{"id":113262,"date":"2021-07-06T12:05:00","date_gmt":"2021-07-06T12:05:00","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/18-sss-hakkinda-sellerlogic-lost-found-bilmeniz-gereken-her-sey\/"},"modified":"2021-07-06T12:05:00","modified_gmt":"2021-07-06T12:05:00","slug":"18-sss-hakkinda-sellerlogic-lost-found-bilmeniz-gereken-her-sey","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/tr\/blog\/18-sss-hakkinda-sellerlogic-lost-found-bilmeniz-gereken-her-sey\/","title":{"rendered":"18 SSS hakk\u0131nda SELLERLOGIC Lost &#038; Found \u2013 Bilmeniz gereken her \u015fey"},"content":{"rendered":"<p class=\"theme-wp-block gb-responsive-914125-identifier\">Lost &#038; Found sizin i\u00e7in tan\u0131nmam\u0131\u015f FBA iade taleplerini bulur. G\u00fcnde 12 farkl\u0131 raporu kontrol etmek yerine, FBA hata bulma arac\u0131m\u0131z arka planda \u00e7al\u0131\u015f\u0131r ve siz di\u011fer g\u00f6revlere odaklanabilirsiniz \u2013 ya da sadece bir Star Wars maratonu ba\u015flatabilirsiniz.<\/p><p class=\"theme-wp-block gb-responsive-682102-identifier\">B\u00fcy\u00fck zaman tasarrufunun yan\u0131 s\u0131ra, ara\u00e7 genellikle bu aramay\u0131 manuel olarak \u00fcstlenen sat\u0131c\u0131lardan daha fazla hata bulur. Peki bu nas\u0131l \u00e7al\u0131\u015f\u0131yor? \u00dccretler ve s\u00f6zle\u015fme ko\u015fullar\u0131yla ilgili durum nedir? \u0130\u015fte m\u00fc\u015fterilerimizin en \u00e7ok merak etti\u011fi sorular. E\u011fer neyle ilgilendi\u011finizi zaten biliyorsan\u0131z, i\u00e7erik dizinini kullan\u0131n ve ilgili konuya t\u0131klay\u0131n.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-8836-identifier\">Vaka ile nas\u0131l ba\u015fa \u00e7\u0131kmal\u0131y\u0131m?<\/h2><p class=\"theme-wp-block gb-responsive-576092-identifier\">SELLERLOGIC Lost &#038; Found bir iade talebi buldu\u011funda, hem ara\u00e7ta hem de e-posta ile bilgilendirilirsiniz. Peki bu durumlarla nas\u0131l ba\u015fa \u00e7\u0131k\u0131yorsunuz?<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-108107-identifier\">Hangi vaka t\u00fcrleri vard\u0131r?<\/h3><p class=\"theme-wp-block gb-responsive-544926-identifier\">Lost &#038; Found temelde a\u015fa\u011f\u0131daki be\u015f durumu i\u015fleyebilir:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-550168-identifier wp-block-list\"><li class=\"theme-wp-block gb-responsive-825841-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong><a href=\"\/tr\/blog\/18-faqs-ueber-sellerlogic-lost-found\/\">Sipari\u015f<\/a>\u00a0\u00a0<\/strong><\/li><li class=\"theme-wp-block gb-responsive-754179-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong><a href=\"\/tr\/blog\/18-faqs-ueber-sellerlogic-lost-found\/\">Depoda kaybolan iade<\/a><\/strong><\/li><li class=\"theme-wp-block gb-responsive-301429-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong><a href=\"\/tr\/blog\/18-faqs-ueber-sellerlogic-lost-found\/\">Stok<\/a>\u00a0<\/strong><\/li><li class=\"theme-wp-block gb-responsive-343968-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><a href=\"\/tr\/blog\/18-faqs-ueber-sellerlogic-lost-found\/\"><strong>Zarar g\u00f6rm\u00fc\u015f\/\u0130mha edilmi\u015f<\/strong><\/a><\/li><li class=\"theme-wp-block gb-responsive-859124-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong><a href=\"\/tr\/blog\/18-faqs-ueber-sellerlogic-lost-found\/\">FBA \u00dccretleri<\/a><\/strong><\/li><\/ul><\/div><h4 class=\"theme-wp-block wp-block-heading gb-responsive-152468-identifier\">Sipari\u015f<\/h4><p class=\"theme-wp-block gb-responsive-792002-identifier\">Bir iade talep etmek i\u00e7in al\u0131c\u0131lar bunu m\u00fc\u015fteri profillerinde birka\u00e7 t\u0131klama ile yapabilirler. Bir\u00e7ok durumda, sat\u0131n alma tutar\u0131n\u0131n hemen iadesini al\u0131rlar ve sat\u0131c\u0131lar iade ile y\u00fck\u00fcml\u00fc tutulur. \u00dcr\u00fcn, Amazon&#8217;a 45 g\u00fcn i\u00e7inde geri g\u00f6nderilmelidir. Bu yap\u0131lmazsa, al\u0131c\u0131n\u0131n hesab\u0131 tekrar \u00fccretlendirilir.