{"id":229035,"date":"2022-07-26T14:42:16","date_gmt":"2022-07-26T14:42:16","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/amazon-povracila-za-fba-prodajalce-kako-dobiti-svoj-denar-nazaj-v-2025\/"},"modified":"2022-07-26T14:42:16","modified_gmt":"2022-07-26T14:42:16","slug":"amazon-povracila-za-fba-prodajalce-kako-dobiti-svoj-denar-nazaj-v-2025","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-povracila-za-fba-prodajalce-kako-dobiti-svoj-denar-nazaj-v-2025\/","title":{"rendered":"Amazon povra\u010dila za FBA prodajalce: Kako dobiti svoj denar nazaj v 2025"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-445419-identifier\">Izpolnitev s strani Amazona (FBA) omogo\u010da pametnim podjetnikom, da zaslu\u017eijo denar kot prodajalci v e-trgovini, tudi brez lastne logisti\u010dne ureditve, obse\u017enih izku\u0161enj ali formalnega usposabljanja. Vendar pa, kot pri vsaki veliki poslovni prilo\u017enosti, prina\u0161a tudi izzive \u2013 najbolj opazno, postopek uveljavljanja vseh povra\u010dil Amazona, do katerih ste upravi\u010deni. Dobra novica? S pravo strategijo so ti postopki obvladljivi. Tukaj je dejstvo: Amazon dolguje denar ve\u010dini FBA prodajalcev zaradi napak, kot so napa\u010dni ra\u010duni zalog, vendar ne izda samodejnih vra\u010dil.<\/p><p class=\"theme-wp-block gb-responsive-373620-identifier\">Po poro\u010dilu Forbes je Amazon uspel prepeljati <a href=\"https:\/\/www.forbes.com\/sites\/andriacheng\/2019\/12\/12\/how-serious-is-amazons-threat-to-ups-fedex-study-finds-it-could-soon-beat-them-in-us-package-delivery-volume\/#48d99e1368f4\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">2,5 milijarde<\/a> po\u0161iljk letno. Nekateri od teh predmetov so bili, na primer, izgubljeni, ukradeni ali uni\u010deni med prihodom, pri izbiri in pakiranju ali med prevozom.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-864033-identifier\">Kaj so Amazon FBA povra\u010dila?<\/h2><p class=\"theme-wp-block gb-responsive-82551-identifier\">\u010ce uporabljate Amazon FBA kot svojo storitev izpolnjevanja, je velika verjetnost, da vam Amazon dolguje denar. Kadarkoli Amazon naredi napako med postopkom FBA \u2013 na primer, ko je va\u0161 izdelek po\u0161kodovan v skladi\u0161\u010du, med prevozom ali med vra\u010dilom \u2013 imate pravico vlo\u017eiti zahtevek za povra\u010dilo. Medtem ko se Amazon trudi, da bi prodajalce obve\u0161\u010dal, postopek povra\u010dila ni optimiziran, pogosto pa zahteva, da prodajalci prevzamejo pobudo.<\/p><p class=\"theme-wp-block gb-responsive-163267-identifier\"><strong>Zakaj FBA prodajalci potrebujejo povra\u010dila?\u00a0\u00a0<\/strong><\/p><p class=\"theme-wp-block gb-responsive-433387-identifier\">\u010ceprav posamezno povra\u010dilo morda ne bo bistveno vplivalo na va\u0161e mar\u017ee, se ti zahtevki lahko s\u010dasoma se\u0161tevajo, potencialno dosegajo do 3 % va\u0161ih letnih prihodkov. Na podlagi izku\u0161enj, ki jih je SELLERLOGIC imel v preteklosti, to lahko zna\u0161a nekaj tiso\u010d dolarjev za mala podjetja in do 500 tiso\u010d za podjetja z ve\u010djimi portfelji izdelkov.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-554219-identifier\">Kdo se kvalificira za Amazon povra\u010dila?<\/h2><p class=\"theme-wp-block gb-responsive-41257-identifier\">Ne vsi prodajalci so upravi\u010deni do povra\u010dila Amazon FBA. Uporabite naslednji seznam, da ocenite, ali ste upravi\u010deni ali ne:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list gb-responsive-277978-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-964444-identifier\">Samo nedotaknjeni predmeti so upravi\u010deni do povra\u010dila Amazon.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-528501-identifier\">Prodajalci morajo vnesti pravilen na\u010drt po\u0161iljke, ki podrobno opisuje komponente in lastnosti va\u0161ih blaga.