
{"id":21431,"date":"2022-07-26T14:42:16","date_gmt":"2022-07-26T14:42:16","guid":{"rendered":"https:\/\/www.sellerlogic.com\/?p=21431"},"modified":"2025-02-03T11:47:33","modified_gmt":"2025-02-03T11:47:33","slug":"amazon-reimbursement","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/en\/blog\/amazon-reimbursement\/","title":{"rendered":"Amazon Reimbursements for FBA Sellers: How to Get Your Money Back in 2025"},"content":{"rendered":"\n<p class=\"theme-wp-block gb-responsive-445419-identifier\">Fulfillment by Amazon (FBA) enables savvy entrepreneurs to earn money as an e-commerce seller, even without their own logistics setup, extensive experience, or formal training. However, like any great business opportunity, it comes with its challenges \u2013 most notably, the process of claiming every Amazon reimbursement you\u2019re entitled to. The good news? With the right strategy, these processes are manageable. Here&#8217;s a fact: Amazon owes money to most FBA sellers due to errors like incorrect inventory counts, but it does not automatically issue refunds.<\/p>\n\n\n\n<p class=\"theme-wp-block gb-responsive-373620-identifier\">According to a Forbes report, Amazon was able to transport <a href=\"https:\/\/www.forbes.com\/sites\/andriacheng\/2019\/12\/12\/how-serious-is-amazons-threat-to-ups-fedex-study-finds-it-could-soon-beat-them-in-us-package-delivery-volume\/#48d99e1368f4\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">2.5 billion<\/a> shipments annually. Some of these items were, for example, lost, stolen, or destroyed during inbound shipment, in picking and packing, or during transit.&nbsp;<\/p>\n\n\n\n<h2 class=\"theme-wp-block wp-block-heading gb-responsive-864033-identifier\">What Are Amazon FBA Reimbursements?<\/h2>\n\n\n\n<p class=\"theme-wp-block gb-responsive-82551-identifier\">If you use Amazon FBA as your fulfillment service, there\u2019s a good chance Amazon owes you money. Anytime Amazon makes a mistake during the FBA process \u2013 such as when your item is damaged in the warehouse, in transit, or during a return \u2013 you\u2019re entitled to file a reimbursement claim. While Amazon strives to keep sellers informed, the reimbursement process is far from optimized, often requiring sellers to take the initiative.&nbsp;<\/p>\n\n\n\n<p class=\"theme-wp-block gb-responsive-163267-identifier\"><strong>Why Do FBA Sellers Need Reimbursements?&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"theme-wp-block gb-responsive-433387-identifier\">Although a single reimbursement may not significantly impact your margins, these claims can add up over time, potentially amounting to as much as 3% of your annual revenue. Drawing from experiences SELLERLOGIC has had in the past, this can amount to a few thousand dollars for small businesses and up to 500k for businesses with larger product portfolios.<\/p>\n\n\n\n<h2 class=\"theme-wp-block wp-block-heading gb-responsive-554219-identifier\">Who Qualifies for Amazon Reimbursements?<\/h2>\n\n\n\n<p class=\"theme-wp-block gb-responsive-41257-identifier\">Not all sellers are qualified for an Amazon FBA refund. You can use the following list to assess whether you qualify or not:<\/p>\n\n\n<div class=\"theme-block-list\">\n<ul class=\"theme-wp-block wp-block-list gb-responsive-277978-identifier\">\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-964444-identifier\">Only undamaged items are eligible for an Amazon refund.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-528501-identifier\">Sellers are required to enter the proper shipment plan, which details the components and features of your goods.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-285747-identifier\">Sellers using the Amazon FBA program must follow Amazon&#8217;s procedures to address orders that include damaged or missing items.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-397561-identifier\">Products can only be reimbursed by Amazon if they adhere to its rules and specifications.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-544288-identifier\">The goods must also adhere to FBA inventory criteria.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-13396-identifier\">You cannot ask Amazon to discard your product and then ask for a refund.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-664357-identifier\">You cannot be reimbursed for an item if Amazon has the right to dispose of it (due to expiration, for example).