u00e1vnen\u00e9 na refund\u00e1ciu Amazon.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-528501-identifier\">Predajcovia s\u00fa povinn\u00ed zada\u0165 spr\u00e1vny pl\u00e1n z\u00e1sielky, ktor\u00fd podrobne popisuje komponenty a vlastnosti va\u0161ich tovarov.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-285747-identifier\">Predajcovia, ktor\u00ed pou\u017e\u00edvaj\u00fa program Amazon FBA, musia dodr\u017eiava\u0165 postupy Amazonu na rie\u0161enie objedn\u00e1vok, ktor\u00e9 obsahuj\u00fa po\u0161koden\u00e9 alebo ch\u00fdbaj\u00face polo\u017eky.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-397561-identifier\">Produkty m\u00f4\u017eu by\u0165 refundovan\u00e9 Amazonom iba v pr\u00edpade, \u017ee dodr\u017eiavaj\u00fa jeho pravidl\u00e1 a \u0161pecifik\u00e1cie.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-544288-identifier\">Tovar mus\u00ed tie\u017e dodr\u017eiava\u0165 krit\u00e9ri\u00e1 invent\u00e1ra FBA.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-13396-identifier\">Nem\u00f4\u017eete po\u017eiada\u0165 Amazon, aby zlikvidoval v\u00e1\u0161 produkt a potom po\u017eiada\u0165 o refund\u00e1ciu.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-664357-identifier\">Nem\u00f4\u017eete by\u0165 od\u0161kodnen\u00fd za polo\u017eku, ak m\u00e1 Amazon pr\u00e1vo s \u0148ou naklada\u0165 (napr\u00edklad z d\u00f4vodu expir\u00e1cie).<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-920007-identifier\">Va\u0161a polo\u017eka nebude od\u0161kodnen\u00e1, ak ju spotrebite\u013e po\u0161kod\u00ed a potom ju vr\u00e1ti.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-459599-identifier\">Niektor\u00e9 produkty nie s\u00fa v z\u00e1sade od\u0161kodnite\u013en\u00e9. Tieto zah\u0155\u0148aj\u00fa napr\u00edklad potraviny a krmivo pre zvierat\u00e1, lieky, kozmetiku, sklo at\u010f.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-568547-identifier\">M\u00f4\u017eete by\u0165 opr\u00e1vnen\u00fd z\u00edska\u0165 od\u0161kodnenie Amazon FBA ak\u00fdmko\u013evek z vy\u0161\u0161ie uveden\u00fdch sp\u00f4sobov. Pozrime sa podrobne na to, ako poda\u0165 \u017eiados\u0165 o od\u0161kodnenie.<\/p><div class=\"wp-block-image gb-responsive-761472-identifier desktop-align-center xl-align-center lg-align-center md-align-center sm-align-center\"><figure class=\"theme-wp-block aligncenter size-full\"><img decoding=\"async\" width=\"2560\" height=\"1435\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-scaled.jpeg\" alt=\"Najlep\u0161ia slu\u017eba od\u0161kodnenia Amazon sa postar\u00e1 o v\u0161etko od \u017eiadosti po komunik\u00e1ciu.\" class=\"wp-image-79643\" srcset=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-medium.jpeg 407w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-medium-large.jpeg 768w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-large.jpeg 844w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-huge.jpeg 1536w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-2048x1148.jpeg 2048w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-scaled.jpeg 2560w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><\/div><p class=\"theme-wp-block gb-responsive-149868-identifier has-large-font-size\">Ako poda\u0165 \u017eiados\u0165 o od\u0161kodnenie od Amazonu?