{"id":227682,"date":"2022-08-09T10:33:00","date_gmt":"2022-08-09T10:33:00","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/lost-found-aktualizacia-preposlat-odpovede-amazonu-priamo-na-sellerlogic\/"},"modified":"2022-08-09T10:33:00","modified_gmt":"2022-08-09T10:33:00","slug":"lost-found-aktualizacia-preposlat-odpovede-amazonu-priamo-na-sellerlogic","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/sk\/blog\/lost-found-aktualizacia-preposlat-odpovede-amazonu-priamo-na-sellerlogic\/","title":{"rendered":"Lost &#038; Found-Aktualiz\u00e1cia \u2013 Preposla\u0165 odpovede Amazonu priamo na SELLERLOGIC"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-941079-identifier\">Okrem roz\u0161\u00edrenia ponuky softv\u00e9rov\u00fdch rie\u0161en\u00ed je zlep\u0161enie u\u017e existuj\u00facich n\u00e1strojov d\u00f4le\u017eitou s\u00fa\u010das\u0165ou rozvoja spolo\u010dnosti SELLERLOGIC. Cie\u013eom, ktor\u00e9 sa t\u00fdm sleduje, s\u00fa tie ist\u00e9, ktor\u00e9 SELLERLOGIC sleduje od svojho vzniku: Viac \u00faspory \u010dasu, menej pracovnej z\u00e1\u0165a\u017ee a r\u00fdchlej\u0161ie v\u00fdsledky pre z\u00e1kazn\u00edkov.<\/p><h2 class=\"theme-wp-block gb-responsive-124588-identifier wp-block-heading\">Priame preposielanie va\u0161ej komunik\u00e1cie s Amazonom<\/h2><p class=\"theme-wp-block gb-responsive-321631-identifier\">Lost &#038; Found v\u00e1m poskytuje potrebn\u00e9 texty na otvorenie pr\u00edpadu na Amazone v SellerCentral, ktor\u00e9 m\u00f4\u017eete pomocou Copy &#038; Paste odosla\u0165 Amazonu. Ak dostanete odpove\u010f od Amazonu, mus\u00edte ju tie\u017e ru\u010dne posla\u0165 sp\u00e4\u0165 na SELLERLOGIC, aby mohol zamestnanec podpory skontrolova\u0165 spr\u00e1vnos\u0165 odpovede od Amazonu a spracova\u0165 pr\u00edpad. Tento proces bol teraz v\u00fdrazne zjednodu\u0161en\u00fd.<\/p><p class=\"theme-wp-block gb-responsive-272322-identifier\">Od teraz m\u00f4\u017eete nastavi\u0165 preposielanie v\u0161etk\u00fdch prich\u00e1dzaj\u00facich spr\u00e1v od Amazonu na SELLERLOGIC Lost &#038; Found. T\u00fdmto sp\u00f4sobom sa e-maily od Amazonu dostan\u00fa priamo k t\u00edmu z\u00e1kazn\u00edckeho \u00faspechu, ktor\u00fd preberie pr\u00edpad. Na to je potrebn\u00e9 splni\u0165 nieko\u013eko podmienok, napr\u00edklad odosielate\u013e preposlanej e-mailovej spr\u00e1vy mus\u00ed s\u00fahlasi\u0165 s e-mailovou adresou zaregistrovanou na SELLERLOGIC, aby sa prich\u00e1dzaj\u00face e-maily mohli priradi\u0165 k spr\u00e1vnemu z\u00e1kazn\u00edckemu \u00fa\u010dtu. Pre SELLERLOGIC irelevantn\u00e9 spr\u00e1vy syst\u00e9m okam\u017eite odstr\u00e1ni.<\/p><h2 class=\"theme-wp-block gb-responsive-705811-identifier wp-block-heading\">Nastavte e\u0161te dnes preposielanie e-mailov pre Lost &#038; Found<\/h2><p class=\"theme-wp-block gb-responsive-659604-identifier\">Ak ste na\u0161\u00edm z\u00e1kazn\u00edkom a m\u00e1te z\u00e1ujem o nastavenie tohto preposielania, vykonajte nasleduj\u00face kroky.