<\/p><p class=\"theme-wp-block gb-responsive-82180-identifier\">Olas\u0131 durumlar, bu s\u00fcre a\u015f\u0131ld\u0131\u011f\u0131nda ancak sat\u0131c\u0131lar iade almad\u0131\u011f\u0131nda ortaya \u00e7\u0131kar.<\/p><p class=\"theme-wp-block gb-responsive-979454-identifier\">Al\u0131c\u0131lar Amazon&#8217;dan paralar\u0131n\u0131 geri ald\u0131klar\u0131nda ancak sat\u0131c\u0131lar herhangi bir iade (mali veya \u00fcr\u00fcn\u00fcn kendisi) almad\u0131klar\u0131nda, her durumda bir FBA hatas\u0131 vard\u0131r ve dolay\u0131s\u0131yla bir iade talebi olu\u015fur.<\/p><h4 class=\"theme-wp-block wp-block-heading gb-responsive-636900-identifier\">Depoda kaybolan iade<\/h4><p class=\"theme-wp-block gb-responsive-637190-identifier\">Hata <em>Sipari\u015f<\/em> ile kar\u015f\u0131la\u015ft\u0131r\u0131ld\u0131\u011f\u0131nda, bu Amazon&#8217;un lojistik merkezinde ortaya \u00e7\u0131kar.<\/p><p class=\"theme-wp-block gb-responsive-949708-identifier\">Bir iade, bir Fulfillment Merkezine ula\u015ft\u0131\u011f\u0131nda iki tarama yap\u0131l\u0131r:<\/p><div class=\"theme-block-list\"><ol class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-931814-identifier wp-block-list\"><li class=\"theme-wp-block gb-responsive-360324-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\">M\u00fc\u015fteri \u0130ade Taramas\u0131: <em>\u00dcr\u00fcn depoda al\u0131n\u0131r<\/em><\/li><li class=\"theme-wp-block gb-responsive-599515-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\">Stok Ayarlama Taramas\u0131: <em>\u00dcr\u00fcn sat\u0131c\u0131lar\u0131n stokuna eklenir.<\/em><\/li><\/ol><\/div><p class=\"theme-wp-block gb-responsive-156538-identifier\">Ancak sadece ilk taraman\u0131n ger\u00e7ekle\u015fmesi ve \u00fcr\u00fcn\u00fcn sat\u0131c\u0131lara eklenmemesi durumu olabilir.<\/p><p class=\"theme-wp-block gb-responsive-676208-identifier\">Bu, \u00fcr\u00fcn\u00fcn yanl\u0131\u015f bir FNSKU (Fulfillment Network Stock Keeping Unit) ile kaydedilmesi durumunda ger\u00e7ekle\u015fir.<\/p><p class=\"theme-wp-block gb-responsive-210404-identifier\">Elbette her iki durumda da bir iade talebi veya etiket de\u011fi\u015fikli\u011fi talebi olu\u015fur. Sonu\u00e7ta, \u00fcr\u00fcn\u00fcn depoya ula\u015ft\u0131\u011f\u0131 kan\u0131tlanm\u0131\u015ft\u0131r. Bu iade de para veya \u00fcr\u00fcn\u00fcn kendisi \u015feklinde olabilir.<\/p><h4 class=\"theme-wp-block wp-block-heading gb-responsive-346955-identifier\">Stok<\/h4><p class=\"theme-wp-block gb-responsive-532776-identifier\">Amazon&#8217;un lojistik merkezlerinde olduk\u00e7a yo\u011fun bir faaliyet vard\u0131r. Oradaki stoklar\u0131n %50&#8217;si FBA kullan\u0131c\u0131lar\u0131na aittir. Ancak genellikle 100.000 m<sup>2<\/sup>&#8216;den fazla alanda envanterle ilgili hatalar da meydana gelebilir. Bu nedenle, \u00fcr\u00fcnlerinizin kaybolmas\u0131 veya basit\u00e7e eksik olmas\u0131 ya da stoklar\u0131n\u0131za eklenmemesi durumu olabilir.<\/p><p class=\"theme-wp-block gb-responsive-705975-identifier\">Bunun i\u00e7in de bu hatalar\u0131 ortaya \u00e7\u0131karmak amac\u0131yla \u00e7e\u015fitli raporlar\u0131n kar\u015f\u0131la\u015ft\u0131r\u0131lmas\u0131 gerekir \u2013 yani Lost &#038; Found i\u00e7in bir i\u015f.