<\/p><p class=\"theme-wp-block gb-responsive-282227-identifier\">Je to be\u017en\u00e1 ot\u00e1zka, ktor\u00fa po\u010dujeme. M\u00f4\u017eete po\u017eiada\u0165 Amazon o peniaze, ktor\u00e9 si mysl\u00edte, \u017ee v\u00e1m dl\u017e\u00ed z d\u00f4vodu nezrovnalost\u00ed v invent\u00e1ri a ch\u00fdb podan\u00edm \u017eiadosti o od\u0161kodnenie Amazon. Napr\u00edklad, ak z\u00e1kazn\u00edk dostane vr\u00e1tenie pe\u0148az\u00ed, aj ke\u010f polo\u017eku nevr\u00e1til, Amazon v\u00e1m m\u00f4\u017ee dl\u017ei\u0165 peniaze. Viac o d\u00f4vodoch nesk\u00f4r.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-663755-identifier\">Postup vr\u00e1tenia pe\u0148az\u00ed Amazon FBA<\/h2><p class=\"theme-wp-block gb-responsive-23525-identifier\">Mus\u00edte predlo\u017ei\u0165 spr\u00e1vu o invent\u00e1ri pre ka\u017ed\u00fa jednotliv\u00fa \u017eiados\u0165, ak Amazon stratil, po\u0161kodil at\u010f. niektor\u00e9 z va\u0161ich tovarov a neod\u0161kodnil v\u00e1s proakt\u00edvne. Budete povinn\u00ed predlo\u017ei\u0165 nasleduj\u00face \u00fadaje pre t\u00fato spr\u00e1vu:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list gb-responsive-365860-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-873680-identifier\">ID predajcu pre Amazon.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-119560-identifier\">ASIN ka\u017edej nespr\u00e1vne umiestnenej polo\u017eky.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-240479-identifier\">Celkov\u00e1 suma ka\u017edej straten\u00e9 polo\u017eky.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-719720-identifier\">\u010co sp\u00f4sobilo stratu? (Polo\u017eka je po\u0161koden\u00e1, ch\u00fdba alebo je zni\u010den\u00e1.)<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-824693-identifier\">Po dokon\u010den\u00ed spr\u00e1vy o invent\u00e1ri Amazon ju presk\u00fama a rozhodne, \u010di ste opr\u00e1vnen\u00fd na od\u0161kodnenie.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-144273-identifier\">Ak jeden z ich zamestnancov urobil chybu alebo n\u00e1hodne stratil va\u0161u polo\u017eku, Amazon sa postar\u00e1 o \u017eiados\u0165 predajcu Amazon FBA za t\u00fato stratu produktu.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-276482-identifier\">M\u00f4\u017eete poda\u0165 s\u0165a\u017enos\u0165, ak Amazon zamietne va\u0161u \u017eiados\u0165.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-244591-identifier\">Aby ste zabezpe\u010dili, \u017ee dostanete od\u0161kodnenie za stratu produktu, mus\u00edte dodr\u017eiava\u0165 konkr\u00e9tny proces od\u0161kodnenia Amazon.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-239192-identifier\">Aby ste zabezpe\u010dili, \u017ee dostanete platbu, v\u017edy si d\u00f4kladne pre\u010d\u00edtajte pokyny Amazon a vypl\u0148te spr\u00e1vu o od\u0161kodnen\u00ed Amazon FBA.<\/li><\/ul><\/div><h2 class=\"theme-wp-block wp-block-heading gb-responsive-471596-identifier\">Typy od\u0161kodnen\u00ed Amazon FBA<\/h2><p class=\"theme-wp-block gb-responsive-200483-identifier\">Existuj\u00fa r\u00f4zne typy ch\u00fdb FBA, ktor\u00e9 v\u00e1s opr\u00e1v\u0148uj\u00fa na podanie \u017eiadosti o od\u0161kodnenie. Tu je zoznam najbe\u017enej\u0161\u00edch ch\u00fdb.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-245951-identifier\">Pr\u00edjemn\u00e1 z\u00e1sielka<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-690494-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-643698-identifier\">Poslali ste tovar, ale e\u0161te \u00faplne nedorazil do skladu Amazon.