{"id":106797,"date":"2022-08-09T10:33:00","date_gmt":"2022-08-09T10:33:00","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/lost-found-uppdatering-vidarebefordra-amazons-svar-direkt-till-sellerlogic\/"},"modified":"2026-05-19T16:55:55","modified_gmt":"2026-05-19T16:55:55","slug":"lost-found-uppdatering-vidarebefordra-amazons-svar-direkt-till-sellerlogic","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/sv\/blog\/lost-found-uppdatering-vidarebefordra-amazons-svar-direkt-till-sellerlogic\/","title":{"rendered":"Lost &#038; Found-uppdatering \u2013 Amazons svar vidarebefordras direkt till SELLERLOGIC"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-941079-identifier\">F\u00f6rutom utvidgningen av utbudet av programvarul\u00f6sningar \u00e4r f\u00f6rb\u00e4ttringen av redan befintliga verktyg en viktig del av f\u00f6retagsutvecklingen f\u00f6r SELLERLOGIC. De m\u00e5l som efterstr\u00e4vas \u00e4r desamma som SELLERLOGIC har f\u00f6ljt sedan sin grundande: Mer tidsbesparing, mindre arbetsbelastning och snabbare resultat f\u00f6r kunderna.<\/p><h2 class=\"theme-wp-block gb-responsive-124588-identifier wp-block-heading\">Direkt vidarebefordran av din Amazon-kommunikation<\/h2><p class=\"theme-wp-block gb-responsive-321631-identifier\">Lost &#038; Found tillhandah\u00e5ller dig de n\u00f6dv\u00e4ndiga texterna f\u00f6r att \u00f6ppna \u00e4renden hos Amazon i SellerCentral, som du kan \u00f6verf\u00f6ra till Amazon via Copy &#038; Paste. Om du f\u00e5r ett svar fr\u00e5n Amazon m\u00e5ste du ocks\u00e5 manuellt vidarebefordra detta till SELLERLOGIC, s\u00e5 att en supportmedarbetare kan kontrollera svaret fr\u00e5n Amazon f\u00f6r korrekthet och hantera \u00e4rendet. Denna process har nu f\u00f6renklats avsev\u00e4rt.<\/p><p class=\"theme-wp-block gb-responsive-272322-identifier\">Fr\u00e5n och med nu kan du st\u00e4lla in en vidarebefordran av alla inkommande meddelanden fr\u00e5n Amazon till SELLERLOGIC Lost &#038; Found. P\u00e5 detta s\u00e4tt n\u00e5r Amazon-e-postmeddelandena direkt till Customer Success-teamet, som tar hand om \u00e4rendet. F\u00f6r detta m\u00e5ste vissa krav uppfyllas, till exempel m\u00e5ste avs\u00e4ndaren av det vidarebefordrade e-postmeddelandet \u00f6verensst\u00e4mma med en e-postadress som \u00e4r registrerad hos SELLERLOGIC, s\u00e5 att de inkommande e-postmeddelandena kan kopplas till r\u00e4tt kundkonto. F\u00f6r SELLERLOGIC irrelevanta meddelanden raderar systemet omedelbart.<\/p><h2 class=\"theme-wp-block gb-responsive-705811-identifier wp-block-heading\">St\u00e4ll in e-postvidarebefordran f\u00f6r Lost &#038; Found redan idag<\/h2><p class=\"theme-wp-block gb-responsive-659604-identifier\">Om du \u00e4r kund hos oss och \u00e4r intresserad av att st\u00e4lla in denna vidarebefordran, f\u00f6lj dessa steg.<\/p><h3 class=\"theme-wp-block gb-responsive-869469-identifier wp-block-heading\">Inst\u00e4llning<\/h3><p class=\"theme-wp-block gb-responsive-476118-identifier\">1. Se till att avs\u00e4ndaradressen f\u00f6r de vidarebefordrade e-postmeddelandena \u00f6verensst\u00e4mmer med en e-postadress som \u00e4r registrerad hos SELLERLOGIC. Det m\u00e5ste finnas minst en anv\u00e4ndare vars e-postadress som \u00e4r registrerad i SELLERLOGIC-systemet \u00e4r densamma som den som e-postmeddelandena vidarebefordras via. Annars \u00e4r en vidarebefordran inte m\u00f6jlig.<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-874919-identifier wp-block-list\"><li>Exempel: Max Mustermann f\u00e5r e-postmeddelandena f\u00f6r \u00e4rendehantering fr\u00e5n Amazon till adressen <strong>max.mustermann@postfach.com<\/strong>. I SELLERLOGIC-kundkontot finns dock endast en anv\u00e4ndare med e-postadressen <strong>m.mustermann@postfach.com<\/strong>. Resultatet: Vidarebefordringsfunktionen \u00e4r inte m\u00f6jlig.<\/li><\/ul><\/div><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-345614-identifier wp-block-list\"><li>L\u00f6sning: V\u00e4nligen skapa minst en anv\u00e4ndare med den e-postadress i SELLERLOGIC-kundkontot som du vill vidarebefordra e-postmeddelandena fr\u00e5n Amazon. P\u00e5 s\u00e5 s\u00e4tt kan systemet koppla de inkommande e-postmeddelandena till r\u00e4tt kundkonto. Tveka inte att kontakta supporten om du beh\u00f6ver hj\u00e4lp med detta.