{"id":5555,"date":"2020-12-18T10:58:04","date_gmt":"2020-12-18T10:58:04","guid":{"rendered":"https:\/\/www.sellerlogic.com\/?page_id=5555"},"modified":"2020-12-18T15:49:22","modified_gmt":"2020-12-18T15:49:22","slug":"histoire-d-un-succes-samtige-haut","status":"publish","type":"page","link":"https:\/\/www.sellerlogic.com\/fr\/ressources\/histoire-d-un-succes-samtige-haut\/","title":{"rendered":"Success Story: Samtige Haut FR"},"content":{"rendered":"\n\t
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\n\t\tRembours\u00e9s en un clic\t<\/h1>\n\n\n\n\t\t

\n\t\t“Samtige Haut” obtient des remboursements d\u2019Amazon gr\u00e2ce \u00e0 Lost & Found\t<\/h2>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\t
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\"Success<\/figure>\n\n\n\n

Fondation<\/strong>:<\/strong>
Novembre 2016<\/p>\n\n\n\n

Secteur<\/strong>:<\/strong>
Cosm\u00e9tiques, compl\u00e9ments alimentaires, produits biologiques<\/p>\n\n\n\n

Articles sur Amazon: <\/strong><\/strong>
1.000<\/p>\n\n\n\n

Exp\u00e9ditions<\/strong>: <\/strong>
environ 8.000 par mois<\/p>\n<\/div>\n\n\n\n

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Contexte :<\/h3>\n\n\n\n

En 2018, Amazon a r\u00e9alis\u00e9 un chiffre d\u2019affaires de 232,9 milliards de dollars US. En Allemagne, environ 45% des vendeurs Amazon exp\u00e9dient leurs marchandises via le service \u00ab Exp\u00e9di\u00e9 par Amazon \u00bb \u00ab Fullfilled by Amazon  ou FBA \u00bb. C\u2019est le cas de Sandra Schriewer et de sa boutique Amazon \u00ab Samtige Haut \u00bb  \u00ab Peau de velours \u00bb. Malgr\u00e9 tous les avantages du programme FBA, il n\u2019est plus possible pour les vendeurs Amazon de suivre le flux de donn\u00e9es des transactions FBA d\u00e8s que leurs ventes augmentent. Pour cette raison, ils renoncent souvent \u00e0 toute forme d\u2019analyse.<\/p>\n\n\n\n

Contexte et d\u00e9fi :<\/h3>\n\n\n\n

A l\u2019origine, Sandra Schriewer est issue de l\u2018industrie cosm\u00e9tique. En parall\u00e8le \u00e0 son activit\u00e9 de vente en ligne \u00e0 Berlin, elle poursuit des \u00e9tudes de marketing en ligne et de commerce \u00e9lectronique.<\/p>\n\n\n\n

Elle souhaite mettre en pratique les connaissances qu\u2019elle a acquises durant cette p\u00e9riode et les combiner avec sa passion pour les cosm\u00e9tiques et la nutrition. C\u2019est ainsi qu\u2019elle cr\u00e9e sa boutique \u00ab Samtige Haute \u00bb \u00ab Peau de velours \u00bb sur Amazon. Avec plus de 1.000 articles au catalogue et 8.000 exp\u00e9ditions par mois via le programme FBA, il lui devient pratiquement impossible de suivre l\u2019immense flux de donn\u00e9es g\u00e9n\u00e9r\u00e9 par Amazon. Elle s\u2019aper\u00e7oit rapidement qu\u2019elle a besoin d\u2019un outil pour l\u2019aider \u00e0 contr\u00f4ler les processus du programme FBA.<\/p>\n\n\n\n

\u00ab En tant que vendeur en ligne, vous faites confiance au programme FBA d\u2019Amazon car il facilite consid\u00e9rablement la logistique de l\u2019entreprise. Cependant, il est clair que m\u00eame des g\u00e9ants mondiaux comme Amazon font des erreurs. A mon niveau de vendeur, un contr\u00f4le manuel des erreurs est hors de question, car l\u2019analyse des donn\u00e9es et des probl\u00e9matiques est tr\u00e8s complexe et requiert \u00e9norm\u00e9ment de temps. Cela ne serait pas du tout rentable. \u00bb indique Sandra Schriewer. \u00ab La solution Lost & Found de SELLERLOGIC, m\u2019a \u00e9t\u00e9 recommand\u00e9e par mon mari, qui travaillait d\u00e9j\u00e0 avec le Repricer de l\u2019entreprise et qui \u00e9tait tr\u00e8s satisfait du produit. Il existe de nombreuses solutions sur le march\u00e9 sans lesquelles une entreprise comme la mienne peut difficilement r\u00e9ussir sur la marketplace d\u2019Amazon. Mais je pense que Lost & Found est r\u00e9ellement unique et indispensable pour les
vendeurs FBA \u00bb .<\/p>\n\n\n\n

