{"id":229068,"date":"2022-07-26T14:42:16","date_gmt":"2022-07-26T14:42:16","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/amazon-povracila-za-prodajalce-fba-kako-dobiti-svoj-denar-nazaj-v-2025-2\/"},"modified":"2025-09-08T15:34:33","modified_gmt":"2025-09-08T15:34:33","slug":"amazon-povracila-za-prodajalce-fba-kako-dobiti-svoj-denar-nazaj-v-2025","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/sl\/blog\/amazon-povracila-za-prodajalce-fba-kako-dobiti-svoj-denar-nazaj-v-2025\/","title":{"rendered":"Amazon povra\u010dila za prodajalce FBA: Kako dobiti svoj denar nazaj v 2025"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-445419-identifier\">Izpolnitev s strani Amazona (FBA) omogo\u010da spretnih podjetnikom, da zaslu\u017eijo denar kot prodajalci e-trgovine, tudi brez lastne logisti\u010dne ureditve, obse\u017enih izku\u0161enj ali formalnega usposabljanja. Vendar pa, kot pri vsaki veliki poslovni prilo\u017enosti, prina\u0161a tudi izzive \u2013 najbolj opazno, postopek uveljavljanja vsakr\u0161nega povra\u010dila, do katerega ste upravi\u010deni pri Amazonu. Dobra novica? S pravo strategijo so ti postopki obvladljivi. Tukaj je dejstvo: Amazon dolguje denar ve\u010dini prodajalcev FBA zaradi napak, kot so napa\u010dni ra\u010duni zalog, vendar ne izda samodejnih vra\u010dil.<\/p><p class=\"theme-wp-block gb-responsive-373620-identifier\">Po poro\u010dilu Forbes je Amazon uspel prepeljati <a href=\"https:\/\/www.forbes.com\/sites\/andriacheng\/2019\/12\/12\/how-serious-is-amazons-threat-to-ups-fedex-study-finds-it-could-soon-beat-them-in-us-package-delivery-volume\/#48d99e1368f4\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">2,5 milijarde<\/a> po\u0161iljk letno. Nekateri od teh predmetov so bili, na primer, izgubljeni, ukradeni ali uni\u010deni med prihodom po\u0161iljke, pri izbiri in pakiranju ali med prevozom. <\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-864033-identifier\">Kaj so povra\u010dila Amazon FBA?<\/h2><p class=\"theme-wp-block gb-responsive-82551-identifier\">\u010ce uporabljate Amazon FBA kot svojo storitev izpolnjevanja, obstaja velika verjetnost, da vam Amazon dolguje denar. Kadarkoli Amazon naredi napako med postopkom FBA \u2013 na primer, ko je va\u0161 izdelek po\u0161kodovan v skladi\u0161\u010du, med prevozom ali med vra\u010dilom \u2013 ste upravi\u010deni do vlo\u017eitve zahtevka za povra\u010dilo. Medtem ko se Amazon trudi, da bi prodajalce obve\u0161\u010dal, je postopek povra\u010dila dale\u010d od optimiziranega, pogosto pa zahteva, da prodajalci prevzamejo pobudo.<\/p><p class=\"theme-wp-block gb-responsive-163267-identifier\"><strong>Zakaj prodajalci FBA potrebujejo povra\u010dila? <\/strong><\/p><p class=\"theme-wp-block gb-responsive-433387-identifier\">\u010ceprav posamezno povra\u010dilo morda ne bo bistveno vplivalo na va\u0161e mar\u017ee, se ti zahtevki lahko s\u010dasoma se\u0161tevajo, kar lahko predstavlja do 3 % va\u0161ih letnih prihodkov. Na podlagi izku\u0161enj, ki jih je SELLERLOGIC imel v preteklosti, to lahko zna\u0161a nekaj tiso\u010d dolarjev za mala podjetja in do 500 tiso\u010d za podjetja z ve\u010djimi portfelji izdelkov.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-554219-identifier\">Kdo je upravi\u010den do povra\u010dil Amazona?<\/h2><p class=\"theme-wp-block gb-responsive-41257-identifier\">Ne vsi prodajalci so upravi\u010deni do vra\u010dila Amazon FBA. Uporabite naslednji seznam, da ocenite, ali ste upravi\u010deni ali ne:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list gb-responsive-277978-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-964444-identifier\">Samo nepo\u0161kodovani predmeti so upravi\u010deni do vra\u010dila Amazona.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-528501-identifier\">Prodajalci morajo vnesti pravilen na\u010drt po\u0161iljke, ki podrobno opisuje sestavine in lastnosti va\u0161ih izdelkov.