{"id":229050,"date":"2022-07-26T14:42:16","date_gmt":"2022-07-26T14:42:16","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/amazon-povracila-za-prodajalce-fba-kako-dobiti-svoj-denar-nazaj-v-2025\/"},"modified":"2022-07-26T14:42:16","modified_gmt":"2022-07-26T14:42:16","slug":"amazon-povracila-za-prodajalce-fba-kako-dobiti-svoj-denar-nazaj-v-2025","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-povracila-za-prodajalce-fba-kako-dobiti-svoj-denar-nazaj-v-2025\/","title":{"rendered":"Amazon povra\u010dila za prodajalce FBA: Kako dobiti svoj denar nazaj v 2025"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-445419-identifier\">Izpolnitev s strani Amazona (FBA) omogo\u010da spretnih podjetnikom, da zaslu\u017eijo denar kot prodajalci e-trgovine, tudi brez lastne logisti\u010dne postavitve, obse\u017enih izku\u0161enj ali formalnega usposabljanja. Vendar pa, kot pri vsaki veliki poslovni prilo\u017enosti, prina\u0161a tudi izzive \u2013 najbolj opazno, postopek uveljavljanja vsakr\u0161nega povra\u010dila, do katerega ste upravi\u010deni pri Amazonu. Dobra novica? S pravo strategijo so ti postopki obvladljivi. Tukaj je dejstvo: Amazon dolguje denar ve\u010dini prodajalcev FBA zaradi napak, kot so napa\u010dni ra\u010duni zalog, vendar ne izda samodejnih vra\u010dil.<\/p><p class=\"theme-wp-block gb-responsive-373620-identifier\">Po poro\u010dilu Forbes je Amazon uspel prepeljati <a href=\"https:\/\/www.forbes.com\/sites\/andriacheng\/2019\/12\/12\/how-serious-is-amazons-threat-to-ups-fedex-study-finds-it-could-soon-beat-them-in-us-package-delivery-volume\/#48d99e1368f4\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">2,5 milijarde<\/a> po\u0161iljk letno. Nekateri od teh predmetov so bili, na primer, izgubljeni, ukradeni ali uni\u010deni med prihodom po\u0161iljke, pri izbiri in pakiranju ali med prevozom. <\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-864033-identifier\">Kaj so povra\u010dila Amazon FBA?<\/h2><p class=\"theme-wp-block gb-responsive-82551-identifier\">\u010ce uporabljate Amazon FBA kot svojo storitev izpolnjevanja, je velika verjetnost, da vam Amazon dolguje denar. Kadarkoli Amazon naredi napako med postopkom FBA \u2013 na primer, ko je va\u0161 izdelek po\u0161kodovan v skladi\u0161\u010du, med prevozom ali med vra\u010dilom \u2013 ste upravi\u010deni do vlo\u017eitve zahtevka za povra\u010dilo. Medtem ko se Amazon trudi, da bi prodajalce obve\u0161\u010dal, je postopek povra\u010dila dale\u010d od optimiziranega, pogosto pa zahteva, da prodajalci prevzamejo pobudo.<\/p><p class=\"theme-wp-block gb-responsive-163267-identifier\"><strong>Zakaj prodajalci FBA potrebujejo povra\u010dila? <\/strong><\/p><p class=\"theme-wp-block gb-responsive-433387-identifier\">\u010ceprav posamezno povra\u010dilo morda ne bo bistveno vplivalo na va\u0161e mar\u017ee, se ti zahtevki lahko s\u010dasoma se\u0161tevajo, kar lahko predstavlja do 3 % va\u0161ih letnih prihodkov. Na podlagi izku\u0161enj, ki jih je SELLERLOGIC imel v preteklosti, to lahko zna\u0161a nekaj tiso\u010d dolarjev za mala podjetja in do 500 tiso\u010d za podjetja z ve\u010djimi portfelji izdelkov.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-554219-identifier\">Kdo je upravi\u010den do povra\u010dil Amazona?<\/h2><p class=\"theme-wp-block gb-responsive-41257-identifier\">Ne vsi prodajalci so upravi\u010deni do vra\u010dila Amazon FBA. Uporabite naslednji seznam, da ocenite, ali ste upravi\u010deni ali ne:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list gb-responsive-277978-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-964444-identifier\">Samo nepo\u0161kodovani predmeti so upravi\u010deni do vra\u010dila pri Amazonu.