{"id":224292,"date":"2021-04-12T12:24:26","date_gmt":"2021-04-12T12:24:26","guid":{"rendered":"https:\/\/127.0.0.1\/wiki\/amazon-ruecksendung\/"},"modified":"2021-04-12T12:24:26","modified_gmt":"2021-04-12T12:24:26","slug":"amazon-ruecksendung","status":"publish","type":"theme_wiki","link":"https:\/\/www.sellerlogic.com\/lt\/wiki\/amazon-ruecksendung\/","title":{"rendered":"\u201eAmazon\u201c gr\u0105\u017einimas"},"content":{"rendered":"

Kai klientas perka \u201eAmazon\u201c, jis paprastai turi galimyb\u0119 gr\u0105\u017einti savo u\u017esakym\u0105, pavyzd\u017eiui, jei prek\u0117 yra sugadinta arba neatitinka apra\u0161ymo produkto detal\u0117se. Tai paprastai taikoma ir tre\u010di\u0173j\u0173 \u0161ali\u0173 parduodamoms prek\u0117ms \u201eAmazon\u201c. Gr\u0105\u017einimo procesas paprastai yra paprastas per internetin\u012f gr\u0105\u017einimo centr\u0105, o kreditas apdorojamas greitai.<\/p>

\"amazon<\/figure><\/div>

Kada klientai gali gr\u0105\u017einti savo \u201eAmazon\u201c siuntin\u012f?<\/h2>

\u012estatymin\u0117 atsisakymo teis\u0117<\/a> apima 14 dien\u0173 nuo preki\u0173 gavimo arba nuo sutarties sudarymo atveju, kai kalbama apie skaitmenin\u012f turin\u012f. Be to, \u201eAmazon\u201c suteikia 30 dien\u0173 gr\u0105\u017einimo politik\u0105 beveik visiems produktams nuo gavimo datos. Neteisingos, sugadintos ar defektuotos prek\u0117s, parduodamos arba siun\u010diamos \u201eAmazon\u201c, taip pat gali b\u016bti gr\u0105\u017einamos per dvejus metus.<\/p>

\u201eAmazon\u201c gr\u0105\u017einimas per 30 dien\u0173<\/h3>

Klientai, kurie nori gr\u0105\u017einti prek\u0119 \u201eAmazon\u201c per 30 dien\u0173 nuo gavimo, gali tai padaryti tam tikromis s\u0105lygomis. Prek\u0117 turi b\u016bti originalioje b\u016bkl\u0117je<\/strong>. Naujoms prek\u0117ms produktas turi b\u016bti naujas, nenaudotas ir pilnas. Naudotos prek\u0117s netur\u0117t\u0173 rodyti joki\u0173 nauj\u0173 naudojimo ar d\u0117v\u0117jimo po\u017eymi\u0173. Be to, yra keletas produkt\u0173 kategorij\u0173, kurios yra i\u0161imtos i\u0161 \u0161io tipo \u201eAmazon\u201c gr\u0105\u017einimo (pvz., greitai gendan\u010dios prek\u0117s) arba kurioms taikomos specialios s\u0105lygos<\/a>.<\/p>

\u201eAmazon\u201c gr\u0105\u017einimas po 30 dien\u0173<\/h3>

Jei preki\u0173 gavimas \u012fvyko prie\u0161 daugiau nei 30 dien\u0173, \u201eAmazon\u201c priims gr\u0105\u017einim\u0105 tik tuo atveju, jei tai yra skundas<\/strong> d\u0117l sugadintos ar defektuotos prek\u0117s (atsakomyb\u0117 u\u017e tr\u016bkumus). Tai paprastai galima padaryti iki dvej\u0173 met\u0173. Jei prek\u0117 buvo i\u0161si\u0173sta prekyviet\u0117s pardav\u0117jo, klientas turi tiesiogiai susisiekti su pardav\u0117ju naudodamas mygtuk\u0105 \u201eSusisiekti su pardav\u0117ju\u201c savo paskyroje skiltyje \u201eMano u\u017esakymai\u201c. \u012estatymin\u0117s garantijos teis\u0117s lieka nepaveiktos.<\/p>