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-285747-identifier\">Prodajalci, ki uporabljajo program Amazon FBA, morajo upo\u0161tevati postopke Amazona za obravnavo naro\u010dil, ki vklju\u010dujejo po\u0161kodovane ali manjkajo\u010de predmete.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-397561-identifier\">Izdelki so lahko povrnjeni s strani Amazona le, \u010de ustrezajo njegovim pravilom in specifikacijam.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-544288-identifier\">Blago mora prav tako ustrezati kriterijem zalog FBA.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-13396-identifier\">Ne morete zahtevati, da Amazon zavr\u017ee va\u0161 izdelek, in nato zahtevati povra\u010dilo.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-664357-identifier\">Ne morete biti povrnjeni za izdelek, \u010de ima Amazon pravico, da ga zavr\u017ee (na primer zaradi poteka roka uporabnosti).<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-920007-identifier\">Va\u0161 izdelek ne bo povrnjen, \u010de ga potro\u0161nik po\u0161koduje in nato vrne.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-459599-identifier\">Nekateri izdelki na\u010deloma niso povrnjeni. Sem spadajo, na primer, hrana in hrana za hi\u0161ne ljubljen\u010dke, zdravila, kozmetika, steklovina itd.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-568547-identifier\">Morda ste upravi\u010deni do prejemanja povra\u010dila Amazon FBA na katerikoli od zgoraj navedenih na\u010dinov. Poglejmo podrobno, kako vlo\u017eiti zahtevek za povra\u010dilo.<\/p><div class=\"wp-block-image gb-responsive-761472-identifier desktop-align-center xl-align-center lg-align-center md-align-center sm-align-center\"><figure class=\"theme-wp-block aligncenter size-full\"><img decoding=\"async\" width=\"2560\" height=\"1435\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-scaled.jpeg\" alt=\"Najbolj\u0161a storitev za povra\u010dilo Amazona obravnava vse od zahtevka do komunikacije.\" class=\"wp-image-79643\" srcset=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-medium.jpeg 407w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-medium-large.jpeg 768w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-large.jpeg 844w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-huge.jpeg 1536w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-2048x1148.jpeg 2048w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-scaled.jpeg 2560w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><\/div><p class=\"theme-wp-block gb-responsive-149868-identifier has-large-font-size\">Kako vlo\u017eim zahtevek za povra\u010dilo pri Amazonu?<\/p><p class=\"theme-wp-block gb-responsive-282227-identifier\">To je pogosto vpra\u0161anje, ki ga sli\u0161imo. Lahko zahtevate od Amazona denar, za katerega menite, da vam ga dolguje zaradi razlik v zalogah in napak, tako da vlo\u017eite zahtevek za povra\u010dilo pri Amazonu. Na primer, \u010de kupec prejme vra\u010dilo, \u010deprav ni vrnil izdelka, vam lahko Amazon dolguje denar. Ve\u010d o razlogih kasneje.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-663755-identifier\">Postopek vra\u010dila Amazon FBA<\/h2><p class=\"theme-wp-block gb-responsive-23525-identifier\">Za vsak posamezen zahtevek morate predlo\u017eiti poro\u010dilo o zalogah, \u010de je Amazon izgubil, po\u0161kodoval itd. katerikoli va\u0161 izdelek in vas ni proaktivno povrnil. Predlo\u017eiti boste morali naslednje podatke za to poro\u010dilo:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list gb-responsive-365860-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-873680-identifier\">ID prodajalca za Amazon.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-119560-identifier\">ASIN vsakega izgubljenega predmeta.