La Solution :<\/h3>\n\n\n\n

\u00ab L\u2019outil est tr\u00e8s simple \u00e0 utiliser et se laisse tr\u00e8s rapidement param\u00e9trer. Les instructions \u00e9tape par \u00e9tape et les pages d\u2019aide disponibles sont tr\u00e8s utiles et vous n\u2019avez pas besoin de l\u2019aide de SELLERLOGIC pour d\u00e9marrer. Lost & Found identifie chaque jour de nouveaux cas de r\u00e9clamations et fournit directement des blocs de texte pr\u00e9d\u00e9finis qu\u2019il suffit d\u2019envoyer \u00e0 Amazon \u00e0 partir de votre compte Seller Central. Il ne me reste plus qu\u2019\u00e0 faire des copier-coller pour obtenir un remboursement d\u2019Amazon. Comme la plupart des r\u00e9clamations sont accept\u00e9es imm\u00e9diatement sans question suppl\u00e9mentaire, c\u2019est un travail tr\u00e8s agr\u00e9able. \u00bb, explique Sandra Schriewer.<\/p>\n\n\n

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Sandra Schriewer<\/strong><\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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Directrice g\u00e9n\u00e9rale de \u201eSamtige Haut\u201c<\/strong><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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\u00ab\u00a0Il existe de nombreuses solutions sur le march\u00e9 sans lesquelles une entreprise comme la mienne peut difficilement r\u00e9ussir sur la marketplace d\u2019Amazon. Mais je pense que Lost & Found est r\u00e9ellement unique et indispensable pour les vendeurs FBA! \u00bb<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div><\/div>\n<\/div><\/div>\n\n\n

Les R\u00e9sultats de Lost & Found :<\/h3>\n\n\n\n

\u00ab Lost & Found analyse r\u00e9troactivement toutes les transactions des 18 derniers mois. De ce fait, imm\u00e9diatement apr\u00e8s l\u2019int\u00e9gration de l\u2019outil, j\u2019ai r\u00e9cup\u00e9r\u00e9 1.300 EUR de remboursements que je n\u2019aurais jamais identifi\u00e9s sans SELLERLOGIC. Avant l\u2019int\u00e9gration de Lost & Found, je n\u2019\u00e9tais pas consciente du nombre de colis qui \u00e9taient tomb\u00e9s entre le mailles du filet. Il m\u2019est impossible de v\u00e9rifier manuellement la quantit\u00e9 de donn\u00e9es et Amazon ne fournit g\u00e9n\u00e9ralement aucun retour sur les marchandises \u00ab disparues \u00bb. Avec Lost & Found, vous r\u00e9cup\u00e9rez votre argent et gagnez \u00e9norm\u00e9ment de temps, principalement gr\u00e2ce \u00e0 la recherche automatique et aux textes pr\u00eats \u00e0 copier-coller sur Seller Central \u00bb, explique Sandra Schriewer.<\/p>\n\n\n\n

\u00ab Je ne peux que recommander aux autres vendeurs d\u2019int\u00e9grer la solution dans leur propre syst\u00e8me. Ils n\u2019ont rien \u00e0 perdre ! Les co\u00fbts pour SELLERLOGIC Lost & Found sont tr\u00e8s justes, \u00e0 mon avis, car ils sont calcul\u00e9s proportionnellement au remboursement r\u00e9el d\u2019Amazon. Si rien n\u2019est trouv\u00e9, aucun frais ni commission n\u2019est factur\u00e9. Chaque jour sans Lost & Found co\u00fbte de l\u2019argent aux vendeurs. Vous ne disposez que de 18 mois, voire moins, pour faire valoir vos r\u00e9clamations. \u00bb, pr\u00e9cise Sandra Schriewer.<\/a><\/p>\n\n\n\n

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T\u00e9l\u00e9charger maintenant <\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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<\/p>\n","protected":false},"excerpt":{"rendered":"

Fondation:Novembre 2016 Secteur:Cosm\u00e9tiques, compl\u00e9ments alimentaires, produits biologiques Articles sur Amazon: 1.000 Exp\u00e9ditions: environ 8.000 par mois Contexte : En 2018, Amazon a r\u00e9alis\u00e9 un chiffre d\u2019affaires de 232,9 milliards de dollars US. En Allemagne, environ 45% des vendeurs Amazon exp\u00e9dient leurs marchandises via le service \u00ab Exp\u00e9di\u00e9 par Amazon \u00bb \u00ab Fullfilled by Amazon  ou FBA \u00bb.<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":5390,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5555","page","type-page","status-publish","hentry"],"yoast_head":"\nSELLERLOGIC Success Story - Rembours\u00e9s en un clic<\/title>\n<meta name=\"description\" content=\"SELLERLOGIC - Rembours\u00e9s en un clic : \u201cSamtige Haut\u201d obtient des remboursements d\u2019Amazon gr\u00e2ce \u00e0 Lost & Found.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sellerlogic.com\/fr\/ressources\/histoire-d-un-succes-samtige-haut\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SELLERLOGIC Success Story - 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