{"id":226422,"date":"2022-08-09T10:33:00","date_gmt":"2022-08-09T10:33:00","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/lost-found-actualizare-trimiteti-direct-raspunsurile-amazon-la-sellerlogic\/"},"modified":"2022-08-09T10:33:00","modified_gmt":"2022-08-09T10:33:00","slug":"lost-found-actualizare-trimiteti-direct-raspunsurile-amazon-la-sellerlogic","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/ro\/blog\/lost-found-actualizare-trimiteti-direct-raspunsurile-amazon-la-sellerlogic\/","title":{"rendered":"Lost &#038; Found-Actualizare \u2013 Trimite\u021bi direct r\u0103spunsurile Amazon la SELLERLOGIC"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-941079-identifier\">Pe l\u00e2ng\u0103 extinderea ofertei de solu\u021bii software, \u00eembun\u0103t\u0103\u021birea instrumentelor deja existente este o component\u0103 important\u0103 a dezvolt\u0103rii companiei SELLERLOGIC. Obiectivele urm\u0103rite sunt acelea\u0219i pe care SELLERLOGIC le-a urm\u0103rit \u00eenc\u0103 de la \u00eenfiin\u021bare: economisirea mai multor timp, reducerea sarcinilor de munc\u0103 \u0219i ob\u021binerea de rezultate mai rapide pentru clien\u021bi.<\/p><h2 class=\"theme-wp-block gb-responsive-124588-identifier wp-block-heading\">Redirec\u021bionarea direct\u0103 a comunic\u0103rii dvs. cu Amazon<\/h2><p class=\"theme-wp-block gb-responsive-321631-identifier\">Lost &#038; Found v\u0103 pune la dispozi\u021bie textele necesare pentru deschiderea cazului la Amazon \u00een SellerCentral, pe care le pute\u021bi trimite c\u0103tre Amazon prin Copy &#038; Paste. Dac\u0103 primi\u021bi un r\u0103spuns de la Amazon, trebuie s\u0103-l retransmite\u021bi manual la SELLERLOGIC, astfel \u00eenc\u00e2t un angajat de suport s\u0103 poat\u0103 verifica corectitudinea r\u0103spunsului de la Amazon \u0219i s\u0103 poat\u0103 gestiona cazul. Acest proces a fost acum semnificativ simplificat.<\/p><p class=\"theme-wp-block gb-responsive-272322-identifier\">\u00cencep\u00e2nd de acum, pute\u021bi configura o redirec\u021bionare a tuturor mesajelor primite de la Amazon c\u0103tre SELLERLOGIC Lost &#038; Found. \u00cen acest fel, e-mailurile Amazon ajung direct la echipa de succes al clien\u021bilor, care se ocup\u0103 de caz. Pentru aceasta, trebuie \u00eendeplinite anumite condi\u021bii, de exemplu, expeditorul e-mailului redirec\u021bionat trebuie s\u0103 corespund\u0103 cu o adres\u0103 de e-mail \u00eenregistrat\u0103 la SELLERLOGIC, astfel \u00eenc\u00e2t e-mailurile primite s\u0103 poat\u0103 fi asociate contului corect al clientului. Mesajele irelevante pentru SELLERLOGIC sunt \u0219terse imediat de sistem.<\/p><h2 class=\"theme-wp-block gb-responsive-705811-identifier wp-block-heading\">Configura\u021bi ast\u0103zi redirec\u021bionarea e-mailurilor pentru Lost &#038; Found<\/h2><p class=\"theme-wp-block gb-responsive-659604-identifier\">Dac\u0103 sunte\u021bi client la noi \u0219i ave\u021bi interesul de a configura aceast\u0103 redirec\u021bionare, urma\u021bi pa\u0219ii urm\u0103tori.<\/p><h3 class=\"theme-wp-block gb-responsive-869469-identifier wp-block-heading\">Configurare<\/h3><p class=\"theme-wp-block gb-responsive-476118-identifier\">1. Asigura\u021bi-v\u0103 c\u0103 adresa expeditorului e-mailurilor redirec\u021bionate corespunde cu o adres\u0103 de e-mail \u00eenregistrat\u0103 la SELLERLOGIC. Trebuie s\u0103 existe cel pu\u021bin un utilizator al c\u0103rui adres\u0103 de e-mail \u00eenregistrat\u0103 \u00een sistemul SELLERLOGIC este aceea\u0219i cu cea prin care sunt redirec\u021bionate e-mailurile. \u00cen caz contrar, redirec\u021bionarea nu este posibil\u0103.<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-874919-identifier wp-block-list\"><li>Exemplu: Max Mustermann prime\u0219te e-mailurile pentru gestionarea cazului de la Amazon la adresa <strong>max.mustermann@postfach.com<\/strong>. Cu toate acestea, \u00een contul de client SELLERLOGIC exist\u0103 doar un utilizator cu adresa de e-mail <strong>m.mustermann@postfach.com<\/strong>. Rezultatul: Func\u021bia de redirec\u021bionare nu este posibil\u0103.<\/li><\/ul><\/div><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-345614-identifier wp-block-list\"><li>Solu\u021bie: V\u0103 rug\u0103m s\u0103 crea\u021bi \u00een contul de client SELLERLOGIC cel pu\u021bin un utilizator cu adresa de e-mail de la care dori\u021bi s\u0103 redirec\u021biona\u021bi e-mailurile de la Amazon. Astfel, sistemul poate asocia e-mailurile primite cu contul corect al clientului. Nu ezita\u021bi s\u0103 contacta\u021bi suportul dac\u0103 ave\u021bi nevoie de asisten\u021b\u0103 \u00een acest sens.