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-240479-identifier\">Skupna koli\u010dina vsakega izgubljenega izdelka.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-719720-identifier\">Kaj je povzro\u010dilo izgubo? (Izdelek je po\u0161kodovan, manjkajo\u010d ali uni\u010den.)<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-824693-identifier\">Po zaklju\u010dku poro\u010dila o zalogah Amazon ga bo pregledal in se odlo\u010dil, ali ste upravi\u010deni do povra\u010dila.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-144273-identifier\">\u010ce je eden od njihovih sodelavcev naredil napako ali po nesre\u010di izgubil va\u0161 izdelek, bo Amazon obravnaval zahtevek prodajalca Amazon FBA za to izgubo izdelka.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-276482-identifier\">Lahko vlo\u017eite prito\u017ebo, \u010de Amazon zavrne va\u0161 zahtevek.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-244591-identifier\">Da zagotovite, da prejmete povra\u010dilo za izgubo va\u0161ega izdelka, se morate dr\u017eati specifi\u010dnega postopka povra\u010dila Amazona.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-239192-identifier\">Da zagotovite, da prejmete pla\u010dilo, vedno natan\u010dno preberite navodila Amazona in izpolnite poro\u010dilo o povra\u010dilu Amazon FBA.<\/li><\/ul><\/div><h2 class=\"theme-wp-block wp-block-heading gb-responsive-471596-identifier\">Vrste povra\u010dil Amazon FBA<\/h2><p class=\"theme-wp-block gb-responsive-200483-identifier\">Obstajajo razli\u010dne vrste napak FBA, ki vas upravi\u010dujejo do zahtevka za povra\u010dilo. Tukaj je seznam najpogostej\u0161ih napak.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-245951-identifier\">Prihodnja po\u0161iljka<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-690494-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-643698-identifier\">Blago ste poslali, vendar \u0161e ni popolnoma prispelo v skladi\u0161\u010de Amazona.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-707184-identifier\">Amazon od\u0161teje od va\u0161ih zalog, ko je po\u0161iljka ozna\u010dena kot zaklju\u010dena.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-365509-identifier\">Razlike v inventarju ali zalogah<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-424560-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-538418-identifier\">Inventar izgine, Amazon pa vas ne povrne samodejno.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-90618-identifier\">Amazon po\u0161koduje va\u0161e predmete v svojem skladi\u0161\u010du in ne zagotovi proaktivnega povra\u010dila.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-881113-identifier\">Amazon uni\u010di prodajne predmete brez va\u0161ega dovoljenja in pred koncem 30-dnevnega obdobja<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-226011-identifier\">Previsoki FBA stro\u0161ki<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-674322-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-333013-identifier\">Amazon vam zara\u010duna preve\u010d zaradi napa\u010dnih meritev velikosti in te\u017ee va\u0161ega paketa.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-221428-identifier\">Predmeti manjkajo ob vra\u010dilu<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-784861-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-365732-identifier\">Stranka je za\u010dela vra\u010dilo in \u017ee prejela vra\u010dilo, vendar vam Amazon ni vrnil ustreznega zneska.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-70754-identifier\">Predmeti so izgubljeni v Amazonovem skladi\u0161\u010du<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-730163-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-974764-identifier\">Predmeti se izgubijo v Amazonovem skladi\u0161\u010du, ko se vra\u010dilo stranke skenira ob vstopu, vendar ne pride nazaj v va\u0161 inventar. Amazon vas ne povrne samodejno.