{"id":113394,"date":"2021-09-28T05:54:00","date_gmt":"2021-09-28T05:54:00","guid":{"rendered":"https:\/\/127.0.0.1\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/"},"modified":"2021-09-28T05:54:00","modified_gmt":"2021-09-28T05:54:00","slug":"pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler","status":"publish","type":"post","link":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/","title":{"rendered":"Pazaryeri Sipari\u015flerinin \u0130ade ve Geri \u00d6deme: Amazon Sat\u0131c\u0131lar\u0131 i\u00e7in Yeni Y\u00f6nergeler"},"content":{"rendered":"<h2 class=\"theme-wp-block wp-block-heading gb-responsive-593568-identifier\">\u0130ade ve Geri \u00d6deme Amazon Pazaryeri Sipari\u015fleri: Hasarl\u0131 \u00dcr\u00fcnlerde H\u0131zl\u0131 De\u011fi\u015fim<\/h2><p class=\"theme-wp-block gb-responsive-913263-identifier\">Hasarl\u0131 \u00dcr\u00fcnlerde H\u0131zl\u0131 De\u011fi\u015fim \u2013 bu yeni politika ile Amazon, 2024 y\u0131l\u0131n\u0131n ba\u015f\u0131nda sat\u0131c\u0131 toplulu\u011funu endi\u015felendirdi. Buna g\u00f6re, hasarl\u0131 veya \u00e7al\u0131\u015fmayan \u00fcr\u00fcn alan m\u00fc\u015fteriler, orijinal \u00fcr\u00fcn\u00fc geri g\u00f6ndermeden \u00f6nce hemen de\u011fi\u015fim talep edebilirler.<\/p><p class=\"theme-wp-block gb-responsive-221150-identifier\">Amazon sat\u0131c\u0131lar\u0131 aras\u0131nda, Pazaryeri Sipari\u015flerinin \u0130ade ve Geri \u00d6deme i\u00e7in g\u00f6zden ge\u00e7irilmi\u015f politika do\u011fal olarak endi\u015felere yol a\u00e7t\u0131. Daha \u00f6nce, m\u00fc\u015fterilerin iade edilen \u00fcr\u00fcn\u00fc ger\u00e7ekten geri g\u00f6ndermeyi d\u00fc\u015f\u00fcnmemesi s\u0131k\u00e7a ya\u015fan\u0131yordu. Yeni resmi Amazon iade politikalar\u0131 ile bu sorunun daha da k\u00f6t\u00fcle\u015fmesi muhtemel \u2013 \u00e7\u00fcnk\u00fc de\u011fi\u015fim zaten yolda veya hatta ula\u015fm\u0131\u015f durumda.<\/p><p class=\"theme-wp-block gb-responsive-388861-identifier\">Amazon, Amazon Pazaryeri m\u00fc\u015fterilerinin hasarl\u0131 \u00fcr\u00fcnlerin sat\u0131c\u0131s\u0131na iadeyi 30 g\u00fcn i\u00e7inde ger\u00e7ekle\u015ftirmesi gerekti\u011fini a\u00e7\u0131klam\u0131\u015f olsa da ve e\u011fer bu ger\u00e7ekle\u015fmezse sat\u0131c\u0131lar\u0131n otomatik olarak Amazon&#8217;dan bir geri \u00f6deme alaca\u011f\u0131n\u0131 belirtmi\u015f olsa da \u2013 bu yeni iade ve geri \u00f6deme politikas\u0131, \u00f6zellikle FBA sat\u0131c\u0131lar\u0131 i\u00e7in, de\u011fi\u015fim \u00fcr\u00fcn\u00fcn\u00fc g\u00f6ndermelerine ra\u011fmen m\u00fc\u015fterinin orijinal teslimat\u0131 tutma riski ta\u015f\u0131maktad\u0131r; Amazon bununla ilgili bir itirazda bulunmad\u0131\u011f\u0131 i\u00e7in sat\u0131c\u0131, istemeden bir \u00fcr\u00fcn fiyat\u0131na iki \u00fcr\u00fcn g\u00f6ndermi\u015f olur.<\/p>\t\t<div  class=\"theme-wp-block theme-block-text-banner gb-responsive-82738-identifier layout-explore\">\n\n\t\t<div class=\"text-banner-cta text-banner-explore-cta\">\n\t<div class=\"wrap-content\">\n\t\t<div class=\"wrap-title\">\n\t\t\tSELLERLOGIC Kay\u0131p &#038; Bulunan Tam Hizmetini Ke\u015ffedin\t\t<\/div>\n\t\t<div class=\"wrap-description\">\n\t\t\t<div class=\"text-description\">\n\t\t\t\tAmazon geri \u00f6demeleriniz, bizim taraf\u0131m\u0131zdan y\u00f6netiliyor. Yeni her \u015fey dahil hizmet.\t\t\t<\/div>\n\t\t\t<div class=\"wp-block-button is-style-theme-white\">\n\t\t\t\t\t\t\t\t<a class=\"wp-block-button__link\" href=\"https:\/\/auth.sellerlogic.com\/en\/site\/register\" target=\"_blank\" rel=\"noreferrer noopener\">\u015eimdi ba\u015fla<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\n<h2 class=\"theme-wp-block wp-block-heading gb-responsive-492397-identifier\">14 yerine 30 g\u00fcn: Amazon&#8217;daki iade hakk\u0131 k\u0131sal\u0131yor<\/h2><p class=\"theme-wp-block gb-responsive-625640-identifier\">25 Nisan 2024 itibar\u0131yla, belirli \u00fcr\u00fcnler i\u00e7in <a href=\"https:\/\/www.zdf.de\/nachrichten\/wirtschaft\/amazon-retourenfristen-neue-regeln-100.html\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Amazon Pazaryeri \u00fcr\u00fcnlerinde k\u0131salt\u0131lm\u0131\u015f iade s\u00fcresi<\/a> ge\u00e7erli olacak, bu da bir\u00e7ok pazaryeri sat\u0131c\u0131s\u0131n\u0131 sevindirecektir. Etkilenen kategoriler aras\u0131nda<\/p><div class=\"theme-block-list\"><ul class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-617898-identifier wp-block-list\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-337582-identifier\">Elektronik ve Kamera,<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-548615-identifier\">Ofis Malzemeleri,<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-212913-identifier\">M\u00fczik,<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-221927-identifier\">Filmler ve<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-345138-identifier\">Video Oyunlar\u0131<\/li><\/ul><\/div><p class=\"theme-wp-block gb-responsive-919845-identifier\">B\u00f6ylece \u015firket, yasal iade s\u00fcresini de 14 g\u00fcn olarak uygulam\u0131\u015f oluyor. Ancak bir sorun var: \u00c7\u00fcnk\u00fc Amazon \u00fcr\u00fcnleri ve cihazlar\u0131 ile yenilenmi\u015f \u00fcr\u00fcnler i\u00e7in k\u0131salt\u0131lm\u0131\u015f iade s\u00fcresi ge\u00e7erli de\u011fildir. Bu \u00fcr\u00fcnler h\u00e2l\u00e2 30 g\u00fcn i\u00e7inde geri g\u00f6nderilmelidir. Bu durum, m\u00fc\u015fterilerin sat\u0131n alma kararlar\u0131n\u0131 etkileyebilir. Amazon i\u015fine sahip sat\u0131c\u0131lar, yine de iade hakk\u0131n\u0131 kabul etmek zorundad\u0131r.