{"id":227877,"date":"2021-09-28T05:54:00","date_gmt":"2021-09-28T05:54:00","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/"},"modified":"2021-09-28T05:54:00","modified_gmt":"2021-09-28T05:54:00","slug":"vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/","title":{"rendered":"Vr\u00e1tenie a refund\u00e1cie za objedn\u00e1vky na trhu: Nov\u00e9 politiky pre predajcov Amazonu"},"content":{"rendered":"<h2 class=\"theme-wp-block wp-block-heading gb-responsive-593568-identifier\">Vr\u00e1tenie a refund\u00e1cia objedn\u00e1vok na Amazon Marketplace: Okam\u017eit\u00e1 n\u00e1hrada za po\u0161koden\u00e9 produkty<\/h2><p class=\"theme-wp-block gb-responsive-913263-identifier\">Okam\u017eit\u00e1 n\u00e1hrada za po\u0161koden\u00e9 produkty \u2013 s touto novou politikou Amazon u\u017e na za\u010diatku roka 2024 zneistil komunitu predajcov. Pod\u013ea toho m\u00f4\u017eu z\u00e1kazn\u00edci, ktor\u00ed dostan\u00fa po\u0161koden\u00fd alebo nefunk\u010dn\u00fd tovar, po\u017eadova\u0165 okam\u017eit\u00fa n\u00e1hradu \u2013 e\u0161te predt\u00fdm, ako vr\u00e1tia p\u00f4vodn\u00fd \u010dl\u00e1nok.<\/p><p class=\"theme-wp-block gb-responsive-221150-identifier\">Medzi predajcami Amazonu vyvolala prepracovan\u00e1 politika vr\u00e1tenia a refund\u00e1cie objedn\u00e1vok na trhu pochopite\u013ene obavy. U\u017e predt\u00fdm sa opakovane st\u00e1valo, \u017ee z\u00e1kazn\u00edci jednoducho naozaj nemysleli na to, aby vr\u00e1ten\u00fd tovar skuto\u010dne poslali sp\u00e4\u0165. S nov\u00fdmi ofici\u00e1lnymi pravidlami vr\u00e1tenia Amazonu sa tento probl\u00e9m pravdepodobne e\u0161te zhor\u0161\u00ed \u2013 preto\u017ee n\u00e1hrada je u\u017e na ceste alebo dokonca dorazila.<\/p><p class=\"theme-wp-block gb-responsive-388861-identifier\">Amazon s\u00edce vyhl\u00e1sil, \u017ee z\u00e1kazn\u00edci Amazon Marketplace musia vr\u00e1ti\u0165 po\u0161koden\u00fd tovar predajcovi do 30 dn\u00ed a predajcovia automaticky dostan\u00fa refund\u00e1ciu od Amazonu, ak sa tak nestane \u2013 napriek tomu t\u00e1to nov\u00e1 politika vr\u00e1tenia a refund\u00e1cie objedn\u00e1vok na trhu predstavuje pre predajcov FBA riziko, \u017ee s\u00edce po\u0161l\u00fa n\u00e1hradn\u00fd produkt, ale z\u00e1kazn\u00edk si m\u00f4\u017ee ponecha\u0165 aj p\u00f4vodn\u00fa dod\u00e1vku, bez toho aby to Amazon namietal \u2013 a predajca tak m\u00f4\u017ee skon\u010di\u0165 s nev\u00fdhodou, preto\u017ee ne\u00famyselne dodal dva produkty za cenu jedn\u00e9ho.<\/p>\t\t<div  class=\"theme-wp-block theme-block-text-banner gb-responsive-82738-identifier layout-explore\">\n\n\t\t<div class=\"text-banner-cta text-banner-explore-cta\">\n\t<div class=\"wrap-content\">\n\t\t<div class=\"wrap-title\">\n\t\t\tPresk\u00famajte SELLERLOGIC Lost &#038; Found plnohodnotn\u00e9 slu\u017eby\t\t<\/div>\n\t\t<div class=\"wrap-description\">\n\t\t\t<div class=\"text-description\">\n\t\t\t\tVa\u0161e n\u00e1hrady na Amazone, spravovan\u00e9 nami. Nov\u00e1 komplexn\u00e1 slu\u017eba.\t\t\t<\/div>\n\t\t\t<div class=\"wp-block-button is-style-theme-white\">\n\t\t\t\t\t\t\t\t<a class=\"wp-block-button__link\" href=\"https:\/\/auth.sellerlogic.com\/en\/site\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Za\u010dnite teraz<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\n<h2 class=\"theme-wp-block wp-block-heading gb-responsive-492397-identifier\">14 namiesto 30 dn\u00ed: Pr\u00e1vo na vr\u00e1tenie pri Amazone sa skracuje<\/h2><p class=\"theme-wp-block gb-responsive-625640-identifier\">Od 25. apr\u00edla 2024 sa v\u0161ak na vybran\u00e9 produkty vz\u0165ahuje aj <a href=\"https:\/\/www.zdf.de\/nachrichten\/wirtschaft\/amazon-retourenfristen-neue-regeln-100.html\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">skr\u00e1ten\u00e1 lehota na vr\u00e1tenie tovaru na Amazon Marketplace<\/a>, \u010do by mohlo pote\u0161i\u0165 mnoh\u00fdch predajcov na trhu. Medzi dotknut\u00e9 kateg\u00f3rie patr\u00ed <\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-617898-identifier wp-block-list\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-337582-identifier\">Elektronika a fotoapar\u00e1t,<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-548615-identifier\">Kancel\u00e1rske potreby,<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-212913-identifier\">Hudba,<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-221927-identifier\">Filmy a<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-345138-identifier\">Videohry<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-919845-identifier\">T\u00fdmto sp\u00f4sobom spolo\u010dnos\u0165 uplat\u0148uje z\u00e1konn\u00fa lehotu na vr\u00e1tenie, ktor\u00e1 tie\u017e \u010din\u00ed 14 dn\u00ed. Existuje v\u0161ak h\u00e1\u010dik: Preto\u017ee na produkty a zariadenia Amazonu, ako aj na obnoven\u00e9 produkty sa skr\u00e1ten\u00e1 lehota na vr\u00e1tenie nevz\u0165ahuje. Tieto musia by\u0165 na\u010falej vr\u00e1ten\u00e9 do 30 dn\u00ed. To by mohlo op\u00e4\u0165 ovplyvni\u0165 rozhodovanie z\u00e1kazn\u00edkov o n\u00e1kupe. Predajcovia s Amazon-Business musia napriek tomu akceptova\u0165 pr\u00e1vo na vr\u00e1tenie.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-217590-identifier\">Adresa na vr\u00e1tenie v tuzemsku je povinn\u00e1 pre tovar pod 25 eur<\/h2><p class=\"theme-wp-block gb-responsive-619036-identifier\">Od 05. okt\u00f3bra 2021 sa museli predajcovia Amazonu u\u017e raz zaobera\u0165 nov\u00fdmi pravidlami pre vr\u00e1tenie a refund\u00e1ciu objedn\u00e1vok na trhu. Predajcovia, ktor\u00ed pred\u00e1vaj\u00fa z cudziny na Amazon.de, nem\u00f4\u017eu prij\u00edma\u0165 tovar a objedn\u00e1vky pod 25 eur, pokia\u013e nenab\u00eddnu adresu na vr\u00e1tenie v tuzemsku. O tom informoval <a href=\"https:\/\/www.onlinehaendler-news.de\/online-handel\/marktplaetze\/135326-amazon-haendler-ausserhalb-deutschlands-erstattung-inlandsadresse\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">onlinehaendler-news.de<\/a>. Z\u00e1kladn\u00e9 podmienky vr\u00e1tenia sa v\u0161ak nezmenili.<\/p><p class=\"theme-wp-block gb-responsive-2355-identifier\">Pri\u010dom plat\u00ed cenov\u00e1 hranica 25 eur vr\u00e1tane DPH a n\u00e1kladov na dopravu. Predajcovia na trhu maj\u00fa dve mo\u017enosti pre n\u00edzkon\u00e1kladov\u00e9 objedn\u00e1vky:<\/p><div class=\"theme-block-list\"><ol class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-377568-identifier wp-block-list\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-291346-identifier\">M\u00f4\u017eu zabezpe\u010di\u0165 refund\u00e1ciu za tak\u00e9to \u010dl\u00e1nky bez vr\u00e1tenia.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-991769-identifier\">Pon\u00fakaj\u00fa z\u00e1kazn\u00edkovi adresu na vr\u00e1tenie v tuzemsku.<\/li><\/ol><\/div><p class=\"theme-wp-block gb-responsive-678033-identifier\">Ak dotknut\u00ed sa predajcovia nem\u00f4\u017eu pon\u00faknu\u0165 adresu na vr\u00e1tenie v tuzemsku, potom Amazon samostatne spln\u00ed pravidl\u00e1 vr\u00e1tenia a automaticky vr\u00e1ti z\u00e1kazn\u00edkovi sumu. Podmienkou je v\u0161ak, \u017ee vr\u00e1tenie sa uskuto\u010dn\u00ed v s\u00falade s <a href=\"https:\/\/sellercentral.amazon.de\/gp\/help\/external\/help-page.html?itemID=69126&amp;language=de_DE&amp;ref=efph_69126_bred_G201725710\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">pravidlami vr\u00e1tenia Amazon Marketplace<\/a>.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-649595-identifier\">\u017diadne zmeny pre predajcov so s\u00eddlom v tuzemsku<\/h3><p class=\"theme-wp-block gb-responsive-559611-identifier\">Amazon chcel t\u00fdmto zjednodu\u0161i\u0165 proces vr\u00e1tenia a u\u0161etri\u0165 n\u00e1klady \u2013 aj na strane predajcov. Preto\u017ee medzin\u00e1rodn\u00e9 vr\u00e1tenia s\u00fa \u010dasto drah\u0161ie ako cena produktu, vr\u00e1tenie \u010dl\u00e1nkov sa pre predajcov ekonomicky neoplat\u00ed. Dotknut\u00ed sa m\u00f4\u017eu nastavi\u0165 dom\u00e1cu adresu v nastaveniach Seller Central pod \u201eInform\u00e1cie o \u00fa\u010dte predajcu\u201c > \u201eDoprava a vr\u00e1tenie tovaru\u201c > \u201eInform\u00e1cie o vr\u00e1ten\u00ed\u201c > \u201eNastavenia adresy na vr\u00e1tenie\u201c.