{"id":5556,"date":"2020-12-18T10:57:32","date_gmt":"2020-12-18T10:57:32","guid":{"rendered":"https:\/\/www.sellerlogic.com\/?page_id=5556"},"modified":"2024-07-23T10:28:53","modified_gmt":"2024-07-23T10:28:53","slug":"success-story-sport-hesse","status":"publish","type":"page","link":"https:\/\/www.sellerlogic.com\/en\/resources\/success-story-sport-hesse\/","title":{"rendered":"Success Story: Sport Hesse EN"},"content":{"rendered":"\n\t
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\n\t\tWinning Through Personalized Expertise \t<\/h1>\n\n\n\n\t\t

\n\t\tSport-Hesse & SELLERLOGIC\t<\/h2>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\t
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\"Success<\/figure>\n\n\n\n

Foundation:<\/strong>
1984<\/p>\n\n\n\n

Industry:<\/strong>
Sport equipment, Team sports, Sports brands<\/p>\n\n\n\n

Items in Amazon: <\/strong>
approx. 6.000 SKUs<\/p>\n\n\n\n

Shipments:<\/strong>
approx. 30.000 per month<\/p>\n<\/div>\n\n\n\n

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Background:<\/h3>\n\n\n\n

Christoph J. Hesse started selling his sport gear directly on the field after games when he was still studying business economics. This is how the idea of creating his company was born. In 1984, Christoph opened his first sporting goods store with a retail space of 45 sqm. Only a few years later, they had to expand to 100 sqm at first, and then to 500 sqm. Today, Sport-Hesse sells on a surface of around 1000 sqm and is a highly successful supplier of team sports equipment, used by customers all over the world.<\/p>\n\n\n\n

Starting Out:<\/h3>\n\n\n\n

Since 2014, the company also sells its products on Amazon. What started with the shipment of a few footballs has eventually evolved into a PAN EU sale throughout Europe. With around 6,000 items, Christoph Hesse was aware that errors were bound to occur in Amazon\u2018s warehouses.<\/p>\n\n\n\n

\u201cWe have a wide range of products on Amazon, and comparing so many international markets is complex and time-consuming,\u201c Christoph explains. \u201cWe were manually analyzing delivery reports because we were aware of the core problem, but because of the large amount of time this requires, we were only able to do the monitoring on a small scale\u201c.<\/p>\n\n\n\n

Solution:<\/h3>\n\n\n\n

Then Christoph took part in a conference for Amazon sellers. As he had already received an invitation from SELLERLOGIC regarding the Lost & Found solution, he sought us out and listened to one of our conference presentations. \u201cThe workshop had already convinced me of Lost & Found. But the constructive discussion with the speaker afterwards was the icing on the cake and totally confirmed my first impression\u201c, Christoph remembers. \u201cAs soon as I got home, I registered directly\u201c.<\/p>\n\n\n

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Christoph Hesse<\/strong><\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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CEO at Sport-Hesse<\/strong><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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“SELLERLOGIC Lost & Found is simply a great tool, everything fits just perfectly, the operation, the reimbursements, the onboarding, and the service! We definitely don’t want to go back to manually working out possible reimbursement claims.”<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n<\/div><\/div>\n\n\n

Successful Results with SELLERLOGIC:<\/h3>\n\n\n\n

Even the implementation of the solution exceeded his expectations. Although Christoph’s personal experience with SELLERLOGIC’s CSO during the conference was already all he needed to make the decision, \u201cthe initial reimbursement surprised me anyway: Sport-Hesse got 15,000 Euros back from Amazon!\u201c.<\/p>\n\n\n\n

SELLERLOGIC’s promise of saving time and easy handling also rang true. \u201cThey also offer an impeccable service – even on Saturday I received a response from the customer support team!\u201c Christoph explains. \u201cIn general, dealing with the customer support team has been very pleasant. They always have the right answer to my problems\u201c.<\/p>\n\n\n\n

\u201cThe tool itself works very well, since the operational component is clear and it can be easily integrated into your own daily routine. In addition, there is a knowledge database \u2013 which beside the customer support team \u2013 has also helped us a lot when we had doubts or questions.\u201c <\/p>\n\n\n\n

\u201cThe performance of the tool is simply convincing and totally justifies the price!\u201c Christoph states. \u201cIn any case, manual checking is no longer an issue at Sport-Hesse\u201c.<\/p>\n\n\n\n

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Download now!<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Foundation:1984 Industry:Sport equipment, Team sports, Sports brands Items in Amazon: approx. 6.000 SKUs Shipments:approx. 30.000 per month Background: Christoph J. Hesse started selling his sport gear directly on the field after games when he was still studying business economics. This is how the idea of creating his company was born. In 1984, Christoph opened his first<\/p>\n","protected":false},"author":3,"featured_media":4855,"parent":5362,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5556","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nWhy Lost & Found convinced Sport-Hesse | SELLERLOGIC<\/title>\n<meta name=\"description\" content=\""They always have the right answer to my problems\u201c - How Sport-Hesse got a 5-digit reembursment by Amazon thanks to Lost & Found.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sellerlogic.com\/en\/resources\/success-story-sport-hesse\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Lost & Found convinced Sport-Hesse | SELLERLOGIC\" \/>\n<meta property=\"og:description\" content=\""They always have the right answer to my problems\u201c - 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