{"id":226512,"date":"2021-07-06T12:05:00","date_gmt":"2021-07-06T12:05:00","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/18-intrebari-frecvente-despre-sellerlogic-lost-found-tot-ce-ar-trebui-sa-stii\/"},"modified":"2021-07-06T12:05:00","modified_gmt":"2021-07-06T12:05:00","slug":"18-intrebari-frecvente-despre-sellerlogic-lost-found-tot-ce-ar-trebui-sa-stii","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/ro\/blog\/18-intrebari-frecvente-despre-sellerlogic-lost-found-tot-ce-ar-trebui-sa-stii\/","title":{"rendered":"18 \u00centreb\u0103ri frecvente despre SELLERLOGIC Lost &#038; Found \u2013 Tot ce ar trebui s\u0103 \u0219tii"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-914125-identifier\">Lost &#038; Found g\u0103se\u0219te pentru tine cererile de rambursare FBA nerecunoscute. \u00cen loc s\u0103 verifici zilnic p\u00e2n\u0103 la 12 rapoarte diferite, c\u0103utarea erorilor FBA ruleaz\u0103 \u00een fundal cu instrumentul nostru \u0219i po\u021bi s\u0103 te concentrezi pe alte sarcini \u2013 Sau pur \u0219i simplu s\u0103 \u00eencepi un maraton Star Wars.<\/p><p class=\"theme-wp-block gb-responsive-682102-identifier\">\u00cen plus fa\u021b\u0103 de economiile enorme de timp, instrumentul g\u0103se\u0219te adesea mai multe erori dec\u00e2t comercian\u021bii care fac aceast\u0103 c\u0103utare manual. Dar cum func\u021bioneaz\u0103 de fapt? \u0218i ce zici de taxe \u0219i termenii contractuali? Aici vei g\u0103si \u00eentreb\u0103rile pe care clien\u021bii no\u0219tri sunt cel mai adesea dornici s\u0103 le cunoasc\u0103. Dac\u0103 \u0219tii deja exact ce te intereseaz\u0103, folose\u0219te pur \u0219i simplu tabelul de con\u021binut \u0219i d\u0103 clic pe subiectul corespunz\u0103tor.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-8836-identifier\">Cum m\u0103 ocup de cazuri?<\/h2><p class=\"theme-wp-block gb-responsive-576092-identifier\">C\u00e2nd SELLERLOGIC Lost &#038; Found g\u0103se\u0219te o cerere de rambursare, vei fi informat at\u00e2t \u00een instrument, c\u00e2t \u0219i prin email. Dar cum te ocupi de aceste cazuri?<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-108107-identifier\">Ce tipuri de cazuri exist\u0103?<\/h3><p class=\"theme-wp-block gb-responsive-544926-identifier\">Lost &#038; Found poate gestiona \u00een principiu urm\u0103toarele cinci cazuri:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-550168-identifier wp-block-list\"><li class=\"theme-wp-block gb-responsive-825841-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong><a href=\"https:\/\/www.sellerlogic.com\/ro\/blog\/18-intrebari-frecvente-despre-sellerlogic-lost-found-tot-ce-ar-trebui-sa-stii\/\">Comand\u0103<\/a>\u00a0\u00a0<\/strong><\/li><li class=\"theme-wp-block gb-responsive-754179-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong><a href=\"https:\/\/www.sellerlogic.com\/ro\/blog\/18-intrebari-frecvente-despre-sellerlogic-lost-found-tot-ce-ar-trebui-sa-stii\/\">Returnat pierdut \u00een stoc<\/a><\/strong><\/li><li class=\"theme-wp-block gb-responsive-301429-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong><a href=\"https:\/\/www.sellerlogic.com\/ro\/blog\/18-intrebari-frecvente-despre-sellerlogic-lost-found-tot-ce-ar-trebui-sa-stii\/\">Inventar<\/a>\u00a0<\/strong><\/li><li class=\"theme-wp-block gb-responsive-343968-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><a