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-285747-identifier\">Prodajalci, ki uporabljajo program Amazon FBA, morajo upo\u0161tevati postopke Amazona za obravnavo naro\u010dil, ki vklju\u010dujejo po\u0161kodovane ali manjkajo\u010de predmete.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-397561-identifier\">Izdelki so lahko povrnjeni s strani Amazona le, \u010de ustrezajo njegovim pravilom in specifikacijam.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-544288-identifier\">Blago mora prav tako ustrezati kriterijem zalog FBA.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-13396-identifier\">Ne morete zahtevati, da Amazon zavr\u017ee va\u0161 izdelek in nato zahtevati vra\u010dilo.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-664357-identifier\">Ne morete biti povrnjeni za izdelek, \u010de ima Amazon pravico, da ga zavr\u017ee (na primer zaradi poteka roka uporabnosti).<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-920007-identifier\">Va\u0161 izdelek ne bo povrnjen, \u010de ga potro\u0161nik po\u0161koduje in nato vrne.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-459599-identifier\">Nekateri izdelki na\u010deloma niso povrnjeni. Sem spadajo, na primer, hrana in hrana za hi\u0161ne ljubljen\u010dke, zdravila, kozmetika, steklovina itd.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-568547-identifier\">Morda ste upravi\u010deni do povra\u010dila Amazon FBA na katerikoli od zgoraj navedenih na\u010dinov. Poglejmo podrobno, kako vlo\u017eiti zahtevek za povra\u010dilo.<\/p><div class=\"wp-block-image gb-responsive-761472-identifier desktop-align-center xl-align-center lg-align-center md-align-center sm-align-center\"><figure class=\"theme-wp-block aligncenter size-full\"><img decoding=\"async\" width=\"2560\" height=\"1435\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-scaled.jpeg\" alt=\"Najbolj\u0161a storitev za povra\u010dilo Amazona obravnava vse od zahtevka do komunikacije.\" class=\"wp-image-79643\" srcset=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-medium.jpeg 407w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-medium-large.jpeg 768w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-large.jpeg 844w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-huge.jpeg 1536w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-2048x1148.jpeg 2048w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/07\/31104713\/best-amazon-reimbursement-service-scaled.jpeg 2560w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><\/div><p class=\"theme-wp-block gb-responsive-149868-identifier has-large-font-size\">Kako vlo\u017eim zahtevek za povra\u010dilo pri Amazonu?<\/p><p class=\"theme-wp-block gb-responsive-282227-identifier\">To je pogosto vpra\u0161anje, ki ga sli\u0161imo. Lahko zahtevate od Amazona denar, za katerega menite, da vam ga dolguje zaradi neskladij v zalogah in napak, tako da vlo\u017eite zahtevek za povra\u010dilo pri Amazonu. Na primer, \u010de kupec prejme vra\u010dilo, \u010deprav ni vrnil izdelka, vam lahko Amazon dolguje denar. Ve\u010d o razlogih kasneje.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-663755-identifier\">Postopek vra\u010dila Amazon FBA<\/h2><p class=\"theme-wp-block gb-responsive-23525-identifier\">Za vsak posamezen zahtevek morate predlo\u017eiti poro\u010dilo o zalogah, \u010de je Amazon izgubil, po\u0161kodoval itd. katerikoli va\u0161 izdelek in vas ni proaktivno povrnil. Predlo\u017eiti boste morali naslednje podatke za to poro\u010dilo:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list gb-responsive-365860-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-873680-identifier\">ID prodajalca za Amazon.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-119560-identifier\">ASIN vsakega izgubljenega predmeta.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-240479-identifier\">Skupna koli\u010dina vsakega izgubljenega izdelka.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-719720-identifier\">Kaj je povzro\u010dilo izgubo? (Izdelek je po\u0161kodovan, manjkajo\u010d ali uni\u010den.)