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-709267-identifier\">2. St\u00e4ll nu in en vidarebefordran av alla e-postmeddelanden fr\u00e5n Amazon till e-postadressen <strong>lost-found-auto-reply@sellerlogic.com<\/strong>. Det \u00e4r e-postadressen f\u00f6r supportsystemet, som enbart anv\u00e4nds f\u00f6r att ta emot svar f\u00f6r Lost &#038; Found \u00e4renden.<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-429135-identifier wp-block-list\"><li>Du kan vidarebefordra alla e-postmeddelanden fr\u00e5n Amazon till SELLERLOGIC, eftersom systemet filtrerar ut de relevanta meddelandena, l\u00e4ser in dem och samtidigt omedelbart raderar alla irrelevanta meddelanden.<\/li><\/ul><\/div><div class=\"theme-block-list\"><ul class=\"theme-wp-block gb-responsive-936621-identifier wp-block-list\"><li>V\u00e4nligen notera att vidarebefordran baserat p\u00e5 vissa termer eller formuleringar i \u00e4mnesraden inte \u00e4r m\u00f6jligt, eftersom dessa skiljer sig fr\u00e5n fall till fall. D\u00e4rf\u00f6r m\u00e5ste alltid <strong>alla<\/strong> e-postmeddelanden fr\u00e5n Amazon vidarebefordras till SELLERLOGIC f\u00f6r att processen ska fungera korrekt.<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-422525-identifier\">3. Dessutom m\u00e5ste de vidarebefordrade e-postmeddelandena f\u00f6rbli of\u00f6r\u00e4ndrade, eftersom Amazon \u00e4rende-ID:n ing\u00e5r i \u00e4mnesraden och systemet annars inte kan koppla dem till det korresponderande \u00e4rendet.<\/p><p class=\"theme-wp-block gb-responsive-304368-identifier\">4. Det \u00e4r ocks\u00e5 viktigt att notera att denna vidarebefordran endast g\u00e4ller inkommande e-postmeddelanden fr\u00e5n Amazon. All utg\u00e5ende kommunikation \u2013 det vill s\u00e4ga all information som m\u00e5ste skickas till Amazon under \u00e4rendehanteringen \u2013 sker fortsatt via den befintliga Copy-Paste-processen som du redan k\u00e4nner till.<\/p><p class=\"theme-wp-block gb-responsive-246155-identifier\">5. De vidarebefordrade e-postmeddelandena l\u00e4ses endast in vid \u00f6ppna eller nya \u00e4renden. F\u00f6r \u00e4renden som redan har st\u00e4ngts ignoreras meddelandena.<\/p><h2 class=\"theme-wp-block gb-responsive-551515-identifier wp-block-heading\">F\u00f6rdelar f\u00f6r kunder<\/h2><p class=\"theme-wp-block gb-responsive-609689-identifier\">Som kort n\u00e4mnts ovan \u00e4r f\u00f6rdelarna f\u00f6r dig uppenbara. Du sparar mycket tid h\u00e4r, eftersom du nu inte l\u00e4ngre beh\u00f6ver vidarebefordra eller registrera alla inkommande e-postmeddelanden fr\u00e5n Amazon till SELLERLOGIC. Detta minskar ocks\u00e5 din interna arbetsbelastning.<\/p><p class=\"theme-wp-block gb-responsive-960348-identifier\">Genom att svaren fr\u00e5n Amazon p\u00e5 FBA-\u00e4renden skickas direkt till systemet och ingen mellanliggande steg l\u00e4ngre \u00e4r n\u00f6dv\u00e4ndigt, f\u00f6rkortas ocks\u00e5 den tid vi beh\u00f6ver f\u00f6r att l\u00f6sa dina \u00e4renden och g\u00f6ra anspr\u00e5k p\u00e5 din \u00e5terbetalning.<\/p><p class=\"theme-wp-block gb-responsive-677047-identifier\">Om du har fler fr\u00e5gor, tveka inte att kontakta supportteamet.<\/p><p class=\"theme-wp-block gb-responsive-576748-identifier has-small-font-size\">Bildk\u00e4llor: \u00a9 VectorMine \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"<p>F\u00f6rutom utvidgningen av utbudet av programvarul\u00f6sningar \u00e4r f\u00f6rb\u00e4ttringen av redan befintliga verktyg en viktig del av f\u00f6retagsutvecklingen f\u00f6r SELLERLOGIC. De m\u00e5l som efterstr\u00e4vas \u00e4r desamma som SELLERLOGIC har f\u00f6ljt sedan sin grundande: Mer tidsbesparing, mindre arbetsbelastning och snabbare resultat f\u00f6r kunderna. Direkt vidarebefordran av din Amazon-kommunikation Lost &#038; Found tillhandah\u00e5ller dig de n\u00f6dv\u00e4ndiga texterna f\u00f6r<\/p>\n","protected":false},"author":6,"featured_media":21149,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[777],"tags":[],"class_list":["post-106797","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-paa-vaart-eget-konto"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ny hos Lost &amp; Found: Vidarebefordran av din Amazon-kommunikation till SELLERLOGIC<\/title>\n<meta name=\"description\" content=\"Fr\u00e5n och med nu kan du st\u00e4lla in en vidarebefordran av alla inkommande meddelanden fr\u00e5n Amazon till SELLERLOGIC Lost &amp; 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