href=\"https:\/\/www.sellerlogic.com\/ro\/blog\/18-intrebari-frecvente-despre-sellerlogic-lost-found-tot-ce-ar-trebui-sa-stii\/\"><strong>Avariat\/Distrus<\/strong><\/a><\/li><li class=\"theme-wp-block gb-responsive-859124-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong><a href=\"https:\/\/www.sellerlogic.com\/ro\/blog\/18-intrebari-frecvente-despre-sellerlogic-lost-found-tot-ce-ar-trebui-sa-stii\/\">Taxe FBA<\/a><\/strong><\/li><\/ul><\/div><h4 class=\"theme-wp-block wp-block-heading gb-responsive-152468-identifier\">Comand\u0103<\/h4><p class=\"theme-wp-block gb-responsive-792002-identifier\">Pentru a solicita o returnare, cump\u0103r\u0103torii pot face acest lucru cu doar c\u00e2teva clicuri \u00een profilul lor de client. \u00cen multe cazuri, ei primesc un credit imediat al sumei achizi\u021bionate, iar v\u00e2nz\u0103torii sunt taxa\u021bi cu rambursarea. Bunurile trebuie returnate la Amazon \u00een termen de 45 de zile. Dac\u0103 acest lucru nu se \u00eent\u00e2mpl\u0103, contul cump\u0103r\u0103torului va fi taxat din nou.<\/p><p class=\"theme-wp-block gb-responsive-82180-identifier\">Cazuri posibile apar, de exemplu, atunci c\u00e2nd acest termen a fost dep\u0103\u0219it, dar comercian\u021bii nu au primit o rambursare.<\/p><p class=\"theme-wp-block gb-responsive-979454-identifier\">\u00cen fiecare caz \u00een care cump\u0103r\u0103torii \u00ee\u0219i primesc banii \u00eenapoi de la Amazon, dar v\u00e2nz\u0103torii nu primesc o rambursare (monetar\u0103 sau a bunurilor \u00een sine), exist\u0103 o eroare FBA \u0219i, prin urmare, o cerere de rambursare.<\/p><h4 class=\"theme-wp-block wp-block-heading gb-responsive-636900-identifier\">Returnat pierdut \u00een stoc<\/h4><p class=\"theme-wp-block gb-responsive-637190-identifier\">Spre deosebire de eroarea <em>Comand\u0103<\/em>, aceasta apare \u00een cadrul centrului logistic al Amazon.<\/p><p class=\"theme-wp-block gb-responsive-949708-identifier\">C\u00e2nd o returnare ajunge la un centru de \u00eendeplinire, au loc dou\u0103 scan\u0103ri:<\/p><div class=\"theme-block-list\"><ol class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-931814-identifier wp-block-list\"><li class=\"theme-wp-block gb-responsive-360324-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\">Scan de returnare a clientului: <em>Bunurile sunt primite \u00een depozit<\/em><\/li><li class=\"theme-wp-block gb-responsive-599515-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\">Scan de ajustare a inventarului: <em>Bunurile sunt creditate \u00een inventarul comercian\u021bilor.<\/em><\/li><\/ol><\/div><p class=\"theme-wp-block gb-responsive-156538-identifier\">Cu toate acestea, se poate \u00eent\u00e2mpla ca doar prima scanare s\u0103 aib\u0103 loc, dar bunurile s\u0103 nu fie creditate v\u00e2nz\u0103torilor.<\/p><p class=\"theme-wp-block gb-responsive-676208-identifier\">Acest lucru se \u00eent\u00e2mpl\u0103 atunci c\u00e2nd bunurile sunt \u00eenregistrate sub un FNSKU (Unitate de M\u0103sur\u0103 a Stocului \u00een Re\u021beaua de \u00cendeplinire) incorect.<\/p><p class=\"theme-wp-block gb-responsive-210404-identifier\">Desigur, \u00een ambele cazuri, apare o cerere de rambursare sau cererea de re-eticheta. La urma urmei, bunurile s-au dovedit a fi sosit \u00een depozit. Aceast\u0103 rambursare poate fi efectuat\u0103 \u0219i sub form\u0103 de bani sau bunurile efective.