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-528501-identifier\">Prodajalci morajo vnesti pravilen na\u010drt po\u0161iljke, ki podrobno opisuje sestavne dele in lastnosti va\u0161ih izdelkov.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-285747-identifier\">Prodajalci, ki uporabljajo program Amazon FBA, morajo upo\u0161tevati Amazonove postopke za obravnavo naro\u010dil, ki vklju\u010dujejo po\u0161kodovane ali manjkajo\u010de predmete.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-397561-identifier\">Izdelki so lahko povrnjeni s strani Amazona le, \u010de ustrezajo njegovim pravilom in specifikacijam.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-544288-identifier\">Blago mora prav tako ustrezati kriterijem zalog FBA.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-13396-identifier\">Ne morete zahtevati, da Amazon zavr\u017ee va\u0161 izdelek in nato zahtevati vra\u010dilo.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-664357-identifier\">Ne morete biti povrnjeni za izdelek, \u010de ima Amazon pravico, da ga zavr\u017ee (na primer zaradi poteka roka uporabnosti).<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-920007-identifier\">Va\u0161 izdelek ne bo povrnjen, \u010de ga potro\u0161nik po\u0161koduje in nato vrne.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-459599-identifier\">Nekateri izdelki na\u010deloma niso povrnjeni. Sem spadajo, na primer, hrana in hrana za hi\u0161ne ljubljen\u010dke, zdravila, kozmetika, steklovina itd.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-568547-identifier\">Morda ste upravi\u010deni do povra\u010dila Amazon FBA na katerikoli od zgoraj omenjenih na\u010dinov. Poglejmo podrobno, kako vlo\u017eiti zahtevek za povra\u010dilo.<\/p><div class=\"wp-block-image gb-responsive-761472-identifier desktop-align-center xl-align-center lg-align-center md-align-center sm-align-center\"><figure class=\"theme-wp-block aligncenter size-full\"><img decoding=\"async\" width=\"2560\" height=\"1435\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-scaled.jpeg\" alt=\"Najbolj\u0161a storitev za povra\u010dilo Amazona obravnava vse od zahtevka do komunikacije.\" class=\"wp-image-79643\" srcset=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-medium.jpeg 407w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-medium-large.jpeg 768w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-large.jpeg 844w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-huge.jpeg 1536w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-2048x1148.jpeg 2048w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-scaled.jpeg 2560w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><\/div><p class=\"theme-wp-block gb-responsive-149868-identifier has-large-font-size\">Kako vlo\u017eim zahtevek za povra\u010dilo pri Amazonu?<\/p><p class=\"theme-wp-block gb-responsive-282227-identifier\">To je pogosto vpra\u0161anje, ki ga sli\u0161imo. Lahko zahtevate od Amazona denar, za katerega menite, da vam ga dolguje zaradi neskladnosti zalog in napak, tako da vlo\u017eite zahtevek za povra\u010dilo pri Amazonu. Na primer, \u010de kupec prejme vra\u010dilo, \u010deprav ni vrnil izdelka, vam lahko Amazon dolguje denar. Ve\u010d o razlogih kasneje.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-663755-identifier\">Postopek vra\u010dila Amazon FBA<\/h2><p class=\"theme-wp-block gb-responsive-23525-identifier\">Za vsak posamezen zahtevek morate predlo\u017eiti poro\u010dilo o zalogah, \u010de je Amazon izgubil, po\u0161kodoval itd. katerikoli va\u0161 izdelek in vas ni proaktivno povrnil. Predlo\u017eiti boste morali naslednje podatke za to poro\u010dilo:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list gb-responsive-365860-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-873680-identifier\">ID prodajalca za Amazon.