<\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-217590-identifier\">\u0130\u00e7inde 25 Euro&#8217;nun alt\u0131ndaki \u00fcr\u00fcnler i\u00e7in iade adresi zorunlu<\/h2><p class=\"theme-wp-block gb-responsive-619036-identifier\">5 Ekim 2021 itibar\u0131yla, Amazon sat\u0131c\u0131lar\u0131, Pazaryeri sipari\u015flerinin iade ve geri \u00f6demesi i\u00e7in yeni politikalarla bir kez daha y\u00fczle\u015fmek zorunda kald\u0131lar. Yurt d\u0131\u015f\u0131ndan Amazon.de&#8217;ye sat\u0131\u015f yapan sat\u0131c\u0131lar, 25 Euro&#8217;nun alt\u0131ndaki \u00fcr\u00fcnleri, i\u00e7erde bir iade adresi sunmad\u0131klar\u0131 s\u00fcrece geri alamazlar. Bu durumu <a href=\"https:\/\/www.onlinehaendler-news.de\/online-handel\/marktplaetze\/135326-amazon-haendler-ausserhalb-deutschlands-erstattung-inlandsadresse\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">onlinehaendler-news.de<\/a> bildirdi. Ancak temel iade ko\u015fullar\u0131 de\u011fi\u015fmedi.<\/p><p class=\"theme-wp-block gb-responsive-2355-identifier\">Burada 25 Euro&#8217;luk fiyat s\u0131n\u0131r\u0131, KDV ve nakliye \u00fccretlerini de i\u00e7ermektedir. Pazaryeri sat\u0131c\u0131lar\u0131n\u0131n d\u00fc\u015f\u00fck fiyatl\u0131 sipari\u015fler i\u00e7in iki se\u00e7ene\u011fi vard\u0131r:<\/p><div class=\"theme-block-list\"><ol class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-377568-identifier wp-block-list\"><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-291346-identifier\">Bu t\u00fcr \u00fcr\u00fcnler i\u00e7in iade olmaks\u0131z\u0131n bir geri \u00f6deme talep edebilirler.<\/li><li class=\"theme-wp-block desktop-bg-style-square xl-bg-style-square lg-bg-style-square md-bg-style-square sm-bg-style-square desktop-gb-has-no-icon xl-gb-has-no-icon lg-gb-has-no-icon md-gb-has-no-icon sm-gb-has-no-icon gb-responsive-991769-identifier\">M\u00fc\u015fteriye i\u00e7erde bir iade adresi sunarlar.<\/li><\/ol><\/div><p class=\"theme-wp-block gb-responsive-678033-identifier\">\u0130lgili sat\u0131c\u0131lar i\u00e7erde bir iade adresi sunamazlarsa, Amazon iade politikalar\u0131n\u0131 kendi ba\u015f\u0131na yerine getirecek ve m\u00fc\u015fteriye otomatik olarak geri \u00f6deme yapacakt\u0131r. Bunun i\u00e7in \u015fart, iadenin <a href=\"https:\/\/sellercentral.amazon.de\/gp\/help\/external\/help-page.html?itemID=69126&amp;language=de_DE&amp;ref=efph_69126_bred_G201725710\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Amazon Pazaryeri \u0130ade Politikalar\u0131<\/a>na uygun olarak yap\u0131lmas\u0131d\u0131r.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-649595-identifier\">\u0130\u00e7erdeki sat\u0131c\u0131lar i\u00e7in de\u011fi\u015fiklik yok<\/h3><p class=\"theme-wp-block gb-responsive-559611-identifier\">Amazon, iade s\u00fcrecini basitle\u015ftirmek ve maliyetleri azaltmak istiyordu \u2013 bu, sat\u0131c\u0131lar a\u00e7\u0131s\u0131ndan da ge\u00e7erlidir. \u00c7\u00fcnk\u00fc uluslararas\u0131 iadeler genellikle \u00fcr\u00fcn fiyat\u0131ndan daha pahal\u0131d\u0131r, bu nedenle \u00fcr\u00fcnlerin geri g\u00f6nderilmesi sat\u0131c\u0131lar i\u00e7in ekonomik olarak mant\u0131kl\u0131 de\u011fildir. \u0130lgililer, Seller Central ayarlar\u0131nda &#8220;Sat\u0131c\u0131 Hesab\u0131 Bilgileri&#8221; > &#8220;G\u00f6nderim ve \u00dcr\u00fcn \u0130adeleri&#8221; > &#8220;\u0130ade Bilgileri&#8221; > &#8220;\u0130ade Adresi Ayarlar\u0131&#8221; alt\u0131nda i\u00e7erde bir adres belirleyebilirler.<\/p><p class=\"theme-wp-block gb-responsive-28695-identifier\">B\u00f6ylece, Pazaryeri Sipari\u015flerinin \u0130ade ve Geri \u00d6deme i\u00e7in yenilenen politikalar\u0131 ile \u00e7o\u011fu Alman sat\u0131c\u0131 i\u00e7in bir de\u011fi\u015fiklik olmad\u0131, \u00e7\u00fcnk\u00fc genellikle zaten i\u00e7erde bir adres kaydetmi\u015flerdir, \u00f6rne\u011fin \u015firket merkezi. Ancak, Fransa, \u0130talya veya \u0130spanya gibi di\u011fer Avrupa pazaryerleri i\u00e7in de benzer kural de\u011fi\u015fiklikleri bulunmaktad\u0131r. Oralarda da fiyat s\u0131n\u0131r\u0131 25 Euro&#8217;dur. Birle\u015fik Krall\u0131k&#8217;ta ise Amazon, iade politikalar\u0131nda 20 pound belirlemi\u015ftir.