<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-920007-identifier\">Your item will not be compensated if a consumer damages it and then returns it.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-459599-identifier\">Some products are principally not reimbursable. These include, for example, food and pet food, medicine, cosmetics, glassware, etc.<\/li>\n<\/ul>\n<\/div>\n\n\n<p class=\"theme-wp-block gb-responsive-568547-identifier\">You may be qualified to get Amazon FBA compensation in any of the aforementioned ways. Let&#8217;s take a look at how to file a reimbursement claim in detail.<\/p>\n\n\n<div class=\"wp-block-image gb-responsive-761472-identifier desktop-align-center xl-align-center lg-align-center md-align-center sm-align-center\">\n<figure class=\"theme-wp-block aligncenter size-full\"><img decoding=\"async\" width=\"2560\" height=\"1435\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-scaled.jpeg\" alt=\"The best Amazon reimbursement service handles everything from claim to communication.\" class=\"wp-image-79643\" srcset=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-medium.jpeg 407w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-medium-large.jpeg 768w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-large.jpeg 844w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-huge.jpeg 1536w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-2048x1148.jpeg 2048w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-scaled.jpeg 2560w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><\/div>\n\n\n<p class=\"theme-wp-block gb-responsive-149868-identifier has-large-font-size\">How Do I File a Claim With Reimbursement From Amazon?<\/p>\n\n\n\n<p class=\"theme-wp-block gb-responsive-282227-identifier\">It\u2019s a common question we hear. You can ask Amazon for the money you think it owes you due to inventory discrepancies and errors by filing an Amazon reimbursement claim. For example, if a customer receives a refund even though they didn&#8217;t return the item, Amazon can owe you money. More on the reasons later.<\/p>\n\n\n\n<h2 class=\"theme-wp-block wp-block-heading gb-responsive-663755-identifier\">The Amazon FBA Refund Procedure<\/h2>\n\n\n\n<p class=\"theme-wp-block gb-responsive-23525-identifier\">You must submit an inventory report for every individual claim if Amazon has lost, damaged, etc. any of your goods and did not reimburse you proactively. You will be required to submit the following data for this report:<\/p>\n\n\n<div class=\"theme-block-list\">\n<ul class=\"theme-wp-block wp-block-list gb-responsive-365860-identifier\">\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-873680-identifier\">The seller ID for Amazon.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-119560-identifier\">The ASIN of each misplaced item.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-240479-identifier\">The total amount of each lost product.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-719720-identifier\">What caused the loss? (The item is damaged, missing, or destroyed.)<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-824693-identifier\">Following your completion of the Amazon inventory report, Amazon will examine it and decide if you qualify for reimbursement.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-144273-identifier\">If one of their associates made a mistake or accidentally lost your item, Amazon will handle the Amazon FBA seller&#8217;s claim for that loss of product.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-276482-identifier\">You may file a complaint if Amazon rejects your claim.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-244591-identifier\">To ensure that you receive compensation for your product loss, you must adhere to Amazon&#8217;s specific Amazon reimbursement process.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-239192-identifier\">To ensure that you receive payment, always read Amazon&#8217;s instructions carefully and complete the Amazon FBA reimbursement report.<\/li>\n<\/ul>\n<\/div>\n\n\n<h2 class=\"theme-wp-block wp-block-heading gb-responsive-471596-identifier\">Types of Amazon FBA Reimbursements<\/h2>\n\n\n\n<p class=\"theme-wp-block gb-responsive-200483-identifier\">There are different types of FBA errors that entitle you to a reimbursement claim. Here is a list of the most common errors.