<\/p><h4 class=\"theme-wp-block wp-block-heading gb-responsive-346955-identifier\">Inventar<\/h4><p class=\"theme-wp-block gb-responsive-532776-identifier\">\u00cen centrele logistice Amazon, se \u00eent\u00e2mpl\u0103 multe. \u00centreaga 50% din inventar acolo apar\u021bine utilizatorilor FBA. Cu toate acestea, cu adesea mai mult de 100.000 m<sup>2<\/sup>, pot ap\u0103rea \u0219i erori legate de inventar. Se poate \u00eent\u00e2mpla ca bunurile tale s\u0103 fi fost plasate gre\u0219it sau pur \u0219i simplu s\u0103 lipseasc\u0103 sau s\u0103 nu fi fost creditate \u00een inventarul t\u0103u.<\/p><p class=\"theme-wp-block gb-responsive-705975-identifier\">Pentru aceasta, de asemenea, trebuie comparate diverse rapoarte pentru a descoperi aceste erori \u2013 A\u0219adar, este o munc\u0103 pentru Lost &#038; Found.<\/p><h4 class=\"theme-wp-block wp-block-heading gb-responsive-743720-identifier\">Deteriorat\/Distrus<\/h4><Bunurile class=\"theme-wp-block\" care sunt deteriorate \u00een centrele logistice Amazon sau prin expedierea Amazon sunt clasificate \u00een diferite zone \u00een func\u021bie de starea lor. Orice lucru pe care Amazon \u00eel clasific\u0103 ca fiind v\u00e2ndut nu mai poate fi distrus conform liniilor directoare de c\u0103tre angaja\u021bii Amazon. Toate return\u0103rile care sunt clasificate ca <em>v\u00e2ndute<\/em> pot fi returnate de v\u00e2nz\u0103tori \u00een termen de 30 de zile, altfel bunurile vor fi distruse.<\/p><p class=\"theme-wp-block gb-responsive-308157-identifier\">Cu toate acestea, dac\u0103 produsele sunt distruse \u00eenainte de termenul limit\u0103, apare o cerere de rambursare pentru v\u00e2nz\u0103tori. Excep\u021biile de la aceasta sunt bunurile din anumite categorii, cum ar fi ochelarii sau bateriile.<\/p><h4 class=\"theme-wp-block wp-block-heading gb-responsive-693466-identifier\">Taxe FBA<\/h4><p class=\"theme-wp-block gb-responsive-410719-identifier\">Ca utilizator al serviciului FBA, pl\u0103te\u0219ti \u00een mod natural taxe pentru expedierea prin Amazon, care se bazeaz\u0103 pe dimensiunile produsului, precum \u0219i pe pie\u021bele alese. Facturarea incorect\u0103, cum ar fi taxe excesiv de mari, constituie de asemenea o cerere de rambursare.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-764010-identifier\">Trebuie s\u0103 introduc manual fiecare rezultat al unui caz \u00een SELLERLOGIC Lost &#038; Found pentru a comunica rezultatul, sau se \u00eent\u00e2mpl\u0103 automat?<\/h3><p class=\"theme-wp-block gb-responsive-180604-identifier\">Ai op\u021biunea \u00een instrument de a ne informa despre evenimente noi legate de un caz. Acest lucru poate fi folosit, de exemplu, pentru a trimite feedback de la Amazon c\u0103tre noi. Dac\u0103 o r\u0103spuns din partea ta este \u00een a\u0219teptare, vei fi notificat despre aceasta \u00een instrument \u0219i prin email. Te rug\u0103m s\u0103 comunici r\u0103spunsul t\u0103u c\u0103tre noi \u00een acest caz prin intermediul instrumentului, deoarece cazul va fi \u00eenchis automat pentru o tax\u0103 dup\u0103 \u0219apte zile.<\/p><p class=\"theme-wp-block gb-responsive-169735-identifier\">Echipa noastr\u0103 de Succes al Clien\u021bilor va fi apoi notificat\u0103 prompt despre r\u0103spunsul t\u0103u \u0219i poate avea grij\u0103 de procesarea ulterioar\u0103 a cazului.