<\/p><p class=\"theme-wp-block gb-responsive-28695-identifier\">T\u00fdmto sa s obnoven\u00fdmi pravidlami pre vr\u00e1tenie a refund\u00e1ciu objedn\u00e1vok na trhu pre v\u00e4\u010d\u0161inu nemeck\u00fdch predajcov ni\u010d nezmenilo, preto\u017ee vo v\u0161eobecnosti u\u017e maj\u00fa zadan\u00fa dom\u00e1cu adresu, napr\u00edklad s\u00eddlo firmy. Podobn\u00e9 zmeny pravidiel existuj\u00fa v\u0161ak aj pre ostatn\u00e9 eur\u00f3pske trhy vo Franc\u00fazsku, Taliansku alebo \u0160panielsku. Tam je cenov\u00e1 hranica tie\u017e 25 eur. Vo Ve\u013ekej Brit\u00e1nii stanovil Amazon v pravidl\u00e1ch vr\u00e1tenia 20 libier.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-166545-identifier\">Pri vyu\u017e\u00edvan\u00ed Amazon FBA: Pravidl\u00e1 vr\u00e1tenia pre predajcov nie s\u00fa dotknut\u00e9<\/h3><div class=\"wp-block-image gb-responsive-481158-identifier\"><figure class=\"theme-wp-block aligncenter size-full\"><img decoding=\"async\" width=\"844\" height=\"364\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/23141046\/amazon-rueckgaberichtlinien-verkaeufer-amazon-seller-central.jpeg\" alt=\"Pravidl\u00e1 vr\u00e1tenia Amazonu pre predajcov: V Amazon Seller Central si m\u00f4\u017eete zada\u0165 adresu na dopravu.\" class=\"wp-image-13725\" srcset=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/23141046\/amazon-rueckgaberichtlinien-verkaeufer-amazon-seller-central-407x176.jpeg 407w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/23141046\/amazon-rueckgaberichtlinien-verkaeufer-amazon-seller-central-768x331.jpeg 768w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/23141046\/amazon-rueckgaberichtlinien-verkaeufer-amazon-seller-central.jpeg 844w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure><\/div><p class=\"theme-wp-block gb-responsive-139399-identifier\">Podobne je to aj s predajcami, ktor\u00ed vyu\u017e\u00edvaj\u00fa slu\u017ebu \u201eFulfillment by Amazon\u201c (FBA). Ke\u010f\u017ee online gigant sa tu tie\u017e star\u00e1 o spr\u00e1vu vr\u00e1tenia, v ka\u017edom pr\u00edpade existuje dom\u00e1cu adresu pod\u013ea <a href=\"https:\/\/www.sellerlogic.com\/sk\/blog\/je-to-vsetko-len-ukradnute-eo-eo-politiky-amazonu-na-ochranu-dusevneho-vlastnictva\/\">pravidiel Amazonu<\/a> pre vr\u00e1tenie a refund\u00e1ciu objedn\u00e1vok na trhu. Vr\u00e1tenie sa potom aj tak uskuto\u010dn\u00ed na centrum vr\u00e1tenia tovaru tohto e-commerce giganta a nie priamo na predajcov.<\/p><p class=\"theme-wp-block gb-responsive-999791-identifier\">Kritick\u00e9 to pravdepodobne bude pre predajcov na trhu, ktor\u00ed pred\u00e1vaj\u00fa prostredn\u00edctvom \u201eFulfillment by Merchant\u201c (FBM). Predt\u00fdm existovala mo\u017enos\u0165 poskytn\u00fa\u0165 z\u00e1kazn\u00edkom bezplatn\u00fd, predplaten\u00fd \u0161t\u00edtok na vr\u00e1tenie Amazon.<\/p><p class=\"theme-wp-block gb-responsive-288557-identifier\">S odstr\u00e1nen\u00edm tejto regul\u00e1cie sa FBA pre mnoh\u00fdch predajcov stalo e\u0161te zauj\u00edmavej\u0161\u00edm. Ak sa aj vy medzi nich rad\u00edte, m\u00f4\u017eete sa tu informova\u0165 o <a href=\"https:\/\/www.sellerlogic.com\/sk\/blog\/brexit-amazon-fba-zastavuje-prevody-zasob-medzi-eu-a-spojenym-kralovstvom-tu-je-to-co-mozu-obchodnici-urobit\/\">v\u00fdhod\u00e1ch a nev\u00fdhod\u00e1ch slu\u017eby Fulfillment od Amazonu<\/a>.<\/p><p class=\"theme-wp-block gb-responsive-417816-identifier\"><em>Tu z\u00edskate viac inform\u00e1ci\u00ed o pravidl\u00e1ch vr\u00e1tenia na Amazone: <\/em><a href=\"https:\/\/www.sellerlogic.com\/sk\/blog\/zaruka-amazon-a-to-z-medzi-predajnym-geniom-a-sialenstvom-vratenia\/\"><em>Amazon A-z z\u00e1ruka: Medzi predajn\u00fdm g\u00e9niom a \u0161ialenstvom vr\u00e1tenia<\/em><\/a><em>.