{"id":84629,"date":"2019-12-01T13:24:00","date_gmt":"2019-12-01T13:24:00","guid":{"rendered":"https:\/\/www.sellerlogic.com\/blog\/interview-with-arne-team-lead-of-customer-success-at-sellerlogic\/"},"modified":"2025-12-04T15:54:23","modified_gmt":"2025-12-04T15:54:23","slug":"interview-with-arne-team-lead-of-customer-success-at-sellerlogic","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/en\/blog\/interview-with-arne-team-lead-of-customer-success-at-sellerlogic\/","title":{"rendered":"Interview with Arne \u2013 Team Lead of Customer Success at SELLERLOGIC"},"content":{"rendered":"<p class=\"theme-wp-block is-style-default gb-responsive-696956-identifier\">What kind of people actually work at SELLERLOGIC and who contributes to the success of the company? That\u2019s exactly what we want to find out in our interview series with the SELLERLOGIC employees \u2013 after all, they best represent a company. Join us behind the scenes, and if you are interested in being part of our next employee interview, <a href=\"https:\/\/www.sellerlogic.com\/de\/jobs\/\" target=\"_blank\" rel=\"noreferrer noopener\">you can apply directly here<\/a>. <br><br>Today we introduce you to Arne \u2013 our Team Lead in Customer Success!<\/p><p class=\"theme-wp-block is-style-default gb-responsive-606535-identifier\"><strong>SELLERLOGIC<\/strong><strong>: Arne, where do you originally come from and what is special about this place?<\/strong><\/p><p class=\"theme-wp-block is-style-default gb-responsive-352823-identifier\">I was born and raised in Berlin, in a Berlin of the 80s and 90s, so I experienced the fall of the Wall firsthand, as I grew up not far from Warschauer Stra\u00dfe. Although Berlin is large and partly dirty, it has many beautiful corners, which I associate with many wonderful memories. In the meantime, I lived outside of Berlin for nearly 20 years and have now moved back to Berlin. It is precisely the size that I like about Berlin. You can be alone in the crowd here and still have many good contacts spread throughout the city, and that means something. Because Berlin is so large that each district has its own shopping area. Berlin is truly multi-cultural, and you can feel this mix everywhere in the city, which is why I will always carry Berlin in my heart, even if I should end up somewhere else again.<\/p><p class=\"theme-wp-block is-style-default gb-responsive-702359-identifier\"><strong>How would you describe the company or the products and your tasks to your friends?<\/strong><\/p><p class=\"theme-wp-block is-style-default gb-responsive-594074-identifier\">As Team Lead for Customer Success and Support, I have been with the company since September, but I noticed early on that it is a very interesting company. Flat hierarchies are truly the norm here, and I like it to be innovative, progressive, and open-minded. I am here to build up and expand customer support, bringing in employees so that we can provide the best support for our customers.<\/p><p class=\"theme-wp-block is-style-default gb-responsive-186637-identifier\"><strong>How did you come to SELLERLOGIC?<\/strong><\/p><p class=\"theme-wp-block is-style-default gb-responsive-473220-identifier\">Long story\u2026 the CEO can be quite persistent. We met in 2016 when I was still working in seller services at Amazon, and since then there have been moments when we interacted, and he would ask me if I wanted to work for him. Initially, I declined because I was satisfied at Amazon, but in February 2019, we were in contact again, and he apparently asked me at just the right moment if I would reconsider. So, we met for a conversation, and well, now I have been with SELLERLOGIC since September and I do not regret my decision!<\/p><p class=\"theme-wp-block is-style-default gb-responsive-262127-identifier\"><strong>What is your impression of SELLERLOGIC and the team?<\/strong><\/p><p class=\"theme-wp-block is-style-default gb-responsive-158249-identifier\">I have already mentioned above what I think about SELLERLOGIC, but one more thing: SELLERLOGIC does everything right and finds solutions for sellers who feel abandoned at Amazon and provides good support, which gives our customers real added value. The team, small but fine, is a nice mix of different but very interesting people. Even though I work from home and from Berlin, I have already had the luck to meet the team in person, and it will be an exciting and interesting time, as I believe we can catapult SELLERLOGIC forward together.<\/p><p class=\"theme-wp-block is-style-default gb-responsive-387535-identifier\"><strong>What three qualities define you? Introduce yourself briefly. What are your best sides?<\/strong><\/p><p class=\"theme-wp-block is-style-default gb-responsive-357481-identifier\">Phew, luckily I was asked about my best sides, because I don&#8217;t have any bad ones. No, seriously, I am an empathetic listener and questioner. According to MBTI, I am chaotic-creative with a slight helper syndrome. But ultimately, the words of J\u00fcrgen von der Lippe describe me quite well: &#8220;Feet in the fire and hair in the wind&#8221; \u2013 I like to be on the go. Sitting at home is rather dreadful for me, and I often just need to get out.<\/p><p class=\"theme-wp-block is-style-default gb-responsive-858251-identifier\"><strong>Finish the sentence: When I grow up, I will &#8230;<\/strong><\/p><p class=\"theme-wp-block is-style-default gb-responsive-134193-identifier\">When I grow up, I will be a banker and rob the world.<\/p><p class=\"theme-wp-block is-style-default gb-responsive-252992-identifier\">I don&#8217;t think I will ever really grow up and somehow I always have silly ideas in my head, I enjoy gaming on the PlayStation and I also like to do sports (even if it doesn&#8217;t show at the moment), there&#8217;s never room for boredom with me.<\/p><p class=\"theme-wp-block is-style-default gb-responsive-179377-identifier\"><strong>Can people follow you somewhere, for example on Twitter or Instagram?<\/strong><\/p><p class=\"theme-wp-block is-style-default gb-responsive-945089-identifier\">The stalker question, yes, you can follow me very well on public transport. ? I am on FB and IG, but I only use FB for information. It&#8217;s rather rare for me to post something; if I do, it&#8217;s usually reposts of news, for example. Because when I go to a concert, I am one of those who leave the smartphone in the pocket and enjoy the concert instead of filming and posting, and my food doesn&#8217;t necessarily need to be seen by everyone. ?<\/p><p class=\"theme-wp-block is-style-default gb-responsive-436560-identifier\"><strong>Tell us one of your quirks.<\/strong><\/p><p class=\"theme-wp-block is-style-default gb-responsive-664525-identifier\">Quirks!? Well, I wouldn&#8217;t really know, because what others might call a quirk is normal for me, as normality is like art: it lies in the eye of the beholder, and since my behavior is normal for me, I believe I have no quirks. Therefore, I will just respond with excuses here, as I can&#8217;t say anything about it.<\/p><p class=\"theme-wp-block is-style-default gb-responsive-456683-identifier has-small-font-size\">Image credits in the order of the images: \u00a9 Zarya Maxim &#8211; stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"<p>What kind of people actually work at SELLERLOGIC and who contributes to the success of the company? That\u2019s exactly what we want to find out in our interview series with the SELLERLOGIC employees \u2013 after all, they best represent a company. Join us behind the scenes, and if you are interested in being part of<\/p>\n","protected":false},"author":3,"featured_media":714,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[1662],"tags":[],"class_list":["post-84629","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-in-ones-own-case"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Interview with Arne \u2013 Team Lead of Customer Success at SELLERLOGIC | SELLERLOGIC - Smart Tools for Amazon Sellers<\/title>\n<meta name=\"description\" content=\"Discover Arne&#039;s journey as Team Lead of Customer Success at SELLERLOGIC, his perspectives on operational processes, and personal interests. 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