{"id":224871,"date":"2022-08-09T10:33:00","date_gmt":"2022-08-09T10:33:00","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/lost-found-frissites-tovabbitsa-az-amazon-valaszait-kozvetlenul-sellerlogic-nak\/"},"modified":"2022-08-09T10:33:00","modified_gmt":"2022-08-09T10:33:00","slug":"lost-found-frissites-tovabbitsa-az-amazon-valaszait-kozvetlenul-sellerlogic-nak","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/hu\/blog\/lost-found-frissites-tovabbitsa-az-amazon-valaszait-kozvetlenul-sellerlogic-nak\/","title":{"rendered":"Lost &#038; Found-Friss\u00edt\u00e9s \u2013 Tov\u00e1bb\u00edtsa az Amazon v\u00e1laszait k\u00f6zvetlen\u00fcl SELLERLOGIC-nak"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-941079-identifier\">A szoftvermegold\u00e1sok k\u00edn\u00e1lat\u00e1nak b\u0151v\u00edt\u00e9se mellett a m\u00e1r megl\u00e9v\u0151 eszk\u00f6z\u00f6k fejleszt\u00e9se is fontos r\u00e9sze SELLERLOGIC v\u00e1llalati fejl\u0151d\u00e9s\u00e9nek. A kit\u0171z\u00f6tt c\u00e9lok megegyeznek azokkal, amelyeket SELLERLOGIC a megalap\u00edt\u00e1sa \u00f3ta k\u00f6vet: t\u00f6bb id\u0151megtakar\u00edt\u00e1s, kevesebb munkaterhel\u00e9s \u00e9s gyorsabb eredm\u00e9nyek az \u00fcgyfelek sz\u00e1m\u00e1ra.<\/p><h2 class=\"theme-wp-block gb-responsive-124588-identifier wp-block-heading\">Az Amazon kommunik\u00e1ci\u00f3j\u00e1nak k\u00f6zvetlen tov\u00e1bb\u00edt\u00e1sa<\/h2><p class=\"theme-wp-block gb-responsive-321631-identifier\">Lost &#038; Found biztos\u00edtja \u00d6nnek a sz\u00fcks\u00e9ges sz\u00f6vegeket az Amazonn\u00e1l a SellerCentralban t\u00f6rt\u00e9n\u0151 \u00fcgyind\u00edt\u00e1shoz, amelyeket a Copy &#038; Paste seg\u00edts\u00e9g\u00e9vel tov\u00e1bb\u00edthat az Amazonnak. Ha v\u00e1laszt kap az Amazont\u00f3l, azt is manu\u00e1lisan kell visszak\u00fcldenie SELLERLOGIC-nak, hogy egy t\u00e1mogat\u00e1si munkat\u00e1rs ellen\u0151rizhesse az Amazon v\u00e1lasz\u00e1t \u00e9s feldolgozhassa az \u00fcgyet. Ez a folyamat most jelent\u0151sen egyszer\u0171s\u00f6d\u00f6tt.<\/p><p class=\"theme-wp-block gb-responsive-272322-identifier\">Azonnal be\u00e1ll\u00edthatja az Amazon \u00e1ltal k\u00fcld\u00f6tt \u00f6sszes bej\u00f6v\u0151 \u00fczenet tov\u00e1bb\u00edt\u00e1s\u00e1t SELLERLOGIC Lost &#038; Found-nek. Ezen az \u00faton az Amazon e-mailek k\u00f6zvetlen\u00fcl a Customer Success csapathoz jutnak, amely \u00e1tveszi az \u00fcgyet. Ehhez n\u00e9h\u00e1ny felt\u00e9telnek teljes\u00fclnie kell, p\u00e9ld\u00e1ul a tov\u00e1bb\u00edtott e-mail felad\u00f3j\u00e1nak meg kell egyeznie az SELLERLOGIC-n\u00e1l r\u00f6gz\u00edtett e-mail c\u00edmmel, hogy a bej\u00f6v\u0151 e-mailek a megfelel\u0151 \u00fcgyf\u00e9lsz\u00e1ml\u00e1hoz legyenek rendelve. Az SELLERLOGIC sz\u00e1m\u00e1ra irrelev\u00e1ns \u00fczeneteket a rendszer azonnal t\u00f6rli.<\/p><h2 class=\"theme-wp-block gb-responsive-705811-identifier wp-block-heading\">\u00c1ll\u00edtsa be m\u00e9g ma az e-mail tov\u00e1bb\u00edt\u00e1st Lost &#038; Found-nek<\/h2><p class=\"theme-wp-block gb-responsive-659604-identifier\">Ha \u00fcgyfel\u00fcnk, \u00e9s \u00e9rdekli, hogy be\u00e1ll\u00edtsa ezt a tov\u00e1bb\u00edt\u00e1st, hajtsa v\u00e9gre a k\u00f6vetkez\u0151 l\u00e9p\u00e9seket.