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-119560-identifier\">ASIN vsakega izgubljenega predmeta.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-240479-identifier\">Skupna koli\u010dina vsakega izgubljenega izdelka.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-719720-identifier\">Kaj je povzro\u010dilo izgubo? (Izdelek je po\u0161kodovan, manjkajo\u010d ali uni\u010den.)<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-824693-identifier\">Po zaklju\u010dku poro\u010dila o zalogah Amazon ga bo pregledal in se odlo\u010dil, ali ste upravi\u010deni do povra\u010dila.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-144273-identifier\">\u010ce je eden njihovih sodelavcev naredil napako ali po nesre\u010di izgubil va\u0161 izdelek, bo Amazon obravnaval zahtevek prodajalca Amazon FBA za to izgubo izdelka.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-276482-identifier\">Lahko vlo\u017eite prito\u017ebo, \u010de Amazon zavrne va\u0161 zahtevek.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-244591-identifier\">Da zagotovite, da prejmete povra\u010dilo za izgubo va\u0161ega izdelka, se morate dr\u017eati specifi\u010dnega postopka povra\u010dila Amazona.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-239192-identifier\">Da zagotovite, da prejmete pla\u010dilo, vedno natan\u010dno preberite Amazonova navodila in izpolnite poro\u010dilo o povra\u010dilu Amazon FBA.<\/li><\/ul><\/div><h2 class=\"theme-wp-block wp-block-heading gb-responsive-471596-identifier\">Vrste povra\u010dil Amazon FBA<\/h2><p class=\"theme-wp-block gb-responsive-200483-identifier\">Obstajajo razli\u010dne vrste napak FBA, ki vas upravi\u010dujejo do zahtevka za povra\u010dilo. Tukaj je seznam najpogostej\u0161ih napak.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-245951-identifier\">Prihodnja po\u0161iljka<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-690494-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-643698-identifier\">Blago ste poslali, vendar \u0161e ni popolnoma prispelo v skladi\u0161\u010de Amazona.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-707184-identifier\">Amazon od\u0161teje od va\u0161e zaloge, ko je po\u0161iljka ozna\u010dena kot zaklju\u010dena.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-365509-identifier\">Neskladnosti v zalogah ali inventarju<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-424560-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-538418-identifier\">Zaloge izginejo, Amazon pa vas ne povrne samodejno.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-90618-identifier\">Amazon po\u0161koduje va\u0161e izdelke v svojem skladi\u0161\u010du in ne zagotovi proaktivnega povra\u010dila.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-881113-identifier\">Amazon uni\u010di prodajne izdelke brez va\u0161ega dovoljenja in pred koncem 30-dnevnega obdobja.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-226011-identifier\">Previsoke pristojbine FBA<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-674322-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-333013-identifier\">Amazon vam zara\u010duna preve\u010d zaradi napa\u010dnih meritev velikosti in te\u017ee va\u0161e po\u0161iljke.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-221428-identifier\">Predmeti manjkajo ob vra\u010dilu<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-784861-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-365732-identifier\">Kupec je za\u010del vra\u010dilo in \u017ee prejel vra\u010dilo, vendar vam Amazon ni vrnil ustreznega zneska.