Kas dengia gr\u0105\u017einimo i\u0161laidas?<\/h2>

Apskritai, \u201eAmazon\u201c padengia gr\u0105\u017einimo i\u0161laidas, jei prek\u0117s buvo parduotos arba i\u0161si\u0173stos e. prekybos mil\u017eino ir j\u0173 vert\u0117 yra ne ma\u017eesn\u0117 kaip 40 eur\u0173. Tai ypa\u010d taikoma, jei \u201eAmazon\u201c gr\u0105\u017einimas vyksta per \u012fstatymin\u012f atsisakymo laikotarp\u012f. Ta\u010diau, jei prek\u0117 gr\u0105\u017einama tiesiog tod\u0117l, kad klientui ji nepatinka, klientas gali tur\u0117ti padengti \u201eAmazon\u201c gr\u0105\u017einimo i\u0161laidas.<\/p>

Ar rinkos pardav\u0117jas si\u016blo nemokamus gr\u0105\u017einimus, galima rasti pardav\u0117jo gr\u0105\u017einimo politikoje. \u0160i informacija yra pardav\u0117jo profilio puslapyje, kur\u012f klientai gali pasiekti spustel\u0117j\u0119 pardav\u0117jo vard\u0105. Antrame skirtuke pateikiamos gr\u0105\u017einimo s\u0105lygos, pagal kurias klientas gali pra\u0161yti gr\u0105\u017einti pinigus u\u017e savo \u201eAmazon\u201c u\u017esakym\u0105.<\/p>

Kaip veikia \u201eAmazon\u201c gr\u0105\u017einimo procesas?<\/h2>

Norint gr\u0105\u017einti u\u017esakym\u0105 \u201eAmazon\u201c, klientai turi kelias galimybes: Pirmiausia, klientas gali tiesiogiai papra\u0161yti gr\u0105\u017einimo etiket\u0117s savo \u201eAmazon\u201c paskyros \u201eMano u\u017esakymai\u201c skyriuje; antra, tai galima padaryti per internetin\u012f gr\u0105\u017einimo centr\u0105<\/a>. Jei atitinkamas mygtukas, leid\u017eiantis papra\u0161yti \u201eAmazon\u201c gr\u0105\u017einimo etiket\u0117s, tr\u016bksta i\u0161 u\u017esakym\u0173, gr\u0105\u017einimo laikotarpis jau pasibaig\u0117.<\/p>

Paspaudus mygtuk\u0105, \u201eAmazon\u201c klausia, kod\u0117l pra\u0161oma gr\u0105\u017einti pinigus. V\u0117liau rodomas gr\u0105\u017einimo etiket\u0117, kuri\u0105 klientas i\u0161spausdina ir pritvirtina prie paketo prie\u0161 ne\u0161damas j\u012f \u012f pa\u0161t\u0105.<\/p>

Apskritai, klientams reik\u0117s spausdintuvo arba jie turi i\u0161spausdinti gr\u0105\u017einimo etiket\u0119 kitur, pavyzd\u017eiui, kopijavimo parduotuv\u0117je arba pas draug\u0105. Ta\u010diau \u201eAmazon\u201c gr\u0105\u017einimas be asmeninio spausdintuvo yra \u012fmanomas naudojant QR kod\u0105. \u0160is kodas tada nuskenuojamas tiesiogiai paketo parduotuv\u0117je. Jei \u0161i galimyb\u0117 n\u0117ra rodoma, klientai gali susisiekti su klient\u0173 aptarnavimo tarnyba, kad gaut\u0173 QR kod\u0105 i\u0161 \u201eAmazon\u201c gr\u0105\u017einimui.<\/span><\/p><\/blockquote>