<\/p><h3 class=\"theme-wp-block gb-responsive-869469-identifier wp-block-heading\">Be\u00e1ll\u00edt\u00e1s<\/h3><p class=\"theme-wp-block gb-responsive-476118-identifier\">1. Gy\u0151z\u0151dj\u00f6n meg arr\u00f3l, hogy a tov\u00e1bb\u00edtott e-mailek felad\u00f3 c\u00edme megegyezik az SELLERLOGIC-n\u00e1l r\u00f6gz\u00edtett e-mail c\u00edmmel. Legal\u00e1bb egy felhaszn\u00e1l\u00f3nak kell l\u00e9teznie, akinek az SELLERLOGIC-rendszerben bejegyzett e-mail c\u00edme megegyezik azzal, amelyr\u0151l az e-mailek tov\u00e1bb\u00edtva vannak. Ellenkez\u0151 esetben a tov\u00e1bb\u00edt\u00e1s nem lehets\u00e9ges.<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-874919-identifier wp-block-list\"><li>P\u00e9lda: Max Mustermann az Amazon \u00fcgykezel\u00e9s\u00e9vel kapcsolatos e-maileket a <strong>max.mustermann@postfach.com<\/strong> c\u00edmre kapja. Az SELLERLOGIC-\u00fcgyf\u00e9lsz\u00e1ml\u00e1n azonban csak egy felhaszn\u00e1l\u00f3 l\u00e9tezik <strong>m.mustermann@postfach.com<\/strong> e-mail c\u00edmmel. Az eredm\u00e9ny: A tov\u00e1bb\u00edt\u00e1si funkci\u00f3 nem lehets\u00e9ges.<\/li><\/ul><\/div><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-345614-identifier wp-block-list\"><li>Megold\u00e1s: K\u00e9rj\u00fck, hozzon l\u00e9tre az SELLERLOGIC-\u00fcgyf\u00e9lsz\u00e1ml\u00e1n legal\u00e1bb egy felhaszn\u00e1l\u00f3t azzal az e-mail c\u00edmmel, ahonnan az Amazon e-maileket tov\u00e1bb\u00edtani szeretn\u00e9. \u00cdgy a rendszer a bej\u00f6v\u0151 e-maileket a megfelel\u0151 \u00fcgyf\u00e9lsz\u00e1ml\u00e1hoz tudja rendelni. K\u00e9rj\u00fck, l\u00e9pjen kapcsolatba a t\u00e1mogat\u00e1ssal, ha seg\u00edts\u00e9gre van sz\u00fcks\u00e9ge.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-709267-identifier\">2. Most \u00e1ll\u00edtson be egy tov\u00e1bb\u00edt\u00e1st az Amazon \u00f6sszes e-mailj\u00e9hez a <strong>lost-found-auto-reply@sellerlogic.com<\/strong> e-mail c\u00edmre. Ez a t\u00e1mogat\u00e1si rendszer e-mail c\u00edme, amely kiz\u00e1r\u00f3lag az Lost &#038; Found \u00fcgyekre adott v\u00e1laszok fogad\u00e1s\u00e1ra szolg\u00e1l.<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-429135-identifier wp-block-list\"><li>Az \u00f6sszes Amazon e-mailt tov\u00e1bb\u00edthatja SELLERLOGIC-nak, mivel a rendszer kisz\u0171ri a relev\u00e1ns \u00fczeneteket, beolvassa azokat, \u00e9s egyidej\u0171leg az \u00f6sszes irrelev\u00e1ns \u00fczenetet azonnal t\u00f6rli.<\/li><\/ul><\/div><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-936621-identifier wp-block-list\"><li>K\u00e9rj\u00fck, vegye figyelembe, hogy a tov\u00e1bb\u00edt\u00e1s bizonyos kifejez\u00e9sek vagy megfogalmaz\u00e1sok alapj\u00e1n a t\u00e1rgymez\u0151ben nem lehets\u00e9ges, mivel ezek esetr\u0151l esetre elt\u00e9rnek egym\u00e1st\u00f3l. Teh\u00e1t mindig <strong>minden<\/strong> Amazon e-mailt tov\u00e1bb\u00edtani kell SELLERLOGIC-nak, hogy a folyamat zavartalanul m\u0171k\u00f6dj\u00f6n.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-422525-identifier\">3. Ezenk\u00edv\u00fcl a tov\u00e1bb\u00edtott e-maileknek felt\u00e9tlen\u00fcl v\u00e1ltozatlanoknak kell maradniuk, mivel az Amazon \u00fcgyazonos\u00edt\u00f3ja a t\u00e1rgyban tal\u00e1lhat\u00f3, \u00e9s a rendszer ezt k\u00fcl\u00f6nben nem tudja \u00f6sszekapcsolni a megfelel\u0151 \u00fcggyel.