&nbsp;<\/p>\n\n\n\n<h3 class=\"theme-wp-block wp-block-heading gb-responsive-245951-identifier\">Inbound Shipment<\/h3>\n\n\n<div class=\"theme-block-list\">\n<ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-690494-identifier\">\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-643698-identifier\">You have shipped the goods, but they haven&#8217;t fully arrived at the Amazon warehouse.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-707184-identifier\">Amazon deducts from your stock after the shipment is marked as closed.&nbsp;<\/li>\n<\/ul>\n<\/div>\n\n\n<h3 class=\"theme-wp-block wp-block-heading gb-responsive-365509-identifier\">Inventory or Stock Discrepancies<\/h3>\n\n\n<div class=\"theme-block-list\">\n<ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-424560-identifier\">\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-538418-identifier\">Inventory goes missing, and Amazon does not automatically reimburse you.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-90618-identifier\">Amazon damages your items in their warehouse and fails to provide proactive reimbursement.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-881113-identifier\">Amazon destroys sellable items without your permission and before the 30-day period ends<\/li>\n<\/ul>\n<\/div>\n\n\n<h3 class=\"theme-wp-block wp-block-heading gb-responsive-226011-identifier\">Overcharged FBA Fees<\/h3>\n\n\n<div class=\"theme-block-list\">\n<ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-674322-identifier\">\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-333013-identifier\">Amazon overcharges you because of incorrect measurements of your package&#8217;s size and weight.<\/li>\n<\/ul>\n<\/div>\n\n\n<h3 class=\"theme-wp-block wp-block-heading gb-responsive-221428-identifier\">Items Are Missing Upon Return<\/h3>\n\n\n<div class=\"theme-block-list\">\n<ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-784861-identifier\">\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-365732-identifier\">The customer has initiated a return and already received a refund, but Amazon has not credited you back the corresponding amount<\/li>\n<\/ul>\n<\/div>\n\n\n<h3 class=\"theme-wp-block wp-block-heading gb-responsive-70754-identifier\">Items Are Lost in the Amazon Warehouse&nbsp;<\/h3>\n\n\n<div class=\"theme-block-list\">\n<ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-730163-identifier\">\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-974764-identifier\">Items get lost in an Amazon warehouse when a customer return is scanned upon entry but doesn&#8217;t make it back to your inventory. Amazon does not automatically reimburse you.<\/li>\n\n\n\n<li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-42225-identifier\">Your items are not listed in the inventory despite being returned to the warehouse, due to a missing scan.<\/li>\n<\/ul>\n<\/div>\n\n\t\t<div  class=\"theme-wp-block theme-block-card-posts gb-responsive-329144-identifier layout-vertical-cards-content\">\n\t\t<div class=\"wrap-inner-blocks\">\n\t\t\t<div class=\"post-card \">\n\t<div class=\"inside-wrap-card\">\n\t\t<div class=\"cover-wrap\">\n\t\t\t\t\t\t\t<a class=\"background-thumbnail has-image\" href=\"https:\/\/www.sellerlogic.com\/en\/blog\/fba-inventory-reimbursement-policy\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"405\" height=\"240\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/31113813\/amazon-fba-reimbursement-policy-thumbnail.jpeg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"Amazon&#039;s FBA reimbursement policy explained.\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"wrap-content\">\n\t\t\t<div class=\"title\">\n\t\t\t\t<a href=\"https:\/\/www.sellerlogic.com\/en\/blog\/fba-inventory-reimbursement-policy\/\">Recover Your Funds \u2013 Amazon&#8217;s FBA Inventory Reimbursement Policy Explained<\/a>\n\t\t\t<\/div>\n\t\t\t<div class=\"wrap-excerpt\">There is no question that using Amazon FBA offers you significant advantages as a seller. But you should always keep your eyes open, as not everything runs smoothly in the multi-stage and complex FBA processes. Before this backdrop, knowing what\u2019s what in r&#8230;<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n\n\n\n<h2 class=\"theme-wp-block wp-block-heading gb-responsive-790696-identifier\">Recent Changes to Amazon\u2019s FBA Reimbursement Policies [2024]&nbsp;&nbsp;<\/h2>\n\n\n\n<h3 class=\"theme-wp-block wp-block-heading gb-responsive-63381-identifier\">Shorter Time Window for Your Amazon