<\/p><p class=\"theme-wp-block gb-responsive-88866-identifier\"><strong>S\u0103 lu\u0103m un exemplu aici:<\/strong> Amazon contest\u0103 rambursarea deoarece cererea a fost primit\u0103 dup\u0103 termenul limit\u0103. Acum po\u021bi s\u0103 ne redirec\u021bionezi emailul prin intermediul instrumentului. Managerii no\u0219tri de Succes al Clien\u021bilor vor revizui manual acest caz, de exemplu, dac\u0103 motivul respingerii de c\u0103tre Amazon este justificat sau nu.<\/p><p class=\"theme-wp-block gb-responsive-945035-identifier\">Dac\u0103 respingerea nu este justificat\u0103, te vom asista cu comunicarea ulterioar\u0103 cu Amazon pentru ca cazul s\u0103 poat\u0103 fi rezolvat.<\/p><p class=\"theme-wp-block gb-responsive-230418-identifier\">Dac\u0103 respingerea este justificat\u0103, de exemplu, deoarece un articol pierdut a fost g\u0103sit din nou dup\u0103 ce cazul a fost trimis, nu se va percepe nicio tax\u0103 pentru Lost &#038; Found.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-524155-identifier\">SELLERLOGIC \u00eenchide automat cazurile pe baza informa\u021biilor din Seller Central?<\/h3><p class=\"theme-wp-block gb-responsive-486641-identifier\">Cazurile sunt \u00eenchise prin pl\u0103\u021bi finalizate, asigur\u00e2nd astfel c\u0103 rambursarea promis\u0103 de Amazon are loc de fapt.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-934045-identifier\">Cum func\u021bioneaz\u0103 SELLERLOGIC Lost &#038; Found?<\/h2><p class=\"theme-wp-block gb-responsive-425222-identifier\">C\u00e2nd folose\u0219ti SELLERLOGIC Lost &#038; Found, instrumentul trebuie s\u0103 ob\u021bin\u0103 acces la rapoartele FBA. Dar cum? \u0218i ce ar trebui s\u0103 fac de fapt dac\u0103 contul meu Seller Central este suspendat? R\u0103spunsurile la aceste \u0219i alte \u00eentreb\u0103ri pot fi g\u0103site \u00een aceast\u0103 sec\u021biune.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-285916-identifier\">Cum acceseaz\u0103 Lost &#038; Found datele FBA?<\/h3><p class=\"theme-wp-block gb-responsive-553488-identifier\">Pentru aceasta, folosim interfa\u021ba API Amazon Marketplace Web Service (MWS). Acest lucru permite ca rapoartele FBA s\u0103 fie transferate automat \u00een instrument, iar Lost &#038; Found poate \u00eencepe s\u0103 g\u0103seasc\u0103 erori FBA. Acest lucru permite, de asemenea, managerilor no\u0219tri de Succes al Clien\u021bilor s\u0103 revizuiasc\u0103 individual cazul \u00een cazul unei respingeri pentru a te asista cu cursul de ac\u021biune \u0219i comunicarea ulterioar\u0103 cu Amazon.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-575678-identifier\">\u00cen cazurile mele, nu este afi\u0219at\u0103 nicio rambursare estimat\u0103. Care ar putea fi motivul pentru aceasta?<\/h3><p class=\"theme-wp-block gb-responsive-836871-identifier\">Este posibil s\u0103 avem suficiente informa\u021bii disponibile pentru a crea un caz, dar nu suficiente informa\u021bii pentru a determina o rambursare estimat\u0103.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-420524-identifier\">Accesul meu la Seller Central este suspendat, ce ar trebui s\u0103 fac acum?<\/h3><p class=\"theme-wp-block gb-responsive-322566-identifier\">Un acces activ, nesuspendat la Amazon Seller Central este necesar pentru a utiliza SELLERLOGIC Lost &#038; Found.