<\/em><\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-577604-identifier\">\u010casto kladen\u00e9 ot\u00e1zky<\/h2><div class=\"theme-wp-block schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1726045960058\"><strong class=\"schema-faq-question\"><strong>Amazon objedn\u00e1vku vr\u00e1ti\u0165: Ktor\u00e9 polo\u017eky pod\u013ea podmienok vr\u00e1tenia Amazonu nemo\u017eno vr\u00e1ti\u0165?<\/strong><\/strong> <p class=\"schema-faq-answer\">Nasleduj\u00face tovary s\u00fa napr\u00edklad vyl\u00fa\u010den\u00e9 z vr\u00e1tenia:\u00a0<br>&#8211; uzavret\u00e9 tovary, ktor\u00e9 boli po dodan\u00ed otvoren\u00e9 (kozmetika, po\u010d\u00edta\u010dov\u00fd softv\u00e9r at\u010f.)<br>&#8211; produkty, ktor\u00e9 boli vyroben\u00e9 na mieru alebo s\u00fa jasne prisp\u00f4soben\u00e9 potreb\u00e1m z\u00e1kazn\u00edka (napr\u00edklad personalizovan\u00e9 handmade v\u00fdrobky)<br>&#8211; skazite\u013en\u00e9 tovary<br>&#8211; slu\u017eby, ktor\u00e9 boli \u00faplne poskytnut\u00e9<br>&#8211; noviny, \u010dasopisy alebo ilustrovan\u00e9 publik\u00e1cie (okrem predplatn\u00e9ho)<br>&#8211; alkoholick\u00e9 n\u00e1poje, ktor\u00fdch cena je ovplyvnen\u00e1 v\u00fdkyvmi, na ktor\u00e9 predajcovia nemaj\u00fa vplyv<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046073760\"><strong class=\"schema-faq-question\"><strong>Musia z\u00e1kazn\u00edci vr\u00e1ti\u0165 produkty Amazonu v p\u00f4vodnom obale?<\/strong><\/strong> <p class=\"schema-faq-answer\">Polo\u017eky nemusia by\u0165 z\u00e1sadne vr\u00e1ten\u00e9 v p\u00f4vodnom obale. Ur\u010dit\u00e9 polo\u017eky, ako s\u00fa \u0161peci\u00e1lne v\u00fdrobky, v\u0161ak musia by\u0165 vr\u00e1ten\u00e9 v p\u00f4vodnom obale. Z\u00e1vis\u00ed to teda predov\u0161etk\u00fdm od typu produktov.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046086439\"><strong class=\"schema-faq-question\"><strong>\u010co zah\u0155\u0148a dobrovo\u013en\u00e1 z\u00e1ruka na vr\u00e1tenie tovaru na Amazone?<\/strong><\/strong> <p class=\"schema-faq-answer\">Amazon poskytuje svojim z\u00e1kazn\u00edkom dobrovo\u013en\u00fa z\u00e1ruku na vr\u00e1tenie tovaru, ktor\u00e1 presahuje z\u00e1konn\u00e9 predpisy a ktor\u00fa musia pon\u00faka\u0165 aj v\u0161etci predajcovia na trhu. Produkty je mo\u017en\u00e9 zvy\u010dajne vr\u00e1ti\u0165 do 30 dn\u00ed od prevzatia tovaru. Z\u00e1kazn\u00edci dostan\u00fa sp\u00e4\u0165 k\u00fapnu cenu. To sa v\u0161ak nevz\u0165ahuje na tovar z kateg\u00f3ri\u00ed elektronika, fotoapar\u00e1ty, kancel\u00e1rske potreby, hudba, filmy a videohry \u2013 tu plat\u00ed z\u00e1konn\u00e1 lehota 14 dn\u00ed.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046103385\"><strong class=\"schema-faq-question\"><strong>Nesie predajca alebo Amazon n\u00e1klady na vr\u00e1tenie pod\u013ea pravidiel pre vr\u00e1tenie a refund\u00e1ciu objedn\u00e1vok z Marketplace?<\/strong><\/strong> <p class=\"schema-faq-answer\">Pri oble\u010den\u00ed, top\u00e1nkach a kabelk\u00e1ch nesie Amazon n\u00e1klady na vr\u00e1tenie. Obchodn\u00fd koncern ich dokonca preber\u00e1 pod\u013ea Amazon pravidiel vr\u00e1tenia pri hodnote tovaru nad 40 eur, ak z\u00e1kazn\u00edci vr\u00e1tia svoje polo\u017eky do 14 dn\u00ed.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046117755\"><strong class=\"schema-faq-question\"><strong>\u010co sa stane, ak predajcovia Amazonu neposkytn\u00fa dobrovo\u013en\u00fa z\u00e1ruku na vr\u00e1tenie?<\/strong><\/strong> <p class=\"schema-faq-answer\">V takom pr\u00edpade podnikne Amazon opatrenia a s\u00e1m presad\u00ed z\u00e1ruku na vr\u00e1tenie. V najhor\u0161om pr\u00edpade bud\u00fa dotknut\u00ed predajcovia vyl\u00fa\u010den\u00ed z predaja cez Amazon Marketplace.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046131561\"><strong class=\"schema-faq-question\"><strong>Musia predajcovia na trhu okam\u017eite poskytn\u00fa\u0165 n\u00e1hradu, ak produkty dorazia k z\u00e1kazn\u00edkovi po\u0161koden\u00e9?