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-42225-identifier\">Va\u0161i predmeti niso navedeni v inventarju, kljub temu da so bili vrnjeni v skladi\u0161\u010de, zaradi manjkajo\u010dega skeniranja.<\/li><\/ul><\/div>\t\t<div  class=\"theme-wp-block theme-block-card-posts gb-responsive-329144-identifier layout-vertical-cards-content\">\n\t\t<div class=\"wrap-inner-blocks\">\n\t\t\t<div class=\"post-card \">\n\t<div class=\"inside-wrap-card\">\n\t\t<div class=\"cover-wrap\">\n\t\t\t\t\t\t\t<a class=\"background-thumbnail has-image\" href=\"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-richtlinien\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"405\" height=\"240\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/08\/22101506\/amazon-richtlinien-produktrichtlinien-thumbnail.jpeg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"Amazon hat viele Richtlinien. Produktrichtlinien sind dabei besonders wichtig.\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"wrap-content\">\n\t\t\t<div class=\"title\">\n\t\t\t\t<a href=\"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-richtlinien\/\">Die 7 wichtigsten Amazon-Richtlinien f\u00fcr FBA &amp; FBM und worauf Sie wirklich achten sollten<\/a>\n\t\t\t<\/div>\n\t\t\t<div class=\"wrap-excerpt\">Wer auf Amazon verkaufen m\u00f6chte, muss nach den Regeln des Online-Giganten spielen. Tats\u00e4chlich haben Sie den Amazon-Richtlinien f\u00fcr Verk\u00e4ufer zugestimmt, als Sie Ihr Seller-Konto angelegt haben.&nbsp; Wer sich im Seller Central die Hilfeseiten anschaut, wir&#8230;<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<h2 class=\"theme-wp-block wp-block-heading gb-responsive-790696-identifier\">Nedavne spremembe v Amazonovih politikah povra\u010dila FBA [2024]<\/h2><h3 class=\"theme-wp-block wp-block-heading gb-responsive-63381-identifier\">Kraj\u0161e \u010dasovno obdobje za va\u0161o zahtevo za povra\u010dilo pri Amazonu<\/h3><p class=\"theme-wp-block gb-responsive-85809-identifier\">Ena izmed najbolj vplivnih sprememb v Amazonovih politikah povra\u010dila FBA je drasti\u010dno skraj\u0161anje obdobja za vlo\u017eitev zahtevkov za izgubljen ali po\u0161kodovan inventar. Prej ste imeli do 18 mesecev \u010dasa za vlo\u017eitev zahtevkov za povra\u010dilo. Vendar pa je bilo od leta 2024 to obdobje skraj\u0161ano na le 60 dni. Ta zmanj\u0161anje zahteva, da ste bolj proaktivni in pozorni pri rednem preverjanju svojega inventarja in pravo\u010dasnem vlo\u017eanju zahtevkov, ko opazite razlike. Medtem ko kraj\u0161e \u010dasovno obdobje cilja na pospe\u0161itev postopka povra\u010dila, prav tako pove\u010duje pritisk na prodajalce, da natan\u010dno spremljajo svoje po\u0161iljke in stanje inventarja.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-777188-identifier\">Avtomatizirani postopki povra\u010dila: Kaj pri\u010dakovati<\/h3><p class=\"theme-wp-block gb-responsive-658115-identifier\">Amazon je uvedel proaktivna povra\u010dila za nekatere situacije, ki vklju\u010dujejo izgubljene ali po\u0161kodovane predmete. Od leta 2024 Amazon samodejno izda povra\u010dila za izgube ali po\u0161kodbe inventarja, ki se zgodijo v njihovih izpolnjevalnih centrih, kar je zasnovano za zmanj\u0161anje potrebe po tem, da prodajalci ro\u010dno vlo\u017eijo zahtevke. Ta sprememba je zasnovana za minimizacijo va\u0161ega ro\u010dnega dela. Vendar pa je pomembno opozoriti, da se ta avtomatizacija uporablja le za specifi\u010dne okoli\u0161\u010dine; te\u017eave, kot so zahtevki za odstranitev ali nepravilno ravnanje z vra\u010dili strank, \u0161e vedno zahtevajo ro\u010dne vlo\u017eitve zahtevkov.