<\/p><p class=\"theme-wp-block gb-responsive-222240-identifier\">Dac\u0103 aceasta este suspendat\u0103, te rug\u0103m s\u0103 dezactivezi c\u0103utarea cazurilor pentru Lost &#038; Found, deoarece, \u00een caz contrar, pot fi generate cazuri suplimentare pe care nu le po\u021bi trimite. Po\u021bi dezactiva c\u0103utarea cazurilor \u00een <a href=\"https:\/\/app.sellerlogic.com\/accounts\/\">Gestionarea contului<\/a>. Te rug\u0103m s\u0103 ne informezi \u0219i printr-un tichet despre suspendarea contului, astfel \u00eenc\u00e2t s\u0103 putem lua acest lucru \u00een considerare \u00een timpul proces\u0103rii cazului.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-997693-identifier\">De ce a inversat Amazon ramburs\u0103rile?<\/h3>Un refund poate fi efectuat fie sub form\u0103 de bani, fie de bunuri. Dac\u0103 Amazon aprob\u0103 un refund pentru inventarul pierdut \u0219i aceste bunuri sunt g\u0103site ulterior, acesta poate fi, de asemenea, inversat. \u00cen ambele cazuri, se face o compensa\u021bie pentru inventarul pierdut. Po\u021bi urm\u0103ri acest lucru cu u\u0219urin\u021b\u0103 prin intermediul <a class=\"theme-wp-block\" href=\"https:\/\/sellercentral.amazon.de\/gp\/ssof\/reports\/search.html#orderAscending=&amp;recordType=INVENTORY_ADJUSTMENT&amp;noResultType=&amp;merchantSku=&amp;fnSku=&amp;FnSkuXORMSku=&amp;reimbursementId=&amp;orderId=&amp;genericOrderId=&amp;asin=&amp;lpn=&amp;shipmentId=&amp;hazmatStatus=&amp;inventoryEventTransactionType=&amp;fulfillmentCenterId=&amp;transactionItemId=&amp;inventoryAdjustmentReasonGroup=&amp;eventDateOption=1&amp;fromDate=dd.mm.yyyy&amp;toDate=dd.mm.yyyy&amp;startDate=&amp;endDate=&amp;fromMonth=1&amp;fromYear=2019&amp;toMonth=1&amp;toYear=2019&amp;startMonth=&amp;startYear=&amp;endMonth=&amp;endYear=&amp;specificMonth=1&amp;specificYear=2019\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">ajust\u0103rilor de inventar<\/a>.<h3 class=\"theme-wp-block wp-block-heading gb-responsive-593412-identifier\">Lost &#038; Found respect\u0103 politicile Amazon?<\/h3><p class=\"theme-wp-block gb-responsive-363670-identifier\">SELLERLOGIC Lost &#038; Found respect\u0103 strict toate politicile Amazon. Acest lucru include, de asemenea, faptul c\u0103 cazurile g\u0103site nu trebuie s\u0103 fie trimise automat. Toate investiga\u021biile erorilor sunt efectuate cu o cercetare extins\u0103 \u0219i cu cea mai mare aten\u021bie.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-158991-identifier\">Trebuie s\u0103 solicit \u0219i s\u0103 import rapoarte suplimentare?<\/h3>Pentru configurarea ini\u021bial\u0103 a Lost &#038; Found, <a class=\"theme-wp-block\" href=\"https:\/\/support.sellerlogic.com\/de_DE\" target=\"_blank\" rel=\"noreferrer noopener\">rapoartele de facturare din ultimele \u0219ase luni trebuie solicitate din nou<\/a> o dat\u0103. Toate rapoartele necesare \u00een viitor vor fi importate prin intermediul API-ului Amazon MWS.<h3 class=\"theme-wp-block wp-block-heading gb-responsive-434101-identifier\">C\u00e2t de des se efectueaz\u0103 reconcilierea pl\u0103\u021bilor Amazon cu cazurile Lost &#038; Found?<\/h3><p class=\"theme-wp-block gb-responsive-325630-identifier\">Aceast\u0103 reconciliere are loc la fiecare or\u0103. Dac\u0103 exist\u0103 o rambursare, aceasta este atribuit\u0103 cazului corespunz\u0103tor \u0219i cazul este \u00eenchis automat.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-259544-identifier\">Am folosit un &#8220;Sistem de Rambursare&#8221; diferit \u00een trecut. Poate fi utilizat Lost &#038; Found sau ar putea ap\u0103rea duplicate \u00een cazuri?