<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-824693-identifier\">Po zaklju\u010dku poro\u010dila o zalogah Amazon ga bo pregledal in se odlo\u010dil, ali ste upravi\u010deni do povra\u010dila.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-144273-identifier\">\u010ce je eden njihovih sodelavcev naredil napako ali po nesre\u010di izgubil va\u0161 izdelek, bo Amazon obravnaval zahtevek prodajalca Amazon FBA za to izgubo izdelka.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-276482-identifier\">Lahko vlo\u017eite prito\u017ebo, \u010de Amazon zavrne va\u0161 zahtevek.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-244591-identifier\">Da zagotovite, da prejmete povra\u010dilo za izgubo va\u0161ega izdelka, se morate dr\u017eati specifi\u010dnega postopka povra\u010dila Amazona.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-239192-identifier\">Da zagotovite, da prejmete pla\u010dilo, vedno natan\u010dno preberite navodila Amazona in izpolnite poro\u010dilo o povra\u010dilu Amazon FBA.<\/li><\/ul><\/div><h2 class=\"theme-wp-block wp-block-heading gb-responsive-471596-identifier\">Vrste povra\u010dil Amazon FBA<\/h2><p class=\"theme-wp-block gb-responsive-200483-identifier\">Obstajajo razli\u010dne vrste napak FBA, ki vas upravi\u010dujejo do zahtevka za povra\u010dilo. Tukaj je seznam najpogostej\u0161ih napak.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-245951-identifier\">Prihodnja po\u0161iljka<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-690494-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-643698-identifier\">Blago ste poslali, vendar \u0161e ni popolnoma prispelo v skladi\u0161\u010de Amazona.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-707184-identifier\">Amazon od\u0161teje od va\u0161e zaloge, ko je po\u0161iljka ozna\u010dena kot zaklju\u010dena.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-365509-identifier\">Neskladja v zalogah ali zalogi<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-424560-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-538418-identifier\">Zaloga izgine, Amazon pa vas ne povrne samodejno.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-90618-identifier\">Amazon po\u0161koduje va\u0161e izdelke v svojem skladi\u0161\u010du in ne zagotovi proaktivnega povra\u010dila.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-881113-identifier\">Amazon uni\u010di prodajne izdelke brez va\u0161ega dovoljenja in pred koncem 30-dnevnega obdobja<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-226011-identifier\">Previsoke pristojbine FBA<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-674322-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-333013-identifier\">Amazon vam zara\u010duna preve\u010d zaradi napa\u010dnih meritev velikosti in te\u017ee va\u0161e po\u0161iljke.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-221428-identifier\">Predmeti manjkajo ob vra\u010dilu<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-784861-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-365732-identifier\">Kupec je za\u010del vra\u010dilo in \u017ee prejel vra\u010dilo, vendar vam Amazon ni vrnil ustreznega zneska.<\/li><\/ul><\/div><h3 class=\"theme-wp-block wp-block-heading gb-responsive-70754-identifier\">Predmeti so izgubljeni v skladi\u0161\u010du Amazona<\/h3><div class=\"theme-block-list\"><ul class=\"theme-wp-block wp-block-list desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-730163-identifier\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-974764-identifier\">Predmeti se izgubijo v skladi\u0161\u010du Amazona, ko je vra\u010dilo kupca skenirano ob vstopu, vendar ne pride nazaj v va\u0161o zalogo. Amazon vas ne povrne samodejno.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-42225-identifier\">Va\u0161i izdelki niso navedeni v zalogi, \u010deprav so vrnjeni v skladi\u0161\u010de, zaradi manjkajo\u010dega skeniranja.