Reimbursement Claim&nbsp;<\/h3>\n\n\n\n<p class=\"theme-wp-block gb-responsive-85809-identifier\">One of the most impactful changes to Amazon\u2019s FBA reimbursement policies is the drastic reduction in the claim window for lost or damaged inventory. Previously, you had up to 18 months to file reimbursement claims. However, as of 2024, this window has been shortened to just 60 days. This reduction requires you to be more proactive and vigilant in regularly auditing your inventory and filing claims promptly when you see a discrepancy. While the shorter timeframe aims to expedite the reimbursement process, it also adds pressure on sellers to closely track their shipments and inventory status.<\/p>\n\n\n\n<h3 class=\"theme-wp-block wp-block-heading gb-responsive-777188-identifier\">Automated Reimbursement Processes: What to Expect<\/h3>\n\n\n\n<p class=\"theme-wp-block gb-responsive-658115-identifier\">Amazon has introduced proactive reimbursements for certain situations involving lost or damaged items. Since 2024, Amazon automatically issues reimbursements for inventory losses or damages occurring within their fulfillment centers, which is designed to reduce the need for sellers to manually file claims. This change is designed to minimize your manual effort. However, it\u2019s important to note that this automation only applies to specific circumstances; issues like removal claims or customer return mishandling still require manual claim submissions.<\/p>\n\n\n\n<h3 class=\"theme-wp-block wp-block-heading gb-responsive-860586-identifier\">Increased Transparency for Fee Overcharges<\/h3>\n\n\n\n<p class=\"theme-wp-block gb-responsive-817212-identifier\">Amazon now features increased transparency and stricter requirements for claims related to incorrect FBA fees. When filing a claim for overcharged fees, be prepared to&nbsp; include a more detailed fee breakdown and product measurements. These stricter requirements are designed to make the review process for Amazon\u2019s team easier.<\/p>\n\n\n\n<h3 class=\"theme-wp-block wp-block-heading gb-responsive-543646-identifier\">New Approach to Reimbursement Based on Manufacturing Costs<\/h3>\n\n\n\n<p class=\"theme-wp-block gb-responsive-77540-identifier\">Effective March 10, 2025, Amazon will modify its reimbursement calculations for lost or damaged inventory. It will be based on the product&#8217;s manufacturing cost, referring to the cost to source a product from a manufacturer, wholesaler, reseller, or produce it if you are the manufacturer. This excludes expenses like shipping, handling, or customs duties. You can either use Amazon&#8217;s manufacturing cost estimate, based on an evaluation of comparable products, or state your own manufacturing costs.<\/p>\n\n\n\n<h2 class=\"theme-wp-block wp-block-heading gb-responsive-703680-identifier\">Turn Your Amazon Reimbursement Claim Into Revenue Automatically with SELLERLOGIC<\/h2>\n\n\n\t\t<div  class=\"theme-wp-block theme-block-text-banner gb-responsive-444701-identifier layout-explore\">\n\n\t\t<div class=\"text-banner-cta text-banner-explore-cta\">\n\t<div class=\"wrap-content\">\n\t\t<div class=\"wrap-title\">\n\t\t\tExplore SELLERLOGIC Lost &#038; Found Full-Service\t\t<\/div>\n\t\t<div class=\"wrap-description\">\n\t\t\t<div class=\"text-description\">\n\t\t\t\tYour Amazon reimbursements, handled by us. New all-inclusive service.\t\t\t<\/div>\n\t\t\t<div class=\"wp-block-button is-style-theme-white\">\n\t\t\t\t\t\t\t\t<a class=\"wp-block-button__link\" href=\"https:\/\/auth.sellerlogic.com\/en\/site\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Start now<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\n\n\n\n<p class=\"theme-wp-block gb-responsive-225111-identifier\">SELLERLOGIC Lost &amp; Found Full-Service steps in to handle the entire reimbursement claim process for you, ensuring that the money you\u2019re owed goes directly into your account.<\/p>\n\n\n\n<p class=\"theme-wp-block gb-responsive-941112-identifier\">SELLERLOGIC sets itself apart with real expertise. Unlike fully automated solutions, our service is handled by professionals who are flexible, compliant, and tailored to meet your specific needs. Our efficient internal processes ensure that your case is addressed within 24 hours, providing quick and effective resolutions.