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-860586-identifier\">Pove\u010dana preglednost pri previsokih stro\u0161kih<\/h3><p class=\"theme-wp-block gb-responsive-817212-identifier\">Amazon zdaj ponuja pove\u010dano preglednost in stro\u017eje zahteve za zahtevke, povezane z napa\u010dnimi FBA stro\u0161ki. Ko vlo\u017eite zahtevek za previsoke stro\u0161ke, bodite pripravljeni vklju\u010diti bolj podroben pregled stro\u0161kov in mere izdelkov. Te stro\u017eje zahteve so zasnovane tako, da olaj\u0161ajo postopek pregleda za Amazonovo ekipo.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-543646-identifier\">Nov pristop k povra\u010dilu na podlagi stro\u0161kov proizvodnje<\/h3><p class=\"theme-wp-block gb-responsive-77540-identifier\">Od 10. marca 2025 bo Amazon spremenil svoje izra\u010dune povra\u010dila za izgubljen ali po\u0161kodovan inventar. Temeljil bo na stro\u0161kih proizvodnje izdelka, kar se nana\u0161a na stro\u0161ke pridobitve izdelka od proizvajalca, veletrgovca, posrednika ali njegove proizvodnje, \u010de ste vi proizvajalec. To ne vklju\u010duje stro\u0161kov, kot so po\u0161iljanje, obdelava ali carinske dajatve. Lahko uporabite Amazonovo oceno stro\u0161kov proizvodnje, ki temelji na oceni primerljivih izdelkov, ali navedete svoje stro\u0161ke proizvodnje.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-703680-identifier\">Pretvorite svojo zahtevo za povra\u010dilo pri Amazonu v prihodke samodejno z SELLERLOGIC<\/h2>\t\t<div  class=\"theme-wp-block theme-block-text-banner gb-responsive-444701-identifier layout-explore\">\n\n\t\t<div class=\"text-banner-cta text-banner-explore-cta\">\n\t<div class=\"wrap-content\">\n\t\t<div class=\"wrap-title\">\n\t\t\tEntdecken Sie SELLERLOGIC Lost &#038; Found Full-Service\t\t<\/div>\n\t\t<div class=\"wrap-description\">\n\t\t\t<div class=\"text-description\">\n\t\t\t\tIhre Amazon-Erstattungen, von uns abgewickelt. Neuer All-inclusive-Service\t\t\t<\/div>\n\t\t\t<div class=\"wp-block-button is-style-theme-white\">\n\t\t\t\t\t\t\t\t<a class=\"wp-block-button__link\" href=\"https:\/\/auth.sellerlogic.com\/de\/site\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Jetzt starten<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\n<p class=\"theme-wp-block gb-responsive-225111-identifier\">SELLERLOGIC Lost &#038; Found Full-Service prevzame celoten postopek zahtevka za povra\u010dilo namesto vas, kar zagotavlja, da denar, ki vam pripada, neposredno pride na va\u0161 ra\u010dun.<\/p><p class=\"theme-wp-block gb-responsive-941112-identifier\">SELLERLOGIC se razlikuje po resni\u010dni strokovnosti. Za razliko od popolnoma avtomatiziranih re\u0161itev, na\u0161o storitev obravnavajo strokovnjaki, ki so prilagodljivi, skladni in prilagojeni va\u0161im specifi\u010dnim potrebam. Na\u0161i u\u010dinkoviti notranji procesi zagotavljajo, da se va\u0161 primer obravnava v 24 urah, kar omogo\u010da hitre in u\u010dinkovite re\u0161itve.<\/p><p class=\"theme-wp-block gb-responsive-214118-identifier\">Preglednost je klju\u010dna pri SELLERLOGIC. Z enostavnim dostopom do vsake transakcije vra\u010dila v Seller Central lahko ostanete obve\u0161\u010deni, kar vas brez napora obve\u0161\u010da. Nudimo celovito pokritost, obravnavamo \u0161irok spekter primerov, od pomanjkanja zalog in po\u0161kodovanih blaga do vra\u010dil in te\u017eav s dostavo. To zagotavlja natan\u010dne in u\u010dinkovite re\u0161itve, kar vam daje mir.<\/p><p class=\"theme-wp-block gb-responsive-908381-identifier\">Ena izmed izstopajo\u010dih zna\u010dilnosti je na\u0161 raz\u0161irjen doseg. Lahko zahtevate FBA napake do 105 dni v preteklosti (to ne vklju\u010duje izgubljenih ali po\u0161kodovanih predmetov, za katere velja \u010dasovno obdobje 60 dni). Poleg tega na\u0161a platforma omogo\u010da upravljanje ve\u010d ra\u010dunov iz enega centraliziranega mesta, kar vam omogo\u010da brezskrbno \u0161iritev va\u0161ega poslovanja.