<\/li><\/ul><\/div>\t\t<div  class=\"theme-wp-block theme-block-card-posts gb-responsive-329144-identifier layout-vertical-cards-content\">\n\t\t<div class=\"wrap-inner-blocks\">\n\t\t\t<div class=\"post-card \">\n\t<div class=\"inside-wrap-card\">\n\t\t<div class=\"cover-wrap\">\n\t\t\t\t\t\t\t<a class=\"background-thumbnail has-image\" href=\"https:\/\/www.sellerlogic.com\/sl\/blog\/povrnite-svoja-sredstva-amazonova-politika-povracila-zalog-fba-pojasnjena\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"405\" height=\"240\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2022\/06\/31113813\/amazon-fba-reimbursement-policy-thumbnail.jpeg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"Amazon&#039;s FBA reimbursement policy explained.\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"wrap-content\">\n\t\t\t<div class=\"title\">\n\t\t\t\t<a href=\"https:\/\/www.sellerlogic.com\/sl\/blog\/povrnite-svoja-sredstva-amazonova-politika-povracila-zalog-fba-pojasnjena\/\">Povrnite svoja sredstva \u2013 Amazonova politika povra\u010dila zalog FBA pojasnjena<\/a>\n\t\t\t<\/div>\n\t\t\t<div class=\"wrap-excerpt\">Ni dvoma, da vam uporaba Amazon FBA prina\u0161a pomembne prednosti kot prodajalcu. Vendar pa morate vedno biti pozorni, saj ne poteka vse gladko v ve\u010dstopenjskih in zapletenih procesih FBA. V tem kontekstu je klju\u010dno, da prodajalci vedo, kaj je kaj v zvezi z Am&#8230;<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<h2 class=\"theme-wp-block wp-block-heading gb-responsive-790696-identifier\">Nedavne spremembe v pravilih o povra\u010dilu FBA podjetja Amazon [2024]<\/h2><h3 class=\"theme-wp-block wp-block-heading gb-responsive-63381-identifier\">Kraj\u0161e \u010dasovno obdobje za va\u0161o zahtevo za povra\u010dilo Amazon<\/h3><p class=\"theme-wp-block gb-responsive-85809-identifier\">Ena izmed najbolj vplivnih sprememb v pravilih o povra\u010dilu FBA podjetja Amazon je drasti\u010dno skraj\u0161anje obdobja za vlo\u017eitev zahtevkov za izgubljeno ali po\u0161kodovano zalogo. Prej ste imeli do 18 mesecev \u010dasa za vlo\u017eitev zahtevkov za povra\u010dilo. Vendar pa je bilo to obdobje od leta 2024 skraj\u0161ano na le 60 dni. Ta zmanj\u0161anje zahteva, da ste bolj proaktivni in pozorni pri rednem preverjanju svoje zaloge ter pravo\u010dasnem vlo\u017eanju zahtevkov, ko opazite neskladje. Medtem ko kraj\u0161e \u010dasovno obdobje cilja na pospe\u0161itev postopka povra\u010dila, prav tako prina\u0161a pritisk na prodajalce, da natan\u010dno spremljajo svoje po\u0161iljke in stanje zaloge<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-777188-identifier\">Avtomatizirani postopki povra\u010dila: Kaj pri\u010dakovati<\/h3><p class=\"theme-wp-block gb-responsive-658115-identifier\">Amazon je uvedel proaktivna povra\u010dila za dolo\u010dene situacije, ki vklju\u010dujejo izgubljene ali po\u0161kodovane predmete. Od leta 2024 Amazon samodejno izdaja povra\u010dila za izgube ali po\u0161kodbe zaloge, ki se zgodijo v njihovih izpolnjevalnih centrih, kar je zasnovano za zmanj\u0161anje potrebe po tem, da prodajalci ro\u010dno vlagajo zahtevke. Ta sprememba je zasnovana tako, da zmanj\u0161a va\u0161e ro\u010dno delo. Vendar pa je pomembno opozoriti, da se ta avtomatizacija uporablja le za specifi\u010dne okoli\u0161\u010dine; te\u017eave, kot so zahtevki za odstranitev ali nepravilno ravnanje s povratnimi po\u0161iljkami strank, \u0161e vedno zahtevajo ro\u010dne vlo\u017eitve zahtevkov.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-860586-identifier\">Pove\u010dana preglednost za zara\u010dunane pristojbine<\/h3><p class=\"theme-wp-block gb-responsive-817212-identifier\">Amazon zdaj ponuja pove\u010dano preglednost in stro\u017eje zahteve za zahtevke, povezane z napa\u010dnimi FBA pristojbinami. Ko vlagate zahtevek za prenapolnjene pristojbine, bodite pripravljeni vklju\u010diti bolj podroben pregled pristojbin in mere izdelkov. Te stro\u017eje zahteve so zasnovane tako, da olaj\u0161ajo postopek pregleda za Amazonovo ekipo.