<\/strong><\/strong> <p class=\"schema-faq-answer\">\u00c1no, predajcovia musia od apr\u00edla 2024 okam\u017eite poskytn\u00fa\u0165 n\u00e1hradu, ak objedn\u00e1vky obsahuj\u00fa po\u0161koden\u00fd alebo nefunk\u010dn\u00fd tovar. Tak to stanovuje smernica o vr\u00e1ten\u00ed a refund\u00e1cii objedn\u00e1vok z Marketplace. Podmienky vr\u00e1tenia Amazonu v\u0161ak tie\u017e stanovuj\u00fa, \u017ee z\u00e1kazn\u00edci musia p\u00f4vodn\u00fd tovar vr\u00e1ti\u0165 do 30 dn\u00ed.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046150245\"><strong class=\"schema-faq-question\"><strong>\u010co m\u00f4\u017eu predajcovia robi\u0165, ak sa vr\u00e1tenie Amazonu nevr\u00e1tilo?<\/strong><\/strong> <p class=\"schema-faq-answer\">Predajcovia sa m\u00f4\u017eu obr\u00e1ti\u0165 na z\u00e1kazn\u00edcku podporu Amazonu, aby objasnili stav vr\u00e1tenia a v pr\u00edpade potreby iniciovali vy\u0161etrovanie. Okrem toho maj\u00fa mo\u017enos\u0165 posla\u0165 z\u00e1kazn\u00edkovi pripomienku alebo spracova\u0165 refund\u00e1ciu a\u017e po tom, \u010do tovar op\u00e4\u0165 doraz\u00ed.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046179621\"><strong class=\"schema-faq-question\"><strong>\u010co m\u00f4\u017eu predajcovia robi\u0165, ak z\u00e1kazn\u00edci nevr\u00e1tia vr\u00e1ten\u00fd tovar?<\/strong><\/strong> <p class=\"schema-faq-answer\">Ke\u010f z\u00e1kazn\u00edci vr\u00e1tia produkty a dostan\u00fa refund\u00e1ciu, ale nevr\u00e1tia polo\u017eku sp\u00e4\u0165 do skladu Amazonu, zvy\u010dajne m\u00e1 predajca FBA n\u00e1rok na refund\u00e1ciu. Na zistenie tak\u00fdchto pr\u00edpadov zvy\u010dajne predajcovia Amazonu vyu\u017e\u00edvaj\u00fa extern\u00fa slu\u017ebu ako <a href=\"https:\/\/www.sellerlogic.com\/sk\/amazon-lost-and-found\/\">SELLERLOGIC Lost &#038; Found Full-Service<\/a>. T\u00fdm sa monitoruj\u00fa v\u0161etky FBA transakcie a peniaze za pr\u00edpadn\u00e9 chyby sa predajcovi automaticky vr\u00e1tia.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046197370\"><strong class=\"schema-faq-question\"><strong>M\u00f4\u017ee sa vr\u00e1tenie pri Amazone zru\u0161i\u0165?<\/strong><\/strong> <p class=\"schema-faq-answer\">\u00c1no, pri Amazone je mo\u017en\u00e9 zru\u0161i\u0165 vr\u00e1tenie. To je mo\u017en\u00e9 t\u00fdm, \u017ee v preh\u013eade objedn\u00e1vok vyberiete mo\u017enos\u0165 &#8220;Zru\u0161i\u0165 vr\u00e1tenie&#8221; predt\u00fdm, ako bude bal\u00edk vr\u00e1ten\u00fd.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046211421\"><strong class=\"schema-faq-question\"><strong>M\u00f4\u017eu sa pri Amazone vr\u00e1ti\u0165 viacer\u00e9 polo\u017eky naraz?<\/strong><\/strong> <p class=\"schema-faq-answer\">\u00c1no, na Amazone je mo\u017en\u00e9 vr\u00e1ti\u0165 viacer\u00e9 polo\u017eky naraz. Po\u010das procesu vr\u00e1tenia je mo\u017en\u00e9 vybra\u0165 viacer\u00e9 polo\u017eky z r\u00f4znych objedn\u00e1vok a vr\u00e1ti\u0165 ich spolo\u010dne.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046221271\"><strong class=\"schema-faq-question\"><strong>Ako z\u00edskaj\u00fa predajcovia na Amazone svoje peniaze sp\u00e4\u0165, ak sa vyskytuj\u00fa tak\u00e9to chyby vo vz\u0165ahu FBA?<\/strong><\/strong> <p class=\"schema-faq-answer\">Chyby FBA s\u00fa na Amazone be\u017en\u00e9. V tejto s\u00favislosti existuj\u00fa dve mo\u017enosti, ako z\u00edska\u0165 svoje peniaze sp\u00e4\u0165: manu\u00e1lne alebo automatizovane. Manu\u00e1lna varianta si vy\u017eaduje ve\u013ea \u010dasu, preto\u017ee sa mus\u00edte zaobera\u0165 z\u00e1kazn\u00edckou podporou Amazonu, r\u00f4znymi spr\u00e1vami Amazonu a dlh\u00fdmi \u010dakac\u00edmi dobami. Jednoduch\u0161ia je druh\u00e1 varianta, pri ktorej m\u00f4\u017eete vyu\u017ei\u0165 softv\u00e9rov\u00e9 rie\u0161enia ako Lost &#038; Found Full-Service od SELLERLOGIC. Takto sa nielen identifikuje viac ch\u00fdb FBA, ale po\u010das cel\u00e9ho procesu nestrat\u00edte ani cenn\u00fd \u010das.