<\/h3><p class=\"theme-wp-block gb-responsive-79591-identifier\">Lost &#038; Found ia \u00een considerare toate ramburs\u0103rile pe care Amazon le-a efectuat \u00een trecut \u00een timpul cercet\u0103rii. Cu toate acestea, te rug\u0103m s\u0103 re\u021bii c\u0103 cazurile \u00een curs care ar putea duce la o rambursare \u00een viitor nu pot fi considerate.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-894184-identifier\">Pentru ce perioad\u0103 pot fi revendicate erorile la Amazon?<\/h3><p class=\"theme-wp-block gb-responsive-279482-identifier\">\u00cen func\u021bie de tipul de caz, revendic\u0103rile pot fi f\u0103cute retroactiv pentru 3 p\u00e2n\u0103 la 18 luni:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-39200-identifier wp-block-list\"><li class=\"theme-wp-block gb-responsive-589416-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong>Inventar:<\/strong> max. 18 luni retroactiv<\/li><li class=\"theme-wp-block gb-responsive-269071-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong>Comand\u0103:<\/strong> max. 18 luni retroactiv<\/li><li class=\"theme-wp-block gb-responsive-114258-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong>Return pierdut \u00een stoc:<\/strong> max. 18 luni retroactiv<\/li><li class=\"theme-wp-block gb-responsive-673972-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong>Deteriorat \/ Distrus:<\/strong> max. 8 luni retroactiv<\/li><li class=\"theme-wp-block gb-responsive-471613-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong>Taxe FBA:<\/strong> max. 90 zile retroactiv<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-181716-identifier\">SELLERLOGIC ia \u00eentotdeauna \u00een considerare perioada maxim\u0103 permis\u0103.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-386867-identifier\">Informa\u021bii despre contract<\/h2><p class=\"theme-wp-block gb-responsive-230771-identifier\">C\u00e2nd achizi\u021bionezi un nou instrument, termenii contractuali sunt un criteriu decisiv. Prin urmare, vom aborda acest lucru \u00een detaliu \u00een aceast\u0103 sec\u021biune.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-419016-identifier\">Care este perioada de notificare?<\/h3><p class=\"theme-wp-block gb-responsive-400818-identifier\">Po\u021bi anula SELLERLOGIC Lost &#038; Found zilnic dac\u0103 nu dore\u0219ti s\u0103 prime\u0219ti alte cereri de rambursare. Cu toate acestea, te rug\u0103m s\u0103 re\u021bii c\u0103, chiar \u0219i dup\u0103 dezactivare, toate cazurile restante ar trebui s\u0103 fie procesate \u00een continuare \u00een termenii stabili\u021bi.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-208055-identifier\">SELLERLOGIC are acces la datele clien\u021bilor?<\/h3><p class=\"theme-wp-block gb-responsive-460570-identifier\">Nu, avem acces doar la rapoartele FBA. Nu exist\u0103 date despre clien\u021bi con\u021binute \u00een acestea.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-37935-identifier\">Taxe<\/h2><p class=\"theme-wp-block gb-responsive-741491-identifier\">Pre\u021bul este un component important pentru mul\u021bi utilizatori. Pute\u021bi afla cum este calculat \u0219i ce se \u00eent\u00e2mpl\u0103 dac\u0103 nu procesa\u021bi cazurile aici.<\/p><figure class=\"theme-wp-block wp-block-image size-large gb-responsive-383073-identifier\"><img decoding=\"async\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/06\/23141224\/Gebu%CC%88hren-Lost-and-Found-844x257.jpeg\" alt=\"Taxe Pierdute \u0219i G\u0103site\" class=\"wp-image-11651\"><\/figure><h3 class=\"theme-wp-block wp-block-heading gb-responsive-814536-identifier\">Cum sunt calculate taxele pentru SELLERLOGIC Lost &#038; Found?