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-543646-identifier\">Nov pristop k povra\u010dilu na podlagi proizvodnih stro\u0161kov<\/h3><p class=\"theme-wp-block gb-responsive-77540-identifier\">Od 10. marca 2025 bo Amazon spremenil svoje izra\u010dune povra\u010dil za izgubljeno ali po\u0161kodovano zalogo. Temeljil bo na proizvodnih stro\u0161kih izdelka, kar se nana\u0161a na stro\u0161ke pridobitve izdelka od proizvajalca, trgovca na debelo, preprodajalca ali njegovo proizvodnjo, \u010de ste proizvajalec. To ne vklju\u010duje stro\u0161kov, kot so po\u0161iljanje, obdelava ali carinske dajatve. Uporabite lahko bodisi Amazonovo oceno proizvodnih stro\u0161kov, ki temelji na oceni primerljivih izdelkov, ali navedete svoje proizvodne stro\u0161ke.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-703680-identifier\">Pretvorite svojo zahtevo za povra\u010dilo Amazon v prihodke samodejno z SELLERLOGIC<\/h2>\t\t<div  class=\"theme-wp-block theme-block-text-banner gb-responsive-444701-identifier layout-explore\">\n\n\t\t<div class=\"text-banner-cta text-banner-explore-cta\">\n\t<div class=\"wrap-content\">\n\t\t<div class=\"wrap-title\">\n\t\t\tRaziskujte SELLERLOGIC Lost &#038; Found polno storitev\t\t<\/div>\n\t\t<div class=\"wrap-description\">\n\t\t\t<div class=\"text-description\">\n\t\t\t\tVa\u0161a Amazonova povra\u010dila, ki jih obravnavamo mi. Nova vseobsegajo\u010da storitev.\t\t\t<\/div>\n\t\t\t<div class=\"wp-block-button is-style-theme-white\">\n\t\t\t\t\t\t\t\t<a class=\"wp-block-button__link\" href=\"https:\/\/auth.sellerlogic.com\/en\/site\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Za\u010dnite zdaj<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\n<p class=\"theme-wp-block gb-responsive-225111-identifier\">SELLERLOGIC Lost &#038; Found Full-Service stopi, da obravnava celoten postopek zahtevkov za povra\u010dilo namesto vas, kar zagotavlja, da denar, ki vam pripada, gre neposredno na va\u0161 ra\u010dun<\/p><p class=\"theme-wp-block gb-responsive-941112-identifier\">SELLERLOGIC se razlikuje z resni\u010dno strokovnostjo. Za razliko od popolnoma avtomatiziranih re\u0161itev, na\u0161o storitev obravnavajo strokovnjaki, ki so prilagodljivi, skladni in prilagojeni va\u0161im specifi\u010dnim potrebam. Na\u0161i u\u010dinkoviti notranji procesi zagotavljajo, da se va\u0161 primer obravnava v 24 urah, kar omogo\u010da hitre in u\u010dinkovite re\u0161itve<\/p><p class=\"theme-wp-block gb-responsive-214118-identifier\">Preglednost je klju\u010dna pri SELLERLOGIC. Ostati lahko obve\u0161\u010den z enostavnim dostopom do vsake transakcije vra\u010dila v Seller Central, kar vas brez napora obve\u0161\u010da o novostih. Nudimo celovito pokritost, obravnavamo \u0161irok spekter primerov, od pomanjkanja zalog in po\u0161kodovanih dobrin do vra\u010dil in te\u017eav s dostavo. To zagotavlja natan\u010dne in u\u010dinkovite re\u0161itve, kar vam daje mirno srce.<\/p><p class=\"theme-wp-block gb-responsive-908381-identifier\">Ena izmed izstopajo\u010dih zna\u010dilnosti je na\u0161 raz\u0161irjen doseg. Lahko zahtevate napake FBA do 105 dni v preteklosti (to ne vklju\u010duje izgubljenih ali po\u0161kodovanih predmetov, za katere velja \u010dasovno obdobje 60 dni). Poleg tega na\u0161a platforma omogo\u010da upravljanje ve\u010d ra\u010dunov iz enega centraliziranega mesta, kar vam omogo\u010da, da brez te\u017eav pove\u010date svoje poslovanje.<\/p><p class=\"theme-wp-block gb-responsive-401233-identifier\">SELLERLOGIC nudi podporo na globalni ravni. Na\u0161a storitev pokriva vsak Amazonov trg, kar vam omogo\u010da, da se enostavno \u0161irite globalno, medtem ko mi obravnavamo zapletenosti namesto vas. In z na\u0161im cenovnim modelom, ki temelji na uspe\u0161nosti, pla\u010date le 25% provizijo za uspe\u0161ne zahtevke \u2013 brez skritih stro\u0161kov, brez minimalnega trajanja pogodbe.