<\/p><h3 class=\"theme-wp-block wp-block-heading gb-responsive-166545-identifier\">Amazon FBA kullan\u0131m\u0131 durumunda: Sat\u0131c\u0131lar i\u00e7in iade politikalar\u0131 etkilenmez<\/h3><div class=\"wp-block-image gb-responsive-481158-identifier\"><figure class=\"theme-wp-block aligncenter size-full\"><img decoding=\"async\" width=\"844\" height=\"364\" src=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/23141046\/amazon-rueckgaberichtlinien-verkaeufer-amazon-seller-central.jpeg\" alt=\"Amazon Sat\u0131c\u0131lar\u0131 i\u00e7in \u0130ade Politikalar\u0131: Amazon Seller Central'da g\u00f6nderim adresi kaydedilebilir.\" class=\"wp-image-13725\" srcset=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/23141046\/amazon-rueckgaberichtlinien-verkaeufer-amazon-seller-central-407x176.jpeg 407w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/23141046\/amazon-rueckgaberichtlinien-verkaeufer-amazon-seller-central-768x331.jpeg 768w, https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/23141046\/amazon-rueckgaberichtlinien-verkaeufer-amazon-seller-central.jpeg 844w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure><\/div><p class=\"theme-wp-block gb-responsive-139399-identifier\">FBA (Amazon taraf\u0131ndan yerine getirme) hizmetini kullanan sat\u0131c\u0131lar i\u00e7in de benzer bir durum s\u00f6z konusudur. \u00c7\u00fcnk\u00fc \u00e7evrimi\u00e7i dev burada iade y\u00f6netimiyle ilgilendi\u011finden, her durumda <a href=\"\/tr\/blog\/amazon-richtlinien\/\">Amazon politikalar\u0131<\/a> uyar\u0131nca i\u00e7erde bir adres bulunmaktad\u0131r. \u0130ade, her hal\u00fckarda e-ticaret devinin bir iade merkezine yap\u0131l\u0131r ve sat\u0131c\u0131lara de\u011fil.<\/p><p class=\"theme-wp-block gb-responsive-999791-identifier\">Bu durum, &#8220;Sat\u0131c\u0131 Taraf\u0131ndan Yerine Getirme&#8221; (FBM) ile sat\u0131\u015f yapan pazaryeri sat\u0131c\u0131lar\u0131 i\u00e7in kritik hale gelmi\u015f olabilir. Daha \u00f6nce, m\u00fc\u015fterilere \u00fccretsiz, \u00f6n \u00f6demeli bir Amazon iade etiketi sa\u011flama se\u00e7ene\u011fi vard\u0131.<\/p><p class=\"theme-wp-block gb-responsive-288557-identifier\">Bu d\u00fczenlemenin kald\u0131r\u0131lmas\u0131yla FBA, bir\u00e7ok sat\u0131c\u0131 i\u00e7in daha da ilgi \u00e7ekici hale geldi. Siz de bu gruptaysan\u0131z, <a href=\"\/tr\/blog\/amazon-fba\/\">Amazon&#8217;un yerine getirme hizmetinin avantajlar\u0131 ve dezavantajlar\u0131<\/a> hakk\u0131nda buradan bilgi alabilirsiniz.<\/p><p class=\"theme-wp-block gb-responsive-417816-identifier\"><em>Amazon&#8217;daki iade politikalar\u0131 hakk\u0131nda daha fazla bilgi alabilirsiniz: <\/em><a href=\"\/tr\/blog\/amazon-a-bis-z-garantie\/\"><em>Amazon A&#8217;dan Z&#8217;ye Garanti: Sat\u0131\u015f dehas\u0131 ile iade \u00e7\u0131lg\u0131nl\u0131\u011f\u0131 aras\u0131nda<\/em><\/a><em>.<\/em><\/p><h2 class=\"theme-wp-block wp-block-heading gb-responsive-577604-identifier\">S\u0131k\u00e7a Sorulan Sorular<\/h2><div class=\"theme-wp-block schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1726045960058\"><strong class=\"schema-faq-question\"><strong>Amazon Sipari\u015fi \u0130ade Etmek: Amazon \u0130ade Ko\u015fullar\u0131na G\u00f6re Hangi \u00dcr\u00fcnler \u0130ade Edilemez?<\/strong><\/strong> <p class=\"schema-faq-answer\">A\u015fa\u011f\u0131daki \u00fcr\u00fcnler \u00f6rne\u011fin iade kapsam\u0131 d\u0131\u015f\u0131ndad\u0131r:\u00a0<br>&#8211; Teslimattan sonra a\u00e7\u0131lan ambalajl\u0131 \u00fcr\u00fcnler (kozmetikler, bilgisayar yaz\u0131l\u0131mlar\u0131 vb.)<br>&#8211; \u00d6zel olarak \u00fcretilen veya m\u00fc\u015fterinin ihtiya\u00e7lar\u0131na a\u00e7\u0131k\u00e7a g\u00f6re haz\u0131rlanm\u0131\u015f \u00fcr\u00fcnler (ki\u015fiselle\u015ftirilmi\u015f el yap\u0131m\u0131 \u00fcr\u00fcnler gibi)<br>&#8211; Bozulabilir \u00fcr\u00fcnler<br>&#8211; Tamamen sunulan hizmetler<br>&#8211; Gazeteler, dergiler veya ill\u00fcstrasyonlar (abonelikler hari\u00e7)<br>&#8211; Sat\u0131c\u0131lar\u0131n etkisi olmayan fiyat dalgalanmalar\u0131na tabi alkoll\u00fc i\u00e7ecekler<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046073760\"><strong class=\"schema-faq-question\"><strong>M\u00fc\u015fterilerin Amazon \u00fcr\u00fcnlerini orijinal ambalaj\u0131nda m\u0131 iade etmesi gerekiyor?<\/strong><\/strong> <p class=\"schema-faq-answer\">\u00dcr\u00fcnler genel olarak orijinal ambalaj\u0131nda iade edilmek zorunda de\u011fildir. Ancak \u00f6zel yap\u0131m gibi belirli \u00fcr\u00fcnlerin orijinal ambalaj\u0131nda geri g\u00f6nderilmesi gerekmektedir. Yani bu, \u00fcr\u00fcnlerin t\u00fcr\u00fcne ba\u011fl\u0131d\u0131r.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046086439\"><strong class=\"schema-faq-question\"><strong>Amazon&#8217;daki g\u00f6n\u00fcll\u00fc iade garantisi neleri kapsamaktad\u0131r?