<\/h3><p class=\"theme-wp-block gb-responsive-322729-identifier\">Percepem o comision de 20% din ramburs\u0103rile efective. Ca baz\u0103, folosim sumele brute ale pl\u0103\u021bilor de la Amazon c\u0103tre dumneavoastr\u0103. \u00cen acest fel, trebuie s\u0103 pl\u0103ti\u021bi doar atunci c\u00e2nd primi\u021bi efectiv banii \u00eenapoi. Taxa este facturat\u0103 la \u00eenceputul lunii urm\u0103toare.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-391058-identifier\">Ce date sunt necesare \u0219i cum sunt folosite?<\/h3><p class=\"theme-wp-block gb-responsive-755583-identifier\">Furnizorul nostru de servicii de plat\u0103 necesit\u0103 informa\u021biile despre cardul dumneavoastr\u0103 de credit pentru a procesa pl\u0103\u021bile. Printre altele, este necesar num\u0103rul dumneavoastr\u0103 CVC2. Acesta este o combina\u021bie de trei sau patru cifre imprimat\u0103 pe cardul dumneavoastr\u0103 de credit, pe care furnizorul nostru de servicii de plat\u0103 o folose\u0219te pentru a autentifica titularul cardului. Acest lucru asigur\u0103 un proces interna\u021bional sigur \u0219i standardizat.<\/p><blockquote class=\"theme-wp-block wp-block-quote desktop-bg-style-circle xl-bg-style-circle lg-bg-style-circle md-bg-style-circle sm-bg-style-circle gb-responsive-73298-identifier desktop-icon-size-2 xl-icon-size-2 lg-icon-size-2 md-icon-size-2 sm-icon-size-2 desktop-gb-has-icon xl-gb-has-icon lg-gb-has-icon md-gb-has-icon sm-gb-has-icon is-layout-flow wp-block-quote-is-layout-flow\"><p class=\"theme-wp-block gb-responsive-462662-identifier\">Prelucrarea datelor cardului de credit este efectuat\u0103 exclusiv \u2013 \u0219i \u00een conformitate total\u0103 cu PCI \u2013 de c\u0103tre furnizorul nostru de servicii de plat\u0103. Nu avem acces la datele cardului de credit al clien\u021bilor no\u0219tri \u00een niciun moment \u0219i, desigur, nu le stoc\u0103m.<\/p><\/blockquote><p class=\"theme-wp-block gb-responsive-222805-identifier\">Dac\u0103 ave\u021bi \u00eentreb\u0103ri suplimentare pe aceast\u0103 tem\u0103, pute\u021bi contacta \u00eentotdeauna echipa noastr\u0103 de Succes al Clien\u021bilor.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-360559-identifier\">Taxa din Lost &#038; Found este deja dedus\u0103 \u00een cazurile \u00eenchise sub &#8220;rambursare efectiv\u0103&#8221;?<\/h3><p class=\"theme-wp-block gb-responsive-891727-identifier\">Nu, suma total\u0103 rambursat\u0103 dumneavoastr\u0103 de Amazon este indicat\u0103 aici. Taxele SELLERLOGIC sunt afi\u0219ate \u00eentr-o sec\u021biune separat\u0103 la nivelul tranzac\u021biei.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-884057-identifier\">Ce se \u00eent\u00e2mpl\u0103 dac\u0103 nu procesez cazurile afi\u0219ate?<\/h3><p class=\"theme-wp-block gb-responsive-176237-identifier\">Dac\u0103 instrumentul nostru g\u0103se\u0219te o eroare FBA, ve\u021bi fi notificat \u00een instrument \u0219i suplimentar prin email. \u00cen func\u021bie de tipul de caz, perioada \u00een care reclama\u021bia trebuie s\u0103 fie trimis\u0103 c\u0103tre Amazon variaz\u0103. Pentru erorile \u00een calculul taxelor FBA, reclama\u021biile trebuie s\u0103 fie trimise \u00een termen de 90 de zile, \u00een timp ce pentru bunurile deteriorate sau pierdute \u00een centrele de \u00eendeplinire ale Amazon, exist\u0103 la dispozi\u021bie o perioad\u0103 complet\u0103 de 18 luni.