<\/p><h4 class=\"theme-wp-block wp-block-heading gb-responsive-743720-identifier\">Zarar g\u00f6rm\u00fc\u015f\/\u0130mha edilmi\u015f<\/h4><p class=\"theme-wp-block gb-responsive-836598-identifier\">Amazon&#8217;un lojistik merkezlerinde veya Amazon&#8217;un g\u00f6nderimi s\u0131ras\u0131nda zarar g\u00f6ren \u00fcr\u00fcnler, durumlar\u0131na g\u00f6re farkl\u0131 alanlara yerle\u015ftirilir. Amazon&#8217;un art\u0131k sat\u0131labilir olarak de\u011ferlendirmedi\u011fi her \u015fey, Amazon \u00e7al\u0131\u015fanlar\u0131 taraf\u0131ndan belirli kurallara g\u00f6re imha edilebilir. <em>Sat\u0131labilir<\/em> olarak s\u0131n\u0131fland\u0131r\u0131lan t\u00fcm iadeler, sat\u0131c\u0131lar taraf\u0131ndan 30 g\u00fcn i\u00e7inde geri g\u00f6nderilebilir, aksi takdirde \u00fcr\u00fcn imha edilir.<\/p><p class=\"theme-wp-block gb-responsive-308157-identifier\">Ancak \u00fcr\u00fcnler s\u00fcre dolmadan imha edilirse, sat\u0131c\u0131lar i\u00e7in bir iade talebi olu\u015fur. Bunun d\u0131\u015f\u0131nda, camlar veya piller gibi belirli kategorilerdeki \u00fcr\u00fcnler istisnad\u0131r.<\/p><h4 class=\"theme-wp-block wp-block-heading gb-responsive-693466-identifier\">FBA \u00dccretleri<\/h4><p class=\"theme-wp-block gb-responsive-410719-identifier\">FBA teklifinin bir kullan\u0131c\u0131s\u0131 olarak, elbette \u00fcr\u00fcn\u00fcn boyutlar\u0131na ve se\u00e7ilen pazar yerlerine g\u00f6re Amazon&#8217;un g\u00f6nderimi i\u00e7in \u00fccretler \u00f6dersiniz. Yanl\u0131\u015f bir faturalama, \u00f6rne\u011fin a\u015f\u0131r\u0131 y\u00fcksek \u00fccretler, ayn\u0131 zamanda bir iade talebi olu\u015fturur.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-764010-identifier\">Her bir durumun sonucunu SELLERLOGIC Lost &#038; Found&#8217;de manuel olarak girmem mi gerekiyor yoksa bu otomatik olarak m\u0131 ger\u00e7ekle\u015fiyor?<\/h3><p class=\"theme-wp-block gb-responsive-180604-identifier\">Ara\u00e7ta, bir durumla ilgili bize yeni olaylar bildirme se\u00e7ene\u011finiz var. Bu, \u00f6rne\u011fin Amazon&#8217;dan gelen geri bildirimleri bize iletmek i\u00e7in kullan\u0131labilir. E\u011fer sizden bir yan\u0131t bekleniyorsa, bu konuda ara\u00e7ta ve e-posta ile bilgilendirileceksiniz. L\u00fctfen bu durumda yan\u0131t\u0131n\u0131z\u0131 ara\u00e7 \u00fczerinden iletin, aksi takdirde durum otomatik olarak yedi g\u00fcn sonra \u00fccretli olarak kapat\u0131lacakt\u0131r.<\/p><p class=\"theme-wp-block gb-responsive-169735-identifier\">M\u00fc\u015fteri Ba\u015far\u0131 Ekibimiz, yan\u0131t\u0131n\u0131z hakk\u0131nda derhal bilgilendirilecek ve durumu daha fazla i\u015flemekle ilgilenecektir.<\/p><p class=\"theme-wp-block gb-responsive-88866-identifier\"><strong>Burada bir \u00f6rnek alal\u0131m:<\/strong> Amazon, talebin s\u00fcrenin sona ermesinden sonra geldi\u011fi i\u00e7in iade talebine itiraz ediyor. \u015eimdi bu e-postay\u0131 arac\u0131l\u0131\u011f\u0131yla bize iletebilirsiniz. M\u00fc\u015fteri Ba\u015far\u0131 Y\u00f6neticilerimiz bu durumu manuel olarak inceleyecek, \u00f6rne\u011fin Amazon&#8217;un reddetme nedeninin hakl\u0131 olup olmad\u0131\u011f\u0131n\u0131 kontrol edecektir.<\/p><p class=\"theme-wp-block gb-responsive-945035-identifier\">Reddetme hakl\u0131 de\u011filse, durumu netle\u015ftirmek i\u00e7in Amazon ile olan ileti\u015fiminizde size destek olaca\u011f\u0131z.