<\/strong><\/strong> <p class=\"schema-faq-answer\">Amazon, m\u00fc\u015fterilerine yasal d\u00fczenlemelerin \u00f6tesinde bir g\u00f6n\u00fcll\u00fc iade garantisi sunmaktad\u0131r ve bu, t\u00fcm pazar yeri sat\u0131c\u0131lar\u0131 taraf\u0131ndan da sa\u011flanmal\u0131d\u0131r. \u00dcr\u00fcnler, genellikle mal\u0131n teslim al\u0131nd\u0131\u011f\u0131 tarihten itibaren 30 g\u00fcn i\u00e7inde iade edilebilir. M\u00fc\u015fteriler sat\u0131n alma bedelini geri al\u0131r. Ancak bu, Elektronik, Kamera, Ofis Malzemeleri, M\u00fczik, Filmler ve Video Oyunlar\u0131 kategorilerindeki \u00fcr\u00fcnler i\u00e7in ge\u00e7erli de\u011fildir \u2013 burada yasal s\u00fcre 14 g\u00fcnd\u00fcr.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046103385\"><strong class=\"schema-faq-question\"><strong>Sat\u0131c\u0131 veya Amazon, Pazar Yeri Sipari\u015fleri i\u00e7in \u0130ade ve Geri \u00d6deme Politikalar\u0131na g\u00f6re iade masraflar\u0131n\u0131 m\u0131 kar\u015f\u0131l\u0131yor?<\/strong><\/strong> <p class=\"schema-faq-answer\">Giyim, ayakkab\u0131 ve \u00e7antalar i\u00e7in Amazon iade masraflar\u0131n\u0131 kar\u015f\u0131lamaktad\u0131r. Ticaret \u015firketi, m\u00fc\u015fterilerin \u00fcr\u00fcnlerini 14 g\u00fcn i\u00e7inde iade etmeleri durumunda, 40 Euro \u00fczerindeki \u00fcr\u00fcn de\u011ferlerinde bile Amazon iade politikalar\u0131na g\u00f6re bu masraflar\u0131 \u00fcstlenmektedir.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046117755\"><strong class=\"schema-faq-question\"><strong>Amazon sat\u0131c\u0131lar\u0131 g\u00f6n\u00fcll\u00fc bir iade garantisi vermezse ne olur?<\/strong><\/strong> <p class=\"schema-faq-answer\">Bu durumda Amazon \u00f6nlemler alacak ve iade garantisini kendisi uygulayacakt\u0131r. En k\u00f6t\u00fc senaryoda, ilgili sat\u0131c\u0131lar bir Amazon pazar yerinden sat\u0131\u015f yapmaktan men edilecektir.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046131561\"><strong class=\"schema-faq-question\"><strong>Pazar yeri sat\u0131c\u0131lar\u0131, \u00fcr\u00fcnler m\u00fc\u015fteriye hasarl\u0131 ula\u015ft\u0131\u011f\u0131nda hemen yedek sa\u011flamak zorunda m\u0131?<\/strong><\/strong> <p class=\"schema-faq-answer\">Evet, sat\u0131c\u0131lar Nisan 2024&#8217;ten itibaren, sipari\u015fler hasarl\u0131 veya \u00e7al\u0131\u015fmayan \u00fcr\u00fcnler i\u00e7eriyorsa hemen yedek sa\u011flamak zorundad\u0131r. Bu, Pazar Yeri sipari\u015flerinin iade ve geri \u00f6deme politikas\u0131 taraf\u0131ndan \u00f6ng\u00f6r\u00fclmektedir. Amazon&#8217;un iade ko\u015fullar\u0131 ayr\u0131ca, m\u00fc\u015fterilerin orijinal \u00fcr\u00fcn\u00fc 30 g\u00fcn i\u00e7inde geri g\u00f6ndermeleri gerekti\u011fini de belirtmektedir.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046150245\"><strong class=\"schema-faq-question\"><strong>Sat\u0131c\u0131lar, Amazon iadesi geri gelmedi\u011finde ne yapabilir?<\/strong><\/strong> <p class=\"schema-faq-answer\">Sat\u0131c\u0131lar, iadenin durumunu netle\u015ftirmek ve gerekirse bir soru\u015fturma ba\u015flatmak i\u00e7in Amazon m\u00fc\u015fteri destek hatt\u0131na ba\u015fvurabilirler. Ayr\u0131ca, m\u00fc\u015fteriye bir hat\u0131rlatma g\u00f6ndermeleri veya \u00fcr\u00fcn geri geldikten sonra bir geri \u00f6deme i\u015flemi yapmalar\u0131 da m\u00fcmk\u00fcnd\u00fcr.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046179621\"><strong class=\"schema-faq-question\"><strong>M\u00fc\u015fteriler iade edilen \u00fcr\u00fcnleri geri g\u00f6ndermedi\u011finde sat\u0131c\u0131lar ne yapabilir?<\/strong><\/strong> <p class=\"schema-faq-answer\">M\u00fc\u015fteriler \u00fcr\u00fcnleri iade edip geri \u00f6deme ald\u0131klar\u0131nda, ancak \u00fcr\u00fcn\u00fc bir Amazon deposuna geri g\u00f6ndermediklerinde, genellikle FBA sat\u0131c\u0131s\u0131na bir geri \u00f6deme yap\u0131l\u0131r. Bu t\u00fcr durumlar\u0131 tespit etmek i\u00e7in Amazon sat\u0131c\u0131lar\u0131 genellikle <a href=\"https:\/\/www.sellerlogic.com\/tr\/amazon-lost-and-found\/\">SELLERLOGIC Lost &#038; Found Tam Hizmet<\/a> gibi bir d\u0131\u015f hizmet kullan\u0131r. B\u00f6ylece t\u00fcm FBA i\u015flemleri izlenir ve olas\u0131 hatalar i\u00e7in para sat\u0131c\u0131ya otomatik olarak geri \u00f6denir.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046197370\"><strong class=\"schema-faq-question\"><strong>Amazon&#8217;da bir iade iptal edilebilir mi?<\/strong><\/strong> <p class=\"schema-faq-answer\">Evet, Amazon&#8217;da bir iade iptal edilebilir. Bu, paketin geri g\u00f6nderilmeden \u00f6nce sipari\u015f \u00f6zetinde &#8220;\u0130ade iptal et&#8221; se\u00e7ene\u011fini se\u00e7erek m\u00fcmk\u00fcnd\u00fcr.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046211421\"><strong class=\"schema-faq-question\"><strong>Amazon&#8217;da birden fazla \u00fcr\u00fcn ayn\u0131 anda iade edilebilir mi?