<\/p><p class=\"theme-wp-block gb-responsive-304368-identifier\">4. Tov\u00e1bb\u00e1 figyelembe kell venni, hogy ez a tov\u00e1bb\u00edt\u00e1s csak az Amazon \u00e1ltal k\u00fcld\u00f6tt bej\u00f6v\u0151 e-mailekre vonatkozik. Minden kimen\u0151 kommunik\u00e1ci\u00f3 \u2013 teh\u00e1t minden inform\u00e1ci\u00f3, amelyet az \u00fcgykezel\u00e9s sor\u00e1n az Amazonnak el kell k\u00fcldeni \u2013 tov\u00e1bbra is a m\u00e1r ismert Copy-Paste folyamat seg\u00edts\u00e9g\u00e9vel t\u00f6rt\u00e9nik.<\/p><p class=\"theme-wp-block gb-responsive-246155-identifier\">5. A tov\u00e1bb\u00edtott e-maileket csak nyitott vagy \u00faj \u00fcgyekn\u00e9l olvass\u00e1k be. A m\u00e1r lez\u00e1rt \u00fcgyekn\u00e9l az \u00fczeneteket figyelmen k\u00edv\u00fcl hagyj\u00e1k.<\/p><h2 class=\"theme-wp-block gb-responsive-551515-identifier wp-block-heading\">El\u0151ny\u00f6k az \u00fcgyfelek sz\u00e1m\u00e1ra<\/h2><p class=\"theme-wp-block gb-responsive-609689-identifier\">Ahogy fentebb m\u00e1r r\u00f6viden utaltunk r\u00e1, az el\u0151ny\u00f6k nyilv\u00e1nval\u00f3ak az \u00d6n sz\u00e1m\u00e1ra. Mivel mostant\u00f3l nem kell az \u00f6sszes bej\u00f6v\u0151 e-mailt az Amazont\u00f3l SELLERLOGIC-nak tov\u00e1bb\u00edtania vagy bejegyeznie, \u00edgy sok id\u0151t takar\u00edt meg. Ez egyben cs\u00f6kkenti a bels\u0151 munkaterhel\u00e9s\u00e9t is.<\/p><p class=\"theme-wp-block gb-responsive-960348-identifier\">Az\u00e1ltal, hogy az Amazon v\u00e1laszai az FBA-\u00fcgyekre k\u00f6zvetlen\u00fcl a rendszerhez ker\u00fclnek, \u00e9s nincs sz\u00fcks\u00e9g k\u00f6zbens\u0151 l\u00e9p\u00e9sre, cs\u00f6kken az az id\u0151tartam is, amelyre sz\u00fcks\u00e9g\u00fcnk van az \u00fcgyek megold\u00e1s\u00e1hoz \u00e9s a visszat\u00e9r\u00edt\u00e9sek \u00e9rv\u00e9nyes\u00edt\u00e9s\u00e9hez.<\/p><p class=\"theme-wp-block gb-responsive-677047-identifier\">Ha tov\u00e1bbi k\u00e9rd\u00e9sei vannak, k\u00e9rj\u00fck, l\u00e9pjen kapcsolatba a t\u00e1mogat\u00e1si csapattal.<\/p><p class=\"theme-wp-block gb-responsive-576748-identifier has-small-font-size\">K\u00e9pforr\u00e1s: \u00a9 VectorMine \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"<p>A szoftvermegold\u00e1sok k\u00edn\u00e1lat\u00e1nak b\u0151v\u00edt\u00e9se mellett a m\u00e1r megl\u00e9v\u0151 eszk\u00f6z\u00f6k fejleszt\u00e9se is fontos r\u00e9sze SELLERLOGIC v\u00e1llalati fejl\u0151d\u00e9s\u00e9nek. A kit\u0171z\u00f6tt c\u00e9lok megegyeznek azokkal, amelyeket SELLERLOGIC a megalap\u00edt\u00e1sa \u00f3ta k\u00f6vet: t\u00f6bb id\u0151megtakar\u00edt\u00e1s, kevesebb munkaterhel\u00e9s \u00e9s gyorsabb eredm\u00e9nyek az \u00fcgyfelek sz\u00e1m\u00e1ra. Az Amazon kommunik\u00e1ci\u00f3j\u00e1nak k\u00f6zvetlen tov\u00e1bb\u00edt\u00e1sa Lost &#038; Found biztos\u00edtja \u00d6nnek a sz\u00fcks\u00e9ges sz\u00f6vegeket az Amazonn\u00e1l a SellerCentralban t\u00f6rt\u00e9n\u0151<\/p>\n","protected":false},"author":6,"featured_media":21149,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[1677],"tags":[],"class_list":["post-224871","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sajat-nevben"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00dajdons\u00e1g az Lost &amp; Found-n\u00e9l: Az Amazon kommunik\u00e1ci\u00f3j\u00e1nak tov\u00e1bb\u00edt\u00e1sa SELLERLOGIC-nak<\/title>\n<meta name=\"description\" content=\"Mostant\u00f3l be\u00e1ll\u00edthatja az Amazon \u00f6sszes bej\u00f6v\u0151 \u00fczenet\u00e9nek tov\u00e1bb\u00edt\u00e1s\u00e1t SELLERLOGIC Lost &amp; 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