Prek\u0117ms, kurios nebuvo i\u0161si\u0173stos \u201eAmazon\u201c, proced\u016bra gali skirtis. Daugiau informacijos galima rasti pardav\u0117jo gr\u0105\u017einimo politikoje arba tiesiogiai i\u0161 j\u0173. Tarptautiniams gr\u0105\u017einimams rinkos pardav\u0117jai privalo pateikti nemokam\u0105 gr\u0105\u017einimo etiket\u0119 arba pasi\u016blyti gr\u0105\u017einim\u0105 \u012f Vokietijos adres\u0105, pagal \u201eAmazon\u201c. Jei nei viena, nei kita n\u0117ra \u012fmanoma, jie privalo gr\u0105\u017einti vis\u0105 sum\u0105, kuri\u0105 klientas sumok\u0117jo u\u017e prekes. Jei kyla problem\u0173 su gr\u0105\u017einimu \u201eAmazon\u201c pardav\u0117jui, taip pat gali b\u016bti \u012fmanoma pateikti A iki Z garantijos pretenzij\u0105<\/a>.<\/p>

Kiek laiko klientai turi laukti \u201eAmazon\u201c gr\u0105\u017einimo?<\/h3>

Apskritai, \u201eAmazon\u201c greitai gr\u0105\u017eina pinigus klientui po gr\u0105\u017einimo. Tai ypa\u010d taikoma \u201eAmazon Prime\u201c gr\u0105\u017einimams. Paprastai klientai ne laukia ilgiau nei septynias dienas, kad gaut\u0173 savo pinigus po gr\u0105\u017einimo. Ta\u010diau taikomi terminai yra priklausomi nuo mok\u0117jimo metodo<\/a>.<\/p>

D\u0117mesio! Oficialiai n\u0117ra ribos, kiek gr\u0105\u017einim\u0173 klientas gali inicijuoti. Ta\u010diau neoficialiai \u201eAmazon\u201c gali sustabdyti klientus, kurie per tam tikr\u0105 laikotarp\u012f padaro per daug gr\u0105\u017einim\u0173<\/strong>. Tod\u0117l klientai tur\u0117t\u0173 inicijuoti gr\u0105\u017einim\u0105 \u201eAmazon\u201c tik tada, kai tai tikrai b\u016btina (pvz., d\u0117l defekto). Nat\u016braliai, paskyra taip pat bus sustabdyta, jei per j\u0105 bus nustatyta bet kokia suk\u010diavimo veikla.<\/span><\/p><\/blockquote>

Vaizd\u0173 autoryst\u0117 pagal vaizd\u0173 tvark\u0105: \u00a9 fotomowo \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","wiki_archive":[2024,2027],"class_list":["post-224292","theme_wiki","type-theme_wiki","status-publish","hentry","wiki_archive-amazon","wiki_archive-klientu-aptarnavimas"],"yoast_head":"\n\u201eAmazon\u201c atsisakymo ir gr\u0105\u017einimo teis\u0117: \u0161tai kaip tai veikia<\/title>\n<meta name=\"description\" content=\"Atsisakymo teis\u0117 \u201eAmazon\u201c: jei klientai yra nepatenkinti, jie gali pra\u0161yti gr\u0105\u017einimo. \u0160tai kaip tai veikia.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sellerlogic.com\/lt\/wiki\/amazon-ruecksendung\/\" \/>\n<meta property=\"og:locale\" content=\"lt_LT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u201eAmazon\u201c atsisakymo ir gr\u0105\u017einimo teis\u0117: \u0161tai kaip tai veikia\" \/>\n<meta property=\"og:description\" content=\"Atsisakymo teis\u0117 \u201eAmazon\u201c: jei klientai yra nepatenkinti, jie gali pra\u0161yti gr\u0105\u017einimo. \u0160tai kaip tai veikia.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sellerlogic.com\/lt\/wiki\/amazon-ruecksendung\/\" \/>\n<meta property=\"og:site_name\" content=\"SELLERLOGIC - 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