<\/strong><\/strong> <p class=\"schema-faq-answer\">Evet, Amazon&#8217;da birden fazla \u00fcr\u00fcn ayn\u0131 anda iade edilebilir. \u0130ade s\u00fcreci s\u0131ras\u0131nda farkl\u0131 sipari\u015flerden birden fazla \u00fcr\u00fcn se\u00e7ilip birlikte geri g\u00f6nderilebilir.<\/p> <\/div><div class=\"schema-faq-section\" id=\"faq-question-1726046221271\"><strong class=\"schema-faq-question\"><strong>Amazon&#8217;da sat\u0131c\u0131lar, FBA ili\u015fkilerinde b\u00f6yle hatalar meydana geldi\u011finde paralar\u0131n\u0131 nas\u0131l geri al\u0131r?<\/strong><\/strong> <p class=\"schema-faq-answer\">FBA hatalar\u0131 Amazon&#8217;da yayg\u0131nd\u0131r. Bu konuda paran\u0131z\u0131 geri alman\u0131n iki yolu vard\u0131r: manuel veya otomatik. Manuel se\u00e7enek, Amazon&#8217;un m\u00fc\u015fteri destek hatt\u0131yla, \u00e7e\u015fitli Amazon raporlar\u0131yla ve uzun bekleme s\u00fcreleriyle u\u011fra\u015fman\u0131z gerekti\u011finden \u00e7ok zaman al\u0131r. \u0130kinci se\u00e7enek daha kolayd\u0131r; SELLERLOGIC&#8217;dan Lost &#038; Found Tam Hizmet gibi yaz\u0131l\u0131m \u00e7\u00f6z\u00fcmleri kullanarak. B\u00f6ylece sadece daha fazla FBA hatas\u0131 tespit edilmekle kalmaz, ayn\u0131 zamanda t\u00fcm s\u00fcre\u00e7 boyunca de\u011ferli zaman kaybetmezsiniz.<\/p> <\/div><\/div><p class=\"theme-wp-block gb-responsive-614549-identifier has-small-font-size\">Bildnachweise in der Reihenfolge der Bilder: \u00a9 sawitreelyaon \u2013 stock.adobe.com \/ \u00a9 ifeelstock \u2013 stock.adobe.com<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0130ade ve Geri \u00d6deme Amazon Pazaryeri Sipari\u015fleri: Hasarl\u0131 \u00dcr\u00fcnlerde H\u0131zl\u0131 De\u011fi\u015fim Hasarl\u0131 \u00dcr\u00fcnlerde H\u0131zl\u0131 De\u011fi\u015fim \u2013 bu yeni politika ile Amazon, 2024 y\u0131l\u0131n\u0131n ba\u015f\u0131nda sat\u0131c\u0131 toplulu\u011funu endi\u015felendirdi. Buna g\u00f6re, hasarl\u0131 veya \u00e7al\u0131\u015fmayan \u00fcr\u00fcn alan m\u00fc\u015fteriler, orijinal \u00fcr\u00fcn\u00fc geri g\u00f6ndermeden \u00f6nce hemen de\u011fi\u015fim talep edebilirler. Amazon sat\u0131c\u0131lar\u0131 aras\u0131nda, Pazaryeri Sipari\u015flerinin \u0130ade ve Geri \u00d6deme i\u00e7in g\u00f6zden<\/p>\n","protected":false},"author":3,"featured_media":55849,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sidebar_recommended_resources":{"data":[]},"sidebar_header_settings":{"hide_buttons":{"register":false}},"_use_new_theme":false,"inline_featured_image":false,"footnotes":""},"categories":[588],"tags":[],"class_list":["post-113394","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-amazonda-satis-yapmak"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return and refund of marketplace orders<\/title>\n<meta name=\"description\" content=\"Immediate replacement without return: The return and refund of marketplace orders on Amazon is changing. Get informed now\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return and refund of marketplace orders\" \/>\n<meta property=\"og:description\" content=\"Immediate replacement without return: The return and refund of marketplace orders on Amazon is changing. Get informed now\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/\" \/>\n<meta property=\"og:site_name\" content=\"SELLERLOGIC - Smarte Tools f\u00fcr Amazon-Seller\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SellerLogic\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-09-28T05:54:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/11090815\/rueckgabe-und-erstattung-von-marketplace-bestellungen.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"844\" \/>\n\t<meta property=\"og:image:height\" content=\"443\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Robin Bals\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@sellerlogic\" \/>\n<meta name=\"twitter:site\" content=\"@sellerlogic\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Robin Bals\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/\"},\"author\":{\"name\":\"Robin Bals\",\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/#\/schema\/person\/a05487915912c5ddeb279af2540bd467\"},\"headline\":\"Pazaryeri Sipari\u015flerinin \u0130ade ve Geri \u00d6deme: Amazon Sat\u0131c\u0131lar\u0131 i\u00e7in Yeni Y\u00f6nergeler\",\"datePublished\":\"2021-09-28T05:54:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/\"},\"wordCount\":1704,\"publisher\":{\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/11090815\/rueckgabe-und-erstattung-von-marketplace-bestellungen.jpeg\",\"articleSection\":[\"Amazon'da Sat\u0131\u015f Yapmak\"],\"inLanguage\":\"tr-TR\"},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/\",\"url\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/\",\"name\":\"Return and refund of marketplace orders\",\"isPartOf\":{\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d2bw95mh2ee04s.cloudfront.net\/prod\/content\/wp-content\/uploads\/2021\/09\/11090815\/rueckgabe-und-erstattung-von-marketplace-bestellungen.jpeg\",\"datePublished\":\"2021-09-28T05:54:00+00:00\",\"description\":\"Immediate replacement without return: The return and refund of marketplace orders on Amazon is changing. 