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-70754-identifier\">Predmeti so izgubljeni v skladi\u0161\u010du Amazona<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-730163-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-974764-identifier\">Predmeti se izgubijo v skladi\u0161\u010du Amazona, ko je vra\u010dilo kupca skenirano ob vstopu, vendar ne pride nazaj v va\u0161o zalogo. Amazon vas ne povrne samodejno.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-42225-identifier\">Va\u0161i predmeti niso navedeni v zalogi, \u010deprav so vrnjeni v skladi\u0161\u010de, zaradi manjkajo\u010dega skeniranja.<\/li><\/ul><\/div>\t\t<div  class=\"theme-wp-block theme-block-card-posts gb-responsive-329144-identifier layout-vertical-cards-content\">\n\t\t<div class=\"wrap-inner-blocks\">\n\t\t\t<div class=\"post-card \">\n\t<div class=\"inside-wrap-card\">\n\t\t<div class=\"cover-wrap\">\n\t\t\t\t\t\t\t<a class=\"background-thumbnail has-image\" href=\"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-richtlinien\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"405\" height=\"240\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/08\/22101506\/amazon-richtlinien-produktrichtlinien-thumbnail.jpeg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"Amazon hat viele Richtlinien. Produktrichtlinien sind dabei besonders wichtig.\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"wrap-content\">\n\t\t\t<div class=\"title\">\n\t\t\t\t<a href=\"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-richtlinien\/\">Die 7 wichtigsten Amazon-Richtlinien f\u00fcr FBA &amp; FBM und worauf Sie wirklich achten sollten<\/a>\n\t\t\t<\/div>\n\t\t\t<div class=\"wrap-excerpt\">Wer auf Amazon verkaufen m\u00f6chte, muss nach den Regeln des Online-Giganten spielen. Tats\u00e4chlich haben Sie den Amazon-Richtlinien f\u00fcr Verk\u00e4ufer zugestimmt, als Sie Ihr Seller-Konto angelegt haben.&nbsp; Wer sich im Seller Central die Hilfeseiten anschaut, wir&#8230;<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<h2 class=\"theme-wp-block wp-block-heading gb-responsive-790696-identifier\">Nedavne spremembe v Amazonovih politikah povra\u010dila FBA [2024]<\/h2><h3 class=\"theme-wp-block wp-block-heading gb-responsive-63381-identifier\">Kraj\u0161e \u010dasovno obdobje za va\u0161o zahtevo za povra\u010dilo na Amazonu<\/h3><p class=\"theme-wp-block gb-responsive-85809-identifier\">Ena najbolj vplivnih sprememb v Amazonovih politikah povra\u010dila FBA je drasti\u010dno zmanj\u0161anje obdobja za vlo\u017eitev zahtevkov za izgubljeno ali po\u0161kodovano zalogo. Prej ste imeli do 18 mesecev \u010dasa za vlo\u017eitev zahtevkov za povra\u010dilo. Vendar pa je bilo to obdobje od leta 2024 skraj\u0161ano na le 60 dni. To zmanj\u0161anje zahteva, da ste bolj proaktivni in pozorni pri rednem preverjanju svoje zaloge ter pravo\u010dasnem vlo\u017eanju zahtevkov, ko opazite neskladje. Medtem ko kraj\u0161e \u010dasovno obdobje cilja na pospe\u0161itev postopka povra\u010dila, prav tako pove\u010duje pritisk na prodajalce, da natan\u010dno spremljajo svoje po\u0161iljke in stanje zaloge.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-777188-identifier\">Avtomatizirani postopki povra\u010dila: Kaj pri\u010dakovati<\/h3><p class=\"theme-wp-block gb-responsive-658115-identifier\">Amazon je uvedel proaktivna povra\u010dila za nekatere situacije, ki vklju\u010dujejo izgubljene ali po\u0161kodovane predmete. Od leta 2024 Amazon samodejno izda povra\u010dila za izgube ali po\u0161kodbe zaloge, ki se zgodijo v njihovih izpolnjevalnih centrih, kar je zasnovano za zmanj\u0161anje potrebe po tem, da prodajalci ro\u010dno vlo\u017eijo zahtevke. Ta sprememba je zasnovana tako, da minimizira va\u0161e ro\u010dno delo. Vendar pa je pomembno opozoriti, da se ta avtomatizacija uporablja le za specifi\u010dne okoli\u0161\u010dine; te\u017eave, kot so zahtevki za odstranitev ali nepravilno ravnanje s povratnimi po\u0161iljkami, \u0161e vedno zahtevajo ro\u010dne vlo\u017eitve zahtevkov.