<\/p><h3 class=\"theme-wp-block gb-responsive-869469-identifier wp-block-heading\">Nastavenie<\/h3><p class=\"theme-wp-block gb-responsive-476118-identifier\">1. Uistite sa, \u017ee adresa odosielate\u013ea preposlan\u00fdch e-mailov s\u00fahlas\u00ed s e-mailovou adresou zaregistrovanou na SELLERLOGIC. Mus\u00ed existova\u0165 aspo\u0148 jeden pou\u017e\u00edvate\u013e, ktor\u00e9ho e-mailov\u00e1 adresa zadan\u00e1 v syst\u00e9me SELLERLOGIC je rovnak\u00e1 ako t\u00e1, cez ktor\u00fa sa e-maily preposielaj\u00fa. Inak nie je mo\u017en\u00e9 preposielanie.<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-874919-identifier wp-block-list\"><li>Pr\u00edklad: Max Mustermann dost\u00e1va e-maily na spracovanie pr\u00edpadu od Amazonu na adresu <strong>max.mustermann@postfach.com<\/strong>. V z\u00e1kazn\u00edckom \u00fa\u010dte SELLERLOGIC v\u0161ak existuje iba jeden pou\u017e\u00edvate\u013e s e-mailovou adresou <strong>m.mustermann@postfach.com<\/strong>. V\u00fdsledok: Funkcia preposielania nie je mo\u017en\u00e1.<\/li><\/ul><\/div><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-345614-identifier wp-block-list\"><li>Rie\u0161enie: Pros\u00edm, vytvorte v z\u00e1kazn\u00edckom \u00fa\u010dte SELLERLOGIC aspo\u0148 jedn\u00e9ho pou\u017e\u00edvate\u013ea s e-mailovou adresou, z ktorej chcete preposiela\u0165 e-maily od Amazonu. Takto m\u00f4\u017ee syst\u00e9m priradi\u0165 prich\u00e1dzaj\u00face e-maily k spr\u00e1vnemu z\u00e1kazn\u00edckemu \u00fa\u010dtu. Kedyko\u013evek sa obr\u00e1\u0165te na podporu, ak potrebujete pomoc.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-709267-identifier\">2. Nastavte teraz preposielanie v\u0161etk\u00fdch e-mailov od Amazonu na e-mailov\u00fa adresu <strong>lost-found-auto-reply@sellerlogic.com<\/strong>. Toto je e-mailov\u00e1 adresa podpory, ktor\u00e1 sa pou\u017e\u00edva v\u00fdhradne na prij\u00edmanie odpoved\u00ed pre pr\u00edpady Lost &#038; Found.<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-429135-identifier wp-block-list\"><li>M\u00f4\u017eete preposiela\u0165 v\u0161etky e-maily od Amazonu na SELLERLOGIC, preto\u017ee syst\u00e9m filtruje relevantn\u00e9 spr\u00e1vy, na\u010d\u00edta ich a s\u00fa\u010dasne okam\u017eite odstra\u0148uje v\u0161etky irelevantn\u00e9 spr\u00e1vy.<\/li><\/ul><\/div><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-936621-identifier wp-block-list\"><li>Pros\u00edm, majte na pam\u00e4ti, \u017ee preposielanie na z\u00e1klade ur\u010dit\u00fdch v\u00fdrazov alebo formul\u00e1ci\u00ed v predmetovom riadku nie je mo\u017en\u00e9, preto\u017ee sa od pr\u00edpadu k pr\u00edpadu l\u00ed\u0161ia. Preto musia by\u0165 v\u017edy <strong>v\u0161etky<\/strong> e-maily od Amazonu preposielan\u00e9 na SELLERLOGIC, aby proces fungoval bez probl\u00e9mov.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-422525-identifier\">3. Okrem toho musia by\u0165 preposlan\u00e9 e-maily nevyhnutne nezmenen\u00e9, preto\u017ee Amazon ID pr\u00edpadu je zahrnut\u00e1 v predmetovom riadku a syst\u00e9m ju inak nem\u00f4\u017ee prepoji\u0165 s pr\u00edslu\u0161n\u00fdm pr\u00edpadom.