Success Story: Dadaro EN

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How Sellerlogic Lost & Found supports the family business Dadaro in the Corona crisis

Background:

Foundation:

2004

Industry:

Jewlery & Precious metals

Items in Amazon: 

approx. 1.600 SKUs

Shipments:

approx. 700 per month

In 2008, during the hardest years of the economical crisis in Spain, the family company founded in 2004 and specialized in the manufacture, purchase, and sale of jewelry, observed how the traditional wholesale channel was slowly coming to an end. Due to the economic crisis and the rise in the price of gold, there was a decline in the demand for the purchase of jewelry, which negatively impacted their sales. At this point, Luis had no doubt that in order to save the family business he had to make a jump into the online sales.

Starting Situation:

After having created the jewellery e-commerce MondePetit, Luis decides to become an Amazon seller in 2015. With his active Amazon store in Spain Dadaro, he immediately realized the possibilities that the Marketplace offered him to launch his products internationally. In 2017 he started working with the Amazon FBA services, and takes the family business to the international level, selling in markets such as Italy, Germany, France, and the United Kingdom.


"Using Amazon‘s FBA services and its Multi-channel logistics through our website has had a brutal impact on our business," confirms Luis, "From a customer service aspect, it has helped us a lot, as Amazon handles customer requests directly. However, on the other hand, I was aware that there was merchandise that would be lost in their logistics centres with so many transactions going on with our products".

Solution:

During these times of severe lockdown measurements in Spain, Luis Gómez, more than ever is taking advantage of his time to carefully read his emails. This is how he came across an email he received from the VGAMZ, the first marketplace consultancy agency in Spain, specialised in Amazon: "The email caught my attention and as I had time, I decided to listen to the Podcasts made by VGAMZ. That‘s how I was lead to their Youtube channel, and when watching the video tutorials about the Lost & Found tool, I made the great discovery of SellerLogic" explains Luis Gómez. "I immediately said to myself, this is exactly what I need right now. I wrote it down, and in a few days I was creating my account in SellerLogic".

Successful results with SellerLogic:

Everything was quick and easy from the beginning without even having to request any help from the SellerLogic customer service team, says Luis Gómez. "The registration process was easy and the implementation of the tool is very simple. In a very short period of time, the first reimbursements cases started to appear. I couldn‘t believe it when I saw that there were 117 cases."


"The fact that I have automated the whole process of tracking and reporting the FBA transactions came in very handy, especially in the times we are currently living in. Copying and pasting the information to report my claims cases to Amazon has never been so easy!"


"Without SellerLogic I would not have been able to receive this reimbursement of 3886.91 €. At the moment, due to the current situation, with the workload and all the changes that are constantly taking place at Amazon, it would have been impossible for me to take care of this issue" continues Luis Gómez. "In these times of Coronavirus, SellerLogic has been a joy for me, as a gift, I hope I can continue to use it for a long time."

Luis Gómez

CEO

Dadaro

Companies have nothing to lose by using the tool, I recommend it to all kinds of Amazon sellers".

Solution:

During these times of severe lockdown measurements in Spain, Luis Gómez, more than ever is taking advantage of his time to carefully read his emails. This is how he came across an email he received from the VGAMZ, the first marketplace consultancy agency in Spain, specialised in Amazon: „The email caught my attention and as I had time, I decided to listen to the Podcasts made by VGAMZ. That‘s how I was lead to their Youtube channel, and when watching the video tutorials about the Lost & Found tool, I made the great discovery of SellerLogic“ explains Luis Gómez. „I immediately said to myself, this is exactly what I need right now. I wrote it down, and in a few days I was creating my account in SellerLogic“.

Luis Gómez

CEO
Dadaro

Companies have nothing to lose by using the tool, I recommend it to all kinds of Amazon sellers".

Successful results with SellerLogic:

Everything was quick and easy from the beginning without even having to request any help from the SellerLogic customer service team, says Luis Gómez. „The registration process was easy and the implementation of the tool is very simple. In a very short period of time, the first reimbursements cases started to appear. I couldn‘t believe it when I saw that there were 117 cases.“

„The fact that I have automated the whole process of tracking and reporting the FBA transactions came in very handy, especially in the times we are currently living in. Copying and pasting the information to report my claims cases to Amazon has never been so easy!“

„Without SellerLogic I would not have been able to receive this reimbursement of 3886.91 €. At the moment, due to the current situation, with the workload and all the changes that are constantly taking place at Amazon, it would have been impossible for me to take care of this issue“ continues Luis Gómez. „In these times of Coronavirus, SellerLogic has been a joy for me, as a gift, I hope I can continue to use it for a long time.“

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