<\/p>\n\n\n\n<p class=\"theme-wp-block gb-responsive-214118-identifier\">Transparency is key at SELLERLOGIC. You can stay informed with easy access to every refund transaction in Seller Central, keeping you updated effortlessly. We offer comprehensive coverage, handling a wide range of cases, from stock shortages and damaged goods to returns and delivery issues. This ensures precise and efficient resolutions, giving you peace of mind.<\/p>\n\n\n\n<p class=\"theme-wp-block gb-responsive-908381-identifier\">One of the standout features is our extended reach. You can claim FBA errors up to 105 days in the past (this does not include lost or damaged items, for which the time window of 60 days applies). Additionally, our platform allows you to manage multiple accounts from one centralized location, enabling you to scale your business seamlessly.<\/p>\n\n\n\n<p class=\"theme-wp-block gb-responsive-401233-identifier\">SELLERLOGIC provides support on a global level. Our service covers every Amazon marketplace, allowing you to expand globally with ease, while we handle the complexities for you. And with our performance-based pricing, you only pay a 25% commission on successful claims \u2013 no hidden costs, no minimum contract term.<\/p>\n\n\n\n<p class=\"theme-wp-block gb-responsive-247379-identifier\">Designed to accommodate the unique needs of programs like PAN-EU or virtual warehouses like Seller Flex, <a href=\"https:\/\/www.sellerlogic.com\/en\/amazon-lost-and-found\/\">SELLERLOGIC Lost &amp; Found Full-Service<\/a> ensures that our solution meets the specific requirements of your marketplace. Turn reimbursement claims into revenue with zero effort and focus on growing your business while we handle the rest.<\/p>\n\n\n\n<h3 class=\"theme-wp-block wp-block-heading gb-responsive-313397-identifier\">FAQs<\/h3>\n\n\n\n<div class=\"theme-wp-block schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1738144714311\"><strong class=\"schema-faq-question\"><strong>What is an Amazon reimbursement report?<\/strong><\/strong> <p class=\"schema-faq-answer\">An Amazon reimbursement report is a detailed list showing all the reimbursements you&#8217;ve received from Amazon for things like lost or damaged items. This helps you keep track of the money Amazon has paid back to you.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1738144736281\"><strong class=\"schema-faq-question\"><strong>What are Amazon reimbursement services?<\/strong><\/strong> <p class=\"schema-faq-answer\">Amazon reimbursement services are special services provided by companies or tools that help you find, file, and manage reimbursement claims. These services help you get back money you are owed for inventory issues and errors.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1738144758657\"><strong class=\"schema-faq-question\"><strong>How can an Amazon reimbursement specialist help me?<\/strong><\/strong> <p class=\"schema-faq-answer\">An Amazon reimbursement specialist like SELLEROGIC is an expert who helps you with the reimbursement process. They find problems, file claims, and talk to Amazon to make sure you get your money back. In SELLERLOGIC\u2019s case, we take care of everything.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1738144803320\"><strong class=\"schema-faq-question\"><strong>What is an Amazon reimbursement audit?<\/strong><\/strong> <p class=\"schema-faq-answer\">An Amazon reimbursement audit is a thorough check of your inventory records to find where Amazon might owe you money. This check ensures that you file all eligible claims and get back the money you deserve.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1738144824916\"><strong class=\"schema-faq-question\"><strong>How does Amazon reimbursement software work?<\/strong><\/strong> <p class=\"schema-faq-answer\">Amazon reimbursement software automates the process of finding and filing claims. It scans your inventory records to spot problems and automatically files claims for you. This makes the reimbursement process quicker and easier.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1738144848804\"><strong class=\"schema-faq-question\"><strong>What is an Amazon reimbursement tool?<\/strong><\/strong> <p class=\"schema-faq-answer\">An Amazon reimbursement tool is a software program that helps you manage and track your claims. It features tools for finding issues, filing claims, and generating reports to keep track of your reimbursement status.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1738144867374\"><strong class=\"schema-faq-question\"><strong>What are the different types of Amazon reimbursements?