<\/p><p class=\"theme-wp-block gb-responsive-401233-identifier\">SELLERLOGIC nudi podporo na globalni ravni. Na\u0161a storitev pokriva vsak Amazonov trg, kar vam omogo\u010da enostavno \u0161iritev po svetu, medtem ko mi obravnavamo zapletenosti namesto vas. In z na\u0161im cenikom, ki temelji na uspe\u0161nosti, pla\u010date le 25% provizijo za uspe\u0161ne zahtevke \u2013 brez skritih stro\u0161kov, brez minimalnega trajanja pogodbe.<\/p><p class=\"theme-wp-block gb-responsive-247379-identifier\">Zasnovano za zadostitev edinstvenim potrebam programov, kot sta PAN-EU ali virtualna skladi\u0161\u010da, kot je Seller Flex, <a href=\"https:\/\/www.sellerlogic.com\/sl\/amazon-lost-and-found\/\">SELLERLOGIC Lost &#038; Found Full-Service<\/a> zagotavlja, da na\u0161a re\u0161itev izpolnjuje specifi\u010dne zahteve va\u0161ega trga. Pretvorite zahtevke za povra\u010dilo v prihodke brez napora in se osredoto\u010dite na rast svojega poslovanja, medtem ko mi obravnavamo ostalo.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-313397-identifier\">Pogosta vpra\u0161anja<\/h3><div class=\"theme-wp-block schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1738144714311\"><strong class=\"schema-faq-question\"><strong>Kaj je poro\u010dilo o povra\u010dilu Amazon?<\/strong><\/strong> <p class=\"schema-faq-answer\">Poro\u010dilo o povra\u010dilu Amazon je podroben seznam, ki prikazuje vsa povra\u010dila, ki ste jih prejeli od Amazona za stvari, kot so izgubljeni ali po\u0161kodovani predmeti. To vam pomaga spremljati denar, ki vam ga je Amazon vrnil.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144736281\"><strong class=\"schema-faq-question\"><strong>Kaj so storitve povra\u010dila Amazon?<\/strong><\/strong> <p class=\"schema-faq-answer\">Storitve povra\u010dila Amazon so posebne storitve, ki jih nudijo podjetja ali orodja, ki vam pomagajo najti, vlo\u017eiti in upravljati zahtevke za povra\u010dilo. Te storitve vam pomagajo pridobiti nazaj denar, ki vam ga dolgujejo zaradi te\u017eav z zalogo in napak.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144758657\"><strong class=\"schema-faq-question\"><strong>Kako mi lahko specialist za povra\u010dilo Amazon pomaga?<\/strong><\/strong> <p class=\"schema-faq-answer\">Specialist za povra\u010dilo Amazon, kot je SELLEROGIC, je strokovnjak, ki vam pomaga pri postopku povra\u010dila. Najde te\u017eave, vlo\u017ei zahtevke in komunicira z Amazonom, da zagotovi, da dobite svoj denar nazaj. V primeru SELLERLOGIC poskrbimo za vse.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144803320\"><strong class=\"schema-faq-question\"><strong>Kaj je revizija povra\u010dila Amazon?<\/strong><\/strong> <p class=\"schema-faq-answer\">Revizija povra\u010dila Amazon je temeljit pregled va\u0161ih evidenc zalog, da ugotovite, kje vam Amazon morda dolguje denar. Ta pregled zagotavlja, da vlo\u017eite vse upravi\u010dene zahtevke in dobite nazaj denar, ki vam pripada.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144824916\"><strong class=\"schema-faq-question\"><strong>Kako deluje programska oprema za povra\u010dilo Amazon?<\/strong><\/strong> <p class=\"schema-faq-answer\">Programsko orodje za povra\u010dilo Amazon avtomatizira postopek iskanja in vlo\u017eitve zahtevkov. Pregleda va\u0161e evidence zalog, da odkrije te\u017eave, in samodejno vlo\u017ei zahtevke namesto vas. To postopek povra\u010dila naredi hitrej\u0161i in la\u017eji.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144848804\"><strong class=\"schema-faq-question\"><strong>Kaj je orodje za povra\u010dilo Amazon?