<\/p><p class=\"theme-wp-block gb-responsive-247379-identifier\">Zasnovano za zadovoljevanje edinstvenih potreb programov, kot sta PAN-EU ali virtualna skladi\u0161\u010da, kot je Seller Flex, <a href=\"https:\/\/www.sellerlogic.com\/sl\/amazon-lost-and-found\/\">SELLERLOGIC Lost &#038; Found Full-Service<\/a> zagotavlja, da na\u0161a re\u0161itev izpolnjuje specifi\u010dne zahteve va\u0161ega trga. Pretvorite zahtevke za povra\u010dilo v prihodke brez napora in se osredoto\u010dite na rast svojega podjetja, medtem ko mi obravnavamo ostalo.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-313397-identifier\">Pogosta vpra\u0161anja<\/h3><div class=\"theme-wp-block schema-faq wp-block-yoast-faq-block\">Poro\u010dilo o povra\u010dilu Amazon je podroben seznam, ki prikazuje vsa povra\u010dila, ki ste jih prejeli od Amazona za stvari, kot so izgubljeni ali po\u0161kodovani predmeti. To vam pomaga spremljati denar, ki vam ga je Amazon vrnil.Storitve povra\u010dila Amazon so posebne storitve, ki jih nudijo podjetja ali orodja, ki vam pomagajo najti, vlo\u017eiti in upravljati zahtevke za povra\u010dilo. Te storitve vam pomagajo pridobiti nazaj denar, ki vam pripada zaradi te\u017eav z zalogo in napak.Specialist za povra\u010dilo Amazon, kot je SELLEROGIC, je strokovnjak, ki vam pomaga pri procesu povra\u010dila. Oni najdejo te\u017eave, vlagajo zahtevke in komunicirajo z Amazonom, da zagotovijo, da dobite svoj denar nazaj. V primeru SELLERLOGIC se mi poskrbimo za vse.Revizija povra\u010dila Amazon je temeljit pregled va\u0161ih evidenc zalog, da bi ugotovili, kje vam Amazon morda dolguje denar. Ta pregled zagotavlja, da vlo\u017eite vse upravi\u010dene zahtevke in dobite nazaj denar, ki vam pripada.Programska oprema za povra\u010dilo Amazon avtomatizira postopek iskanja in vlaganja zahtevkov. Pregleda va\u0161e evidence zalog, da bi odkrila te\u017eave, in samodejno vlo\u017ei zahtevke namesto vas. To naredi postopek povra\u010dila hitrej\u0161i in la\u017eji.Orodje za povra\u010dilo Amazon je programska oprema, ki vam pomaga upravljati in spremljati va\u0161e zahtevke. Vklju\u010duje orodja za iskanje te\u017eav, vlaganje zahtevkov in generiranje poro\u010dil za spremljanje va\u0161ega statusa povra\u010dila.<div class=\"schema-faq-section\" id=\"faq-question-1738144867374\"><strong class=\"schema-faq-question\"><strong>Katere so razli\u010dne vrste Amazonovih povra\u010dil?<\/strong><\/strong> <p class=\"schema-faq-answer\">Obstajajo razli\u010dne vrste Amazonovih povra\u010dil, kot so vra\u010dilo denarja za izgubljene ali po\u0161kodovane predmete, napa\u010dne pristojbine s strani FBA, napake pri po\u0161iljanju in te\u017eave z vra\u010dili. Vsaka vrsta re\u0161uje specifi\u010den problem, ki vpliva na va\u0161o zalogo in povzro\u010da izgubo denarja.<\/p> <\/div><\/div><p class=\"theme-wp-block gb-responsive-102643-identifier has-small-font-size\">Image credits: \u00a9Prostock-studio \u2013 stock.adobe.com \/ \u00a9auc \u2013 stock.adobe.com \/ \u00a9 Sirichat. Camphol \u2013 stock.adobe.com<\/p><p class=\"theme-wp-block gb-responsive-931991-identifier\"><\/p><p class=\"theme-wp-block gb-responsive-172048-identifier\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Izpolnitev s strani Amazona (FBA) omogo\u010da spretnih podjetnikom, da zaslu\u017eijo denar kot prodajalci e-trgovine, tudi brez lastne logisti\u010dne ureditve, obse\u017enih izku\u0161enj ali formalnega usposabljanja. Vendar pa, kot pri vsaki veliki poslovni prilo\u017enosti, prina\u0161a tudi izzive \u2013 najbolj opazno, postopek uveljavljanja vsakr\u0161nega povra\u010dila, do katerega ste upravi\u010deni pri Amazonu. Dobra novica? S pravo strategijo so ti<\/p>\n","protected":false},"author":26,"featured_media":79679,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[1386,1515,1485],"tags":[],"class_list":["post-229068","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nasveti-in-triki","category-orodja-za-prodajalce-na-amazonu","category-prodaja-na-amazonu"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Amazon Reimbursement Guide for Sellers [2025]<\/title>\n<meta name=\"description\" content=\"Amazon dolguje ve\u010dini FBA prodajalcev denar zaradi napak FBA. 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