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-860586-identifier\">Pove\u010dana preglednost za prenapolnjene stro\u0161ke<\/h3><p class=\"theme-wp-block gb-responsive-817212-identifier\">Amazon zdaj ponuja pove\u010dano preglednost in stro\u017eje zahteve za zahtevke, povezane z napa\u010dnimi stro\u0161ki FBA. Ko vlo\u017eite zahtevek za prenapolnjene stro\u0161ke, bodite pripravljeni vklju\u010diti bolj podroben pregled stro\u0161kov in mere izdelkov. Te stro\u017eje zahteve so zasnovane tako, da olaj\u0161ajo postopek pregleda za Amazonovo ekipo.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-543646-identifier\">Nov pristop k povra\u010dilu na podlagi proizvodnih stro\u0161kov<\/h3><p class=\"theme-wp-block gb-responsive-77540-identifier\">Od 10. marca 2025 bo Amazon spremenil svoje izra\u010dune povra\u010dila za izgubljeno ali po\u0161kodovano zalogo. Temeljil bo na proizvodnih stro\u0161kih izdelka, kar se nana\u0161a na stro\u0161ke pridobitve izdelka od proizvajalca, veletrgovca, posrednika ali njegovo proizvodnjo, \u010de ste vi proizvajalec. To ne vklju\u010duje stro\u0161kov, kot so po\u0161iljanje, ravnanje ali carinske dajatve. Lahko uporabite Amazonovo oceno proizvodnih stro\u0161kov, ki temelji na oceni primerljivih izdelkov, ali navedete svoje lastne proizvodne stro\u0161ke.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-703680-identifier\">Pretvorite svojo zahtevo za povra\u010dilo na Amazonu v prihodke samodejno z SELLERLOGIC<\/h2>\t\t<div  class=\"theme-wp-block theme-block-text-banner gb-responsive-444701-identifier layout-explore\">\n\n\t\t<div class=\"text-banner-cta text-banner-explore-cta\">\n\t<div class=\"wrap-content\">\n\t\t<div class=\"wrap-title\">\n\t\t\tEntdecken Sie SELLERLOGIC Lost &#038; Found Full-Service\t\t<\/div>\n\t\t<div class=\"wrap-description\">\n\t\t\t<div class=\"text-description\">\n\t\t\t\tIhre Amazon-Erstattungen, von uns abgewickelt. Neuer All-inclusive-Service\t\t\t<\/div>\n\t\t\t<div class=\"wp-block-button is-style-theme-white\">\n\t\t\t\t\t\t\t\t<a class=\"wp-block-button__link\" href=\"https:\/\/auth.sellerlogic.com\/de\/site\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Jetzt starten<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\n<p class=\"theme-wp-block gb-responsive-225111-identifier\">SELLERLOGIC Lost &#038; Found Full-Service prevzame celoten postopek zahtevka za povra\u010dilo namesto vas, kar zagotavlja, da denar, ki vam pripada, gre neposredno na va\u0161 ra\u010dun.<\/p><p class=\"theme-wp-block gb-responsive-941112-identifier\">SELLERLOGIC se razlikuje z resni\u010dnim strokovnim znanjem. Za razliko od popolnoma avtomatiziranih re\u0161itev, na\u0161o storitev obravnavajo strokovnjaki, ki so prilagodljivi, skladni in prilagojeni va\u0161im specifi\u010dnim potrebam. Na\u0161i u\u010dinkoviti notranji procesi zagotavljajo, da se va\u0161 primer obravnava v 24 urah, kar omogo\u010da hitre in u\u010dinkovite re\u0161itve.<\/p><p class=\"theme-wp-block gb-responsive-214118-identifier\">Preglednost je klju\u010dna pri SELLERLOGIC. Z enostavnim dostopom do vsake transakcije vra\u010dila v Seller Central lahko ostanete obve\u0161\u010deni, kar vas brez napora obve\u0161\u010da. Nudimo celovito pokritost, obravnavamo \u0161irok spekter primerov, od pomanjkanja zalog in po\u0161kodovanih izdelkov do vra\u010dil in te\u017eav s dostavo. To zagotavlja natan\u010dne in u\u010dinkovite re\u0161itve, kar vam prina\u0161a mir.