<\/p><p class=\"theme-wp-block gb-responsive-304368-identifier\">4. \u010ealej je potrebn\u00e9 ma\u0165 na pam\u00e4ti, \u017ee toto preposielanie sa vz\u0165ahuje iba na prich\u00e1dzaj\u00face e-maily od Amazonu. Ak\u00e1ko\u013evek odch\u00e1dzaj\u00faca komunik\u00e1cia \u2013 teda v\u0161etky inform\u00e1cie, ktor\u00e9 musia by\u0165 po\u010das spracovania pr\u00edpadu zaslan\u00e9 Amazonu \u2013 sa na\u010falej vykon\u00e1va pomocou existuj\u00faceho procesu Copy-Paste, ktor\u00fd u\u017e pozn\u00e1te.<\/p><p class=\"theme-wp-block gb-responsive-246155-identifier\">5. Preposlan\u00e9 e-maily sa na\u010d\u00edtaj\u00fa iba pri otvoren\u00fdch alebo nov\u00fdch pr\u00edpadoch. Pri pr\u00edpadoch, ktor\u00e9 u\u017e boli uzavret\u00e9, sa spr\u00e1vy ignoruj\u00fa.<\/p><h2 class=\"theme-wp-block gb-responsive-551515-identifier wp-block-heading\">V\u00fdhody pre z\u00e1kazn\u00ed\u010dky a z\u00e1kazn\u00edkov<\/h2><p class=\"theme-wp-block gb-responsive-609689-identifier\">Ako u\u017e bolo vy\u0161\u0161ie kr\u00e1tko nazna\u010den\u00e9, v\u00fdhody pre v\u00e1s s\u00fa zrejm\u00e9. Preto\u017ee u\u0161etr\u00edte ve\u013ea \u010dasu, ke\u010f\u017ee u\u017e nemus\u00edte preposiela\u0165 alebo zapisova\u0165 v\u0161etky prich\u00e1dzaj\u00face e-maily od Amazonu na SELLERLOGIC. To tie\u017e zni\u017euje va\u0161u intern\u00fa pracovn\u00fa z\u00e1\u0165a\u017e.<\/p><p class=\"theme-wp-block gb-responsive-960348-identifier\">T\u00fdm, \u017ee odpovede od Amazonu k FBA pr\u00edpadom s\u00fa priamo zasielan\u00e9 do syst\u00e9mu a nie je potrebn\u00fd \u017eiadny medzikrok, sa tie\u017e skracuje \u010das, ktor\u00fd potrebujeme na vyrie\u0161enie va\u0161ich pr\u00edpadov a uplatnenie va\u0161ich refund\u00e1ci\u00ed.<\/p><p class=\"theme-wp-block gb-responsive-677047-identifier\">Ak m\u00e1te \u010fal\u0161ie ot\u00e1zky, nev\u00e1hajte kontaktova\u0165 t\u00edm podpory.<\/p><p class=\"theme-wp-block gb-responsive-576748-identifier has-small-font-size\">Obrazov\u00fd kredit: \u00a9 VectorMine \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Okrem roz\u0161\u00edrenia ponuky softv\u00e9rov\u00fdch rie\u0161en\u00ed je zlep\u0161enie u\u017e existuj\u00facich n\u00e1strojov d\u00f4le\u017eitou s\u00fa\u010das\u0165ou rozvoja spolo\u010dnosti SELLERLOGIC. Cie\u013eom, ktor\u00e9 sa t\u00fdm sleduje, s\u00fa tie ist\u00e9, ktor\u00e9 SELLERLOGIC sleduje od svojho vzniku: Viac \u00faspory \u010dasu, menej pracovnej z\u00e1\u0165a\u017ee a r\u00fdchlej\u0161ie v\u00fdsledky pre z\u00e1kazn\u00edkov. Priame preposielanie va\u0161ej komunik\u00e1cie s Amazonom Lost &#038; Found v\u00e1m poskytuje potrebn\u00e9 texty na otvorenie<\/p>\n","protected":false},"author":6,"featured_media":21149,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[1695],"tags":[],"class_list":["post-227682","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vlastnym-menom"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nov\u00e9 na Lost &amp; Found: Preposielanie va\u0161ej komunik\u00e1cie s Amazonom na SELLERLOGIC<\/title>\n<meta name=\"description\" content=\"Od teraz m\u00f4\u017eete nastavi\u0165 preposielanie v\u0161etk\u00fdch prich\u00e1dzaj\u00facich spr\u00e1v od Amazonu na SELLERLOGIC Lost &amp; 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