<\/p><p class=\"theme-wp-block gb-responsive-496933-identifier\">Din cauza politicilor Amazon, trebuie s\u0103 trimite\u021bi manual cazurile \u00een SellerCentral. Pute\u021bi pur \u0219i simplu s\u0103 copia\u021bi textul preg\u0103tit din instrument \u00een c\u00e2mpul de text corespunz\u0103tor. Dac\u0103 Lost &#038; Found g\u0103se\u0219te reclama\u021bii pe care nu le trimite\u021bi c\u0103tre Amazon, vi se va percepe 20% din rambursarea a\u0219teptat\u0103.<\/p><blockquote class=\"theme-wp-block wp-block-quote gb-responsive-359568-identifier desktop-bg-style-circle xl-bg-style-circle lg-bg-style-circle md-bg-style-circle sm-bg-style-circle desktop-gb-has-icon xl-gb-has-icon lg-gb-has-icon md-gb-has-icon sm-gb-has-icon desktop-icon-size-2 xl-icon-size-2 lg-icon-size-2 md-icon-size-2 sm-icon-size-2 is-layout-flow wp-block-quote-is-layout-flow\"><p class=\"theme-wp-block gb-responsive-865614-identifier\">Dac\u0103 nu sunte\u021bi \u00een m\u0103sur\u0103 s\u0103 face\u021bi acest lucru, de exemplu, pentru c\u0103 sunte\u021bi \u00een vacan\u021ba dumneavoastr\u0103 bine meritat\u0103, v\u0103 recomand\u0103m s\u0103 v\u0103 instrui\u021bi colegii astfel \u00eenc\u00e2t s\u0103 poat\u0103 prelua trimiterea cazurilor. Suntem bucuro\u0219i s\u0103 v\u0103 ajut\u0103m cu acest lucru \u0219i, de asemenea, oferim instruire suplimentar\u0103.<\/p><\/blockquote><h2 class=\"theme-wp-block wp-block-heading gb-responsive-29172-identifier\">Ultimul, dar nu cel din urm\u0103<\/h2><p class=\"theme-wp-block gb-responsive-82521-identifier\">Un nou instrument ridic\u0103 \u00eentotdeauna \u00eentreb\u0103ri noi. Sper\u0103m c\u0103 am reu\u0219it s\u0103 r\u0103spundem la toate \u00eentreb\u0103rile dumneavoastr\u0103. Dac\u0103 mai ave\u021bi \u00eentreb\u0103ri, nu ezita\u021bi s\u0103 ne contacta\u021bi folosind formularul de mai jos.<\/p><p class=\"theme-wp-block gb-responsive-695867-identifier has-small-font-size\"><meta charset=\"utf-8\"><\/meta>Creditele imaginilor \u00een ordinea imaginilor: \u00a9 FR Design \u2013 stock.adobe.com \/<meta charset=\"utf-8\"><\/meta>\u00a9 j-mel \u2013 stock.adobe.com \/<meta charset=\"utf-8\"><\/meta>\u00a9 ARMMYPICCA \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Lost &#038; Found g\u0103se\u0219te pentru tine cererile de rambursare FBA nerecunoscute. \u00cen loc s\u0103 verifici zilnic p\u00e2n\u0103 la 12 rapoarte diferite, c\u0103utarea erorilor FBA ruleaz\u0103 \u00een fundal cu instrumentul nostru \u0219i po\u021bi s\u0103 te concentrezi pe alte sarcini \u2013 Sau pur \u0219i simplu s\u0103 \u00eencepi un maraton Star Wars. \u00cen plus fa\u021b\u0103 de economiile enorme<\/p>\n","protected":false},"author":5,"featured_media":11631,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[1689],"tags":[],"class_list":["post-226512","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-in-numele-propriu"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>18 \u00centreb\u0103ri frecvente despre SELLERLOGIC Lost &amp; Found \u2013 Tot ce trebuie s\u0103 \u0219ti\u021bi<\/title>\n<meta name=\"description\" content=\"Cum func\u021bioneaz\u0103 de fapt SELLERLOGIC Lost &amp; Found? \u0218i ce date are nevoie instrumentul? 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