{"id":229221,"date":"2022-08-09T10:33:00","date_gmt":"2022-08-09T10:33:00","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/lost-found-azuriranje-prosledi-odgovore-amazona-direktno-na-sellerlogic\/"},"modified":"2022-08-09T10:33:00","modified_gmt":"2022-08-09T10:33:00","slug":"lost-found-azuriranje-prosledi-odgovore-amazona-direktno-na-sellerlogic","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/sr\/blog\/lost-found-azuriranje-prosledi-odgovore-amazona-direktno-na-sellerlogic\/","title":{"rendered":"Lost &#038; Found-A\u017euriranje \u2013 Prosledi odgovore Amazona direktno na SELLERLOGIC"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-941079-identifier\">Pored pro\u0161irenja ponude softverskih re\u0161enja, pobolj\u0161anje ve\u0107 postoje\u0107ih alata je va\u017ean deo razvoja kompanije SELLERLOGIC. Ciljevi koji se time te\u017ee su isti koje SELLERLOGIC prati od svog osnivanja: vi\u0161e u\u0161tede vremena, manje radnog optere\u0107enja i br\u017ei rezultati za klijente i klijentkinje.<\/p><h2 class=\"theme-wp-block gb-responsive-124588-identifier wp-block-heading\">Direktno prosle\u0111ivanje va\u0161e Amazon komunikacije<\/h2><p class=\"theme-wp-block gb-responsive-321631-identifier\">Lost &#038; Found vam pru\u017ea potrebne tekstove za otvaranje slu\u010daja kod Amazona u SellerCentral, koje mo\u017eete proslediti Amazonu putem Copy &#038; Paste. Kada stigne odgovor od Amazona, morate ga tako\u0111e ru\u010dno proslediti SELLERLOGIC, kako bi zaposleni u podr\u0161ci mogao da proveri ta\u010dnost odgovora od Amazona i obradi slu\u010daj. Ovaj proces je sada zna\u010dajno pojednostavljen.<\/p><p class=\"theme-wp-block gb-responsive-272322-identifier\">Od sada mo\u017eete postaviti prosle\u0111ivanje svih dolaznih poruka od Amazona na SELLERLOGIC Lost &#038; Found. Na ovaj na\u010din, Amazon e-poruke idu direktno timu za uspeh kupaca, koji preuzima slu\u010daj. Za to je potrebno ispuniti odre\u0111ene uslove, na primer, po\u0161iljalac prosle\u0111ene e-poruke mora se poklapati sa e-mail adresom registrovanom kod SELLERLOGIC, kako bi se dolazne e-poruke mogle dodeliti pravom korisni\u010dkom ra\u010dunu. Sistem odmah bri\u0161e poruke koje su za SELLERLOGIC irelevantne.<\/p><h2 class=\"theme-wp-block gb-responsive-705811-identifier wp-block-heading\">Postavite prosle\u0111ivanje e-po\u0161te za Lost &#038; Found jo\u0161 danas<\/h2><p class=\"theme-wp-block gb-responsive-659604-identifier\">Ako ste na\u0161 klijent i imate interesovanje da postavite ovo prosle\u0111ivanje, izvr\u0161ite slede\u0107e korake.<\/p><h3 class=\"theme-wp-block gb-responsive-869469-identifier wp-block-heading\">Pode\u0161avanje<\/h3><p class=\"theme-wp-block gb-responsive-476118-identifier\">1. Uverite se da adresa po\u0161iljaoca prosle\u0111enih e-mailova odgovara e-mail adresi koja je registrovana u SELLERLOGIC. Mora postojati najmanje jedan korisnik \u010dija je e-mail adresa uneta u SELLERLOGIC sistemu ista kao ona preko koje se e-mailovi prosle\u0111uju. U suprotnom, prosle\u0111ivanje nije mogu\u0107e.<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-874919-identifier wp-block-list\"><li>Primer: Maks Mustermann prima e-mailove za obradu slu\u010daja od Amazona na adresu <strong>max.mustermann@postfach.com<\/strong>. U SELLERLOGIC korisni\u010dkom nalogu me\u0111utim postoji samo jedan korisnik sa e-mail adresom <strong>m.mustermann@postfach.com<\/strong>. Rezultat: Funkcija prosle\u0111ivanja nije mogu\u0107a.<\/li><\/ul><\/div><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-345614-identifier wp-block-list\"><li>Re\u0161enje: Molimo vas da u SELLERLOGIC korisni\u010dkom nalogu kreirate najmanje jednog korisnika sa e-mail adresom sa koje \u017eelite da prosle\u0111ujete e-mailove od Amazona. Tako sistem mo\u017ee da dodeli dolazne e-mailove ispravnom korisni\u010dkom nalogu. Slobodno kontaktirajte podr\u0161ku ako vam je potrebna pomo\u0107.