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-707184-identifier\">Amazon odpo\u010d\u00edta z v\u00e1\u0161ho skladu po tom, \u010do je z\u00e1sielka ozna\u010den\u00e1 ako uzavret\u00e1.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-365509-identifier\">Nezrovnalosti v invent\u00e1ri alebo sklade<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-424560-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-538418-identifier\">Invent\u00e1r sa strat\u00ed a Amazon v\u00e1s automaticky neod\u0161kodn\u00ed.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-90618-identifier\">Amazon po\u0161kod\u00ed va\u0161e polo\u017eky vo svojom sklade a nezabezpe\u010d\u00ed proakt\u00edvne od\u0161kodnenie.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-881113-identifier\">Amazon zni\u010d\u00ed predajn\u00e9 polo\u017eky bez v\u00e1\u0161ho s\u00fahlasu a pred uplynut\u00edm 30-d\u0148ov\u00e9ho obdobia.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-226011-identifier\">Nadmierne \u00fa\u010dtovan\u00e9 poplatky FBA<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-674322-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-333013-identifier\">Amazon v\u00e1m \u00fa\u010dtuje viac kv\u00f4li nespr\u00e1vnym rozmerom ve\u013ekosti a hmotnosti v\u00e1\u0161ho bal\u00edka.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-221428-identifier\">Polo\u017eky ch\u00fdbaj\u00fa pri vr\u00e1ten\u00ed<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-784861-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-365732-identifier\">Z\u00e1kazn\u00edk inicioval vr\u00e1tenie a u\u017e dostal vr\u00e1tenie pe\u0148az\u00ed, ale Amazon v\u00e1m nevr\u00e1til zodpovedaj\u00facu sumu.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-70754-identifier\">Polo\u017eky s\u00fa straten\u00e9 v sklade Amazon<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-730163-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-974764-identifier\">Polo\u017eky sa stratia v sklade Amazon, ke\u010f je vr\u00e1tenie z\u00e1kazn\u00edka naskenovan\u00e9 pri vstupe, ale nedostane sa sp\u00e4\u0165 do v\u00e1\u0161ho invent\u00e1ra. Amazon v\u00e1s automaticky neod\u0161kodn\u00ed.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-42225-identifier\">Va\u0161e polo\u017eky nie s\u00fa uveden\u00e9 v invent\u00e1ri, aj ke\u010f boli vr\u00e1ten\u00e9 do skladu, kv\u00f4li ch\u00fdbaj\u00facemu skenu.<\/li><\/ul><\/div>\t\t<div  class=\"theme-wp-block theme-block-card-posts gb-responsive-329144-identifier layout-vertical-cards-content\">\n\t\t<div class=\"wrap-inner-blocks\">\n\t\t\t<div class=\"post-card \">\n\t<div class=\"inside-wrap-card\">\n\t\t<div class=\"cover-wrap\">\n\t\t\t\t\t\t\t<a class=\"background-thumbnail has-image\" href=\"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-richtlinien\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"405\" height=\"240\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/08\/22101506\/amazon-richtlinien-produktrichtlinien-thumbnail.jpeg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"Amazon hat viele Richtlinien. Produktrichtlinien sind dabei besonders wichtig.