<\/p><p class=\"theme-wp-block gb-responsive-230418-identifier\">Reddetme hakl\u0131ysa, \u00f6rne\u011fin kayboldu\u011fu d\u00fc\u015f\u00fcn\u00fclen bir \u00fcr\u00fcn talep sonras\u0131 bulunduysa, Lost &#038; Found i\u00e7in herhangi bir \u00fccret al\u0131nmayacakt\u0131r.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-524155-identifier\">SELLERLOGIC durumlar\u0131, Seller Central&#8217;dan gelen bilgilerle kendi ba\u015f\u0131na m\u0131 kapat\u0131yor?<\/h3><p class=\"theme-wp-block gb-responsive-486641-identifier\">Durumlar, ger\u00e7ekle\u015ftirilen \u00f6demelerle kapat\u0131l\u0131r, b\u00f6ylece Amazon taraf\u0131ndan taahh\u00fct edilen iadenin ger\u00e7ekten yap\u0131ld\u0131\u011f\u0131ndan emin oluruz.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-934045-identifier\">SELLERLOGIC Lost &#038; Found nas\u0131l \u00e7al\u0131\u015f\u0131yor?<\/h2><p class=\"theme-wp-block gb-responsive-425222-identifier\">SELLERLOGIC Lost &#038; Found&#8217;i kulland\u0131\u011f\u0131n\u0131zda, arac\u0131n FBA raporlar\u0131na eri\u015fim almas\u0131 gerekir. Ama nas\u0131l? Ve Seller Central hesab\u0131m kapat\u0131ld\u0131\u011f\u0131nda ne yapmal\u0131y\u0131m? Bu ve di\u011fer sorular\u0131n yan\u0131tlar\u0131n\u0131 bu b\u00f6l\u00fcmde bulabilirsiniz.<\/p><figure class=\"theme-wp-block wp-block-image size-large gb-responsive-62621-identifier\"><img decoding=\"async\" width=\"844\" height=\"277\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/06\/23141225\/Funktionsweise-Lost-and-Found-844x277.jpeg\" alt=\"Funktionsweise Lost and Found\" class=\"wp-image-11639\" srcset=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/06\/23141225\/Funktionsweise-Lost-and-Found-407x133.jpeg 407w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/06\/23141225\/Funktionsweise-Lost-and-Found-768x252.jpeg 768w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/06\/23141225\/Funktionsweise-Lost-and-Found-844x277.jpeg 844w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/06\/23141225\/Funktionsweise-Lost-and-Found.jpeg 1500w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure><h3 class=\"theme-wp-block wp-block-heading gb-responsive-285916-identifier\">Lost &#038; Found FBA verilerine nas\u0131l eri\u015fiyor?<\/h3><p class=\"theme-wp-block gb-responsive-553488-identifier\">Bunun i\u00e7in Amazon Marketplace Web Service (MWS) API aray\u00fcz\u00fcn\u00fc kullan\u0131yoruz. B\u00f6ylece FBA raporlar\u0131 araca otomatik olarak aktar\u0131labilir ve Lost &#038; Found FBA hatalar\u0131n\u0131 bulmaya ba\u015flayabilir. Bu, M\u00fc\u015fteri Ba\u015far\u0131 Y\u00f6neticilerimizin bir reddetme durumunda durumu bireysel olarak incelemesine ve Amazon ile olan ileti\u015fiminizde size destek olmas\u0131na da olanak tan\u0131r.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-575678-identifier\">Durumlar\u0131mda tahmini iade g\u00f6sterilmiyor. Bunun nedeni ne olabilir?<\/h3><p class=\"theme-wp-block gb-responsive-836871-identifier\">Bazen bir durum olu\u015fturmak i\u00e7in yeterli bilgiye sahip olabiliriz, ancak tahmini bir iade belirlemek i\u00e7in yeterli bilgiye sahip olmayabiliriz.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-420524-identifier\">Seller Central eri\u015fimim kapat\u0131ld\u0131, \u015fimdi ne yapmal\u0131y\u0131m?<\/h3><p class=\"theme-wp-block gb-responsive-322566-identifier\">SELLERLOGIC Lost &#038; Found&#8217;i kullanmak i\u00e7in aktif, kapat\u0131lmam\u0131\u015f bir Amazon Seller Central eri\u015fimi gereklidir.