<\/p> <\/div><\/div><p class=\"theme-wp-block gb-responsive-614549-identifier has-small-font-size\">Obr\u00e1zkov\u00e9 kredity v porad\u00ed obr\u00e1zkov: \u00a9 sawitreelyaon \u2013 stock.adobe.com \/ \u00a9 ifeelstock \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Vr\u00e1tenie a refund\u00e1cia objedn\u00e1vok na Amazon Marketplace: Okam\u017eit\u00e1 n\u00e1hrada za po\u0161koden\u00e9 produkty Okam\u017eit\u00e1 n\u00e1hrada za po\u0161koden\u00e9 produkty \u2013 s touto novou politikou Amazon u\u017e na za\u010diatku roka 2024 zneistil komunitu predajcov. Pod\u013ea toho m\u00f4\u017eu z\u00e1kazn\u00edci, ktor\u00ed dostan\u00fa po\u0161koden\u00fd alebo nefunk\u010dn\u00fd tovar, po\u017eadova\u0165 okam\u017eit\u00fa n\u00e1hradu \u2013 e\u0161te predt\u00fdm, ako vr\u00e1tia p\u00f4vodn\u00fd \u010dl\u00e1nok. Medzi predajcami Amazonu vyvolala<\/p>\n","protected":false},"author":3,"featured_media":55849,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[1482],"tags":[],"class_list":["post-227877","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-predaj-na-amazone"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>vr\u00e1tenie a refund\u00e1cia objedn\u00e1vok z trhu<\/title>\n<meta name=\"description\" content=\"Okam\u017eit\u00e1 n\u00e1hrada bez vr\u00e1tenia: Vr\u00e1tenie a refund\u00e1cia objedn\u00e1vok z trhu na Amazone sa men\u00ed. 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Ur\u010dit\u00e9 \u010dl\u00e1nky, ako s\u00fa \u0161peci\u00e1lne v\u00fdrobky, v\u0161ak musia by\u0165 vr\u00e1ten\u00e9 v p\u00f4vodnom obale. Z\u00e1vis\u00ed to teda predov\u0161etk\u00fdm od typu produktov.\",\"inLanguage\":\"sk-SK\"},\"inLanguage\":\"sk-SK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046086439\",\"position\":3,\"url\":\"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046086439\",\"name\":\"\u010co zah\u0155\u0148a dobrovo\u013en\u00e1 z\u00e1ruka na vr\u00e1tenie na Amazone?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Amazon poskytuje svojim z\u00e1kazn\u00edkom dobrovo\u013en\u00fa z\u00e1ruku na vr\u00e1tenie, ktor\u00e1 presahuje z\u00e1konn\u00e9 predpisy a ktor\u00fa musia pon\u00faka\u0165 aj v\u0161etci predajcovia na trhu. Produkty je mo\u017en\u00e9 zvy\u010dajne vr\u00e1ti\u0165 do 30 dn\u00ed od prevzatia tovaru. Z\u00e1kazn\u00edci dostan\u00fa refund\u00e1ciu k\u00fapnej ceny. To sa v\u0161ak nevz\u0165ahuje na tovary z kateg\u00f3ri\u00ed elektronika, fotoapar\u00e1t, kancel\u00e1rske potreby, hudba, filmy a videohry \u2013 tu plat\u00ed z\u00e1konn\u00e1 lehota 14 dn\u00ed.\",\"inLanguage\":\"sk-SK\"},\"inLanguage\":\"sk-SK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046103385\",\"position\":4,\"url\":\"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046103385\",\"name\":\"Nesie predajca alebo Amazon n\u00e1klady na vr\u00e1tenie pod\u013ea pravidiel pre vr\u00e1tenie a refund\u00e1ciu objedn\u00e1vok z Marketplace?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pri oble\u010den\u00ed, top\u00e1nkach a kabelk\u00e1ch nesie Amazon n\u00e1klady na vr\u00e1tenie. Obchodn\u00fd koncern ich dokonca preber\u00e1 pod\u013ea Amazon pravidiel vr\u00e1tenia pri hodnote tovaru nad 40 eur, ak z\u00e1kazn\u00edci vr\u00e1tia svoje polo\u017eky do 14 dn\u00ed.\",\"inLanguage\":\"sk-SK\"},\"inLanguage\":\"sk-SK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046117755\",\"position\":5,\"url\":\"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046117755\",\"name\":\"\u010co sa stane, ak predajcovia Amazonu neposkytn\u00fa dobrovo\u013en\u00fa z\u00e1ruku na vr\u00e1tenie?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"V takom pr\u00edpade podnikne Amazon opatrenia a s\u00e1m presad\u00ed z\u00e1ruku na vr\u00e1tenie. V najhor\u0161om pr\u00edpade bud\u00fa dotknut\u00ed predajcovia vyl\u00fa\u010den\u00ed z predaja cez Amazon Marketplace.