\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"wrap-content\">\n\t\t\t<div class=\"title\">\n\t\t\t\t<a href=\"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-richtlinien\/\">Die 7 wichtigsten Amazon-Richtlinien f\u00fcr FBA &amp; FBM und worauf Sie wirklich achten sollten<\/a>\n\t\t\t<\/div>\n\t\t\t<div class=\"wrap-excerpt\">Wer auf Amazon verkaufen m\u00f6chte, muss nach den Regeln des Online-Giganten spielen. Tats\u00e4chlich haben Sie den Amazon-Richtlinien f\u00fcr Verk\u00e4ufer zugestimmt, als Sie Ihr Seller-Konto angelegt haben.&nbsp; Wer sich im Seller Central die Hilfeseiten anschaut, wir&#8230;<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<h2 class=\"theme-wp-block wp-block-heading gb-responsive-790696-identifier\">Ned\u00e1vne zmeny v politik\u00e1ch od\u0161kodnenia Amazon FBA [2024]<\/h2><h3 class=\"theme-wp-block wp-block-heading gb-responsive-63381-identifier\">Krat\u0161ie \u010dasov\u00e9 okno pre va\u0161u \u017eiados\u0165 o od\u0161kodnenie Amazon<\/h3><p class=\"theme-wp-block gb-responsive-85809-identifier\">Jednou z najv\u00fdznamnej\u0161\u00edch zmien v politik\u00e1ch od\u0161kodnenia Amazon FBA je drastick\u00e9 skr\u00e1tenie obdobia na podanie \u017eiadost\u00ed o od\u0161kodnenie za straten\u00fd alebo po\u0161koden\u00fd invent\u00e1r. Predt\u00fdm ste mali a\u017e 18 mesiacov na podanie \u017eiadost\u00ed o od\u0161kodnenie. Av\u0161ak od roku 2024 bolo toto obdobie skr\u00e1ten\u00e9 na iba 60 dn\u00ed. Toto skr\u00e1tenie si vy\u017eaduje, aby ste boli proakt\u00edvnej\u0161\u00ed a pozornej\u0161\u00ed pri pravidelnom audite svojho invent\u00e1ra a v\u010dasnom pod\u00e1van\u00ed \u017eiadost\u00ed, ke\u010f zist\u00edte nezrovnalosti. Hoci krat\u0161ie \u010dasov\u00e9 obdobie m\u00e1 za cie\u013e ur\u00fdchli\u0165 proces od\u0161kodnenia, z\u00e1rove\u0148 zvy\u0161uje tlak na predajcov, aby d\u00f4kladne sledovali svoje z\u00e1sielky a stav invent\u00e1ra.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-777188-identifier\">Automatizovan\u00e9 procesy od\u0161kodnenia: \u010co o\u010dak\u00e1va\u0165<\/h3><p class=\"theme-wp-block gb-responsive-658115-identifier\">Amazon zaviedol proakt\u00edvne od\u0161kodnenia pre ur\u010dit\u00e9 situ\u00e1cie t\u00fdkaj\u00face sa straten\u00fdch alebo po\u0161koden\u00fdch polo\u017eiek. Od roku 2024 Amazon automaticky vyd\u00e1va od\u0161kodnenia za straty alebo po\u0161kodenia invent\u00e1ra, ktor\u00e9 sa vyskytuj\u00fa v ich plniacich centr\u00e1ch, \u010do m\u00e1 za cie\u013e zn\u00ed\u017ei\u0165 potrebu, aby predajcovia manu\u00e1lne pod\u00e1vali \u017eiadosti. T\u00e1to zmena je navrhnut\u00e1 tak, aby minimalizovala va\u0161u manu\u00e1lnu pr\u00e1cu. Je v\u0161ak d\u00f4le\u017eit\u00e9 poznamena\u0165, \u017ee t\u00e1to automatiz\u00e1cia sa vz\u0165ahuje iba na konkr\u00e9tne okolnosti; probl\u00e9my ako \u017eiadosti o odstr\u00e1nenie alebo nespr\u00e1vne zaobch\u00e1dzanie s vr\u00e1ten\u00edm z\u00e1kazn\u00edka st\u00e1le vy\u017eaduj\u00fa manu\u00e1lne pod\u00e1vanie \u017eiadost\u00ed.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-860586-identifier\">Zv\u00fd\u0161en\u00e1 transparentnos\u0165 pri nadmernom \u00fa\u010dtovan\u00ed poplatkov<\/h3><p class=\"theme-wp-block gb-responsive-817212-identifier\">Amazon teraz pon\u00faka zv\u00fd\u0161en\u00fa transparentnos\u0165 a pr\u00edsnej\u0161ie po\u017eiadavky na \u017eiadosti t\u00fdkaj\u00face sa nespr\u00e1vnych poplatkov FBA. Pri pod\u00e1van\u00ed \u017eiadosti o nadmerne \u00fa\u010dtovan\u00e9 poplatky bu\u010fte pripraven\u00ed zahrn\u00fa\u0165 podrobnej\u0161\u00ed rozpis poplatkov a merania produktu. Tieto pr\u00edsnej\u0161ie po\u017eiadavky s\u00fa navrhnut\u00e9 tak, aby u\u013eah\u010dili proces presk\u00famania pre t\u00edm Amazon.