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Since 2019, he has been part of the SELLERLOGIC team and has made it his mission to communicate complex topics in an understandable and engaging way. 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Ancak \u00f6zel yap\u0131m gibi belirli \u00fcr\u00fcnlerin orijinal ambalaj\u0131nda geri g\u00f6nderilmesi gerekmektedir. 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M\u00fc\u015fteriler sat\u0131n alma bedelini geri al\u0131r. Ancak bu, Elektronik, Kamera, Ofis Malzemeleri, M\u00fczik, Filmler ve Video Oyunlar\u0131 kategorilerindeki \u00fcr\u00fcnler i\u00e7in ge\u00e7erli de\u011fildir \u2013 burada yasal s\u00fcre 14 g\u00fcnd\u00fcr.\",\"inLanguage\":\"tr-TR\"},\"inLanguage\":\"tr-TR\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046103385\",\"position\":4,\"url\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046103385\",\"name\":\"Sat\u0131c\u0131 veya Amazon, Pazar Yeri Sipari\u015fleri i\u00e7in \u0130ade ve Geri \u00d6deme Politikalar\u0131na g\u00f6re iade masraflar\u0131n\u0131 m\u0131 kar\u015f\u0131l\u0131yor?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Giyim, ayakkab\u0131 ve \u00e7antalar i\u00e7in Amazon iade masraflar\u0131n\u0131 kar\u015f\u0131lamaktad\u0131r. Ticaret \u015firketi, m\u00fc\u015fterilerin \u00fcr\u00fcnlerini 14 g\u00fcn i\u00e7inde iade etmeleri durumunda, 40 Euro \u00fczerindeki \u00fcr\u00fcn de\u011ferlerinde bile Amazon iade politikalar\u0131na g\u00f6re bu masraflar\u0131 \u00fcstlenmektedir.\",\"inLanguage\":\"tr-TR\"},\"inLanguage\":\"tr-TR\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046117755\",\"position\":5,\"url\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046117755\",\"name\":\"Amazon sat\u0131c\u0131lar\u0131 g\u00f6n\u00fcll\u00fc iade garantisi sunmazsa ne olur?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Bu durumda Amazon \u00f6nlemler alacak ve iade garantisini kendisi uygulayacakt\u0131r. 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Amazon'un iade ko\u015fullar\u0131 ayr\u0131ca m\u00fc\u015fterilerin orijinal \u00fcr\u00fcn\u00fc 30 g\u00fcn i\u00e7inde geri g\u00f6ndermeleri gerekti\u011fini de \u00f6ng\u00f6rmektedir.\",\"inLanguage\":\"tr-TR\"},\"inLanguage\":\"tr-TR\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046150245\",\"position\":7,\"url\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046150245\",\"name\":\"Sat\u0131c\u0131lar, Amazon iadesi geri gelmedi\u011finde ne yapabilir?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sat\u0131c\u0131lar, iadenin durumunu netle\u015ftirmek ve gerekirse bir soru\u015fturma ba\u015flatmak i\u00e7in Amazon m\u00fc\u015fteri destek hatt\u0131na ba\u015fvurabilirler. Ayr\u0131ca, m\u00fc\u015fteriye bir hat\u0131rlatma g\u00f6ndermeleri veya \u00fcr\u00fcn geri geldikten sonra bir geri \u00f6deme i\u015flemi yapmalar\u0131 da m\u00fcmk\u00fcnd\u00fcr.\",\"inLanguage\":\"tr-TR\"},\"inLanguage\":\"tr-TR\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046179621\",\"position\":8,\"url\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046179621\",\"name\":\"Sat\u0131c\u0131lar, m\u00fc\u015fteriler iade edilen \u00fcr\u00fcn\u00fc geri g\u00f6ndermedi\u011finde ne yapabilir?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"M\u00fc\u015fteriler \u00fcr\u00fcnleri iade edip geri \u00f6deme ald\u0131klar\u0131nda, ancak \u00fcr\u00fcn\u00fc bir Amazon deposuna geri g\u00f6ndermediklerinde, genellikle FBA sat\u0131c\u0131s\u0131na bir geri \u00f6deme yap\u0131l\u0131r. 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Bu, sipari\u015f \u00f6zetinde \\\"\u0130ade \u0130ptal Et\\\" se\u00e7ene\u011fini se\u00e7erek, paket geri g\u00f6nderilmeden \u00f6nce m\u00fcmk\u00fcnd\u00fcr.\",\"inLanguage\":\"tr-TR\"},\"inLanguage\":\"tr-TR\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046211421\",\"position\":10,\"url\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046211421\",\"name\":\"Amazon'da birden fazla \u00fcr\u00fcn ayn\u0131 anda iade edilebilir mi?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Evet, Amazon'da birden fazla \u00fcr\u00fcn ayn\u0131 anda iade edilebilir. \u0130ade s\u00fcreci s\u0131ras\u0131nda farkl\u0131 sipari\u015flerden birden fazla \u00fcr\u00fcn se\u00e7ilip birlikte geri g\u00f6nderilebilir.