<\/p><p class=\"theme-wp-block gb-responsive-222240-identifier\">E\u011fer bu kapat\u0131ld\u0131ysa, l\u00fctfen Lost &#038; Found i\u00e7in durum aramas\u0131n\u0131 devre d\u0131\u015f\u0131 b\u0131rak\u0131n, aksi takdirde daha fazla durum olu\u015fturulabilir, ancak bunlar\u0131 g\u00f6nderemezsiniz. Durum aramas\u0131n\u0131 devre d\u0131\u015f\u0131 b\u0131rakmay\u0131 <a href=\"https:\/\/app.sellerlogic.com\/accounts\/\">Hesap Y\u00f6netimi<\/a> b\u00f6l\u00fcm\u00fcnden yapabilirsiniz. Bu durumda, l\u00fctfen hesab\u0131n kapat\u0131lmas\u0131 hakk\u0131nda bize bir bilet ile de bilgi verin, b\u00f6ylece bunu durum i\u015fleme s\u0131ras\u0131nda dikkate alabiliriz.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-997693-identifier\">Amazon neden iadeleri iptal etti?<\/h3><p class=\"theme-wp-block gb-responsive-956220-identifier\">Bir geri \u00f6deme ya para ya da mal \u015feklinde olabilir. Amazon, kaybolan stok i\u00e7in bir geri \u00f6demeyi onaylarsa ve bu mallar daha sonra bulunursa, bu geri \u00f6deme geri al\u0131nabilir. Her iki durumda da kaybolan stok dengelenir. <a href=\"https:\/\/sellercentral.amazon.de\/gp\/ssof\/reports\/search.html#orderAscending=&amp;recordType=INVENTORY_ADJUSTMENT&amp;noResultType=&amp;merchantSku=&amp;fnSku=&amp;FnSkuXORMSku=&amp;reimbursementId=&amp;orderId=&amp;genericOrderId=&amp;asin=&amp;lpn=&amp;shipmentId=&amp;hazmatStatus=&amp;inventoryEventTransactionType=&amp;fulfillmentCenterId=&amp;transactionItemId=&amp;inventoryAdjustmentReasonGroup=&amp;eventDateOption=1&amp;fromDate=dd.mm.yyyy&amp;toDate=dd.mm.yyyy&amp;startDate=&amp;endDate=&amp;fromMonth=1&amp;fromYear=2019&amp;toMonth=1&amp;toYear=2019&amp;startMonth=&amp;startYear=&amp;endMonth=&amp;endYear=&amp;specificMonth=1&amp;specificYear=2019\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Stok d\u00fczeltmeleri<\/a> ile bunu kolayca takip edebilirsiniz.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-593412-identifier\">Lost &#038; Found Amazon politikalar\u0131na uygun mu?<\/h3><p class=\"theme-wp-block gb-responsive-363670-identifier\">SELLERLOGIC Lost &#038; Found kesinlikle t\u00fcm Amazon politikalar\u0131na uymaktad\u0131r. Buna, bulunan durumlar\u0131n otomatik olarak sunulamayaca\u011f\u0131 da dahildir. Hatalar\u0131n t\u00fcm ara\u015ft\u0131rmalar\u0131 titiz bir ara\u015ft\u0131rma ve en b\u00fcy\u00fck \u00f6zenle ger\u00e7ekle\u015ftirilir.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-158991-identifier\">Ba\u015fka raporlar talep edip i\u00e7e aktarmal\u0131 m\u0131y\u0131m?<\/h3><p class=\"theme-wp-block gb-responsive-613096-identifier\">Lost &#038; Found&#8217;in ilk kurulumu i\u00e7in bir kez <a href=\"https:\/\/support.sellerlogic.com\/de_DE\" target=\"_blank\" rel=\"noreferrer noopener\">son alt\u0131 ay\u0131n faturalama raporlar\u0131 yeniden talep edilmelidir<\/a>. Gelecekte gerekli olan t\u00fcm raporlar Amazon MWS API \u00fczerinden i\u00e7e aktar\u0131lacakt\u0131r.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-434101-identifier\">Amazon \u00f6demelerinin Lost &#038; Found durumlar\u0131yla ne s\u0131kl\u0131kla kar\u015f\u0131la\u015ft\u0131r\u0131lmas\u0131 yap\u0131l\u0131r?<\/h3><p class=\"theme-wp-block gb-responsive-325630-identifier\">Bu kar\u015f\u0131la\u015ft\u0131rma saatlik olarak yap\u0131l\u0131r. Bir geri \u00f6deme varsa, bu ilgili duruma atan\u0131r ve durum otomatik olarak kapat\u0131l\u0131r.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-259544-identifier\">Ge\u00e7mi\u015fte ba\u015fka bir \u201cGeri \u00d6deme Sistemi\u201d kulland\u0131m. Lost &#038; Found kullan\u0131labilir mi yoksa durumlarda muhtemel kopyalar m\u0131 olu\u015fur?