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-543646-identifier\">Nov\u00fd pr\u00edstup k od\u0161kodneniu na z\u00e1klade v\u00fdrobn\u00fdch n\u00e1kladov<\/h3><p class=\"theme-wp-block gb-responsive-77540-identifier\">Od 10. marca 2025 Amazon zmen\u00ed svoje v\u00fdpo\u010dty od\u0161kodnenia za straten\u00fd alebo po\u0161koden\u00fd invent\u00e1r. Bude sa zaklada\u0165 na v\u00fdrobn\u00fdch n\u00e1kladoch produktu, \u010do sa vz\u0165ahuje na n\u00e1klady na z\u00edskanie produktu od v\u00fdrobcu, ve\u013ekoobchodn\u00edka, predajcu alebo jeho v\u00fdrobu, ak ste v\u00fdrobcom. To nezah\u0155\u0148a n\u00e1klady ako doprava, manipul\u00e1cia alebo coln\u00e9 poplatky. M\u00f4\u017eete bu\u010f pou\u017ei\u0165 odhad v\u00fdrobn\u00fdch n\u00e1kladov Amazon, zalo\u017een\u00fd na hodnoten\u00ed porovnate\u013en\u00fdch produktov, alebo uvies\u0165 svoje vlastn\u00e9 v\u00fdrobn\u00e9 n\u00e1klady.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-703680-identifier\">Preme\u0148te svoju \u017eiados\u0165 o od\u0161kodnenie Amazon na pr\u00edjmy automaticky s SELLERLOGIC<\/h2>\t\t<div  class=\"theme-wp-block theme-block-text-banner gb-responsive-444701-identifier layout-explore\">\n\n\t\t<div class=\"text-banner-cta text-banner-explore-cta\">\n\t<div class=\"wrap-content\">\n\t\t<div class=\"wrap-title\">\n\t\t\tEntdecken Sie SELLERLOGIC Lost &#038; Found Full-Service\t\t<\/div>\n\t\t<div class=\"wrap-description\">\n\t\t\t<div class=\"text-description\">\n\t\t\t\tIhre Amazon-Erstattungen, von uns abgewickelt. Neuer All-inclusive-Service\t\t\t<\/div>\n\t\t\t<div class=\"wp-block-button is-style-theme-white\">\n\t\t\t\t\t\t\t\t<a class=\"wp-block-button__link\" href=\"https:\/\/auth.sellerlogic.com\/de\/site\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Jetzt starten<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\n<p class=\"theme-wp-block gb-responsive-225111-identifier\">SELLERLOGIC Lost &#038; Found Full-Service zasahuje a zaobch\u00e1dza s cel\u00fdm procesom \u017eiadosti o od\u0161kodnenie za v\u00e1s, zabezpe\u010duj\u00fac, \u017ee peniaze, ktor\u00e9 v\u00e1m patria, id\u00fa priamo na v\u00e1\u0161 \u00fa\u010det.<\/p><p class=\"theme-wp-block gb-responsive-941112-identifier\">SELLERLOGIC sa odli\u0161uje skuto\u010dnou odbornos\u0165ou. Na rozdiel od plne automatizovan\u00fdch rie\u0161en\u00ed, na\u0161u slu\u017ebu spravuj\u00fa odborn\u00edci, ktor\u00ed s\u00fa flexibiln\u00ed, v s\u00falade s predpismi a prisp\u00f4soben\u00ed na splnenie va\u0161ich konkr\u00e9tnych potrieb. Na\u0161e efekt\u00edvne intern\u00e9 procesy zabezpe\u010duj\u00fa, \u017ee va\u0161a z\u00e1le\u017eitos\u0165 je rie\u0161en\u00e1 do 24 hod\u00edn, \u010do poskytuje r\u00fdchle a \u00fa\u010dinn\u00e9 rie\u0161enia.<\/p><p class=\"theme-wp-block gb-responsive-214118-identifier\">Transparentnos\u0165 je k\u013e\u00fa\u010dov\u00e1 v SELLERLOGIC. M\u00f4\u017eete by\u0165 informovan\u00ed s jednoduch\u00fdm pr\u00edstupom ku ka\u017edej transakcii vr\u00e1tenia pe\u0148az\u00ed v Seller Central, \u010do v\u00e1s udr\u017e\u00ed v obraze bez n\u00e1mahy. Pon\u00fakame komplexn\u00e9 pokrytie, zaober\u00e1me sa \u0161irok\u00fdm spektrom pr\u00edpadov, od nedostatku z\u00e1sob a po\u0161koden\u00e9ho tovaru po vr\u00e1tenia a probl\u00e9my s dod\u00e1vkou. To zabezpe\u010duje presn\u00e9 a efekt\u00edvne rie\u0161enia, \u010do v\u00e1m poskytuje pokoj na du\u0161i.