\",\"inLanguage\":\"sk-SK\"},\"inLanguage\":\"sk-SK\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046131561\",\"position\":6,\"url\":\"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046131561\",\"name\":\"Mus\u00ed predajca na trhu okam\u017eite poskytn\u00fa\u0165 n\u00e1hradu, ak produkty dorazia k z\u00e1kazn\u00edkovi po\u0161koden\u00e9?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\u00c1no, predajcovia musia od apr\u00edla 2024 okam\u017eite poskytn\u00fa\u0165 n\u00e1hradu, ak objedn\u00e1vky obsahuj\u00fa po\u0161koden\u00fd alebo nefunk\u010dn\u00fd tovar. 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Ur\u010dit\u00e9 \u010dl\u00e1nky, ako s\u00fa \u0161peci\u00e1lne v\u00fdrobky, v\u0161ak musia by\u0165 vr\u00e1ten\u00e9 v p\u00f4vodnom obale. Z\u00e1vis\u00ed to teda predov\u0161etk\u00fdm od typu produktov.","inLanguage":"sk-SK"},"inLanguage":"sk-SK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046086439","position":3,"url":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046086439","name":"\u010co zah\u0155\u0148a dobrovo\u013en\u00e1 z\u00e1ruka na vr\u00e1tenie na Amazone?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Amazon poskytuje svojim z\u00e1kazn\u00edkom dobrovo\u013en\u00fa z\u00e1ruku na vr\u00e1tenie, ktor\u00e1 presahuje z\u00e1konn\u00e9 predpisy a ktor\u00fa musia pon\u00faka\u0165 aj v\u0161etci predajcovia na trhu. 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Obchodn\u00fd koncern ich dokonca preber\u00e1 pod\u013ea Amazon pravidiel vr\u00e1tenia pri hodnote tovaru nad 40 eur, ak z\u00e1kazn\u00edci vr\u00e1tia svoje polo\u017eky do 14 dn\u00ed.","inLanguage":"sk-SK"},"inLanguage":"sk-SK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046117755","position":5,"url":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046117755","name":"\u010co sa stane, ak predajcovia Amazonu neposkytn\u00fa dobrovo\u013en\u00fa z\u00e1ruku na vr\u00e1tenie?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"V takom pr\u00edpade podnikne Amazon opatrenia a s\u00e1m presad\u00ed z\u00e1ruku na vr\u00e1tenie. V najhor\u0161om pr\u00edpade bud\u00fa dotknut\u00ed predajcovia vyl\u00fa\u010den\u00ed z predaja cez Amazon Marketplace.","inLanguage":"sk-SK"},"inLanguage":"sk-SK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046131561","position":6,"url":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046131561","name":"Mus\u00ed predajca na trhu okam\u017eite poskytn\u00fa\u0165 n\u00e1hradu, ak produkty dorazia k z\u00e1kazn\u00edkovi po\u0161koden\u00e9?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"\u00c1no, predajcovia musia od apr\u00edla 2024 okam\u017eite poskytn\u00fa\u0165 n\u00e1hradu, ak objedn\u00e1vky obsahuj\u00fa po\u0161koden\u00fd alebo nefunk\u010dn\u00fd tovar. Tak to stanovuje smernica o vr\u00e1ten\u00ed a refund\u00e1cii objedn\u00e1vok z Marketplace. Podmienky vr\u00e1tenia Amazonu v\u0161ak tie\u017e stanovuj\u00fa, \u017ee z\u00e1kazn\u00edci musia p\u00f4vodn\u00fd tovar vr\u00e1ti\u0165 do 30 dn\u00ed.","inLanguage":"sk-SK"},"inLanguage":"sk-SK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046150245","position":7,"url":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046150245","name":"\u010co m\u00f4\u017eu predajcovia robi\u0165, ak sa vr\u00e1tenie Amazonu nevr\u00e1tilo?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Predajcovia sa m\u00f4\u017eu obr\u00e1ti\u0165 na z\u00e1kazn\u00edcku podporu Amazonu, aby objasnili stav vr\u00e1tenia a v pr\u00edpade potreby iniciovali vy\u0161etrovanie. Okrem toho maj\u00fa mo\u017enos\u0165 posla\u0165 z\u00e1kazn\u00edkovi pripomienku alebo spracova\u0165 refund\u00e1ciu a\u017e po tom, \u010do tovar op\u00e4\u0165 doraz\u00ed.","inLanguage":"sk-SK"},"inLanguage":"sk-SK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046179621","position":8,"url":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046179621","name":"\u010co m\u00f4\u017eu predajcovia robi\u0165, ak z\u00e1kazn\u00edci nevr\u00e1tia vr\u00e1ten\u00fd tovar?