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-709267-identifier\">2. Configura\u021bi acum redirec\u021bionarea tuturor e-mailurilor de la Amazon c\u0103tre adresa de e-mail <strong>lost-found-auto-reply@sellerlogic.com<\/strong>. Aceasta este adresa de e-mail a sistemului de suport, care este utilizat\u0103 exclusiv pentru primirea r\u0103spunsurilor pentru cazurile Lost &#038; Found.<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-429135-identifier wp-block-list\"><li>Pute\u021bi redirec\u021biona toate e-mailurile de la Amazon c\u0103tre SELLERLOGIC, deoarece sistemul filtreaz\u0103 mesajele relevante, le cite\u0219te \u0219i \u0219terge simultan toate mesajele irelevante imediat.<\/li><\/ul><\/div><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-936621-identifier wp-block-list\"><li>V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 redirec\u021bionarea pe baza anumitor termeni sau formul\u0103ri \u00een subiect nu este posibil\u0103, deoarece acestea difer\u0103 de la un caz la altul. A\u0219adar, trebuie s\u0103 fie redirec\u021bionate <strong>toate<\/strong> e-mailurile de la Amazon c\u0103tre SELLERLOGIC pentru ca procesul s\u0103 func\u021bioneze corect.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-422525-identifier\">3. \u00cen plus, e-mailurile redirec\u021bionate trebuie s\u0103 r\u0103m\u00e2n\u0103 nealterate, deoarece ID-ul cazului Amazon este inclus \u00een subiect \u0219i sistemul nu poate asocia altfel acest lucru cu cazul corespunz\u0103tor.<\/p><p class=\"theme-wp-block gb-responsive-304368-identifier\">4. De asemenea, trebuie men\u021bionat c\u0103 aceast\u0103 redirec\u021bionare se aplic\u0103 doar e-mailurilor primite de la Amazon. Orice comunicare extern\u0103 \u2013 adic\u0103 toate informa\u021biile care trebuie trimise c\u0103tre Amazon \u00een timpul gestion\u0103rii cazului \u2013 se face \u00een continuare prin procesul existent de Copy-Paste, pe care deja \u00eel cunoa\u0219te\u021bi.<\/p><p class=\"theme-wp-block gb-responsive-246155-identifier\">5. E-mailurile redirec\u021bionate sunt citite doar \u00een cazul cazurilor deschise sau noi. \u00cen cazul cazurilor care au fost deja \u00eenchise, mesajele sunt ignorate.<\/p><h2 class=\"theme-wp-block gb-responsive-551515-identifier wp-block-heading\">Avantajele pentru clien\u021bi<\/h2><p class=\"theme-wp-block gb-responsive-609689-identifier\">A\u0219a cum a fost men\u021bionat mai sus, avantajele pentru dumneavoastr\u0103 sunt evidente. Deoarece economisi\u021bi mult timp, deoarece nu mai trebuie s\u0103 redirec\u021biona\u021bi sau s\u0103 \u00eenregistra\u021bi toate e-mailurile primite de la Amazon c\u0103tre SELLERLOGIC. Acest lucru reduce, de asemenea, sarcina dumneavoastr\u0103 intern\u0103 de lucru.<\/p><p class=\"theme-wp-block gb-responsive-960348-identifier\">Prin faptul c\u0103 r\u0103spunsurile de la Amazon pentru cazurile FBA sunt trimise direct c\u0103tre sistem \u0219i nu mai este necesar un pas intermediar, se reduce \u0219i perioada de timp necesar\u0103 pentru a rezolva cazurile dumneavoastr\u0103 \u0219i pentru a solicita rambursarea.<\/p><p class=\"theme-wp-block gb-responsive-677047-identifier\">Dac\u0103 ave\u021bi \u00eentreb\u0103ri suplimentare, nu ezita\u021bi s\u0103 contacta\u021bi echipa de suport.<\/p><p class=\"theme-wp-block gb-responsive-576748-identifier has-small-font-size\">Credit foto: \u00a9 VectorMine \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Pe l\u00e2ng\u0103 extinderea ofertei de solu\u021bii software, \u00eembun\u0103t\u0103\u021birea instrumentelor deja existente este o component\u0103 important\u0103 a dezvolt\u0103rii companiei SELLERLOGIC. Obiectivele urm\u0103rite sunt acelea\u0219i pe care SELLERLOGIC le-a urm\u0103rit \u00eenc\u0103 de la \u00eenfiin\u021bare: economisirea mai multor timp, reducerea sarcinilor de munc\u0103 \u0219i ob\u021binerea de rezultate mai rapide pentru clien\u021bi. Redirec\u021bionarea direct\u0103 a comunic\u0103rii dvs. cu Amazon<\/p>\n","protected":false},"author":6,"featured_media":21149,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[1689],"tags":[],"class_list":["post-226422","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-in-numele-propriu"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nou la Lost &amp; Found: Redirec\u021bionarea comunic\u0103rii dvs. cu Amazon c\u0103tre SELLERLOGIC<\/title>\n<meta name=\"description\" content=\"\u00cencep\u00e2nd de acum, pute\u021bi configura o redirec\u021bionare a tuturor mesajelor primite de la Amazon c\u0103tre SELLERLOGIC Lost &amp; 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