<\/p><p class=\"theme-wp-block gb-responsive-908381-identifier\">Jednou z v\u00fdnimo\u010dn\u00fdch funkci\u00ed je n\u00e1\u0161 roz\u0161\u00edren\u00fd dosah. M\u00f4\u017eete si n\u00e1rokova\u0165 chyby FBA a\u017e do 105 dn\u00ed dozadu (to nezah\u0155\u0148a straten\u00e9 alebo po\u0161koden\u00e9 polo\u017eky, na ktor\u00e9 sa vz\u0165ahuje \u010dasov\u00e9 okno 60 dn\u00ed). Okrem toho na\u0161a platforma umo\u017e\u0148uje spravova\u0165 viacero \u00fa\u010dtov z jedn\u00e9ho centralizovan\u00e9ho miesta, \u010do v\u00e1m umo\u017e\u0148uje bezprobl\u00e9movo roz\u0161irova\u0165 va\u0161e podnikanie.<\/p><p class=\"theme-wp-block gb-responsive-401233-identifier\">SELLERLOGIC poskytuje podporu na glob\u00e1lnej \u00farovni. Na\u0161a slu\u017eba pokr\u00fdva ka\u017ed\u00fd trh Amazon, \u010do v\u00e1m umo\u017e\u0148uje \u013eahko expandova\u0165 glob\u00e1lne, zatia\u013e \u010do my sa postar\u00e1me o zlo\u017eitosti za v\u00e1s. A s na\u0161\u00edm cenov\u00fdm modelom zalo\u017een\u00fdm na v\u00fdkonnosti plat\u00edte iba 25% prov\u00edziu za \u00faspe\u0161n\u00e9 \u017eiadosti \u2013 \u017eiadne skryt\u00e9 n\u00e1klady, \u017eiadna minim\u00e1lna zmluvn\u00e1 doba.<\/p><p class=\"theme-wp-block gb-responsive-247379-identifier\">Navrhnut\u00e9 tak, aby vyhovovalo jedine\u010dn\u00fdm potreb\u00e1m programov ako PAN-EU alebo virtu\u00e1lnych skladov ako Seller Flex, <a href=\"https:\/\/www.sellerlogic.com\/sk\/amazon-lost-and-found\/\">SELLERLOGIC Lost &#038; Found Full-Service<\/a> zabezpe\u010duje, \u017ee na\u0161e rie\u0161enie sp\u013a\u0148a \u0161pecifick\u00e9 po\u017eiadavky v\u00e1\u0161ho trhu. Preme\u0148te n\u00e1roky na n\u00e1hrady na pr\u00edjmy bez n\u00e1mahy a s\u00fastre\u010fte sa na rast v\u00e1\u0161ho podnikania, zatia\u013e \u010do my sa postar\u00e1me o zvy\u0161ok.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-313397-identifier\">FAQs<\/h3><div class=\"theme-wp-block schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1738144714311\"><strong class=\"schema-faq-question\"><strong>What is an Amazon reimbursement report?<\/strong><\/strong> <p class=\"schema-faq-answer\">An Amazon reimbursement report is a detailed list showing all the reimbursements you&#8217;ve received from Amazon for things like lost or damaged items. This helps you keep track of the money Amazon has paid back to you.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144736281\"><strong class=\"schema-faq-question\"><strong>What are Amazon reimbursement services?<\/strong><\/strong> <p class=\"schema-faq-answer\">Amazon reimbursement services are special services provided by companies or tools that help you find, file, and manage reimbursement claims. These services help you get back money you are owed for inventory issues and errors.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144758657\"><strong class=\"schema-faq-question\"><strong>How can an Amazon reimbursement specialist help me?<\/strong><\/strong> <p class=\"schema-faq-answer\">An Amazon reimbursement specialist like SELLEROGIC is an expert who helps you with the reimbursement process. They find problems, file claims, and talk to Amazon to make sure you get your money back. In SELLERLOGIC\u2019s case, we take care of everything.