\",\"inLanguage\":\"tr-TR\"},\"inLanguage\":\"tr-TR\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046221271\",\"position\":11,\"url\":\"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046221271\",\"name\":\"Sat\u0131c\u0131lar, Amazon'da FBA ili\u015fkisi s\u0131ras\u0131nda b\u00f6yle hatalar meydana geldi\u011finde paralar\u0131n\u0131 nas\u0131l geri al\u0131r?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"FBA hatalar\u0131 Amazon'da yayg\u0131nd\u0131r. Bu konuda paran\u0131z\u0131 geri alman\u0131n iki yolu vard\u0131r: manuel veya otomatik. Manuel se\u00e7enek, Amazon m\u00fc\u015fteri destek hatt\u0131 ile, \u00e7e\u015fitli Amazon raporlar\u0131yla ve uzun bekleme s\u00fcreleriyle u\u011fra\u015fman\u0131z gerekti\u011finden size \u00e7ok zaman al\u0131r. \u0130kinci se\u00e7enek daha kolayd\u0131r; SELLERLOGIC Kay\u0131p &amp; Bulunan Tam Hizmet gibi yaz\u0131l\u0131m \u00e7\u00f6z\u00fcmleri kullanarak. B\u00f6ylece daha fazla FBA hatas\u0131 tespit edilir ve s\u00fcre\u00e7 boyunca de\u011ferli zaman kaybetmezsiniz.\",\"inLanguage\":\"tr-TR\"},\"inLanguage\":\"tr-TR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Return and refund of marketplace orders","description":"Immediate replacement without return: The return and refund of marketplace orders on Amazon is changing. 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Ancak \u00f6zel yap\u0131m gibi belirli \u00fcr\u00fcnlerin orijinal ambalaj\u0131nda geri g\u00f6nderilmesi gerekmektedir. Yani bu, \u00fcr\u00fcnlerin t\u00fcr\u00fcne ba\u011fl\u0131d\u0131r.","inLanguage":"tr-TR"},"inLanguage":"tr-TR"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046086439","position":3,"url":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046086439","name":"Amazon'daki g\u00f6n\u00fcll\u00fc iade garantisi neleri kapsamaktad\u0131r?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Amazon, m\u00fc\u015fterilerine yasal d\u00fczenlemelerin \u00f6tesinde bir g\u00f6n\u00fcll\u00fc iade garantisi sunmaktad\u0131r ve bu, t\u00fcm pazar yeri sat\u0131c\u0131lar\u0131 taraf\u0131ndan da sa\u011flanmal\u0131d\u0131r. \u00dcr\u00fcnler, genellikle mal\u0131n teslim al\u0131nd\u0131\u011f\u0131 tarihten itibaren 30 g\u00fcn i\u00e7inde iade edilebilir. M\u00fc\u015fteriler sat\u0131n alma bedelini geri al\u0131r. Ancak bu, Elektronik, Kamera, Ofis Malzemeleri, M\u00fczik, Filmler ve Video Oyunlar\u0131 kategorilerindeki \u00fcr\u00fcnler i\u00e7in ge\u00e7erli de\u011fildir \u2013 burada yasal s\u00fcre 14 g\u00fcnd\u00fcr.","inLanguage":"tr-TR"},"inLanguage":"tr-TR"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046103385","position":4,"url":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046103385","name":"Sat\u0131c\u0131 veya Amazon, Pazar Yeri Sipari\u015fleri i\u00e7in \u0130ade ve Geri \u00d6deme Politikalar\u0131na g\u00f6re iade masraflar\u0131n\u0131 m\u0131 kar\u015f\u0131l\u0131yor?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Giyim, ayakkab\u0131 ve \u00e7antalar i\u00e7in Amazon iade masraflar\u0131n\u0131 kar\u015f\u0131lamaktad\u0131r. Ticaret \u015firketi, m\u00fc\u015fterilerin \u00fcr\u00fcnlerini 14 g\u00fcn i\u00e7inde iade etmeleri durumunda, 40 Euro \u00fczerindeki \u00fcr\u00fcn de\u011ferlerinde bile Amazon iade politikalar\u0131na g\u00f6re bu masraflar\u0131 \u00fcstlenmektedir.","inLanguage":"tr-TR"},"inLanguage":"tr-TR"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046117755","position":5,"url":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046117755","name":"Amazon sat\u0131c\u0131lar\u0131 g\u00f6n\u00fcll\u00fc iade garantisi sunmazsa ne olur?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Bu durumda Amazon \u00f6nlemler alacak ve iade garantisini kendisi uygulayacakt\u0131r. En k\u00f6t\u00fc senaryoda, ilgili sat\u0131c\u0131lar Amazon pazar yerinden sat\u0131\u015f yapmaktan men edilecektir.","inLanguage":"tr-TR"},"inLanguage":"tr-TR"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046131561","position":6,"url":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046131561","name":"Pazar yeri sat\u0131c\u0131lar\u0131, \u00fcr\u00fcnler m\u00fc\u015fteriye hasar g\u00f6rm\u00fc\u015f olarak ula\u015ft\u0131\u011f\u0131nda hemen yedek \u00fcr\u00fcn sa\u011flamak zorunda m\u0131?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Evet, sat\u0131c\u0131lar Nisan 2024'ten itibaren sipari\u015fler hasarl\u0131 veya \u00e7al\u0131\u015fmayan \u00fcr\u00fcnler i\u00e7erdi\u011finde hemen yedek \u00fcr\u00fcn sa\u011flamak zorundad\u0131r. Bu, Pazar Yeri Sipari\u015fleri i\u00e7in \u0130ade ve Geri \u00d6deme Politikas\u0131nda belirtilmi\u015ftir. Amazon'un iade ko\u015fullar\u0131 ayr\u0131ca m\u00fc\u015fterilerin orijinal \u00fcr\u00fcn\u00fc 30 g\u00fcn i\u00e7inde geri g\u00f6ndermeleri gerekti\u011fini de \u00f6ng\u00f6rmektedir.","inLanguage":"tr-TR"},"inLanguage":"tr-TR"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046150245","position":7,"url":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046150245","name":"Sat\u0131c\u0131lar, Amazon iadesi geri gelmedi\u011finde ne yapabilir?