<\/h3><p class=\"theme-wp-block gb-responsive-79591-identifier\">Lost &#038; Found ara\u015ft\u0131rmada Amazon&#8217;un ge\u00e7mi\u015fte ger\u00e7ekle\u015ftirdi\u011fi t\u00fcm geri \u00f6demeleri dikkate al\u0131r. Ancak, gelecekte bir geri \u00f6demeye yol a\u00e7abilecek devam eden durumlar\u0131n dikkate al\u0131namayaca\u011f\u0131n\u0131 l\u00fctfen unutmay\u0131n.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-894184-identifier\">Amazon&#8217;da hatalar hangi s\u00fcre zarf\u0131nda talep edilebilir?<\/h3><p class=\"theme-wp-block gb-responsive-279482-identifier\">Durum t\u00fcr\u00fcne ba\u011fl\u0131 olarak, talepler 3 ila 18 ay geriye d\u00f6n\u00fck olarak yap\u0131labilir:<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-39200-identifier wp-block-list\"><li class=\"theme-wp-block gb-responsive-589416-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong>Stok:<\/strong> en fazla 18 ay geriye d\u00f6n\u00fck<\/li><li class=\"theme-wp-block gb-responsive-269071-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong>Sipari\u015f:<\/strong> en fazla 18 ay geriye d\u00f6n\u00fck<\/li><li class=\"theme-wp-block gb-responsive-114258-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong>Depoda kaybolan iade:<\/strong> en fazla 18 ay geriye d\u00f6n\u00fck<\/li><li class=\"theme-wp-block gb-responsive-673972-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong>Zarar g\u00f6rm\u00fc\u015f \/ Yok olmu\u015f:<\/strong> en fazla 8 ay geriye d\u00f6n\u00fck<\/li><li class=\"theme-wp-block gb-responsive-471613-identifier desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon\"><strong>FBA \u00dccretleri:<\/strong> en fazla 90 g\u00fcn geriye d\u00f6n\u00fck<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-181716-identifier\">SELLERLOGIC her zaman maksimum izin verilen s\u00fcreyi dikkate al\u0131r.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-386867-identifier\">S\u00f6zle\u015fme bilgileri<\/h2><p class=\"theme-wp-block gb-responsive-230771-identifier\">Yeni bir ara\u00e7 edindi\u011finizde, s\u00f6zle\u015fme ko\u015fullar\u0131 belirleyici bir kriterdir. Bu nedenle, bu b\u00f6l\u00fcmde buna ayr\u0131nt\u0131l\u0131 olarak de\u011finiyoruz.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-419016-identifier\">\u0130ptal s\u00fcresi ne kadard\u0131r?<\/h3><p class=\"theme-wp-block gb-responsive-400818-identifier\">SELLERLOGIC Lost &#038; Found&#8217;i, ba\u015fka geri \u00f6deme talepleri almak istemiyorsan\u0131z, her g\u00fcn iptal edebilirsiniz. Ancak, devre d\u0131\u015f\u0131 b\u0131rak\u0131ld\u0131ktan sonra bile, t\u00fcm a\u00e7\u0131k durumlar\u0131n belirlenen s\u00fcreler i\u00e7inde i\u015flenmesi gerekti\u011fini l\u00fctfen unutmay\u0131n.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-208055-identifier\">SELLERLOGIC m\u00fc\u015fteri verilerine eri\u015fim sa\u011fl\u0131yor mu?<\/h3><p class=\"theme-wp-block gb-responsive-460570-identifier\">Hay\u0131r, yaln\u0131zca FBA raporlar\u0131na eri\u015fimimiz var. Orada m\u00fc\u015fterilerinize ait hi\u00e7bir veri bulunmamaktad\u0131r.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-37935-identifier\">\u00dccretler<\/h2><p class=\"theme-wp-block gb-responsive-741491-identifier\">Fiyat, bir\u00e7ok kullan\u0131c\u0131 i\u00e7in \u00f6nemli bir bile\u015fendir. Bunun nas\u0131l hesapland\u0131\u011f\u0131n\u0131 ve durumlar\u0131 i\u015flemedi\u011finizde ne olaca\u011f\u0131n\u0131 burada \u00f6\u011frenebilirsiniz.