<\/strong><\/strong> <p class=\"schema-faq-answer\">Orodje za povra\u010dilo Amazon je programska oprema, ki vam pomaga upravljati in spremljati va\u0161e zahtevke. Ima orodja za iskanje te\u017eav, vlo\u017eitev zahtevkov in ustvarjanje poro\u010dil za spremljanje va\u0161ega stanja povra\u010dila.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144867374\"><strong class=\"schema-faq-question\"><strong>Kak\u0161ne so razli\u010dne vrste povra\u010dil Amazon?<\/strong><\/strong> <p class=\"schema-faq-answer\">Obstajajo razli\u010dne vrste povra\u010dil Amazon, kot so vra\u010dilo denarja za izgubljene ali po\u0161kodovane predmete, napa\u010dne pristojbine s strani FBA, napake pri po\u0161iljanju in te\u017eave z vra\u010dili. Vsaka vrsta re\u0161uje specifi\u010den problem, ki vpliva na va\u0161o zalogo in povzro\u010da izgubo denarja.<\/p> <\/div><\/div><p class=\"theme-wp-block gb-responsive-102643-identifier has-small-font-size\">Image credits: \u00a9Prostock-studio \u2013 stock.adobe.com \/ \u00a9auc \u2013 stock.adobe.com \/ \u00a9 Sirichat. Camphol \u2013 stock.adobe.com<\/p><p class=\"theme-wp-block gb-responsive-931991-identifier\"><\/p><p class=\"theme-wp-block gb-responsive-172048-identifier\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Izpolnitev s strani Amazona (FBA) omogo\u010da pametnim podjetnikom, da zaslu\u017eijo denar kot prodajalci v e-trgovini, tudi brez lastne logisti\u010dne ureditve, obse\u017enih izku\u0161enj ali formalnega usposabljanja. Vendar pa, kot pri vsaki veliki poslovni prilo\u017enosti, prina\u0161a tudi izzive \u2013 najbolj opazno, postopek uveljavljanja vseh povra\u010dil Amazona, do katerih ste upravi\u010deni. Dobra novica? S pravo strategijo so ti<\/p>\n","protected":false},"author":26,"featured_media":79679,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[1,51,56],"tags":[],"class_list":["post-229035","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tipps-tricks","category-tools-fuer-amazon","category-verkaufen-ueber-amazon"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Amazon Reimbursement Guide for Sellers [2025]<\/title>\n<meta name=\"description\" content=\"Amazon dolguje ve\u010dini prodajalcev FBA denar zaradi napak FBA. 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To vam pomaga spremljati denar, ki vam ga je Amazon vrnil.","inLanguage":"de"},"inLanguage":"de"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-povracila-za-fba-prodajalce-kako-dobiti-svoj-denar-nazaj-v-2025\/#faq-question-1738144736281","position":2,"url":"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-povracila-za-fba-prodajalce-kako-dobiti-svoj-denar-nazaj-v-2025\/#faq-question-1738144736281","name":"Kaj so storitve povra\u010dila pri Amazonu?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Storitve povra\u010dila pri Amazonu so posebne storitve, ki jih nudijo podjetja ali orodja, ki vam pomagajo najti, vlo\u017eiti in upravljati zahtevke za povra\u010dilo. Te storitve vam pomagajo pridobiti nazaj denar, ki vam pripada zaradi te\u017eav z inventarjem in napak.","inLanguage":"de"},"inLanguage":"de"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-povracila-za-fba-prodajalce-kako-dobiti-svoj-denar-nazaj-v-2025\/#faq-question-1738144758657","position":3,"url":"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-povracila-za-fba-prodajalce-kako-dobiti-svoj-denar-nazaj-v-2025\/#faq-question-1738144758657","name":"Kako mi lahko specialist za povra\u010dilo pri Amazonu pomaga?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Specialist za povra\u010dilo pri Amazonu, kot je SELLEROGIC, je strokovnjak, ki vam pomaga pri postopku povra\u010dila. Ugotovi te\u017eave, vlo\u017ei zahtevke in komunicira z Amazonom, da zagotovi, da dobite svoj denar nazaj. 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