<\/strong><\/strong> <p class=\"schema-faq-answer\">There are different types of Amazon reimbursements, such as money back for lost or damaged items, wrong fees by FBA, shipment mistakes, and return issues. Each type fixes a specific problem that affects your inventory and causes a loss of money.<\/p> <\/div> <\/div>\n\n\n\n<p class=\"theme-wp-block gb-responsive-102643-identifier has-small-font-size\">Image credits: \u00a9Prostock-studio \u2013 stock.adobe.com \/ \u00a9auc \u2013 stock.adobe.com \/ \u00a9 Sirichat. Camphol \u2013 stock.adobe.com<\/p>\n\n\n\n<p class=\"theme-wp-block gb-responsive-931991-identifier\"><\/p>\n\n\n\n<p class=\"theme-wp-block gb-responsive-172048-identifier\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fulfillment by Amazon (FBA) enables savvy entrepreneurs to earn money as an e-commerce seller, even without their own logistics setup, extensive experience, or formal training. However, like any great business opportunity, it comes with its challenges \u2013 most notably, the process of claiming every Amazon reimbursement you\u2019re entitled to. The good news? With the right<\/p>\n","protected":false},"author":26,"featured_media":79679,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[61,8,63],"tags":[],"class_list":["post-21431","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to-amazon-selling","category-tips-tricks","category-tools-for-amazon"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Amazon Reimbursement Guide for Sellers [2025]<\/title>\n<meta name=\"description\" content=\"Amazon owes most FBA sellers money because of FBA errors. 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Check out how to claim Amazon reimbursements and get your money back!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sellerlogic.com\/en\/blog\/amazon-reimbursement\/\" \/>\n<meta property=\"og:site_name\" content=\"SELLERLOGIC - Smart Tools for Amazon Sellers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SellerLogic\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-26T14:42:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-03T11:47:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31105141\/amazon-reimbursement-service-scaled.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1706\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Anastasiia Yashchenko\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@sellerlogic\" \/>\n<meta name=\"twitter:site\" content=\"@sellerlogic\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anastasiia Yashchenko\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.sellerlogic.com\/en\/blog\/amazon-reimbursement\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.sellerlogic.com\/en\/blog\/amazon-reimbursement\/\"},\"author\":{\"name\":\"Anastasiia Yashchenko\",\"@id\":\"https:\/\/www.sellerlogic.com\/en\/#\/schema\/person\/27458d3db195f7d957db7a11883da3df\"},\"headline\":\"Amazon Reimbursements for FBA Sellers: How to Get Your Money Back in 2025\",\"datePublished\":\"2022-07-26T14:42:16+00:00\",\"dateModified\":\"2025-02-03T11:47:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.sellerlogic.com\/en\/blog\/amazon-reimbursement\/\"},\"wordCount\":1850,\"publisher\":{\"@id\":\"https:\/\/www.sellerlogic.com\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.sellerlogic.com\/en\/blog\/amazon-reimbursement\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31105141\/amazon-reimbursement-service-scaled.jpeg\",\"articleSection\":[\"Selling on Amazon\",\"Tips &amp; Tricks\",\"Tools for Amazon sellers\"],\"inLanguage\":\"en-US\"},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/www.sellerlogic.com\/en\/blog\/amazon-reimbursement\/\",\"url\":\"https:\/\/www.sellerlogic.com\/en\/blog\/amazon-reimbursement\/\",\"name\":\"The Amazon Reimbursement Guide for Sellers [2025]\",\"isPartOf\":{\"@id\":\"https:\/\/www.sellerlogic.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.sellerlogic.com\/en\/blog\/amazon-reimbursement\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.sellerlogic.com\/en\/blog\/amazon-reimbursement\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31105141\/amazon-reimbursement-service-scaled.jpeg\",\"datePublished\":\"2022-07-26T14:42:16+00:00\",\"dateModified\":\"2025-02-03T11:47:33+00:00\",\"description\":\"Amazon owes most FBA sellers money because of FBA errors. 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