<\/p><figure class=\"theme-wp-block wp-block-image size-large gb-responsive-383073-identifier\"><img decoding=\"async\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/06\/23141224\/Gebu%CC%88hren-Lost-and-Found-844x257.jpeg\" alt=\"\u00dccretler Kay\u0131p ve Bulunan\" class=\"wp-image-11651\"><\/figure><h3 class=\"theme-wp-block wp-block-heading gb-responsive-814536-identifier\">SELLERLOGIC Lost &#038; Found i\u00e7in \u00fccretler nas\u0131l hesaplan\u0131r?<\/h3><p class=\"theme-wp-block gb-responsive-322729-identifier\">Ger\u00e7ek geri \u00f6demeler \u00fczerinden %20 komisyon al\u0131yoruz. Bunun i\u00e7in, Amazon&#8217;un size yapt\u0131\u011f\u0131 \u00f6demelerin br\u00fct de\u011ferlerini temel al\u0131yoruz. B\u00f6ylece, yaln\u0131zca ger\u00e7ekten paran\u0131z\u0131 geri ald\u0131\u011f\u0131n\u0131zda \u00f6deme yapman\u0131z gerekir. \u00dccret, takip eden ay\u0131n ba\u015f\u0131nda faturaland\u0131r\u0131l\u0131r.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-391058-identifier\">Hangi veriler gereklidir ve bunlar nas\u0131l kullan\u0131l\u0131r?<\/h3><p class=\"theme-wp-block gb-responsive-755583-identifier\">\u00d6deme hizmet sa\u011flay\u0131c\u0131m\u0131z, \u00f6demelerinizi i\u015flemek i\u00e7in kredi kart\u0131 bilgilerinizi gerektirir. Bunun i\u00e7in CVC2 numaran\u0131z da dahil olmak \u00fczere bilgiler gereklidir. Bu, kredi kart\u0131n\u0131zda bas\u0131l\u0131 olan \u00fc\u00e7 veya d\u00f6rt haneli bir say\u0131 kombinasyonudur ve \u00f6deme hizmet sa\u011flay\u0131c\u0131m\u0131z kart sahibini do\u011frulayabilir. B\u00f6ylece g\u00fcvenli ve standart bir uluslararas\u0131 s\u00fcre\u00e7 sa\u011flanm\u0131\u015f olur.<\/p><blockquote class=\"theme-wp-block wp-block-quote desktop-bg-style-circle xl-bg-style-circle lg-bg-style-circle md-bg-style-circle sm-bg-style-circle gb-responsive-73298-identifier desktop-icon-size-2 xl-icon-size-2 lg-icon-size-2 md-icon-size-2 sm-icon-size-2 desktop-gb-has-icon xl-gb-has-icon lg-gb-has-icon md-gb-has-icon sm-gb-has-icon is-layout-flow wp-block-quote-is-layout-flow\"><p class=\"theme-wp-block gb-responsive-462662-identifier\">Kredi kart\u0131 verilerinin i\u015flenmesi yaln\u0131zca \u2013 ve tam PCI uyumlulu\u011fu \u00e7er\u00e7evesinde \u2013 \u00f6deme hizmet sa\u011flay\u0131c\u0131m\u0131z taraf\u0131ndan ger\u00e7ekle\u015ftirilir. M\u00fc\u015fterilerimizin kredi kart\u0131 verilerine hi\u00e7bir zaman sahip de\u011filiz ve bunlar\u0131 elbette saklam\u0131yoruz.<\/p><\/blockquote><p class=\"theme-wp-block gb-responsive-222805-identifier\">Bu konuyla ilgili ba\u015fka sorular\u0131n\u0131z varsa, istedi\u011finiz zaman M\u00fc\u015fteri Ba\u015far\u0131 Ekibimizle ileti\u015fime ge\u00e7ebilirsiniz.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-360559-identifier\">Kapal\u0131 durumlarda &#8220;ger\u00e7ek geri \u00f6deme&#8221; alt\u0131nda Lost &#038; Found \u00fccreti zaten d\u00fc\u015f\u00fclm\u00fc\u015f m\u00fc?<\/h3><p class=\"theme-wp-block gb-responsive-891727-identifier\">Hay\u0131r, burada size Amazon&#8217;un geri \u00f6dedi\u011fi toplam tutar belirtilmektedir. SELLERLOGIC \u00fccretleri, i\u015flem d\u00fczeyinde ayr\u0131 bir alanda g\u00f6sterilmektedir.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-884057-identifier\">G\u00f6sterilen durumlar\u0131 i\u015flemezsem ne olur?<\/h3><p class=\"theme-wp-block gb-responsive-176237-identifier\">Ara\u00e7lar\u0131m\u0131z bir FBA hatas\u0131 bulursa, sizi hem ara\u00e7ta hem de ek olarak e-posta ile bilgilendirir. Durum t\u00fcr\u00fcne ba\u011fl\u0131 olarak, Amazon&#8217;a ba\u015fvurunun yap\u0131lmas\u0131 gereken s\u00fcre de\u011fi\u015fir. FBA \u00fccretlerinin hesaplanmas\u0131ndaki hatalar 90 g\u00fcn i\u00e7inde sunulmal\u0131d\u0131r, oysa Amazon&#8217;un lojistik merkezlerinde zarar g\u00f6rm\u00fc\u015f veya kaybolmu\u015f mallar i\u00e7in tam 18 ay s\u00fcre bulunmaktad\u0131r.