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-709267-identifier\">2. Sada postavite prosle\u0111ivanje svih e-mailova od Amazona na e-mail adresu <strong>lost-found-auto-reply@sellerlogic.com<\/strong>. To je e-mail adresa sistema podr\u0161ke, koji se isklju\u010divo koristi za prijem odgovora za Lost &#038; Found slu\u010dajeve.<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-429135-identifier wp-block-list\"><li>Mo\u017eete proslediti sve e-mailove od Amazona na SELLERLOGIC, jer sistem filtrira relevantne poruke, \u010dita ih i istovremeno odmah bri\u0161e sve nerelevantne poruke.<\/li><\/ul><\/div><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-936621-identifier wp-block-list\"><li>Molimo vas da obratite pa\u017enju da prosle\u0111ivanje na osnovu odre\u0111enih termina ili formulacija u naslovu nije mogu\u0107e, jer se oni razlikuju od slu\u010daja do slu\u010daja. Dakle, uvek je potrebno da se <strong>svi<\/strong> e-mailovi od Amazona proslede na SELLERLOGIC kako bi proces funkcionisao bez problema.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-422525-identifier\">3. Pored toga, prosle\u0111eni e-mailovi moraju ostati nepromenjeni, jer Amazon slu\u010daj ID sadr\u017ei u naslovu i sistem ina\u010de ne mo\u017ee da ga pove\u017ee sa odgovaraju\u0107im slu\u010dajem.<\/p><p class=\"theme-wp-block gb-responsive-304368-identifier\">4. Tako\u0111e treba napomenuti da se ovo prosle\u0111ivanje odnosi samo na dolazne e-mailove od Amazona. Svaka odlazna komunikacija \u2013 dakle, sve informacije koje moraju biti poslate Amazonu tokom obrade slu\u010daja \u2013 i dalje se vr\u0161i putem postoje\u0107eg procesa kopiranja i lepljenja, koji ve\u0107 poznajete.<\/p><p class=\"theme-wp-block gb-responsive-246155-identifier\">5. Prosle\u0111eni e-mailovi se \u010ditaju samo u otvorenim ili novim slu\u010dajevima. U slu\u010dajevima koji su ve\u0107 zatvoreni, poruke se ignori\u0161u.<\/p><h2 class=\"theme-wp-block gb-responsive-551515-identifier wp-block-heading\">Prednosti za klijentkinje i klijente<\/h2><p class=\"theme-wp-block gb-responsive-609689-identifier\">Kao \u0161to je gore kratko nagove\u0161teno, prednosti za vas su o\u010digledne. Jer ovde \u0161tedite mnogo vremena, po\u0161to vi\u0161e ne morate da prosle\u0111ujete ili unosite sve dolazne e-mailove od Amazona na SELLERLOGIC. To tako\u0111e smanjuje va\u0161u internu radnu optere\u0107enost.<\/p><p class=\"theme-wp-block gb-responsive-960348-identifier\">Time \u0161to odgovori od Amazona za FBA slu\u010dajeve direktno idu u sistem i vi\u0161e nije potreban me\u0111ukorak, skra\u0107uje se i vremenski period koji nam je potreban da re\u0161imo va\u0161e slu\u010dajeve i ostvarimo va\u0161u refundaciju.<\/p><p class=\"theme-wp-block gb-responsive-677047-identifier\">Ako imate dodatnih pitanja, slobodno kontaktirajte tim za podr\u0161ku.<\/p><p class=\"theme-wp-block gb-responsive-576748-identifier has-small-font-size\">Izvor slike: \u00a9 VectorMine \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Pored pro\u0161irenja ponude softverskih re\u0161enja, pobolj\u0161anje ve\u0107 postoje\u0107ih alata je va\u017ean deo razvoja kompanije SELLERLOGIC. Ciljevi koji se time te\u017ee su isti koje SELLERLOGIC prati od svog osnivanja: vi\u0161e u\u0161tede vremena, manje radnog optere\u0107enja i br\u017ei rezultati za klijente i klijentkinje. Direktno prosle\u0111ivanje va\u0161e Amazon komunikacije Lost &#038; Found vam pru\u017ea potrebne tekstove za otvaranje<\/p>\n","protected":false},"author":6,"featured_media":21149,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[1692],"tags":[],"class_list":["post-229221","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-u-svoje-ime"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Novo na Lost &amp; Found: Prosle\u0111ivanje va\u0161e komunikacije sa Amazonom na SELLERLOGIC<\/title>\n<meta name=\"description\" content=\"Od sada mo\u017eete postaviti prosle\u0111ivanje svih dolaznih poruka od Amazona na SELLERLOGIC Lost &amp; 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