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Ke\u010f z\u00e1kazn\u00edci vr\u00e1tia produkty a dostan\u00fa refund\u00e1ciu, ale nevr\u00e1tia polo\u017eku sp\u00e4\u0165 do skladu Amazonu, zvy\u010dajne m\u00e1 predajca FBA n\u00e1rok na refund\u00e1ciu. Na zistenie tak\u00fdchto pr\u00edpadov zvy\u010dajne predajcovia Amazonu vyu\u017e\u00edvaj\u00fa extern\u00fa slu\u017ebu ako <a href=\"#[pref-link id=58 pref-lang=sk]\">SELLERLOGIC Lost &amp; Found Full-Service<\/a>. T\u00fdm sa monitoruj\u00fa v\u0161etky FBA transakcie a peniaze za pr\u00edpadn\u00e9 chyby sa predajcovi automaticky vr\u00e1tia.","inLanguage":"sk-SK"},"inLanguage":"sk-SK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046197370","position":9,"url":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046197370","name":"M\u00f4\u017ee sa vr\u00e1tenie pri Amazone zru\u0161i\u0165?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"\u00c1no, pri Amazone je mo\u017en\u00e9 zru\u0161i\u0165 vr\u00e1tenie. To je mo\u017en\u00e9 t\u00fdm, \u017ee v preh\u013eade objedn\u00e1vok vyberiete mo\u017enos\u0165 \"Zru\u0161i\u0165 vr\u00e1tenie\" predt\u00fdm, ako bude bal\u00edk vr\u00e1ten\u00fd.","inLanguage":"sk-SK"},"inLanguage":"sk-SK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046211421","position":10,"url":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046211421","name":"M\u00f4\u017eu sa pri Amazone vr\u00e1ti\u0165 viacer\u00e9 polo\u017eky naraz?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"\u00c1no, na Amazone je mo\u017en\u00e9 vr\u00e1ti\u0165 viacer\u00e9 polo\u017eky naraz. Po\u010das procesu vr\u00e1tenia je mo\u017en\u00e9 vybra\u0165 viacer\u00e9 polo\u017eky z r\u00f4znych objedn\u00e1vok a vr\u00e1ti\u0165 ich spolo\u010dne.","inLanguage":"sk-SK"},"inLanguage":"sk-SK"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046221271","position":11,"url":"https:\/\/www.sellerlogic.com\/sk\/blog\/vratenie-a-refundacie-za-objednavky-na-trhu-nove-politiky-pre-predajcov-amazonu\/#faq-question-1726046221271","name":"Ako z\u00edskaj\u00fa predajcovia na Amazone svoje peniaze sp\u00e4\u0165, ak sa vyskytuj\u00fa tak\u00e9to chyby vo vz\u0165ahu FBA?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Chyby FBA s\u00fa na Amazone be\u017en\u00e9. V tejto s\u00favislosti existuj\u00fa dve mo\u017enosti, ako z\u00edska\u0165 svoje peniaze sp\u00e4\u0165: manu\u00e1lne alebo automatizovane. Manu\u00e1lna varianta si vy\u017eaduje ve\u013ea \u010dasu, preto\u017ee sa mus\u00edte zaobera\u0165 z\u00e1kazn\u00edckou podporou Amazonu, r\u00f4znymi spr\u00e1vami Amazonu a dlh\u00fdmi \u010dakac\u00edmi dobami. Jednoduch\u0161ia je druh\u00e1 varianta, pri ktorej m\u00f4\u017eete vyu\u017ei\u0165 softv\u00e9rov\u00e9 rie\u0161enia ako Lost &amp; Found Full-Service od SELLERLOGIC. Takto sa nielen identifikuje viac ch\u00fdb FBA, ale po\u010das cel\u00e9ho procesu nestrat\u00edte ani cenn\u00fd \u010das.","inLanguage":"sk-SK"},"inLanguage":"sk-SK"}]}},"_links":{"self":[{"href":"https:\/\/www.sellerlogic.com\/sk\/wp-json\/wp\/v2\/posts\/227877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sellerlogic.com\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sellerlogic.com\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sellerlogic.com\/sk\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sellerlogic.com\/sk\/wp-json\/wp\/v2\/comments?post=227877"}],"version-history":[{"count":0,"href":"https:\/\/www.sellerlogic.com\/sk\/wp-json\/wp\/v2\/posts\/227877\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sellerlogic.com\/sk\/wp-json\/wp\/v2\/media\/55849"}],"wp:attachment":[{"href":"https:\/\/www.sellerlogic.com\/sk\/wp-json\/wp\/v2\/media?parent=227877"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sellerlogic.com\/sk\/wp-json\/wp\/v2\/categories?post=227877"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sellerlogic.com\/sk\/wp-json\/wp\/v2\/tags?post=227877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}