<\/p><p class=\"theme-wp-block gb-responsive-496933-identifier\">Amazon&#8217;un politikalar\u0131 gere\u011fi, durumlar\u0131 SellerCentral&#8217;da manuel olarak talep etmeniz gerekmektedir. Bunun i\u00e7in, arac\u0131n \u00f6nceden haz\u0131rlanm\u0131\u015f metnini ilgili metin alan\u0131na kolayca kopyalayabilirsiniz. Lost &#038; Found&#8217;in Amazon&#8217;a sunmad\u0131\u011f\u0131n\u0131z talepleri bulmas\u0131 durumunda, size tahmini geri \u00f6demenin %20&#8217;si faturaland\u0131r\u0131lacakt\u0131r.<\/p><blockquote class=\"theme-wp-block wp-block-quote gb-responsive-359568-identifier desktop-bg-style-circle xl-bg-style-circle lg-bg-style-circle md-bg-style-circle sm-bg-style-circle desktop-gb-has-icon xl-gb-has-icon lg-gb-has-icon md-gb-has-icon sm-gb-has-icon desktop-icon-size-2 xl-icon-size-2 lg-icon-size-2 md-icon-size-2 sm-icon-size-2 is-layout-flow wp-block-quote-is-layout-flow\"><p class=\"theme-wp-block gb-responsive-865614-identifier\">Engel olman\u0131z durumunda, \u00f6rne\u011fin hak etti\u011finiz tatili al\u0131yorsan\u0131z, meslekta\u015flar\u0131n\u0131z\u0131 e\u011fitmenizi \u00f6neririz, b\u00f6ylece durum ba\u015fvurular\u0131n\u0131 \u00fcstlenebilirler. Bu konuda size yard\u0131mc\u0131 olmaktan memnuniyet duyar\u0131z ve ayr\u0131ca bir ba\u015fka e\u011fitim s\u00fcrecini de \u00fcstleniriz.<\/p><\/blockquote><h2 class=\"theme-wp-block wp-block-heading gb-responsive-29172-identifier\">Son olarak<\/h2><p class=\"theme-wp-block gb-responsive-82521-identifier\">Yeni bir ara\u00e7 her zaman yeni sorular\u0131 da beraberinde getirir. Umar\u0131z t\u00fcm sorular\u0131n\u0131z\u0131 yan\u0131tlayabilmi\u015fizdir. E\u011fer hala sorular\u0131n\u0131z varsa, l\u00fctfen a\u015fa\u011f\u0131daki form arac\u0131l\u0131\u011f\u0131yla bizimle ileti\u015fime ge\u00e7ebilirsiniz.<\/p><p class=\"theme-wp-block gb-responsive-695867-identifier has-small-font-size\"><meta charset=\"utf-8\"><\/meta>G\u00f6r\u00fcnt\u00fc kaynaklar\u0131, resimlerin s\u0131ras\u0131na g\u00f6re: \u00a9 FR Design \u2013 stock.adobe.com \/<meta charset=\"utf-8\"><\/meta>\u00a9 j-mel \u2013 stock.adobe.com \/<meta charset=\"utf-8\"><\/meta>\u00a9 ARMMYPICCA \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Lost &#038; Found sizin i\u00e7in tan\u0131nmam\u0131\u015f FBA iade taleplerini bulur. G\u00fcnde 12 farkl\u0131 raporu kontrol etmek yerine, FBA hata bulma arac\u0131m\u0131z arka planda \u00e7al\u0131\u015f\u0131r ve siz di\u011fer g\u00f6revlere odaklanabilirsiniz \u2013 ya da sadece bir Star Wars maratonu ba\u015flatabilirsiniz. B\u00fcy\u00fck zaman tasarrufunun yan\u0131 s\u0131ra, ara\u00e7 genellikle bu aramay\u0131 manuel olarak \u00fcstlenen sat\u0131c\u0131lardan daha fazla hata bulur.<\/p>\n","protected":false},"author":5,"featured_media":11631,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[585],"tags":[],"class_list":["post-113262","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kendi-hesabimizda"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SELLERLOGIC Lost &amp; Found ile ilgili 18 SSS \u2013 Bilmeniz gereken her \u015fey<\/title>\n<meta name=\"description\" content=\"SELLERLOGIC Lost &amp; Found asl\u0131nda nas\u0131l \u00e7al\u0131\u015f\u0131r? 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