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Sat\u0131c\u0131lar, iadenin durumunu netle\u015ftirmek ve gerekirse bir soru\u015fturma ba\u015flatmak i\u00e7in Amazon m\u00fc\u015fteri destek hatt\u0131na ba\u015fvurabilirler. Ayr\u0131ca, m\u00fc\u015fteriye bir hat\u0131rlatma g\u00f6ndermeleri veya \u00fcr\u00fcn geri geldikten sonra bir geri \u00f6deme i\u015flemi yapmalar\u0131 da m\u00fcmk\u00fcnd\u00fcr.","inLanguage":"tr-TR"},"inLanguage":"tr-TR"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046179621","position":8,"url":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046179621","name":"Sat\u0131c\u0131lar, m\u00fc\u015fteriler iade edilen \u00fcr\u00fcn\u00fc geri g\u00f6ndermedi\u011finde ne yapabilir?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"M\u00fc\u015fteriler \u00fcr\u00fcnleri iade edip geri \u00f6deme ald\u0131klar\u0131nda, ancak \u00fcr\u00fcn\u00fc bir Amazon deposuna geri g\u00f6ndermediklerinde, genellikle FBA sat\u0131c\u0131s\u0131na bir geri \u00f6deme yap\u0131l\u0131r. Bu t\u00fcr durumlar\u0131 tespit etmek i\u00e7in Amazon sat\u0131c\u0131lar\u0131 genellikle bir d\u0131\u015f hizmet kullan\u0131r, \u00f6rne\u011fin <a href=\"#[pref-link id=58 pref-lang=tr]\">SELLERLOGIC Kay\u0131p &amp; Bulunan Tam Hizmet<\/a>. B\u00f6ylece t\u00fcm FBA i\u015flemleri izlenir ve olas\u0131 hatalar i\u00e7in para sat\u0131c\u0131ya tamamen otomatik olarak iade edilir.","inLanguage":"tr-TR"},"inLanguage":"tr-TR"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046197370","position":9,"url":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046197370","name":"Amazon'da bir iade iptal edilebilir mi?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Evet, Amazon'da bir iade iptal edilebilir. Bu, sipari\u015f \u00f6zetinde \"\u0130ade \u0130ptal Et\" se\u00e7ene\u011fini se\u00e7erek, paket geri g\u00f6nderilmeden \u00f6nce m\u00fcmk\u00fcnd\u00fcr.","inLanguage":"tr-TR"},"inLanguage":"tr-TR"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046211421","position":10,"url":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046211421","name":"Amazon'da birden fazla \u00fcr\u00fcn ayn\u0131 anda iade edilebilir mi?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Evet, Amazon'da birden fazla \u00fcr\u00fcn ayn\u0131 anda iade edilebilir. \u0130ade s\u00fcreci s\u0131ras\u0131nda farkl\u0131 sipari\u015flerden birden fazla \u00fcr\u00fcn se\u00e7ilip birlikte geri g\u00f6nderilebilir.","inLanguage":"tr-TR"},"inLanguage":"tr-TR"},{"@type":"Question","@id":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046221271","position":11,"url":"https:\/\/www.sellerlogic.com\/tr\/blog\/pazaryeri-siparislerinin-iade-ve-geri-odeme-amazon-saticilari-icin-yeni-yonergeler\/#faq-question-1726046221271","name":"Sat\u0131c\u0131lar, Amazon'da FBA ili\u015fkisi s\u0131ras\u0131nda b\u00f6yle hatalar meydana geldi\u011finde paralar\u0131n\u0131 nas\u0131l geri al\u0131r?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"FBA hatalar\u0131 Amazon'da yayg\u0131nd\u0131r. Bu konuda paran\u0131z\u0131 geri alman\u0131n iki yolu vard\u0131r: manuel veya otomatik. Manuel se\u00e7enek, Amazon m\u00fc\u015fteri destek hatt\u0131 ile, \u00e7e\u015fitli Amazon raporlar\u0131yla ve uzun bekleme s\u00fcreleriyle u\u011fra\u015fman\u0131z gerekti\u011finden size \u00e7ok zaman al\u0131r. \u0130kinci se\u00e7enek daha kolayd\u0131r; SELLERLOGIC Kay\u0131p &amp; Bulunan Tam Hizmet gibi yaz\u0131l\u0131m \u00e7\u00f6z\u00fcmleri kullanarak. B\u00f6ylece daha fazla FBA hatas\u0131 tespit edilir ve s\u00fcre\u00e7 boyunca de\u011ferli zaman kaybetmezsiniz.","inLanguage":"tr-TR"},"inLanguage":"tr-TR"}]}},"_links":{"self":[{"href":"https:\/\/www.sellerlogic.com\/tr\/wp-json\/wp\/v2\/posts\/113394","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sellerlogic.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sellerlogic.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sellerlogic.com\/tr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sellerlogic.com\/tr\/wp-json\/wp\/v2\/comments?post=113394"}],"version-history":[{"count":0,"href":"https:\/\/www.sellerlogic.com\/tr\/wp-json\/wp\/v2\/posts\/113394\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sellerlogic.com\/tr\/wp-json\/wp\/v2\/media\/55849"}],"wp:attachment":[{"href":"https:\/\/www.sellerlogic.com\/tr\/wp-json\/wp\/v2\/media?parent=113394"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sellerlogic.com\/tr\/wp-json\/wp\/v2\/categories?post=113394"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sellerlogic.com\/tr\/wp-json\/wp\/v2\/tags?post=113394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}