<\/p><p class=\"theme-wp-block gb-responsive-908381-identifier\">Ena izmed izstopajo\u010dih zna\u010dilnosti je na\u0161 raz\u0161irjen doseg. Lahko zahtevate napake FBA do 105 dni v preteklosti (to ne vklju\u010duje izgubljenih ali po\u0161kodovanih predmetov, za katere velja \u010dasovno obdobje 60 dni). Poleg tega na\u0161a platforma omogo\u010da upravljanje ve\u010d ra\u010dunov iz enega centraliziranega mesta, kar vam omogo\u010da brezskrbno \u0161iritev va\u0161ega poslovanja.<\/p><p class=\"theme-wp-block gb-responsive-401233-identifier\">SELLERLOGIC nudi podporo na globalni ravni. Na\u0161a storitev pokriva vsak Amazonov trg, kar vam omogo\u010da enostavno \u0161iritev po svetu, medtem ko mi obravnavamo zapletenosti namesto vas. In z na\u0161im cenikom, ki temelji na uspe\u0161nosti, pla\u010date le 25-odstotno provizijo za uspe\u0161ne zahtevke \u2013 brez skritih stro\u0161kov, brez minimalnega trajanja pogodbe.<\/p><p class=\"theme-wp-block gb-responsive-247379-identifier\">Zasnovano za zadostitev edinstvenim potrebam programov, kot sta PAN-EU ali virtualni skladi, kot je Seller Flex, <a href=\"https:\/\/www.sellerlogic.com\/sl\/amazon-lost-and-found\/\">SELLERLOGIC Lost &#038; Found Full-Service<\/a> zagotavlja, da na\u0161a re\u0161itev izpolnjuje specifi\u010dne zahteve va\u0161ega trga. Pretvorite zahtevke za povra\u010dilo v prihodke brez napora in se osredoto\u010dite na rast svojega poslovanja, medtem ko mi obravnavamo ostalo.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-313397-identifier\">Pogosta vpra\u0161anja<\/h3><div class=\"theme-wp-block schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1738144714311\"><strong class=\"schema-faq-question\"><strong>Kaj je poro\u010dilo o povra\u010dilu na Amazonu?<\/strong><\/strong> <p class=\"schema-faq-answer\">Poro\u010dilo o povra\u010dilu na Amazonu je podroben seznam, ki prikazuje vsa povra\u010dila, ki ste jih prejeli od Amazona za stvari, kot so izgubljeni ali po\u0161kodovani predmeti. To vam pomaga spremljati denar, ki vam ga je Amazon vrnil.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144736281\"><strong class=\"schema-faq-question\"><strong>Kaj so storitve povra\u010dila na Amazonu?<\/strong><\/strong> <p class=\"schema-faq-answer\">Storitve povra\u010dila na Amazonu so posebne storitve, ki jih nudijo podjetja ali orodja, ki vam pomagajo najti, vlo\u017eiti in upravljati zahtevke za povra\u010dilo. Te storitve vam pomagajo pridobiti nazaj denar, ki vam pripada zaradi te\u017eav z zalogo in napak.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144758657\"><strong class=\"schema-faq-question\"><strong>Kako mi lahko specialist za povra\u010dilo na Amazonu pomaga?<\/strong><\/strong> <p class=\"schema-faq-answer\">Specialist za povra\u010dilo na Amazonu, kot je SELLEROGIC, je strokovnjak, ki vam pomaga pri postopku povra\u010dila. Ugotovi te\u017eave, vlo\u017ei zahtevke in komunicira z Amazonom, da zagotovi, da dobite svoj denar nazaj. V primeru SELLERLOGIC poskrbimo za vse.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144803320\"><strong class=\"schema-faq-question\"><strong>Kaj je revizija povra\u010dila na Amazonu?<\/strong><\/strong> <p class=\"schema-faq-answer\">Revizija povra\u010dila na Amazonu je temeljit pregled va\u0161ih evidenc zalog, da ugotovite, kje vam Amazon morda dolguje denar. Ta pregled zagotavlja, da vlo\u017eite vse upravi\u010dene zahtevke in dobite nazaj denar, ki vam pripada.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144824916\"><strong class=\"schema-faq-question\"><strong>Kako deluje programska oprema za povra\u010dilo na Amazonu?