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144803320\"><strong class=\"schema-faq-question\"><strong>What is an Amazon reimbursement audit?<\/strong><\/strong> <p class=\"schema-faq-answer\">An Amazon reimbursement audit is a thorough check of your inventory records to find where Amazon might owe you money. This check ensures that you file all eligible claims and get back the money you deserve.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144824916\"><strong class=\"schema-faq-question\"><strong>How does Amazon reimbursement software work?<\/strong><\/strong> <p class=\"schema-faq-answer\">Amazon reimbursement software automates the process of finding and filing claims. It scans your inventory records to spot problems and automatically files claims for you. This makes the reimbursement process quicker and easier.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144848804\"><strong class=\"schema-faq-question\"><strong>What is an Amazon reimbursement tool?<\/strong><\/strong> <p class=\"schema-faq-answer\">An Amazon reimbursement tool is a software program that helps you manage and track your claims. It features tools for finding issues, filing claims, and generating reports to keep track of your reimbursement status.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144867374\"><strong class=\"schema-faq-question\"><strong>What are the different types of Amazon reimbursements?<\/strong><\/strong> <p class=\"schema-faq-answer\">There are different types of Amazon reimbursements, such as money back for lost or damaged items, wrong fees by FBA, shipment mistakes, and return issues. Each type fixes a specific problem that affects your inventory and causes a loss of money.<\/p> <\/div><\/div><p class=\"theme-wp-block gb-responsive-102643-identifier has-small-font-size\">Image credits: \u00a9Prostock-studio \u2013 stock.adobe.com \/ \u00a9auc \u2013 stock.adobe.com \/ \u00a9 Sirichat. Camphol \u2013 stock.adobe.com<\/p><p class=\"theme-wp-block gb-responsive-931991-identifier\"><\/p><p class=\"theme-wp-block gb-responsive-172048-identifier\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Fulfillment by Amazon (FBA) umo\u017e\u0148uje podnikav\u00fdm podnikate\u013eom zar\u00e1ba\u0165 peniaze ako predajcom elektronick\u00e9ho obchodu, aj bez vlastn\u00e9ho logistick\u00e9ho z\u00e1zemia, rozsiahlych sk\u00fasenost\u00ed alebo form\u00e1lneho \u0161kolenia. Av\u0161ak, ako ka\u017ed\u00e1 skvel\u00e1 obchodn\u00e1 pr\u00edle\u017eitos\u0165, aj t\u00e1to m\u00e1 svoje v\u00fdzvy \u2013 najm\u00e4 proces uplat\u0148ovania ka\u017edej refund\u00e1cie Amazonu, na ktor\u00fa m\u00e1te n\u00e1rok. Dobrou spr\u00e1vou je, \u017ee s spr\u00e1vnou strat\u00e9giou s\u00fa tieto procesy<\/p>\n","protected":false},"author":26,"featured_media":79679,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[51,56,1],"tags":[],"class_list":["post-228330","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tools-fuer-amazon","category-verkaufen-ueber-amazon","category-tipps-tricks"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Amazon Reimbursement Guide for Sellers [2025]<\/title>\n<meta name=\"description\" content=\"Amazon owes most FBA sellers money because of FBA errors. 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