<\/strong><\/strong> <p class=\"schema-faq-answer\">Programska oprema za povra\u010dilo na Amazonu avtomatizira postopek iskanja in vlo\u017eitve zahtevkov. Pregleda va\u0161e evidence zalog, da ugotovi te\u017eave, in samodejno vlo\u017ei zahtevke namesto vas. To postopek povra\u010dila naredi hitrej\u0161i in la\u017eji.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144848804\"><strong class=\"schema-faq-question\"><strong>Kaj je orodje za povra\u010dilo na Amazonu?<\/strong><\/strong> <p class=\"schema-faq-answer\">Orodje za povra\u010dilo na Amazonu je programska oprema, ki vam pomaga upravljati in spremljati va\u0161e zahtevke. Vsebuje orodja za iskanje te\u017eav, vlo\u017eitev zahtevkov in generiranje poro\u010dil za spremljanje va\u0161ega statusa povra\u010dila.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1738144867374\"><strong class=\"schema-faq-question\"><strong>Katere so razli\u010dne vrste Amazonovih povra\u010dil?<\/strong><\/strong> <p class=\"schema-faq-answer\">Obstajajo razli\u010dne vrste Amazonovih povra\u010dil, kot so vra\u010dilo denarja za izgubljene ali po\u0161kodovane predmete, napa\u010dne pristojbine s strani FBA, napake pri po\u0161iljanju in te\u017eave z vra\u010dili. Vsaka vrsta re\u0161uje dolo\u010den problem, ki vpliva na va\u0161o zalogo in povzro\u010da izgubo denarja.<\/p> <\/div><\/div><p class=\"theme-wp-block gb-responsive-102643-identifier has-small-font-size\">Image credits: \u00a9Prostock-studio \u2013 stock.adobe.com \/ \u00a9auc \u2013 stock.adobe.com \/ \u00a9 Sirichat. Camphol \u2013 stock.adobe.com<\/p><p class=\"theme-wp-block gb-responsive-931991-identifier\"><\/p><p class=\"theme-wp-block gb-responsive-172048-identifier\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Izpolnitev s strani Amazona (FBA) omogo\u010da spretnih podjetnikom, da zaslu\u017eijo denar kot prodajalci e-trgovine, tudi brez lastne logisti\u010dne postavitve, obse\u017enih izku\u0161enj ali formalnega usposabljanja. Vendar pa, kot pri vsaki veliki poslovni prilo\u017enosti, prina\u0161a tudi izzive \u2013 najbolj opazno, postopek uveljavljanja vsakr\u0161nega povra\u010dila, do katerega ste upravi\u010deni pri Amazonu. Dobra novica? S pravo strategijo so ti<\/p>\n","protected":false},"author":26,"featured_media":79679,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[1,51,56],"tags":[],"class_list":["post-229050","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tipps-tricks","category-tools-fuer-amazon","category-verkaufen-ueber-amazon"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Amazon Reimbursement Guide for Sellers [2025]<\/title>\n<meta name=\"description\" content=\"Amazon dolguje ve\u010dini FBA prodajalcev denar zaradi napak FBA. 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Te storitve vam pomagajo pridobiti nazaj denar, ki vam pripada zaradi te\u017eav z zalogo in napak.","inLanguage":"de"},"inLanguage":"de"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-povracila-za-prodajalce-fba-kako-dobiti-svoj-denar-nazaj-v-2025\/#faq-question-1738144758657","position":3,"url":"https:\/\/www.sellerlogic.com\/de\/blog\/amazon-povracila-za-prodajalce-fba-kako-dobiti-svoj-denar-nazaj-v-2025\/#faq-question-1738144758657","name":"Kako mi lahko specialist za povra\u010dilo na Amazonu pomaga?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Specialist za povra\u010dilo na Amazonu, kot je SELLEROGIC, je strokovnjak, ki vam pomaga pri postopku povra\u010dila. Ugotovi te\u017eave, vlo\u017ei zahtevke in komunicira z Amazonom, da zagotovi, da dobite svoj denar nazaj. 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